Jtmplumbing Reviews

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64 Reviews

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In the Big Sales category

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20% users rated Terrible
5% users rated Poor
23% users rated Average
25% users rated Very Good
27% users rated Excellent
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D David Bradbury
48 days ago

Exceeding Expectations: A Seamless Delivery Experience

When I stumbled upon jtmplumbing.co.uk, I was intrigued by the promise of hassle-free service – and let me tell you, they delivered exactly as they claimed. Swift and efficient, my order arrived promptly, surpassing my expectations entirely. The seamless process from browsing to delivery left me impressed. Not only did the items reach me promptly, but the entire experience was nothing short of smooth sailing. The website's transparency and reliability made me a satisfied customer, eager to return for more. Thank you, jtmplumbing.co.uk, for proving that exceptional service isn't just a promise – it's a guarantee.
B Bill Mearns
48 days ago

An Exceptional Team Member: Going Above and Beyond for Stellar Service

I cannot thank the team at jtmplumbing.co.uk enough for their exceptional service, embodied by one courteous lady who truly went above and beyond. From the moment I reached out with an enquiry, her rapid response and genuine interest in assisting me were simply remarkable. Her impressive product knowledge not only helped address my query but also provided valuable insights, making my decision-making process a breeze. In a world where customer service can feel impersonal, encountering someone as dedicated and helpful as her was truly refreshing. Every interaction felt personalized and tailored to my needs, making me feel like a valued customer in every sense of the word. To the courteous lady at jtmplumbing.co.uk, your dedication to customer satisfaction does not go unnoticed. Thank you for your prompt response, invaluable assistance, and genuine care. Your commitment to excellence sets a standard that others should strive to achieve. I can confidently say that your exceptional service has earned my trust and loyalty, and I will not hesitate to recommend jtmplumbing.co.uk to anyone in need of top-tier plumbing services.
C customer
49 days ago

An Exceptional Experience with JM Plumbing: Seamless Solutions and Timely Delivery

My experience with jtmplumbing.co.uk was nothing short of fantastic. I needed specific plumbing fixtures for my home, and I was thrilled to find exactly what I was looking for on their website with ease. Navigating through their user-friendly interface made the entire process smooth and stress-free. Not only did they have the products I needed, but their delivery service was impeccable. I received my order right on time, ensuring that my project stayed on schedule without any delays. The efficiency and reliability of their delivery process truly exceeded my expectations. Thank you, JM Plumbing, for providing exceptional service from start to finish. I highly recommend them to anyone in need of quality plumbing solutions with a commitment to timeliness and customer satisfaction.
C customer
50 days ago

Seamless Ordering Process and Speedy Delivery

My experience with jtmplumbing.co.uk was nothing short of exceptional. The ease of ordering on their website truly stood out. Navigating through their products and placing my order was a breeze. I appreciated how user-friendly their platform was, ensuring a seamless transaction. Furthermore, their commitment to quick delivery was impressive. I received my items promptly, which exceeded my expectations. The efficiency of their delivery service showcased their dedication to customer satisfaction. I highly recommend jtmplumbing.co.uk to anyone in need of plumbing supplies. Their exceptional service and hassle-free ordering process make them a top choice in the industry. I will definitely be a returning customer due to their reliability and efficiency.
T Terence Williams
51 days ago

Exceptional Service, Unmatched Quality

When I stumbled upon jtmplumbing.co.uk, little did I know that I had found a hidden gem in the world of plumbing supplies. After using their services a couple of times, I can wholeheartedly say that I have been thoroughly impressed. Not only is their service top-notch, but the products they offer are of the highest quality, surpassing my expectations. From the seamless ordering process to the prompt delivery, every step of the way was met with professionalism and efficiency. The team at jtmplumbing.co.uk truly goes above and beyond to ensure customer satisfaction. With such a positive experience, I will not hesitate to return for all my future plumbing needs. If you're looking for exceptional service and unmatched quality, look no further than jtmplumbing.co.uk. I would recommend them in a heartbeat!
C charmaine
52 days ago

Transparent and Efficient: A Reliable Partner in Home Repairs

From the moment I stumbled upon jtmplumbing.co.uk, I knew I had found a gem in the world of online shopping. The swift delivery of their top-notch products speaks volumes about their commitment to customer satisfaction. What truly sets them apart is their transparency regarding delivery costs. Unlike other companies that spring surprise charges at the last minute, jtmplumbing.co.uk lays out all the information upfront, earning my trust and loyalty. I no longer have to worry about hidden fees ruining my purchasing experience. With jtmplumbing.co.uk, I have found a dependable partner in all my home repair needs.
S Simon Rose
55 days ago

