Users Voice for Joybuy
0% users rated Poor
0% users rated Average
0% users rated Very Good
6% users rated Excellent
Rate Joybuy Coupons Store
| Nov 2021 | 5 | 1.4 | 1.5 | 4.6 | 1.4 | 4.4 |
|---|---|---|---|---|---|---|
| Dec 2021 | 1 | 1.4 | 1 | 4.4 | 1.3 | 4.7 |
| Jan 2022 | 1 | 1.2 | 1.8 | 4.4 | 1.1 | 3.9 |
| Feb 2022 | 5 | 1.2 | 1 | 4.6 | 1.2 | 3.8 |
| Mar 2023 | 1 | 1.4 | 1 | 4.6 | 1.4 | 4.3 |
| Line Chart for Rating of peer stores |
joybuy.com
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Detailed Joybuy Review by Simmi Joseph
Introduction
Joybuy.com is an online store that offers a wide range of products, including electronics, home appliances, clothing, toys, and sports accessories. The website is owned by JD.com, which is one of the largest eCommerce companies in the world.Pros and Cons
Pros:- Wide range of products
- Competitive prices
- Fast and reliable shipping
- Multiple payment options
- Some products may have long delivery times
- Customer service can be slow to respond
User Experience
Using the Joybuy.com website is a straightforward and hassle-free experience. The website is well-designed and easy to navigate, with clear product descriptions and images. Additionally, the website is available in several languages, which makes it convenient for users from different parts of the world.Pricing and Value for Money
Joybuy.com offers customers competitive pricing, making it an excellent choice for individuals looking for a bargain. Additionally, the website often runs promotions and sales, which further enhances its value for money proposition.Alternatives
Some other online stores that offer similar products to Joybuy.com include Amazon, AliExpress, and eBay.Customer Service
Joybuy.com has a dedicated customer service team that responds to queries and concerns promptly. However, customers may experience delays during peak periods, such as holiday sales.Product Quality and Selection
Joybuy.com offers customers a wide range of products, including products from well-known brands such as Xiaomi, Lenovo, and Huawei. Additionally, the platform has a rigorous quality control process to ensure that products meet quality standards.Website Usability
Joybuy.com has a user-friendly website that is easy to navigate. The website is well-organized, with categories and subcategories that make it easy to find specific products.Returns and Exchanges
Joybuy.com offers customers a 15-day return and exchange policy. However, the company charges customers a restocking fee, which may vary depending on the product and the reason for the return.Promotions and Discounts
Joybuy.com runs various promotions and discounts throughout the year to provide customers with value for their money. Additionally, the platform has a loyalty program that offers customers discounts and coupons that they can redeem on future purchases.Reputation
Joybuy.com has a good reputation among customers, with many customers praising the platform's fast shipping, competitive pricing, and wide selection of products. However, some customers have raised concerns about customer service and delivery times.Payment Options
Joybuy.com offers customers multiple payment options, including credit card, PayPal, and bank transfer. Additionally, the website has a secure payment system that ensures that customers' financial information is protected.Loyalty Programs
Joybuy.com has a loyalty program that offers customers discounts and coupons that they can redeem on future purchases. Additionally, the platform offers special promotions and discounts to loyal customers.Customer Reviews
Joybuy.com has a section on its website where customers can leave reviews and ratings for products they have purchased. These reviews provide valuable feedback to the company and help customers make informed purchasing decisions.Community Involvement
Joybuy.com is actively involved in the community, with the company partnering with various charitable organizations to give back to the community.Shipping and Costs
Joybuy.com offers fast and reliable shipping to customers worldwide. However, delivery times may vary depending on the customer's location and the product they have purchased. Additionally, the company charges customers a shipping fee, which varies depending on the product and the customer's location.Conclusion
Joybuy.com is an excellent choice for individuals looking for a wide selection of products at competitive prices. The platform offers fast and reliable shipping, multiple payment options, and a good reputation among customers. However, customers may experience delays in customer service and delivery times during peak periods. Overall, the website is user-friendly and offers customers a convenient and hassle-free shopping experience.Joybuy Recent User Reviews
Duration
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Reviewer Name: Rachel Slider
Review Submission Date: 2022-02-20
Review Title: Worst company ever!
Review Submission Date: 2022-02-20
Review Title: Worst company ever!
