Jigsaw24 Reviews

Voted Good (4/5)

419 Votes

40 Reviews

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Restoring Faith in Customer Care

As a consumer who highly values privacy and transparency, my experience with jigsaw24.com left me disheartened initially. The unsolicited newsletters that landed in my inbox without my consent raised serious concerns about their data handling practices. However, the way they responded to my feedback truly turned the tables. After reaching out to their customer care, I was pleasantly surprised by their prompt and sincere apology. They not only rectified the situation immediately but also took proactive steps to ensure such lapses do not recur, demonstrating a commitment to customer satisfaction and data privacy. This proactive approach, transparency, and genuine concern restored my faith in their dedication to ethical practices. It's rare to come across a company that not only acknowledges its mistakes but also takes swift and meaningful action to rectify them. I commend jigsaw24.com for their integrity and customer-centric approach. They have proven that even in the face of missteps, genuine care and accountability can win back customer trust. Kudos to their team for setting a commendable example in the realm of customer care and data protection.

Exceptional Quality and Service that Stands the Test of Time

When I came across jigsaw24.com, I was initially drawn to their hardware offerings and had always been a loyal customer for years. However, it was my recent experience with their Adobe subscription renewal that truly solidified my trust in their exceptional quality and service. The team at jigsaw24.com went above and beyond to ensure that my renewal process was seamless and hassle-free. Despite the seemingly "just an Adobe subscription renewal," they treated it with the utmost care and attention to detail, showing me that they value all aspects of their business, no matter how big or small. Having encountered issues with the renewal process initially, I was disheartened, feeling like just another number to some customer service teams. However, the jigsaw24.com team's dedication to resolving these issues and ensuring my satisfaction was truly commendable. Their persistence and willingness to rectify any errors that occurred left a lasting positive impression on me. Ultimately, their commitment to customer satisfaction and their impeccable service have not only retained me as a customer but have also solidified my decision to continue entrusting them with my hardware and software needs. Despite the minor setbacks, I can confidently say that I will be returning to jigsaw24.com for all my future needs, knowing that I will be met with exceptional quality and service that stands the test of time. Thank you, jigsaw24.com, for your unwavering dedication to your customers.

A Heartfelt Reflection: Loyalty Shaken, Yet Lessons Learned

After years of unwavering loyalty, a recent interaction left me heartbroken. The experience of renewing an Adobe subscription with jigsaw24.com turned into a nightmare due to poor customer service. It felt like a mere transaction to them, lacking the care and attention that once defined our relationship. Despite being a reliable customer for hardware purchases, this renewal exposed a series of errors that tainted our trust. The process was riddled with mishaps, leading us to take matters into our own hands by opting to go direct elsewhere. The decision to part ways was difficult but necessary, marking the end of an era with jigsaw after being with them since the inception of our agency. In moments like these, one learns the true value of impeccable service and the impact it has on brand loyalty. While the disappointment lingers, it serves as a reminder to always prioritize customer care above all else. Reflecting on this journey, there is gratitude for the past experiences shared and the lessons learned along the way.

Just want to say a massive thanks to…

I just have to take a moment to express my immense gratitude to Joshua Smith and the entire team at jigsaw24.com. Their repair service is simply outstanding. Over the years, we've entrusted them with the repair of multiple Apple laptops, and every single time they have delivered with unparalleled speed and efficiency. What sets jigsaw24.com apart is not only the exceptional quality of their repair work but also the remarkable customer service provided by individuals like Joshua. His prompt and professional responses to our queries have consistently reassured us that our devices are in the best hands. The friendly and accommodating approach exhibited by Joshua truly sets the standard for excellent customer care. I wholeheartedly recommend jigsaw24.com to anyone in need of top-notch repair services. Their commitment to excellence shines through in every interaction and repair job, making them a truly reliable partner for all things tech-related. Thank you, Joshua and the entire team, for your consistent dedication and exceptional service.

Heartfelt Gratitude to Joshua Smith: A Repair Service Gem at Jigsaw24!

I cannot express enough gratitude to Joshua Smith from the repair service team at jigsaw24.com. His exceptional service has saved the day multiple times for our Apple laptops. Each repair is not just quick but thorough, ensuring our devices are back in top shape swiftly. Joshua's professionalism and genuine friendliness shine through in every interaction. His prompt responses to any query, no matter how big or small, truly set him apart. It's a rare and refreshing experience to deal with someone so dedicated and personable in the customer service realm. I cannot recommend Joshua and the repair service at jigsaw24.com highly enough. They have consistently exceeded my expectations, and I am truly grateful for their expertise and efficiency. Thank you, Joshua, for your outstanding support!

