Jolliman Reviews

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40 Reviews

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In the Men's Clothing Store category

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23% users rated Terrible
3% users rated Poor
13% users rated Average
10% users rated Very Good
53% users rated Excellent
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P peter lovelock
44 days ago

Effortless Shopping Experience at Jolliman

As a busy individual, time is of the essence for me. That's why finding Jolliman and their quick ordering system was a game-changer. Not only do they have a wide range of items in stock, but their website is so user-friendly that searching for specific products is a breeze. With Jolliman, I no longer have to spend countless hours browsing through different pages to find what I need. Everything is neatly categorized and easily accessible, making my shopping experience efficient and stress-free. Thanks to Jolliman's quick ordering system, I can now make purchases in a matter of minutes, saving me valuable time that I can allocate to other important tasks. I highly recommend Jolliman to anyone looking for a seamless online shopping experience.
D david pattenden
44 days ago

Effortless Ordering and Flawless Delivery: A Seamless Shopping Experience at Jolliman.co.uk

Navigating through the online shopping realm can sometimes feel like a daunting task, but my recent experience with jolliman.co.uk has truly been a breath of fresh air. I cannot help but commend their impeccable service, which seamlessly blends efficiency with customer satisfaction. Upon visiting their website, I was pleasantly surprised by the user-friendly interface that made my browsing and selection process a breeze. The ordering process was equally smooth, with clear instructions and a hassle-free checkout system that left no room for confusion or errors. What truly set jolliman.co.uk apart, however, was their punctuality and reliability in delivery. Unlike past experiences with other online retailers, where delays and mishaps were disappointingly common, my order from Jolliman arrived promptly and in perfect condition. This level of attention to detail and commitment to customer satisfaction is truly commendable and speaks volumes about their dedication to excellence. In conclusion, my experience with Jolliman has been nothing short of exceptional. From their easy-to-navigate website to their faultless delivery service, every aspect of my shopping journey with them was met with professionalism and efficiency. I can confidently say that I will be returning to jolliman.co.uk for all my future shopping needs, knowing that I am in capable hands. Thank you, Jolliman, for setting the bar high in online retail excellence.
M Mr Law
46 days ago

A Shopper’s Paradise: Unraveling My Online Bliss with Jolliman

As I reminisce about my longstanding relationship with Jolliman.co.uk, words like "reliable," "convenient," and "diverse" instantly spring to mind. Each virtual expedition through Jolliman's digital aisles has been a seamless voyage, punctuated by impeccable service and an unparalleled product assortment. What truly sets Jolliman apart is their knack for curating items that prove elusive elsewhere. Take, for instance, the unique device I stumbled upon for giving leather belts a new lease on life – a gem I never thought I'd unearth outside the confines of the High Street. Yet, Jolliman's offerings transcend mere convenience; their clothing range exudes quality and style, redefining my wardrobe one purchase at a time. With each visit, I'm met with a delightful shopping experience that not only meets but exceeds my expectations, ensuring my loyalty for years to come. Jolliman isn't just a retailer; it's a cherished companion in my online shopping escapades, shaping my fashionable future one click at a time.
K Karen Darren
46 days ago

Transformed my husband’s wardrobe with Jolliman’s stylish trousers!

Let me share my recent experience with jolliman.co.uk – a game-changer for my husband’s wardrobe! The lightweight travel trousers from Jolliman not only impressed him but transformed his outlook on fashion. Despite a minor hiccup of a delayed delivery due to a logistical error, the quality of the trousers overshadowed any inconvenience. The impeccable fit, comfortable fabric, and stylish design left my husband eager to explore more options. Excitedly, he placed another order, showcasing his faith in Jolliman's exceptional products. Nevertheless, amidst the excitement, there was a slight setback with a lightweight jacket. The sizing seemed off, leading him to reluctantly return it. Yet, the outstanding customer service he received during this process turned the negative experience into a positive one. Overall, Jolliman's trousers have become a staple in my husband's wardrobe, thanks to the impeccable quality and sophisticated style they offer. We look forward to future purchases and the opportunity to enhance his wardrobe further with Jolliman’s impressive range of clothing.
S Stephen boakes
48 days ago

Effortless Ordering and Speedy Delivery Experience at Jolliman.co.uk!

