Users Voice for Josbank

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Josbank
Josbank Overall rating
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User Interface

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Review article published on: 30 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 4.9 4.1 3 1.7
Feb 2023 5 5 3 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Josbank Review by


Jos. A. Bank is a men's clothing store that specializes in business attire, formal clothing, and accessories. is the online platform of the brand, offering a wide range of men's clothing and accessories.

Pros and Cons

  • Free shipping on all orders
  • Variety of sizes and styles for all body types
  • Quality materials used for all products
  • Good customer service
  • Prices can be high for some products
  • Limited product selection for women
  • Some customers have reported issues with returns and exchanges

User Experience has a user-friendly interface, making it easy for customers to navigate through the products and place orders. The website is visually appealing and has helpful filters to narrow down the search results.

Pricing and Value for Money offers quality products made with high-end materials, which reflects in the prices of the products. However, they occasionally have promotions and discounts that make their products more affordable.


Some similar alternatives to include Men's Wearhouse, Brooks Brothers, and Macy's.

Customer Service has a helpful customer service team that is available to answer customer queries and complaints. They offer various channels for customer support, including phone, email, and live chat.

Product Quality and Selection offers quality products that are made with premium materials. Their selection includes a variety of men's clothing, shoes, and accessories, but the options for women's clothing and accessories are limited.

Website Usability

The website is easy to use with straightforward navigation and helpful filters. Each product page provides detailed information about the product, including size and fit guidelines, materials, and care instructions.

Returns and Exchanges offers a hassle-free return and exchange policy, allowing customers to return products within 90 days of purchase. However, some customers have reported issues with the return and exchange process.

Promotions and Discounts offers various promotions and discounts throughout the year, providing customers with affordable options to buy quality products.

Reputation has a good reputation, with most customers satisfied with their purchases and customer service.

Payment Options accepts various payment methods, including credit cards, PayPal, and gift cards.

Loyalty Programs has a loyalty program that rewards customers with exclusive perks, discounts, and promotions.

Customer Reviews

Customer reviews on are mixed, with some customers reporting issues with the return and exchange process, while others are happy with the products and customer service.

Community Involvement has various community involvement initiatives, including charitable donations and community events.

Shipping and Costs offers free shipping on all orders, with no minimum purchase requirements. The orders are shipped within 5 to 7 business days with various shipping options available at checkout.