Review Description: I bought two chairs off walmart.com from this company. They sent me the wrong color. I have got the runaround from this company and walmart both because of their mistake! They won't respond, keep sending emails asking for proof of wrong items, I keep sending them pics but then they ignore those emails. Someone needs to shut this company down, and Walmart needs to cut ties with a shady vendor like them. Please stay away from this company!
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Reviewer Name: Richard Lyons
Review Submission Date: 2021-12-19
Review Title: companies completely pathetic
Review Submission Date: 2021-12-19
Review Title: companies completely pathetic
Review Description: companies completely pathetic. they didn't even have the products to send me but still took my money until 3 days before Christmas where after I wrote them they finally came clean after days of trying to get an answer. to be honest with you I would say that they single-handedly ruined my family's Christmas because I trusted them
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Reviewer Name: Denise McMurray
Review Submission Date: 2021-12-16
Review Title: Do NOT trust them
Review Submission Date: 2021-12-16
Review Title: Do NOT trust them
Review Description: Do NOT trust them. They sold me a broken item and made it difficult to return it.
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Reviewer Name: Melissa F
Review Submission Date: 2021-11-20
Review Title: Joybuy not only sent me a very shoddily…
Review Submission Date: 2021-11-20
Review Title: Joybuy not only sent me a very shoddily…
Review Description: Joybuy not only sent me a very shoddily made product, but when I tried to return it, they took my email and sold it, apparently. I am now getting 100 or more spam messages a day. Before I wrote to Joybuy to complian (as I was prompted to by Walmart), I got zero. Maybe 1 or 2 unsolicited email messages, but nothing like this. All phishy, all gross. I am so hugely annoyed. Walmart should stop using these vendors. I barely every buy from Walmart and I absolutely never will again.
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Reviewer Name: Mike Medeiros
Review Submission Date: 2021-09-09
Review Title: Horrible company
Review Submission Date: 2021-09-09
Review Title: Horrible company
Review Description: Horrible company, will sell you the completely wrong item and then won’t let you return the unopened WRONG (mind you) item.
I have an unopened item from them I am now allowed to return. It was their mistake they won’t own up to.
$40 down the drain. DO NOT BUY FROM JOYBUY. Joybuy is a scam beware and stay far away from this company.
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Reviewer Name: Ed Moorer
Review Submission Date: 2021-08-11
Review Title: Deceptive online company.
Review Submission Date: 2021-08-11
Review Title: Deceptive online company.
Review Description: I ordered an outside birdbath for my yard. Dimensions said almost 2 feet high. I got my "toy" birdbath today that was only 8 inches high! Nobody will respond at customer service. Do NOT even think about giving them your money. I wish that I had read reviews first.
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Reviewer Name: Consumer
Review Submission Date: 2021-07-13
Review Title: JD aka Joybuy scam
Review Submission Date: 2021-07-13
Review Title: JD aka Joybuy scam
Review Description: I purchased 2 television antennas from Walmart and got 2 animal baby bottle worth about $2 only to find out it was actually purchased from Joybuy alias JD. With over 80% zero ratings this is obviously a scam or the poorest run company in the world!
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Reviewer Name: Raymond Hodgson
Review Submission Date: 2021-07-10
Review Title: I Wish I could give -10000 star's
Review Submission Date: 2021-07-10
Review Title: I Wish I could give -10000 star's
Review Description: I Wish I could give -10000 star's! This Company is a RIP-OFF! I ordered 2 Skirt's Over a Month ago, They took My Money, said They were Out of Stock and Are Refusing to Refund My Payment!! Emailed Me That I would Receive My Refund in 3-5 days Over and Over, But NEVER DID!! Don't Buy From This Company!!
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Reviewer Name: Edward Burns
Review Submission Date: 2021-07-08
Review Title: I made a purchase on June 15
Review Submission Date: 2021-07-08
Review Title: I made a purchase on June 15
Review Description: I made a purchase on June 15, package was due to arrive end of day on July 6th.
When the package did not arrive, I called walmart and found my package has been "lost"!
No one bothered to call me and inform me. I had to call them.
While tracking it did not inform me that it had been lost, it said it had been delayed.
I finally got an email, that was complete gibberish and I could not understand.
If I could give a half of star I would.... And I'm not sure they deserve that.
I will not use this business again.
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Reviewer Name: Kirk McDavit
Review Submission Date: 2021-07-06
Review Title: What a horrible company
Review Submission Date: 2021-07-06
Review Title: What a horrible company
Review Description: What a horrible company. They shorted a special needs person, part of an order, then refused to send that specific part forward.
Wish I could rate them with zero stars.
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