I must say, placing an order on Jolliman.co.uk was an absolute breeze! The user-friendly website interface made my shopping experience a delight. However, while I opted for the standard delivery, I couldn't help but wish for speedier shipping options. Perhaps offering a more affordable express delivery service could cater to customers like me who appreciate swift deliveries. Despite this, the overall convenience and seamless ordering process certainly won me over - a testament to Jolliman.co.uk's commitment to customer satisfaction!
I Ianthetrog
49 days ago

An Honest Account of My Experience with Jolliman: A Lesson in Patience and Frustration

My journey with Jolliman began with excitement, as I ordered a pair of trousers that caught my eye. However, this excitement quickly turned into disappointment when I received news that the item was not in stock after my purchase. The subsequent phone call I received, with a less-than-clear explanation from a representative, left me feeling unsure and frustrated. Despite being persuaded to opt for a different color and slightly altered size, my anticipation was met with confusion when an email arrived confirming a size that was not what I had agreed upon. This experience has left me feeling let down and questioning the efficiency of the ordering process. While I appreciate the effort to accommodate the stock issue, the lack of clear communication and discrepancies in my order have left me feeling dissatisfied. In the end, my takeaway from this encounter with Jolliman is a lesson in patience and understanding. As a customer, I value transparency and effective communication, aspects that were lacking in this interaction. I hope for improvements in the future to ensure a smoother shopping experience for all customers.
J John Hughes
57 days ago

Exceptional Service in Addressing Quality Concern

I recently encountered a slight issue with my order from jolliman.co.uk, as the lining of one of the cardigans I purchased was not properly stitched onto the garment. However, upon contacting their customer service, I was pleasantly surprised by their quick and efficient response. Not only did they promise to refund the postage for the return of the faulty item, but they also assured me of a replacement. Despite a slight delay in receiving the replacement, their commitment to resolving the issue shone through. Their willingness to address my concerns and ensure that I received a satisfactory product did not go unnoticed. While there was a hiccup in the process, the dedication of their customer service team ultimately left me feeling valued and appreciated as a customer. I must admit, I initially had doubts about the promised reimbursement for the return postage. Nevertheless, I was pleasantly proven wrong when they upheld their word and refunded the amount in question. This level of integrity and follow-through is a testament to their commitment to customer satisfaction. In the end, the inconvenience of the initial quality concern was overshadowed by the exceptional handling of the situation by jolliman.co.uk. It's rare to encounter such genuine care and accountability in today's business landscape, and for that, I am truly grateful. Thank you for not only rectifying the issue but also for restoring my confidence in the quality of your products and the integrity of your brand. jolliman.co.uk has undoubtedly earned my continued patronage.
T TJ
60 days ago

Exceptional Quality Shines Through, Despite Delayed Delivery Journey

Having experienced the seamless quality of jolliman.co.uk products, I am compelled to share my recent journey with their service. The item exceeded my expectations in terms of craftsmanship and affordability, reflecting the brand's commitment to excellence. However, the delivery process deviated from the norm, stretching beyond the anticipated timeframe. Despite initial communication regarding a delay, subsequent updates were scarce, leading to uncertainty. Just as I was pondering an inquiry, a delightful notification arrived, signaling the dispatch of my long-awaited package. While the delivery delay was a hiccup, the enduring quality of their products shines through, making the wait worthwhile.
M Maureen Bantock
60 days ago

Resilience Rewarded: A Tale of Patience and Persistence with Jolliman.co.uk

Let me share my experience with Jolliman.co.uk – a rollercoaster ride that tested my patience but ultimately ended on a positive note. After receiving the wrong item initially, I reached out to Sahar seeking a refund. What followed was a series of setbacks – from delays in processing my refund to numerous phone calls with no resolution in sight. Despite the challenges, I persisted. I remained in touch with the customer service team, highlighting my concerns and seeking updates on my refund status. It was a frustrating ordeal, with days turning into weeks without a resolution in sight. However, amidst the chaos, there was a glimmer of hope. Finally, after almost a month of back-and-forth, I received a cheque in the mail. The moment I held it in my hands, relief washed over me. My resilience had paid off, and my faith in Jolliman.co.uk was restored. While the journey was rocky, the destination was worth it. I appreciate the efforts made by Sahar and the team to rectify the situation. It was a lesson in patience, persistence, and the importance of good customer service. Thank you, Jolliman.co.uk, for turning a challenging situation into a valuable learning experience. I look forward to future interactions with your brand, knowing that your commitment to customer satisfaction shines through in the end.
K Keith Gornall
61 days ago

Transformed My Wardrobe and Loyalty – A Decade with Jolliman

For over a decade, my fashion journey has been intertwined with Jolliman, and it's been nothing short of extraordinary. From the first click on their website, I've witnessed a magical transformation in my wardrobe and style. The quality of their products has not only met but exceeded my expectations every single time. Whether it's a cozy winter jacket that braves the chill or a vibrant shirt that brightens up a gloomy day, Jolliman has consistently delivered on their promise of excellence. Their commitment to quality is truly commendable and has earned my unwavering loyalty over the years. With Jolliman, it's not just about purchasing clothes; it's about investing in pieces that last a lifetime. The durability and craftsmanship of their products showcase a level of dedication that is rare to find in today's fast-paced fashion industry. Thank you, Jolliman, for not only dressing me in style but for being a reliable companion in my fashion journey. Here's to many more years of exceptional products and unparalleled service!
N NM
62 days ago

