Jio Reviews

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37 Reviews

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In the Electronics & Technology category

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95% users rated Terrible
0% users rated Poor
3% users rated Average
0% users rated Very Good
3% users rated Excellent
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U ULTRA
89 days ago

Turning My Experience Around with Jio.com: A Story of Patience and Exceptional Customer Care

As a previous dissatisfied customer, I felt compelled to share my updated experience with jio.com. Initially, I encountered some service issues and found the customer care to be lacking. However, I reached out to their team again, and this time, I was met with patience, empathy, and dedication to resolving my concerns. The representative took the time to understand my situation and remained attentive throughout our interaction. They not only addressed my existing issues but also offered proactive solutions to ensure a seamless experience in the future. Their commitment to customer satisfaction was evident, and it truly turned my perception around. I am beyond grateful for the exceptional support I received, and I can confidently say that jio.com values its customers and strives to deliver top-notch service. Thank you for going above and beyond to make things right. I am now a loyal and satisfied customer.
L lokesh
90 days ago

Unmatched Speed and Reliability: My Life with jio.com

Without a doubt, jio.com has transformed my online experience. The internet speed, coupled with consistent reliability, has completely surpassed my expectations. From streaming seamless video content to swiftly downloading large files, every online activity is a breeze. The customer service is prompt, impressively helpful, and has greatly resolved any past minor issues I've encountered. With jio.com, I have found the internet connection I've always dreamed of.
P prashant gupta
96 days ago

Reliable and Fast Internet Service with Jio

I can't express enough how Jio has completely transformed my internet experience. The reliability and speed of their service have exceeded my expectations. I can now seamlessly use my banking and camera apps without any issues. The convenience of scanning QR codes without any interruptions has made my work so much easier. Jio has truly provided me with a hassle-free internet experience. Their customer service has also been incredibly helpful and responsive whenever I've had any queries. Thank you, Jio, for making my internet experience so smooth and efficient!
N neer soni
97 days ago

Superb Internet Speed and Reliable Service!

I've been a loyal customer of jio.com for many years now, and I can confidently say that their internet speed and service are superb! I've never experienced anything like it before. With other providers, I often struggled to surf the web or download files, but with Jio, everything is lightning fast. Even with a large amount of data usage, I consistently receive download speeds of up to 19mbps, making browsing and downloading a breeze. The reliability and consistency of their service have truly won me over. If you're looking for a reliable internet service provider, Jio is the way to go!
S Sunil Kumar
97 days ago

Reveling in the Essence of Authenticity: My Unfiltered Experience with Jio.com

As a fervent enthusiast of digital entertainment, I cannot help but express my unreserved sentiments regarding my recent usage of Jio.com. Embarking on a quest to explore the expanse of entertainment, I found myself immersed in a myriad of offerings, including the much-talked-about "Big Boss" show. Admittedly, the allure of Big Boss beckoned, and with bated breath, I commenced my viewing journey. However, my anticipation was met with a lingering sense of dissatisfaction as I perceived certain discrepancies in the show's portrayal on this platform. Yet, amidst these transient disappointments, I wholeheartedly acknowledge the commendable aspects of Jio.com. The platform's seamless navigation and diverse content library certainly did not escape my discerning gaze. It offered a haven for discovering and indulging in an array of captivating videos. In essence, while the resonance of certain shows may have faltered, the essence of authenticity embedded within Jio.com's repertoire remains undeniable. Thus, I urge all aficionados of digital entertainment to partake in this enriching odyssey, allowing themselves to revel in its multifaceted offerings. Let us celebrate the multifaceted tapestry of digital entertainment, embracing its nuanced shades and nuances with unbridled fervor, resonating with the authenticity brought forth by Jio.com.
G gaurav saklani
98 days ago

Revolutionizing Connectivity: My Experience with Jio.com

As someone who values seamless connectivity, I was initially hesitant about the introduction of Jio into the market. However, I can confidently say that my experience has been nothing short of revolutionary. Jio's arrival did prompt some initial network challenges, but what followed was a game-changing transformation in the telecommunications industry. The competitive edge they brought forced other companies to step up their game, ultimately leading to improved services and better options for consumers like me. Now, I no longer face the connectivity issues I once did. With Jio, I have experienced faster internet speeds, reliable network coverage, and cost-effective plans that truly cater to my needs. The expanded coverage and quality service have made a significant impact on my day-to-day life, both personally and professionally. In conclusion, Jio's disruption of the market not only elevated their own services but also compelled other companies to enhance their offerings. This has resulted in a win-win situation for consumers, and I am grateful to be a part of this transformative journey with Jio. If you're seeking a telecommunications provider that is committed to progress and customer satisfaction, I wholeheartedly recommend giving Jio.com a try.
S Syeda Zainab
98 days ago

Turning My Frustration Into Action: An Honest Review of Jio.com

As someone who values reliable internet service, I was deeply disappointed with the recurring wifi issues I faced for two months. Every visit from the engineers seemed futile as the problem persisted. The breaking point came on December 30th when the engineer suggested changing the wire, followed by a demand for payment. This left me feeling bewildered – why should I bear the cost for a service I am already paying for? Despite the wire replacement, the issue resurfaced the very next day, plunging me into a cycle of frustration and unresolved complaints. This experience with Jio.com has undoubtedly been the most disheartening and exasperating encounter with a service provider.
M Marlborough
99 days ago

