Users Voice for Jinsoon

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Jinsoon
Jinsoon Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 30 Aug 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2 4.8 4.2 5 1.3
Feb 2023 5 1 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
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Detailed Jinsoon Review by

Introduction

Jinsoon.com is a luxury nail polish brand founded by renowned manicurist Jin Soon Choi. The brand features a wide range of high-quality nail polishes in a gorgeous array of colors, as well as skincare products, tools, and accessories. Jinsoon.com boasts a user-friendly website that highlights the brand's chic aesthetic and commitment to using natural, non-toxic ingredients.

Pros and Cons

Pros:
  • Beautiful, unique colors
  • Natural, non-toxic ingredients
  • Fast shipping
  • Great customer service
Cons:
  • Higher price point than some other nail polish brands
  • Not as widely available in stores

User Experience

Jinsoon.com is easy to navigate, with clear categories and a search function. The site features stunning photos of the nail polishes, which make it easy to see the colors in detail. The site also offers informative descriptions of the products, including information about ingredients and application tips. The checkout process is straightforward and secure.

Pricing and Value for Money

Jinsoon.com's nail polishes are priced at $18 each, which is on the higher end of the price spectrum for nail polish. However, the natural, non-toxic ingredients and the wide range of unique and beautiful colors make the price point worth it for many consumers. Additionally, the brand offers value sets and bundles, which can help customers save money.

Alternatives

Some alternative luxury nail polish brands include Deborah Lippmann, Butter London, and Zoya. However, Jinsoon.com stands out for its unique colors and commitment to using natural, non-toxic ingredients.

Customer Service

Jinsoon.com's customer service is excellent, with fast and friendly responses to inquiries. The brand offers a contact form on its website for customer service inquiries, as well as a dedicated phone line for order-related concerns. The brand also has active social media accounts, which can be used to connect with the brand and other customers.

Product Quality and Selection

Jinsoon.com's nail polishes are of exceptional quality, with a smooth and long-lasting formula that is easy to apply. The brand offers a wide range of colors, from vibrant brights to sophisticated neutrals. Additionally, the brand's skincare products, tools, and accessories are all high quality and well-designed.

Website Usability

Jinsoon.com's website is easy to use, with clear categories and a search function. The site is fast and secure, with no issues with load times or errors. The site's design is beautiful and matches the brand's overall aesthetic.

Returns and Exchanges

Jinsoon.com accepts returns and exchanges within 30 days of purchase, as long as the products are unused and in their original packaging. The brand provides prepaid shipping labels for returns and exchanges, making the process easy for customers.

Promotions and Discounts

Jinsoon.com occasionally offers promotions and discounts, such as free gifts with purchase or a percentage off orders above a certain amount. Customers can sign up for the brand's email newsletter to stay up-to-date on these offers.

Reputation

Jinsoon.com has a strong reputation for high-quality products, beautiful colors, and natural, non-toxic ingredients. The brand has been featured in major publications such as Vogue and Allure, and is a favorite of celebrities and influencers.

Payment Options

Jinsoon.com accepts major credit cards such as Visa, Mastercard, and American Express, as well as PayPal.

Loyalty Programs

Jinsoon.com does not offer a formal loyalty program, but the brand occasionally offers special discounts or early access to new launches for customers who have made multiple purchases.

Customer Reviews

Customers rave about Jinsoon.com's high-quality products and unique range of colors. Many reviewers also appreciate the brand's commitment to using natural, non-toxic ingredients.

Community Involvement

Jinsoon.com is involved in several charitable efforts, including donating a portion of proceeds to various organizations focused on social justice and empowerment.

Shipping and Costs

Jinsoon.com offers fast and affordable shipping within the United States, with free shipping on orders over $30. International shipping is also available, but at a higher cost.