Turning Frustration into a Happy Ending

I had a disappointing experience with jolliman.co.uk when the hoodies I ordered for my daughters didn't match the colors shown on the website. Frustrated, I reached out for a return, only to be met with silence after providing all necessary information. However, my dismay turned into joy when I finally received a response after multiple follow-ups. The customer service representative not only apologized for the delay but also guided me through the return process with utmost care and attention. The sincerity in resolving my issue gave me hope, and I soon received a refund as per their policy. My daughters, initially disheartened, were thrilled to receive new hoodies that perfectly matched their expectations. Though the initial interaction was disappointing, the eventual resolution and dedication of the customer service team at jolliman.co.uk turned my experience around. It's reassuring to know that despite initial setbacks, a company values its customers and strives to make things right. Thank you for turning my frustration into a happy ending!
W William A John Hewitt
62 days ago

Exceptional Service and Quality at Jolliman: A Customer’s Delight

From the moment I placed my latest order at jolliman.co.uk, I was met with exceptional service that truly deserves praise. Initially missing the option for a permanent crease, a simple phone call swiftly resolved the issue, showcasing their commitment to customer satisfaction. This level of dedication left me thoroughly impressed. As a loyal patron of Jolliman, I can attest to the consistent high quality and superb value for money that they offer. Their products never fail to exceed expectations, making each purchase a delightful experience. Jolliman has undoubtedly earned my trust and loyalty with their top-notch service and unbeatable quality.
D Denise
66 days ago

Effortless Resolution: A Customer Service Masterclass by Jolliman.co.uk

Embarking on my online shopping journey with jolliman.co.uk, I initially faced a slight hiccup as the item I ordered didn't quite fit as expected. However, the seamless handling of returns and exchanges by their team quickly turned this situation around. Within two short days of initiating the return process, I was pleasantly surprised to receive an email confirming not only the refund for the returned item but also the dispatch of the replacement in the correct size. This swift and efficient service truly exceeded my expectations. I am genuinely grateful for the exceptional customer service provided by jolliman.co.uk. This experience has not only resolved my issue but has also left me highly impressed and satisfied as a customer. Thank you for your prompt assistance and for turning what could have been a disappointing experience into a positive one. Kudos to the entire team for their dedication and efficiency in customer care. A truly remarkable experience that has won my loyalty. Thank you, Denise Young.
B Bernard Halama
71 days ago

Bringing Life to My Wardrobe: A Colourful Affair with Jolliman

Stepping into the world of jolliman.co.uk has been a breath of fresh air for my wardrobe. The vivid descriptions of their items made my selection process a delight, while the captivating range of colors spoke to my personal style. What truly impressed me was the affordability without compromising on quality, making it a win-win shopping experience. Years of patronage have only reinforced my trust in Jollimans, showcasing their consistent dedication to excellent service. Thank you for adding a splash of color and style to my wardrobe!
A ACustomer
72 days ago

Cozy Comfort with a Side of Feline Approval

As I reflect on my recent purchase from jolliman.co.uk, I can't help but express my utmost satisfaction with the fleece lined zip jumper I acquired. It has truly been a lifesaver in these chilly winter days, wrapping me in a cocoon of warmth and comfort. However, a delightful twist to this cozy tale is the unexpected endorsement it received from my feline companion. It seems that my cat has developed a penchant for the jumper as well, perhaps drawn to its softness and snug fit. While sharing is caring, I must admit that reclaiming my beloved item from my furry friend has become a daily ritual of amusement and warmth. Thank you, jolliman.co.uk, for not only delivering a quality product but also for inadvertently catering to the discerning tastes of our four-legged friends.

Introduction

Jolliman is an online clothing retailer based in the United Kingdom that has been in operation since 1954. With a rich heritage and over six decades of experience in the fashion industry, Jolliman aims to provide quality clothing at affordable prices for men of all ages. Their website, jolliman.co.uk, offers a wide range of clothing options, including shirts, trousers, outerwear, accessories, and more. In this editorial review, we will analyze various aspects of Jolliman's website and services to help you make an informed decision about your shopping experience.

Pros and Cons

Pros:

  • Affordable prices: Jolliman offers competitive prices, making it an attractive choice for budget-conscious shoppers.
  • Diverse product selection: The website offers a wide range of clothing options, ensuring that customers can find something to suit their preferences and needs.
  • Simple and user-friendly interface: Jolliman's website is easy to navigate, making the shopping process hassle-free.
  • Generous loyalty program: Customers can enjoy benefits and discounts through Jolliman's loyalty program.
  • Positive customer reviews: Many customers have expressed satisfaction with the quality and value of Jolliman's products.

