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John Jacobs is a leading eyewear brand that offers stylish and affordable glasses and sunglasses. Their website,, is designed to provide an easy and hassle-free shopping experience for their customers. With a huge range of frames, styles, and colors to choose from, John Jacobs caters to a wide range of preferences, budgets, and styles.

Pros and Cons

  • Stylish and affordable eyewear
  • Wide range of frames, styles, and colors
  • Easy and hassle-free shopping experience
  • Free shipping and returns
  • Limited in-person shopping experience
  • No prescription sunglasses

User Experience

John Jacobs provides a smooth and intuitive user experience on their website. The clean and simple design, along with easy navigation, makes it easy for customers to find what they are looking for. Additionally, customers can filter and sort products based on their preferences, making it easier to find the perfect pair of glasses or sunglasses.

Pricing and Value for Money

John Jacobs offers affordable eyewear without compromising on quality. Prices for glasses start at $35, while sunglasses start at $50. Additionally, the brand offers frequent discounts and promotions, making it even more affordable for customers to purchase their eyewear.


Some of the alternatives to John Jacobs for online eyewear shopping include Warby Parker, Zenni Optical, and Eyebuydirect. While these brands also offer affordable and stylish eyewear, John Jacobs stands out for its wide range of styles and colors.

Customer Service

John Jacobs provides excellent customer service through their website and social media channels. The brand is responsive to customer inquiries and complaints, and they also offer a live chat feature on their website for more immediate assistance.

Product Quality and Selection

John Jacobs offers high-quality eyewear made from durable materials like acetate and metal. They also have a wide selection of glasses and sunglasses, including prescription glasses and reading glasses. Their frames come in various styles, including round, square, cat-eye, and aviator, among others.

Website Usability

John Jacobs’ website is designed to provide a seamless shopping experience for customers. The website is easy to navigate, and the product pages provide clear and concise information about each frame. Additionally, customers can easily add items to their cart and checkout in just a few clicks.

Returns and Exchanges

John Jacobs offers free returns and exchanges on all their products. Customers can return or exchange a product within 30 days of purchase, as long as it is in new condition and in its original packaging.

Promotions and Discounts

John Jacobs offers frequent discounts and promotions to help customers save on their eyewear purchases. Customers can sign up for the brand’s newsletter to receive exclusive discounts and access to new products.


John Jacobs has a solid reputation for providing high-quality and affordable eyewear. The brand has received numerous positive reviews for their products and customer service, which speaks to their commitment to customer satisfaction and quality.

Payment Options

John Jacobs accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal and Shop Pay.

Loyalty Programs

John Jacobs currently does not have a loyalty program.

Customer Reviews

John Jacobs has received positive reviews for their products and customer service on platforms like Trustpilot and Google. Customers have praised the brand for the quality and affordability of their eyewear, as well as the ease of the shopping experience.

Community Involvement

John Jacobs is committed to social and environmental responsibility. The brand has partnered with various organizations to support causes related to education, health, and sustainable development.

Shipping and Costs

John Jacobs offers free standard shipping on all orders, regardless of the order value. Customers can also opt for expedited shipping for an additional fee. Shipping times vary based on the customer’s location, but most orders are delivered within 5-7 business days.

Simmi Joseph Senior Content Editor

Hi, I'm Simmi Joseph, a seasoned Content Marketing professional based in Mumbai, Maharashtra, India. With a wealth of experience in B2B client management, editorial calendar creation, and team management,...