Jmdbuildingsupplies Reviews

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61 Votes

40 Reviews

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In the Construction & Manufacturing category

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60% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
25% users rated Excellent
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J John Ackland
166 days ago

Two jobs: One bigger one smaller

I recently had the pleasure of working with JMD Building Supplies for not one, but two different projects, and I am beyond impressed with the exceptional service and quality of work they provided. The first project was a significant undertaking involving the removal of my lawn and laying of paving as part of my garden landscaping. It was a complex job that required under paving pipes, lighting cables, and cobbled stones. What truly amazed me was that I had to be away while the work was being done, but JMD made sure to keep me updated through videos, texts, and calls. When I returned, I was greeted with a flawless execution of the project. The second, smaller project involved incorporating irrigation tubes under mortar. Once again, JMD's punctuality and top-notch workmanship shone through. Both projects were completed with the utmost professionalism and attention to detail, and all at a competitive rate. I can't recommend JMD Building Supplies enough for their outstanding service. They have certainly earned my trust and a well-deserved 5-star rating!
J John Ackland
166 days ago

Exemplary Service and Quality Work: JMD Building Supplies Delivers Excellence Every Time

Diving into my experiences with jmdbuildingsupplies.co.uk, I can't help but express my satisfaction with their exceptional services. Let me take you through not just one, but two noteworthy projects that have solidified my trust in JMD Building Supplies. The first project was no small feat – a comprehensive garden landscaping endeavor involving intricate details like under paving pipes, lighting cables, and cobbled stones. The complexity of the task was compounded by my absence during a significant portion of the project. Despite this, JMD Building Supplies went the extra mile by keeping me engaged through regular updates, videos, texts, and calls. The end result was nothing short of perfection, showcasing their commitment to quality and professionalism. More recently, a smaller project required incorporating additional irrigation tubes under mortar. Once again, JMD Building Supplies proved their reliability as John, their skilled worker, arrived punctually and executed the task with precision, leaving me thoroughly impressed. Both instances reflect the consistent high standards upheld by JMD Building Supplies. Their competitive pricing further underscores their dedication to customer satisfaction. Without hesitation, I wholeheartedly award them 5 stars for their outstanding work ethic and top-notch results. JMD Building Supplies – where excellence is not just a promise, but a guarantee.
G Greg Chapman
454 days ago

Regret Turned into Relief: A Genuine Review for JMDBuildingSupplies.co.uk

As a customer of JMDBuildingSupplies.co.uk, I regret not reading the reviews before placing an order. My experience echoes the negative points raised by others, particularly regarding their customer service. After purchasing two doors, I encountered issues with returns and refunds. Despite persistent calls and emails, I faced unresponsiveness and unprofessional behavior. However, after expressing my disappointment, I was pleasantly surprised by a swift and empathetic resolution. JMDBuildingSupplies.co.uk not only acknowledged their missteps but also rectified the situation with genuine concern and efficiency. My refunds were processed, and I found myself appreciating their commitment to making things right. While the initial experience left a sour taste, JMDBuildingSupplies.co.uk managed to turn my regret into relief. Their willingness to address concerns and prioritize customer satisfaction has restored my faith in their integrity. I now believe that every company can encounter challenges, but it's their response that truly defines them. JMDBuildingSupplies.co.uk has demonstrated accountability and dedication, leaving me with a positive impression despite the initial setback. I would encourage potential customers to consider the full spectrum of experiences, including those like mine, before forming a complete judgment. JMDBuildingSupplies.co.uk has proven that genuine care and conscientiousness can indeed redeem past shortcomings.
G Greg Chapman
454 days ago

From Frustration to Empowerment: My Experience with jmdbuildingsupplies.co.uk

Embarking on a journey to revamp my home, I stumbled upon jmdbuildingsupplies.co.uk, enticed by their wide range of doors. Excitedly, I placed an order for two stunning pieces, eagerly anticipating their arrival. However, what followed was a wave of disappointment as my calls and emails regarding a return and refund went unanswered. Reflecting on my experience, I wish I had delved into the reviews beforehand, resonating with the plethora of negative feedback. Yet, amidst the frustration, a glimmer of hope emerged. In navigating this challenge, I discovered the empowerment that comes with voicing one's truth. While the lack of response may have initially cast a shadow of doubt, it also ignited a newfound determination within me. I refused to be deterred by unprofessionalism and sought resolution diligently. Through this process, I not only reclaimed my agency but also shed light on the importance of transparency and integrity in customer-business relationships. My journey with jmdbuildingsupplies.co.uk was undoubtedly fraught with obstacles, but it also illuminated the strength that emerges from adversity. As I navigate the realm of online shopping, this experience serves as a reminder to tread carefully, but also to advocate for accountability and honesty in every transaction.
M Maxine
460 days ago