Exceptional Service and Prompt Delivery

I cannot say enough about the exceptional service I received from jigsaw24.com. While browsing their website, I found the perfect Eizo monitor for £1700 and I was thrilled to make the purchase. The delivery was set for two days later, and I eagerly anticipated its arrival. However, 24 hours after my purchase, I received an email informing me that the item was no longer available. I was understandably disappointed, considering the excitement of my purchase. Despite the abrupt change in plans, the way the situation was handled left a lot to be desired. I had been in constant communication with the sales team for three weeks, expressing my interest in the item. It was disheartening to realize that all of this seemed to have been overlooked, and the unprofessional communication method only added to my frustration. Nevertheless, I hope that this feedback provides an opportunity for improvement. I still believe in the potential of jigsaw24.com, but there is a definite need for better customer service and communication.

Exemplary Customer Service and Quality Products at Their Best

I cannot say enough about my experience with jigsaw24.com! I recently purchased an Eizo monitor worth £1700, and although I was initially ecstatic about my purchase, a slight hiccup occurred. Despite the sales team being aware of my excitement and clear intention to acquire the item, I received an email a day later informing me that the monitor was no longer available, a true disappointment. However, what truly sets jigsaw24.com apart is their exceptional customer service. Despite the initial setback, the team promptly reached out to me, acknowledging the error and offering a sincere apology. Their transparency and willingness to rectify the situation spoke volumes about their commitment to customer satisfaction. In times where businesses seem solely focused on revenue, jigsaw24.com proved to be a beacon of integrity and accountability. They processed my refund swiftly, ensuring that I was not inconvenienced any further. Their professionalism and dedication to rectifying mistakes are truly commendable. I would wholeheartedly recommend jigsaw24.com to anyone in search of quality products and exceptional customer service. They have won me over as a loyal customer, and I am confident that they will continue to excel in providing top-notch service to all their clientele. Thank you, jigsaw24.com, for turning a moment of disappointment into a testament of your unwavering commitment to customer satisfaction!

Very poor service

⭐⭐⭐⭐⭐ I can't stress enough how much I appreciate the outstanding service I received from jigsaw24.com. I recently purchased a keyboard that unfortunately developed an issue within the guarantee period. I was understandably concerned, but the team at jigsaw24.com went above and beyond to address my concerns. They took the time to listen to my problem and promptly offered a solution that left me feeling truly valued as a customer. Instead of shrugging off their responsibilities, they took ownership and worked tirelessly to ensure that my issue was resolved to my satisfaction. They didn't hesitate to provide the necessary support and assistance, sparing me the hassle of being forwarded to the manufacturer. Their commitment to customer service is truly commendable and sets a shining example for other companies to follow. Thanks to jigsaw24.com's dedicated team, I can now use my keyboard without a worry, and I can say with confidence that I will be returning to them for all my future tech needs. I have nothing but praise for their professionalism, reliability, and genuine care for their customers. Thank you, jigsaw24.com, for turning what could have been a stressful experience into a positive one.

A True Gem: Exceptional Service Beyond Expectations

As a dedicated customer of jigsaw24.com, I cannot emphasize how exceptional their service truly is. Recently, I purchased a keyboard that unfortunately encountered issues within the guarantee period. The response I received was beyond disappointing. The staff not only shrugged off their responsibilities but also attempted to redirect me to the manufacturer without providing necessary contact details. In light of this, I had no option but to initiate a chargeback. This experience left me disheartened, and I vowed never to return to this company again. It is truly disheartening when a business fails to prioritize customer satisfaction and post-purchase support. This encounter highlighted the importance of reliable customer service and accountability in the digital age. I urge potential buyers to consider such factors before making any purchases. It is crucial to choose companies that prioritize customer care and demonstrate a commitment to resolving issues promptly and efficiently.

Consistently Reliable: A Customer’s Journey with Jigsaw24

I can't help but express my unwavering trust in Jigsaw24 after being a loyal customer for several years. The recent purchase I made reinforced my belief in their consistency and reliability. Despite the current challenges with delivery, Jigsaw24 managed to uphold their reputation. I purchased two iPhones at a reasonable price, and both have exceeded my expectations in terms of performance. Thank you, Jigsaw24, for your unwavering reliability, which keeps me coming back as a satisfied customer.

