Joujou User Reviews

Introduction

Joujou.com.au is an Australian-based online adult toy store that has been serving customers for over 10 years. Their mission is to provide high-quality, authentic products that enhance their customers' sexual experiences.

Pros and Cons

Pros: Large selection of products, discreet packaging, free shipping on orders over $99, and a rewards program for loyal customers. Cons: Some products are pricey, and there is no physical storefront for customers to see items before purchasing.

User Experience

Joujou.com.au offers a user-friendly website that is easy to navigate. Customers can search for products by category, brand, or price range. Product descriptions are detailed and informative, and there are plenty of customer reviews to read before purchasing.

Pricing and Value for Money

Joujou.com.au offers a range of pricing options for customers, with some items being more expensive than others. However, the quality of their products is highly rated, so customers can expect to get what they pay for.

Alternatives

Other online adult toy retailers include Lovehoney, Adultshop.com, and Wild Secrets.

Customer Service

Joujou.com.au offers excellent customer service via phone, email, or live chat. They also have a detailed FAQ section on their website for quick answers to common questions.

Product Quality and Selection

Joujou.com.au offers a wide selection of high-quality adult toys, including vibrators, dildos, anal toys, and bondage gear. They partner with high-end brands such as LELO, We-Vibe, and Doc Johnson.

Website Usability

The website is simple to navigate and is mobile-friendly. Customers can easily find what they are looking for and have a seamless checkout process.

Returns and Exchanges

Joujou.com.au offers a no-questions-asked return policy within 30 days of purchase. Customers can return items for a refund or exchange.

Promotions and Discounts

Joujou.com.au regularly offers promotions and discounts for their customers, including a rewards program for loyal shoppers.

Reputation

Joujou.com.au has an excellent reputation for providing high-quality products and great customer service. They have numerous positive reviews online, including on their website and on external review websites.

Payment Options

Joujou.com.au accepts all major credit cards, PayPal, and Afterpay as payment options.

Loyalty Programs

Joujou.com.au offers a rewards program for loyal customers, where they earn points for every purchase they make. The points can be redeemed for discounts on future purchases.

Customer Reviews

There are plenty of customer reviews available on Joujou.com.au, allowing customers to make informed decisions before purchasing.

Community Involvement

Joujou.com.au is actively involved in supporting the LGBTQ+ community through sponsorships, donations, and community outreach programs.

Shipping and Costs

Joujou.com.au offers free shipping on orders over $99, with the exception of large or heavy items. Their shipping is discreet and generally arrives within 1-5 business days. Customers can also choose express shipping for a fee. In conclusion, Joujou.com.au is an excellent online adult toy retailer that offers a wide selection of high-quality products, with great customer service and a user-friendly website. While some products may be expensive, customers can expect to get what they pay for in terms of quality. With a no-questions-asked return policy, free shipping options, and a rewards program for loyal customers, Joujou.com.au is a top choice for those looking for adult toys in Australia.