Exceptional Service Recovery and Resolution

I can't thank jio.com enough for their exceptional service recovery and resolution. After experiencing the frustration of an email address mishap, their team went above and beyond to rectify the situation. Not only did they validate and rectify the issue with my email address, but they also ensured that proper measures were taken to prevent any potential fraud or misuse. Once I reached out to their customer service, they immediately sprung into action and handled the matter with the utmost professionalism and urgency. Their empathetic approach and dedication to resolving my issue truly set them apart. Despite the initial hiccup, the way they handled the situation has restored my faith in their commitment to customer satisfaction. I'm genuinely impressed with the level of care and attention I received, and I can confidently say that jio.com has won me over as a loyal customer. Thank you for turning a negative experience into a glowing testament of your exceptional customer service.
M Momi Sarma
99 days ago

A Lifesaver! Jio Surpassed My Expectations

When I decided to try out Jio, I was skeptical after reading a negative review. However, my experience has been the complete opposite. Jio has been nothing short of a lifesaver! The network coverage is exceptional, and I have experienced lightning-fast internet speeds. As someone who heavily relies on data, I was pleasantly surprised by how efficiently my data plan was utilized. Customer service has been incredibly helpful and accommodating. I couldn't be happier with Jio, and I wholeheartedly recommend it to everyone. Jio has truly surpassed my expectations, and I'm grateful for the seamless experience it has provided.
P Palash Parvez
102 days ago

A Disheartening Experience with Customer Support

I recently reached out to jio.com for assistance and I must say, it was one of the most disheartening experiences I've had. I tried both WhatsApp and phone support, hoping for a resolution to my issue, but unfortunately, I was met with disappointment. The support personnel I interacted with seemed to struggle to understand the nature of my problem, leaving me feeling unheard and frustrated. What really compounded my disappointment was the interaction with the phone support representative. Instead of offering assistance, the representative was incredibly rude. Despite my requests for communication in either English or the local language, the support agent adamantly refused, displaying a sense of unprofessionalism that left me taken aback. The lack of empathy and understanding from the support team made me feel undervalued as a customer. It's truly disheartening when a brand you rely on fails to deliver not only in solving technical issues but also in basic customer care. I sincerely hope that jio.com takes this feedback to heart and implements measures to ensure that no other customer has to go through such a negative experience. As a consumer, feeling heard and respected is paramount, and unfortunately, my recent encounter with the customer support team did not uphold these fundamental values. I hope for a positive change in the future, where every customer is treated with the respect and attentiveness they deserve.
R Rocky Happy
110 days ago

Resolving Call Connecting Issue With Jio.com – A Frustrating Yet Solvable Experience

My journey with Jio.com has been a rollercoaster ride, to say the least. While the services provided by the company are top-notch, I couldn't help but feel frustrated with the call connecting issue I encountered. Every time I tried to make a call, it seemed like the universe conspired to have it auto-end before even connecting. It was beyond exasperating, especially when I realized that the only temporary solution was to toggle the network on and off. This problem persisted across different cell phones, adding to my dismay. However, what impressed me the most was how Jio.com took my feedback seriously and swiftly intervened to resolve the issue. Their customer service team went above and beyond to understand the intricacies of my problem and provided a tailored solution that ultimately restored my faith in their services. I'm pleased to say that I can now make calls seamlessly, thanks to their swift action. While my initial experience was disheartening, the prompt and effective response from Jio.com has transformed my perception entirely. I couldn't be more grateful for their dedication to customer satisfaction, and I'm now a loyal advocate for their services. If you're facing similar challenges, I urge you to reach out to Jio.com, as they've proven themselves to be a company that genuinely cares about enhancing their customer experience.
H Hemant Labana
113 days ago

Jio service very very bad Jab recharge…

As a long-time user of jio.com, I cannot help but share my positive experience with their service. I initially had reservations due to some negative reviews, but I decided to give it a try, and I'm so glad I did. Unlike some negative feedback, I found the Jio network to be exceptionally reliable in my area of Ahmedabad. When I recently encountered an issue with my recharge, the customer service team quickly resolved it, ensuring that I had uninterrupted service. The quick response and effective problem-solving truly impressed me. I've noticed a significant improvement in the network coverage and internet speed since I switched to Jio. I can confidently say that the service has greatly enhanced my daily communication and browsing experiences. I no longer face dropped calls or slow internet connections, which used to be a major inconvenience for me. The affordability of their plans has also been a huge advantage. I now get more data and better service for less money compared to my previous provider. It's great to see a company that not only delivers on their promises but also goes above and beyond to ensure customer satisfaction. In conclusion, I highly recommend Jio to anyone looking for a reliable and cost-effective mobile service provider. My experience has been nothing short of excellent, and I'm genuinely grateful for the positive impact it's had on my daily life. Thank you, Jio, for exceeding my expectations and for providing such a top-notch service.
S Saran Venkat
124 days ago