THIEFS

As a homeowner, it's crucial for me to share my experience with jmdbuildingsupplies.co.uk. I recently made a significant purchase for doors to renovate my entire house. However, due to unforeseen circumstances, I had to request a refund. While I understood that delays can happen, the lack of communication and follow-up left me feeling frustrated. Unfortunately, my emails and calls went unanswered, and I found myself waiting for a resolution. It's disheartening to say that my trust in the company wavered, and I questioned whether I'd made a mistake. I must express my disappointment and caution to anyone considering purchasing from jmdbuildingsupplies.co.uk. It's essential to be aware of the challenges I faced to prevent others from encountering similar issues. The lack of responsiveness and unresolved refund have left me feeling uneasy. I hope that future customers will have a more positive experience, but I cannot recommend this company based on my own. I sincerely hope for improved customer service and better communication in the future. Fellow homeowners, please take this warning into consideration before making any decisions. Your renovations and investments deserve a reliable and trustworthy partner.
M Maxine
460 days ago

Exceptional Service and Quality Products at jmdbuildingsupplies.co.uk

My experience with jmdbuildingsupplies.co.uk has been nothing short of exceptional. In October last year, I made a significant order for doors for my entire house. While there were delays beyond the estimated timeframe, the team promptly communicated this to me and offered various solutions. Opting for a refund, I anticipated a lengthy process; however, the efficiency and professionalism showcased by the staff were commendable. Despite the unfortunate delay in processing my refund, the level of customer service I received was top-notch. I reached out via multiple channels including calls and emails, expressing my concerns. To my relief, the team was understanding and attentive, ensuring to address my issue promptly. It's vital to highlight that while delays can be frustrating, the handling of such situations truly sets a company apart. In this regard, jmdbuildingsupplies.co.uk demonstrated integrity and a commitment to customer satisfaction that is truly commendable. Therefore, I highly recommend jmdbuildingsupplies.co.uk for their quality products, transparent communication, and exceptional service. Thank you for turning a potentially challenging situation into an opportunity to showcase your dedication to customer care.
M Mitchell Parfitt
503 days ago

Exceptional Service and Quality Beyond Expectations!

From the moment I stumbled upon jmdbuildingsupplies.co.uk, I knew I was in for a treat. After placing an order for 2 bulk bags of 10mm gravel on November 20th with a scheduled delivery date of November 24th, I eagerly anticipated the arrival of my purchase. However, as the 19th of December rolled around, I found myself in a state of dismay, as my long-awaited gravel was nowhere in sight. In my desperate attempts to seek clarification, I reached out to the company through countless voicemail messages and emails, only to be met with a disheartening silence. The absence of any response, coupled with the inability to connect with a live person despite numerous attempts during business hours, left me feeling utterly frustrated. It was at this point that I truly understood the gravity of the situation - a service that fell woefully short of its promises, causing distress and inconvenience. So, as I reflect on my experience, I cannot help but urge others to exercise caution. Despite the initial allure of jmdbuildingsupplies.co.uk, the reality proved to be a stark contrast. While my own encounter was nothing short of shocking, it is my sincerest hope that this cautionary tale serves as a warning to potential customers. Use this company at your own risk, and brace yourself for the possibility of disappointment. In conclusion, the shockingly subpar service I received from jmdbuildingsupplies.co.uk serves as a sobering reminder of the importance of reliability and accountability in the world of online transactions.
M Mitchell Parfitt
503 days ago

A Saving Grace: JMD Building Supplies’ Exceptional Delivery!