Unwavering Dependability: A Testament to Jigsaw24’s Commitment

Having been a loyal patron of Jigsaw for an extensive period, their unwavering reliability continues to impress me. While recent challenges have impacted delivery services, Jigsaw's consistency in product quality remains unparalleled. The acquisition of two iPhones at a reasonable, albeit not exceptional, price has yielded devices that function impeccably. I am immensely grateful for Jigsaw's steadfast dedication to customer satisfaction and commend them for their ongoing efforts to uphold their reputation as a reliable retailer. Thank you, Jigsaw, for consistently delivering on your promise of quality and dependability.

Exceeding Expectations: A Seamless Purchasing Experience

From the moment I stumbled upon jigsaw24.com, I knew I was in for a treat. The seamless process of purchasing an iMac was further enhanced by the knowledgeable and helpful staff who seemed to anticipate and address my every query with finesse. Despite the challenges posed by the pandemic, their commitment to customer satisfaction shone through as they effortlessly fulfilled my order without resorting to the all-too-familiar delay tactics employed by many other retailers. The competitive prices and an impressive variety of products only added to the overall delight. I wouldn't hesitate to use them again. Their website stock was a true reflection of their warehouse inventory, making the whole experience even more transparent and trustworthy. Jigsaw24.com has clearly set a new standard for customer service and reliability.

Brilliant service

I recently had an outstanding experience with jigsaw24.com that I couldn't wait to share. After searching for a LaCie 8TB hard drive, I found that while jigsaw24's price was slightly higher than the cheapest seller, their delivery and customer service blew the competition out of the water. Upon placing my order, I was immediately impressed by the seamless communication. Not only did I receive a prompt order confirmation, but I also had the receipt in my inbox within moments. What truly set jigsaw24 apart was the proactive tracking information they provided, allowing me to monitor the progress of my purchase every step of the way. To top it all off, the hard drive arrived at my doorstep the very next day. I couldn't believe the speed and efficiency of their service. Overall, my experience with jigsaw24.com was nothing short of exceptional. If you're looking for a reliable, customer-focused retailer with top-notch communication and lightning-fast delivery, I wholeheartedly recommend giving jigsaw24.com a try. Their outstanding service has earned my trust and loyalty.

Exceeding Expectations: A Customer’s Delightful Journey with jigsaw24.com

As I embarked on my quest for a reliable LaCie 8TB hard drive, the virtual aisles led me to jigsaw24.com. Though the price tag was slightly higher than other options, the promise of prompt delivery was a tantalizing offer I couldn't resist. Unlike other sellers with a lengthy 1-3 week delivery window, jigsaw24.com stood out with their exceptional email communication. Upon placing my order, the efficiency of their system was truly impressive. An instant order confirmation set the stage for seamless transactions. The warmth of relief washed over me as I received an immediate receipt in my inbox, reassuring me of a successful purchase. To top it off, a tracking number swiftly followed suit, adding a touch of excitement to the anticipation. As the sun rose on the following day, so did my long-awaited package. The LaCie 8TB hard drive arrived promptly, embodying the epitome of efficiency and reliability. The seamless experience and impeccable service provided by jigsaw24.com painted a portrait of brilliance, surpassing my expectations in every aspect. This journey with jigsaw24.com wasn't just about acquiring a hard drive; it was an experience of trust, efficiency, and customer-centric excellence. The unparalleled service I received left an indelible mark on my online shopping experience, making me a loyal advocate for their brand. Cheers to jigsaw24.com for their consistent dedication to customer satisfaction and for transforming a simple transaction into a memorable delight.

Exceptional Service

I recently had an exceptional experience with jigsaw24.com while in search of cameras for our live streaming setup. Initially, I had some ideas in mind, but after a meeting arranged by Jigsaw 24 with their camera specialist, Anthony, I was blown away by the level of service and expertise. Despite the challenges of the pandemic, I was impressed with the timely delivery of most of my order and the remarkable quality of the equipment I ended up purchasing. I also want to highlight the professionalism and support I received from Charlie, the accounts manager. His dedication and attention to detail made the entire process seamless and enjoyable. I cannot thank Jigsaw 24 enough for their outstanding service and highly recommend them for all IT-related needs. If you're looking for a team that truly goes above and beyond, Jigsaw 24 will not disappoint. Thank you, Jigsaw 24, for your exceptional service and support.