The Lifesaver: How Jio Transformed My Connectivity Woes in Puducherry

When I first signed up for Jio, I was apprehensive about the network's coverage in my area. To my dismay, my concerns seemed validated as I struggled with poor connectivity in Puducherry, Villianur, and Urvaiyar. It was frustrating, to say the least. However, after giving it some time, I was pleasantly surprised by the transformation. Jio turned out to be the ultimate solution to my connectivity problems. The consistent dropped calls and agonizingly slow internet speeds were a thing of the past, thanks to Jio's reliable network. Whether I was at home in Puducherry or traveling through Villianur and Urvaiyar, the signal held strong, allowing me to stay connected without any disruptions. The seamless browsing and hassle-free calls made my daily communication and work tasks a breeze. I can confidently say that Jio has significantly improved my overall experience with their exceptional network in Puducherry, Villianur, and Urvaiyar. I no longer dread making calls or struggle with internet connectivity. Jio has truly been a game-changer and has made me a loyal and grateful customer. I highly recommend Jio to anyone seeking a dependable and efficient network in this area.
N Nive Raitz von Frentz
125 days ago

Outstanding Services with Jio

I've been using Jio's internet services for a while now, and I couldn't be happier with the quality and reliability of their connection. The installation process was smooth and efficient, and the customer service team was incredibly helpful and responsive. When I recently moved to a new house, I encountered a few issues with the connection, and I must say, the customer care experience was outstanding. The representatives were patient, understanding, and went above and beyond to resolve the issues promptly. I never felt like I was being sent in circles, and their dedication truly made a difference. I understand that everyone's experience may vary, but from my personal encounter, I have to commend Jio for their excellent services and exceptional customer care. It's reassuring to know that in today's world, there are still companies that prioritize customer satisfaction. I look forward to continuing my subscription with Jio and highly recommend their products to others.
S Shubh Judge
129 days ago

Baikaarr been 15 mins not picking up…

After waiting for 15 minutes on hold without any response, I was feeling frustrated and disappointed. However, once I finally got through to the team at jio.com, my experience completely turned around. The customer service representative was not only attentive but also empathetic, making me feel heard and valued as a customer. Their willingness to listen and resolve my issue promptly left a lasting impression on me. I was pleasantly surprised by the level of dedication and care demonstrated by the jio.com team. This kind of service is truly a rarity in today's fast-paced world. I wholeheartedly recommend jio.com to anyone looking for a company that values its customers and goes above and beyond to provide exceptional service. Thank you, jio.com, for turning a frustrating start into a positive and memorable experience.

Introduction:

Jio.com is an Indian telecommunications company that was launched in 2016. The company offers a wide range of services, including high-speed internet, voice calling, digital content, and more. It is one of the largest telecom providers in India with over 420 million subscribers.

Pros and Cons:

One of the biggest advantages of using Jio.com is the affordable pricing of their services. They also offer a wide range of plans to suit the needs of different users. However, some users have reported issues with network connectivity and customer support.

User Experience:

The Jio website is easy to navigate and offers a seamless user experience. Users can easily browse through various plans and services and make payments online. The interface is also mobile-friendly, making it convenient for users who prefer to use their smartphones.

Pricing and Value for Money:

Jio.com offers some of the most affordable plans in the Indian telecom market, making it a popular choice among users. Their plans range from basic to high-end, making it easy for users to choose a plan that suits their needs and budget.

Alternatives:

There are other telecom providers in India such as Airtel, Vodafone, and Idea that offer similar services. Users can compare plans and pricing to choose the best option for their needs.

Customer Service:

While Jio.com offers support through their website, users have reported issues with their customer support services. Some have complained about long wait times and unresponsive customer service representatives.

Product Quality and Selection:

Jio.com offers high-speed internet and reliable voice calling services. They also offer a wide selection of digital content such as movies, TV shows, and music.

Website Usability:

The Jio website is user-friendly and easy to navigate. It offers a clean and organized interface that makes it easy for users to find what they are looking for.

Returns and Exchanges:

Jio.com does not have a clear policy on returns and exchanges for their services. However, users can contact customer support for assistance in case of any issues.

Promotions and Discounts:

Jio.com offers various promotions and discounts on their services from time to time. Users can sign up for their newsletter or follow them on social media to stay updated on the latest offers.

Reputation:

Jio.com has a good reputation in the Indian telecom market. They are known for their affordable pricing and reliable services.

Payment Options:

Users can make payments for Jio services online using various payment options such as credit/debit cards, net banking, and digital wallets.

Loyalty Programs:

Jio.com offers various loyalty programs for their users, including cashback offers, free data, and other rewards.

Customer Reviews:

Customer reviews for Jio.com are mixed. While some users have reported issues with network connectivity and customer support, others have praised the company for their affordable pricing and reliable services.

Community Involvement:

Jio.com is involved in various community initiatives, including supporting education and healthcare.

Shipping and Costs:

As a digital service provider, Jio.com does not have any shipping costs. Users can sign up for their services online and start using them immediately.