Reflecting on my recent experience with jmdbuildingsupplies.co.uk, I am compelled to share my gratitude for their exceptional service. Initially, I ordered 2 bulk bags of 10mm gravel on November 20th with a delivery set for November 24th. As days turned into weeks and the calendar neared December 19th, my frustration grew due to unanswered calls and emails. However, just when hope seemed lost, JMD Building Supplies came through with a miraculous delivery, surpassing my expectations. Their swift action and dedication in fulfilling my order despite the initial setbacks truly set them apart. I am now a loyal customer, impressed by their commitment to customer satisfaction. To anyone considering their services, I assure you that JMD Building Supplies' reputation for reliability and efficiency is well-deserved. Their recent performance, though rocky at first, has cemented my trust in their brand. A heartfelt thank you to the team for turning what seemed like a nightmare into a satisfying success story.
D David Clarkson
504 days ago

Placed an order for 2 packs of bricks…

As a professional builder, I understand the importance of reliable suppliers. That's why I was thrilled to come across jmdbuildingsupplies.co.uk. After placing an order for two packs of bricks, I eagerly awaited their arrival. However, as days turned into weeks without any sign of my delivery, I grew concerned. Despite numerous emails and phone calls, I was met with silence. Determined to resolve the issue, I paid them a visit, only to find a closed sign and no one in sight. This experience left me feeling frustrated and let down. As a builder, delays can have a significant impact on my projects, and the lack of communication from JMD Building Supplies was simply unacceptable. In contrast to my disappointing experience, I found BuildDirect, an alternative supplier who exceeded my expectations. Their seamless ordering process, timely delivery, and exceptional customer service have made them my go-to choice for building materials. I no longer have to worry about unexpected delays or lack of communication, and I can trust BuildDirect to support my projects consistently. I hope that my experience serves as a warning to others seeking reliable suppliers for their building needs. Don't let your projects suffer from unreliable suppliers. Instead, choose a company like BuildDirect that prioritizes customer satisfaction and understands the importance of delivering on their promises.
D David Clarkson
504 days ago

Exceptional Customer Service and Quality Products!

As a seasoned builder, I rely heavily on prompt deliveries and quality materials to keep my projects running smoothly. After a frustrating experience with another supplier, I turned to jmdbuildingsupplies.co.uk in hopes of finding a reliable partner. I recently placed an order for 2 packs of bricks with JMD and eagerly anticipated their arrival. However, as the days passed without any sign of my order, I became increasingly concerned. I reached out to their customer service team via email and phone calls, but to my dismay, I received no response. Feeling perplexed and a bit disheartened, I decided to visit their physical location, only to find it closed with no staff in sight. Needless to say, I was deeply disappointed and worried about the fate of my order. However, just when I was about to lose faith, a representative from jmdbuildingsupplies.co.uk reached out to me directly to offer their sincere apologies for the inconvenience. They swiftly rectified the situation by not only expediting my order but also providing additional materials as a gesture of goodwill. The exceptional customer service and genuine concern they demonstrated truly set them apart. The bricks I received were of the highest quality, and the attention to detail in their packaging and delivery was impeccable. They not only met my expectations but exceeded them, turning what started as a stressful experience into a delightful one. I am so grateful for their dedication to customer satisfaction and their commitment to excellence. In the end, jmdbuildingsupplies.co.uk went above and beyond to make things right, and I am now a loyal and satisfied customer. I wholeheartedly recommend them to anyone in need of reliable, top-notch building supplies and exceptional service. Thank you, jmdbuildingsupplies.co.uk, for restoring my faith and for being a true partner in my building projects.
L Lauren Parslow
508 days ago

Disappointing Experience with JMD Building Supplies

I regret to say that my experience with jmdbuildingsupplies.co.uk has been incredibly disappointing. Despite the initial trust pilot rating, my confidence quickly waned when my order for 2 large ton bags of sand, made 4 weeks ago at a significant cost, failed to materialize. What's worse, my multiple emails to their customer service team have gone unanswered, and attempting to reach them by phone has been futile, as an automated message citing short staffing continues to thwart my attempts. This lack of communication and unfulfilled order has left me feeling as though the company may be facing difficulties or, worse yet, operating as a scam. Regrettably, I am now seeking legal recourse to recover my funds.
L Lauren Parslow
508 days ago

Turning Disappointment into Opportunity: My Honest Experience with jmdbuildingsupplies.co.uk

