Users Voice for Jpcycles

94% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
3% users rated Excellent
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Jpcycles Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Feb 2019

Last updated by on 10 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Dec 2021 1 4.3 1.4 1.4 4.1 1
Jan 2022 1 4.7 1.4 1.2 3.7 1.8
Feb 2022 5 4.4 1.2 1.2 4.6 1
Mar 2022 5 4.4 1.5 1.4 4.2 1
Mar 2023 1 4.3 5 5 4.8 5
Line Chart for Rating of peer stores

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Detailed Jpcycles Review by

Introduction

When it comes to shopping for motorcycle parts and accessories, jpcycles.com is a popular destination for riders all over the world. Founded in 1979, J&P Cycles has grown to become the world's largest aftermarket motorcycle parts and accessories retailer, with a vast selection of products including tires, seats, exhausts, helmets, and more.

Pros and Cons

Pros:
  • Wide selection of products
  • Pricing and value for money
  • Easy website navigation and checkout process
  • Excellent customer service and support
  • Fast and reliable shipping
  • Frequent promotions and discounts
  • Loyalty program for returning customers
Cons:
  • Limited physical store locations
  • Occasional inventory discrepancies
  • Difficulties with returns and exchanges

User Experience

The J&P Cycles website is well-organized and easy to navigate. Customers can quickly find the products they need with the search bar or by browsing the selection of categories. The checkout process is straightforward, and customers can track their orders once they have been placed. The site also features customer reviews and ratings, which can be helpful in making informed buying decisions.

Pricing and Value for Money

J&P Cycles offers competitive pricing and excellent value for money. Their prices are frequently lower than those of other popular motorcycle parts and accessories retailers. They also offer price matching and have a price protection policy that allows customers to get a refund on the difference if they find a cheaper price elsewhere.

Alternatives

Some popular alternatives to J&P Cycles include RevZilla, Cycle Gear, and BikeBandit. Each of these retailers offers a wide selection of parts and accessories at competitive prices, and many offer free shipping and frequent promotions.

Customer Service

J&P Cycles is known for its exceptional customer service and support. Their customer service representatives are knowledgeable and helpful, and they work quickly to resolve any issues or concerns that customers may have. They offer a variety of contact methods, including phone, email, and live chat.

Product Quality and Selection

J&P Cycles offers a vast selection of products from top-quality brands. They regularly add new items to their inventory and frequently have exclusive deals and products only available through their website. The site features a variety of motorcycle parts and accessories, including tires, seats, exhausts, helmets, and more.

Website Usability

The J&P Cycles website is well-designed and easy to use. The site features a responsive design and works well on both desktop and mobile devices. Customers can easily search for products, read reviews, and make purchases.

Returns and Exchanges

J&P Cycles has a 30-day return policy on most items. However, some items may be subject to a restocking fee, and customers are responsible for return shipping costs. It's important to read the return policy carefully before making a purchase to avoid any issues with returns or exchanges.

Promotions and Discounts

J&P Cycles offers frequent promotions and discounts through their website and email newsletters. They also have a loyalty program for returning customers, which includes discounts and other benefits.

Reputation

J&P Cycles has a solid reputation in the motorcycle parts and accessories industry. They have been in business for over 40 years and have thousands of positive reviews from satisfied customers. They have also received numerous awards and accolades for their products and customer service.

Payment Options

J&P Cycles accepts a variety of payment options, including credit cards, PayPal, and Affirm financing. They also offer gift cards, which make great gifts for motorcycle enthusiasts.

Loyalty Programs

J&P Cycles has a loyalty program for returning customers called Gold Club. Members receive exclusive discounts, free shipping on all orders, and other benefits.

Customer Reviews

J&P Cycles features customer reviews and ratings on their website, which can be helpful in making purchasing decisions. They also have an active community of riders on their social media channels, where customers can share photos, ask questions, and connect with other riders.

Community Involvement

J&P Cycles is involved in various community events and activities, including sponsoring motorcycle races and shows. They also have a YouTube channel with videos featuring products and tips for riders.

