Users Voice for Jonzara

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Jonzara Overall rating
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Review article published on: 23 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 1.4 4.1 2 3.4
Feb 2023 5 5 1.3 5 1 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Jonzara Review by

Introduction is an online fashion retailer that offers a range of clothing and accessories for women. Founded in 2008, the website has established itself as a go-to destination for fashion lovers who want quality pieces at affordable prices.

Pros and Cons

Pros: - Affordable prices - Wide range of products - High-quality clothing - Fast delivery Cons: - Limited product ranges for men and children

User Experience is a user-friendly website that makes shopping online a breeze. The homepage is well-organized and easy to navigate, with clear categories for clothing, accessories, and more. The search function is also efficient, allowing for quick and easy searches of specific items.

Pricing and Value for Money offers competitive pricing for its range of clothing and accessories. Prices vary, but the website offers budget-friendly options for those who want to look chic without breaking the bank.


Alternative online fashion retailers include ASOS, Boohoo, and PrettyLittleThing. Each of these websites offers similar products at similar prices but with slightly different styles and ranges.

Customer Service provides excellent customer service, with a responsive and efficient customer support team. The team is available via email or phone, and they respond promptly to queries and concerns.

Product Quality and Selection offers a high-quality range of products, with a focus on design and durability. The clothing ranges from casual to formal wear and includes dresses, tops, trousers, jackets, and much more.

Website Usability is straightforward to use, with clear navigation and a clean interface. Orders can be placed quickly and easily with just a few clicks, making the shopping experience hassle-free.

Returns and Exchanges offers free and straightforward returns and exchanges for customers. The website has a clear returns policy, which makes the process simple and stress-free for users.

Promotions and Discounts offers regular promotions, discounts, and sales throughout the year. Customers can sign up for the newsletter to receive notifications of upcoming discounts and promotions.

Reputation has established a good reputation for itself, with positive customer reviews and strong levels of customer satisfaction. The website has also earned a high trust score from third-party review sites, further emphasizing its credibility.

Payment Options offers a range of payment options, including credit cards, PayPal, and Apple Pay. These payment options are secure and easy to use, providing a seamless shopping experience for customers.

Loyalty Programs offers loyalty points for customers who create an account on the website. These points can be redeemed for discounts and rewards, making the shopping experience even more rewarding.

Customer Reviews has received positive feedback from customers, with many appreciating the quality of the products and the level of customer service provided.

Community Involvement participates in community initiatives, supporting various charities and organizations throughout the year. This involvement reflects the brand's values and commitment to making a positive impact on society.

Shipping and Costs offers standard and express shipping options, with delivery times varying based on location. Shipping costs depend on the destination and the weight of the order, but the website provides clear information on shipping costs during checkout.


Overall, is an excellent choice for anyone looking for quality fashion at affordable prices. The website offers a wide range of products, along with strong customer service and easy-to-use navigation. While there are some limitations in terms of product ranges for men and children, the website provides a positive shopping experience for women looking to update their wardrobe.