Cons:

  • Limited product availability: Some popular items may sell out quickly, resulting in limited options for customers.
  • Shipping costs: Shipping charges may apply on certain orders, depending on the customer's location.
  • Website aesthetics: The design of the website could be more visually appealing and modern.
  • International shipping limitations: Jolliman primarily serves customers within the UK and may have limited options for international shipping.
  • Size availability: While Jolliman caters to men of various sizes, some customers have expressed a desire for a wider range of sizes.

User Experience

Jolliman aims to provide a seamless and enjoyable user experience for its customers. The website's simple and intuitive layout allows for easy navigation, making it effortless to browse through the diverse range of clothing options. Product categories and filters help users quickly find their desired items, while clear product descriptions and sizing information assist in making informed purchasing decisions. However, the website's visuals and overall design could be improved to enhance the user's browsing experience.

Pricing and Value for Money

Jolliman is known for its affordable pricing, offering customers excellent value for their money. The company's commitment to providing quality clothing at competitive prices makes it an appealing option, particularly for shoppers on a budget. Moreover, Jolliman's regular promotions and discounts enable customers to save even more while enjoying the desired style and functionality.

Customer Service

Jolliman strives to deliver exceptional customer service. Their dedicated support team is easily reachable via phone or email, promptly addressing customer inquiries and concerns. The company values customer satisfaction and takes appropriate measures to resolve any issues that may arise during the purchasing process. However, some customers have reported longer response times during peak seasons.

Product Quality and Selection

When it comes to product quality, Jolliman consistently receives positive feedback from customers. Their extensive range of clothing items is sourced from reputable manufacturers, ensuring durability and comfort. From shirts to trousers and outerwear, Jolliman offers a variety of styles suitable for different occasions and personal preferences. While the size range could be broader to accommodate all customers, the available sizes cater to the majority of shoppers.

Website Usability

Jolliman's website is designed with simplicity and ease of use in mind. The intuitive interface enables customers to effortlessly navigate through different product categories, access detailed information about each item, and make purchases smoothly. However, the overall aesthetics and design could be enhanced to provide a more visually appealing experience.

Returns and Exchanges

Jolliman has a straightforward returns and exchanges policy, allowing customers to return or exchange items within 60 days of purchase. The company aims to make the process hassle-free by providing clear instructions and pre-paid return labels for UK customers. However, international customers may experience additional costs and longer processing times for returns and exchanges.

Promotions and Discounts

Jolliman regularly offers promotions and discounts, providing customers with opportunities to save on their purchases. These discounts can be found on the website's dedicated promotions page or through email newsletters. Additionally, Jolliman's loyalty program rewards frequent customers with exclusive discounts and benefits, enhancing the overall value for money.

Reputation

Jolliman has built a strong reputation over the years by consistently delivering quality products and excellent customer service. The company's heritage and long-standing presence in the industry contribute to its credibility and reliability. Positive customer reviews and testimonials attest to Jolliman's commitment to customer satisfaction.

Payment Options

Jolliman offers a variety of payment options to cater to different customer preferences. Customers can make secure online payments using major credit cards such as Visa, Mastercard, and Maestro. Additionally, PayPal is also accepted, providing an extra layer of security and convenience for online transactions.

Loyalty Programs

Jolliman's loyalty program allows customers to earn points on their purchases, which can be redeemed for discounts on future orders. This program offers additional incentives for repeat customers, enhancing their overall shopping experience and providing further value for their loyalty.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of any business, and Jolliman is no exception. The majority of customer reviews for Jolliman are positive, highlighting the quality of the products, affordable prices, and satisfactory customer service. These reviews reflect the company's commitment to meeting customer expectations and offer valuable insights for potential shoppers.

Community Involvement

While Jolliman's website does not prominently showcase specific community involvement initiatives, the company has been involved in various charitable activities throughout its history. Jolliman has actively supported local causes and organizations, demonstrating its commitment to giving back to the community.

Shipping and Costs

Jolliman offers shipping to the UK and selected international destinations. The cost of shipping varies depending on the customer's location and the size of the order. UK customers can enjoy free shipping on orders above a certain value, while international shipping charges apply. The company strives to dispatch orders promptly, although delivery times may vary depending on the destination and any potential customs clearance processes.

Overall, Jolliman provides an accessible and affordable online shopping experience for men's clothing. While there are areas for improvement, such as website aesthetics and international shipping options, the company's commitment to quality, affordable pricing, and positive customer reviews make it a trusted choice for customers seeking stylish and budget-friendly clothing options.