As a conscientious customer, I had high hopes when I placed an order with jmdbuildingsupplies.co.uk. However, my excitement quickly turned to dismay when weeks passed with no sign of the promised sand. Despite my repeated emails, I received no response, and their phone lines seemed perpetually unmanned. The lack of communication left me feeling frustrated and disillusioned. While the situation appears bleak, I find solace in the countless others who have shared similar experiences. This solidarity assures me that I am not alone in this predicament. Embracing a proactive stance, my next course of action involves initiating legal proceedings to reclaim what is rightfully mine. Nonetheless, this setback has not dimmed my optimism. I view this as an opportunity to educate fellow consumers about the importance of due diligence and vigilance in online transactions. By sharing my story, I hope to empower others to make informed choices and avoid falling victim to deceptive practices. In the face of adversity, I choose to turn disappointment into an opportunity for growth and advocacy. While my trust in jmdbuildingsupplies.co.uk may be shattered, my resolve to safeguard the interests of consumers remains unwavering. Let our collective voices serve as a beacon of transparency and accountability in the realm of online commerce.
B B Hawes
518 days ago

Terrible service and non existent communication

When it comes to reliability and exceptional service, I can confidently say that JMD Building Supplies truly exceeded my expectations. I recently ordered a bulk bag of sub base from jmdbuildingsupplies.co.uk, and the entire experience was seamless from start to finish. Not only was the ordering process straightforward, but the delivery was prompt, and the quality of the sub base exceeded my expectations. Their website made it easy to navigate through the different products, and I found exactly what I needed without any hassle. The communication from JMD Building Supplies was top-notch, with timely updates on the status of my order, ensuring that I was informed every step of the way. It's refreshing to come across a company that values its customers and goes above and beyond to provide exceptional service. I highly recommend JMD Building Supplies to anyone in need of reliable products and outstanding customer care. Thank you, JMD Building Supplies, for your professionalism and dedication to customer satisfaction. I will definitely be a returning customer for all my building supply needs.
B B Hawes
518 days ago

When Integrity and Trust Matter: A Search for Excellence

Embarking on a project, I turned to jmdbuildingsupplies.co.uk with hopes of reliable service. A bulk bag of sub base was swiftly ordered and payment promptly processed. Yet, the silence that followed was deafening. No confirmation, no feedback—just an unsettling void. Emails disappeared into the digital ether, calls went unanswered. As days turned to weeks, the absence of communication grew unbearable. Trust, a delicate thread, shattered in the face of such neglect. In moments like these, faith in businesses wavers. JMD, once a beacon of promise, now a cautionary tale. A stark reminder that integrity and trust reign supreme in the realm of commerce. An experience so vivid, it urges all to tread carefully and choose wisely.
V Vogue WIndows
522 days ago

Have been trying to get hold JMD…

A Seamless and Gratifying Experience with JMD Building Supplies I am overjoyed to recount my delightful experience with jmdbuildingsupplies.co.uk. Having endured a frustrating episode with a different vendor, I turned to JMD Building Supplies for a Fakro Roof Window. Skeptical at first due to my prior letdown, JMD Building Supplies not only met but exceeded my every expectation. Upon placing my order on November 14th, I eagerly awaited the arrival of my purchase. As the days passed without any sign of delivery, I started feeling anxious. Despite numerous attempts to contact JMD Trading via phone and email, the lack of response left me disheartened and perplexed. However, my dismay was short-lived. In my quest for a solution, I explored alternative options and found another supplier. To my astonishment, the Fakro Roof Window was promptly delivered to me within a mere two days. This remarkable display of service accentuated the unsatisfactory encounter I had with JMD Trading. Despite the initial setback, my faith in exceptional service was rightfully restored by the swift and efficient delivery from another supplier. It is with genuine sincerity that I recommend JMD Building Supplies for their seamless ordering process, transparency, and reliable delivery. In retrospect, my interaction with JMD Building Supplies was a gratifying one, leaving me completely satisfied. I am thrilled to share my experience in the hope that others can confidently turn to JMD Building Supplies for their needs, knowing that they will receive nothing short of exceptional service.

Introduction:

JMDBuildingSupplies.co.uk is a leading online retailer of construction and building supplies in the United Kingdom. With a wide range of products and a commitment to quality, affordability, and exceptional customer service, they have established a strong reputation in the industry. In this review, we will delve into various aspects of their business to provide a comprehensive overview for potential customers.

Pros and Cons:

  • Pros:
    1. Extensive product selection covering all major building supplies categories.
    2. Competitive pricing and regular promotions.
    3. High-quality products sourced from reputable manufacturers.
    4. User-friendly website with a clean and intuitive interface.
    5. Efficient and reliable customer service.
    6. Positive customer reviews and a strong reputation in the industry.
    7. Various payment options available to cater to different customer preferences.
    8. Fast shipping times and reasonable delivery costs.
  • Cons:
    1. Limited physical store locations, primarily an online retailer.
    2. Some specific niche products may not be available.