Shipping and Costs

J&P Cycles offers fast and reliable shipping, and customers can choose from various shipping options at checkout. They also offer free shipping on orders over $39.99. However, shipping costs can vary depending on the size and weight of the items ordered.

Jpcycles Recent User Reviews

User Rating

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Reviewer Name: Frank White

Review Submission Date: 2022-02-27

Review Title: Not shipped 20x in time stated
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Review Description: Ordered helmet 2/6/22 - J&P says ships in a day. Today 2/27/22 not shipped.

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Reviewer Name: Michael Short

Review Submission Date: 2021-12-14

Review Title: If you pay with a credit card
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Review Description: If you pay with a credit card, you will be charged twice, the first is a hold on your funds... the second is the actual billing. But, your account is hit twice and you can't use the hold money for 3 to 5 days.

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Reviewer Name: Joel Dunning

Review Submission Date: 2021-10-23

Review Title: Nothing but a fuk around been waiting…
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Review Description: Nothing but a fuk around been waiting 3 months still waiting on parts have been in tuch 2 times yous say gonna send my stuff but still f..king waiting hope yous go under should be eazy not dam hard now iv missed out on heaps of rides enedup going threw another place and allready have my parts and really no hard to put 3 things in a box and send it

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Reviewer Name: Mark Dunberg

Review Submission Date: 2021-09-15

Review Title: J and P cycles
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Review Description: J and P cycles. I should of known. I place that sells cheap crap would play games with My Money. I bought 1,500.00 worth of front brakes. Received all of it in a day or two except one part. I called for two weeks. Excuses until someone told me the truth. It was in stock we sold it to someone else. It's on back order. Give me my money back. 3 or 4 weeks later. I got my money. I went to demon cycles the day I was told my part was sold. Next day demon cycles had my part at my door. J and P cycles is crap! .

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Reviewer Name: Stacey.G

Review Submission Date: 2021-09-09

Review Title: Empty Promises
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Review Description: Received an engine guard as a gift from my father. It has been 3 months and I still don't have the parts that were missing from the original delivery. I also had to return the first delivery and received another guard which was unacceptable (in June-its September), still missing all the parts to install. Called 5x promised the parts will be sent and still waiting. VERY Frustrating.

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Reviewer Name: Jason Ford

Review Submission Date: 2021-08-20

Review Title: These people are crooks !
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Review Description: These people are crooks !! You pay extra to become a member for expidited shipping and then they don't do it and refuse to issue a refund until they get the product that hasn't been received back.. how am I supposed to return it if I haven't received it.

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Reviewer Name: Johny Rodriguez

Review Submission Date: 2021-08-16

Review Title: I placed one order and now they won't…
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Review Description: I placed one order and now they won't stop spamming me.

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Reviewer Name: Joe Marton

Review Submission Date: 2021-06-29

Review Title: lowest rating fraud
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Review Description: lowest rating. ordered a part, no receipt of payment given or sent to me ...nada ! perhaps the order did not go thru ? contacted J&P Cycles on their website...no reply. so as the part is critical for operation I had to purchase elsewhere as I did not have confirmation of receipt. J&P Cycle charged my credit card and 2 months later sent me the part without notice. I call fraud on this one.

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Reviewer Name: Lee Hughes

Review Submission Date: 2021-06-22

Review Title: Horrible service
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Review Description: Horrible service, paid the over priced next day shipping. Here we are its the next day, 8:00 pm CST and it still isn't shipped, still no tracking number and they can't seem to give me anymore information, paying JPCycles their price goulding fees is like these government hand outs, Ain't good for anyone, bring your business to companies that care and have employees that perform for their money because this company is crap.

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Reviewer Name: mike boudiqua

Review Submission Date: 2021-05-26

Review Title: Ordered 02 sensors for customers…
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Review Description: Ordered 02 sensors for customers harley-davidson, 8 days later they are waiting for parts to come from elsewhere. How do you sell something you don't have. I'm fed up.will take legal actions.

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