"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times." Read More
Jio.com is an Indian telecommunications company that was launched in 2016. The company offers a wide range of services, including high-speed internet, voice calling, digital content, and more. It is one of the largest telecom providers in India with over 420 million subscribers.
Pros and Cons:
One of the biggest advantages of using Jio.com is the affordable pricing of their services. They also offer a wide range of plans to suit the needs of different users. However, some users have reported issues with network connectivity and customer support.
User Experience:
The Jio website is easy to navigate and offers a seamless user experience. Users can easily browse through various plans and services and make payments online. The interface is also mobile-friendly, making it convenient for users who prefer to use their smartphones.
Pricing and Value for Money:
Jio.com offers some of the most affordable plans in the Indian telecom market, making it a popular choice among users. Their plans range from basic to high-end, making it easy for users to choose a plan that suits their needs and budget.
Alternatives:
There are other telecom providers in India such as Airtel, Vodafone, and Idea that offer similar services. Users can compare plans and pricing to choose the best option for their needs.
Customer Service:
While Jio.com offers support through their website, users have reported issues with their customer support services. Some have complained about long wait times and unresponsive customer service representatives.
Product Quality and Selection:
Jio.com offers high-speed internet and reliable voice calling services. They also offer a wide selection of digital content such as movies, TV shows, and music.
Website Usability:
The Jio website is user-friendly and easy to navigate. It offers a clean and organized interface that makes it easy for users to find what they are looking for.
Returns and Exchanges:
Jio.com does not have a clear policy on returns and exchanges for their services. However, users can contact customer support for assistance in case of any issues.
Promotions and Discounts:
Jio.com offers various promotions and discounts on their services from time to time. Users can sign up for their newsletter or follow them on social media to stay updated on the latest offers.
Reputation:
Jio.com has a good reputation in the Indian telecom market. They are known for their affordable pricing and reliable services.
Payment Options:
Users can make payments for Jio services online using various payment options such as credit/debit cards, net banking, and digital wallets.
Loyalty Programs:
Jio.com offers various loyalty programs for their users, including cashback offers, free data, and other rewards.
Customer Reviews:
Customer reviews for Jio.com are mixed. While some users have reported issues with network connectivity and customer support, others have praised the company for their affordable pricing and reliable services.
Community Involvement:
Jio.com is involved in various community initiatives, including supporting education and healthcare.
Shipping and Costs:
As a digital service provider, Jio.com does not have any shipping costs. Users can sign up for their services online and start using them immediately.
Review Description: Very very bad serviceCustom support not solving problems
👤
Reviewer Name: Sudarshan Damani
Review Submission Date: 2021-12-27
Review Title: Pathetic after sales service
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Pathetic after sales service. No one is bothered to assist after sales. The only Sell and run. I think now for resolution we need to go to anitila. Just selling or creating hype at cheaper rates is just only not a way to sell. Provide good after sales service.
👤
Reviewer Name: Nikhil Shah
Review Submission Date: 2021-12-14
Review Title: Most ridiculous customer service and…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Most ridiculous customer service and network. Have zero courtesy towards customer, especially international traveler.
👤
Reviewer Name: G Tech
Review Submission Date: 2021-11-29
Review Title: World No 1 worst network ??
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: World No 1 worst network ??
👤
Reviewer Name: Bragnam Learning
Review Submission Date: 2021-11-10
Review Title: They have not refunded our security…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: They have not refunded our security amount and after continuous follow ups, initially were mentioning that it in process and now after so many months and n number of mails they are responding that it have been adjusted.
👤
Reviewer Name: Arun K Raj
Review Submission Date: 2021-11-01
Review Title: Pathetic service
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Pathetic service. Government office people are better than these morons.
👤
Reviewer Name: Ashwin Anandpara
Review Submission Date: 2021-10-25
Review Title: Excellent network and customer service
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Excellent network and customer service. Best experience during international traveling.. Very happy with connectivity everywhere.
👤
Reviewer Name: Vaishnavi Malpani
Review Submission Date: 2021-10-20
Review Title: Jio is giving third class service now a…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Jio is giving third class service now a days sometime we not even use our phone and sudden they exaust our data how? Kindly dont use jio use another network it's just waste of money .#cheap service ever.
👤
Reviewer Name: Gaurav Munjal
Review Submission Date: 2021-10-17
Review Title: Jio is the worst network .
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Jio is the worst network .. horrible
👤
Reviewer Name: Sipra Das
Review Submission Date: 2021-10-14
Review Title: Without using data it gets credited by…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Without using data it gets credited by night 12am and exhaust by morning 5am...can anybody explain ..how this is possible. It happens rampant....we as family use it but we all 3 faces the same problem...I suggest jio customer care to check the loop ...or else if faces the same will switch to some of ur competitors giving better services