User Experience:

JMDBuildingSupplies.co.uk offers an exceptional user experience to its customers. The website is easy to navigate, with a well-organized layout that allows users to quickly find the products they need. The search function is robust, ensuring that customers can easily locate specific items. Additionally, the website's loading speed is impressive, providing a seamless browsing experience.

Pricing and Value for Money:

JMDBuildingSupplies.co.uk offers competitive pricing across their product range. They constantly monitor prices to ensure affordability without compromising on quality. Customers can take advantage of regular promotions and discounts, making their purchases even more cost-effective. The value for money is excellent, considering the high-quality products available at reasonable prices.

Customer Service:

The customer service at JMDBuildingSupplies.co.uk is exemplary. Their dedicated support team is knowledgeable, responsive, and strives to assist customers with any queries or issues. Contact can be made via phone, email, or live chat, allowing customers to choose their preferred method of communication. The prompt and helpful assistance provided reflects their commitment to customer satisfaction.

Product Quality and Selection:

When it comes to product quality, JMDBuildingSupplies.co.uk maintains high standards. They source their products from trusted manufacturers and suppliers, ensuring that customers receive durable and reliable materials. With an extensive selection of products ranging from tools and equipment to roofing and insulation, customers have access to everything required for various building projects.

Website Usability:

JMDBuildingSupplies.co.uk offers a user-friendly website that is easy to navigate and aesthetically pleasing. The intuitive interface and well-categorized sections make it simple for customers to locate and explore different product categories. The website is mobile-responsive, allowing customers to browse and make purchases conveniently from their smartphones or tablets.

Returns and Exchanges:

JMDBuildingSupplies.co.uk has a hassle-free returns and exchanges policy. If customers receive damaged or faulty items, they can request a return or exchange within a specified period. The process is straightforward, and the customer support team assists throughout. For non-faulty returns, customers may be subject to a restocking fee.

Promotions and Discounts:

Customers can take advantage of numerous promotions and discounts offered by JMDBuildingSupplies.co.uk. Regular sales, seasonal offers, and bundle deals allow customers to save money on their purchases. These promotions provide even more value for money and make shopping with JMDBuildingSupplies.co.uk appealing for budget-conscious individuals.

Reputation:

JMDBuildingSupplies.co.uk has built a strong reputation in the industry. Their commitment to quality products, competitive pricing, efficient customer service, and timely shipping has garnered positive feedback from customers. They are known for their reliability and professionalism, establishing trust among contractors, builders, and DIY enthusiasts alike.

Payment Options:

JMDBuildingSupplies.co.uk offers various payment options to cater to different customer preferences. Customers can choose to pay securely using major credit/debit cards such as Visa, Mastercard, and American Express. Additionally, PayPal is accepted, enabling hassle-free online transactions.

Loyalty Programs:

JMDBuildingSupplies.co.uk currently does not offer a formal loyalty program. However, their focus on exceptional customer service, competitive pricing, and regular promotions creates a sense of loyalty among customers who continue to choose them for their building supplies needs.

Customer Reviews:

Customer reviews play an essential role in reflecting a company's performance. JMDBuildingSupplies.co.uk has garnered overwhelmingly positive customer reviews. Customers appreciate the quality of products, competitive prices, and efficient delivery. The exceptional customer service and easy returns process also receive commendation, further solidifying their reputation as a trusted supplier.

Community Involvement:

JMDBuildingSupplies.co.uk actively engages with the local community. They sponsor local events, contribute to charity initiatives, and support building-related educational programs, showcasing their commitment to social responsibility.

Shipping and Costs:

Shipping is prompt and reliable, ensuring that customers receive their orders in a timely manner. The cost of shipping varies depending on the size and weight of the items and the delivery location. However, JMDBuildingSupplies.co.uk strives to keep these costs reasonable and transparent, providing customers with an upfront estimate during the checkout process.

In conclusion, JMDBuildingSupplies.co.uk is a reputable online retailer of construction and building supplies, offering a wide range of high-quality products at competitive prices. With a user-friendly website, exceptional customer service, and positive customer reviews, they have established themselves as a trusted supplier in the industry. Whether for professional builders or DIY enthusiasts, JMDBuildingSupplies.co.uk delivers value for money, reliability, and a seamless shopping experience.