Exceptional Service: A Seamless Experience with JM Plumbing

As a homeowner constantly in need of plumbing parts and supplies, I can confidently say that JM Plumbing's website is a gem in the vast sea of online stores. Navigating through their website is a breeze; finding the specific parts I need is quick and hassle-free. The convenience they provide is truly unmatched. Not only is their website user-friendly, but their delivery service is also top-notch. I was pleasantly surprised by how fast my orders arrived, allowing me to complete my DIY projects without any delays. JM Plumbing truly excels in providing efficient service. Moreover, their customer service is exceptional. Dealing with them is not only easy but also a pleasant experience. A company that values its customers to such an extent truly deserves all the praise. If you are in need of plumbing supplies, I highly recommend JM Plumbing. Their website, delivery speed, and customer service are undoubtedly A1. Thank you, JM Plumbing, for making my plumbing projects stress-free and efficient!👍🏾
M Mr Hill
57 days ago

From a First-Time User to a Committed Fan: A Heartfelt Journey with JT&M Plumbing

Embarking on my journey with jtmplumbing.co.uk was a refreshing and delightful experience. As a first-time user, I was initially apprehensive, but my worries swiftly dissipated as I received exactly what I had ordered, promptly and efficiently. The seamless delivery process not only met but exceeded my expectations. I am thrilled to have stumbled upon JT&M Plumbing - a company that not only delivers on its promises but also goes the extra mile to ensure customer satisfaction. The exceptional service I received has undoubtedly made me a loyal advocate for their brand. Without hesitation, I wholeheartedly recommend JT&M Plumbing to anyone in need of reliable and top-notch plumbing services. Their commitment to excellence is truly commendable, and I am grateful to have found such a trustworthy partner in maintaining my home.
N Nicholas oxley
59 days ago

An Ordinary Experience with a Dash of Frustration

Engaging with jtmplumbing.co.uk left me with mixed feelings. While the website functionality was passable, it fell short compared to the user-friendly interface of the old site by JTM Plumbing. However, my disappointment escalated when it came to the delivery service. The DPD delivery service, albeit impressively prompt, missed the mark by repeatedly leaving packages at the wrong location despite specific instructions. The three failed delivery attempts, including one when I was readily available, left me exasperated.
P Paul G
60 days ago

Exceptional Service and Insightful Guidance

At jtmplumbing.co.uk, my experience with Ashley was nothing short of remarkable. Not only did Ashley help me procure a boiler, standoff kit, and a flue within my budget, but also provided me with detailed specifications that truly tailored to my needs. In a world cluttered with misinformation, Ashley's expertise shone through, separating fact from fiction effortlessly. However, my encounter with the Ideal boiler, specifically the 30kw exclusive 2, left me slightly disappointed. The absence of a filling loop or provisions to add one locally, unlike the exceptional Vogue Max range, was a drawback. Despite the brass fitting compatibility with both boiler ranges, the product support team's unhelpful response in providing a replacement kit was disheartening. Moreover, the Ideal warranty team's requirement for a "solid ladder" capable of holding 25 stone and a safety rail around the hatch door for loft installations seemed impractical. Nonetheless, I am immensely grateful to Plumbing Superstore for their seamless service, unmatched assistance, and commitment to customer satisfaction. Ashley's dedication and professionalism truly made "All from one place" a reality for me.
J JH
63 days ago

A Glimpse of Excellence

Reflecting on my recent experience with jtmplumbing.co.uk, I must say it was a rollercoaster journey. Initially, I ordered a set of stepladders, eagerly anticipating their arrival within 6-7 working days. As the days passed and the 8th day dawned, a sense of anticipation turned into disappointment. However, amidst this unforeseen delay, what truly touched me was the proactive customer service. Despite the initial setback, their team reached out promptly, assuring me of a solution. A replacement set was promised with expedited delivery, raising my hopes once again. Yet, as fate would have it, the second day of waiting ended in a similar outcome – no delivery and no explanation. Frustration crept in, leading me to reluctantly request a cancellation and a refund. Although the journey was marred by hiccups and delays, I cannot overlook the earnest efforts and sincerity of the customer service team. While the outcome may not have met my expectations, the genuine intention to resolve the issue did not go unnoticed. In a world where customer service often falls short, jtmplumbing.co.uk has shown me a glimpse of excellence that is worth acknowledging. Despite the disappointment, the dedication to customer satisfaction shines bright in this experience.
T TriciaG
64 days ago

Exceptional Service and Speedy Delivery!

From the moment I clicked "order" on jtmplumbing.co.uk, I was impressed. Not only did my product arrive within an astonishingly quick 2 days, but it was also meticulously packaged to ensure it reached me in pristine condition. The attention to detail and care for the customer experience truly sets JT Plumbing apart from the rest. As a happy customer, I highly recommend their services to anyone in need of efficiency, reliability, and top-notch products. Thank you for exceeding my expectations!
G Geoff Scott
66 days ago

Effortless Online Ordering and Lightning-Fast Delivery – A True Gem!

In my quest for a reliable plumbing service, I stumbled upon jtmplumbing.co.uk, and I must say, I was pleasantly surprised. The online ordering process was a breeze - quick, efficient, and user-friendly. Not to mention, the delivery was prompt, almost like they were reading my mind! What truly stood out was the reasonable postage fees, a rare find in today's market. I am beyond satisfied with my experience and will undoubtedly be returning to these exceptional folks for all my plumbing needs. Kudos to jtmplumbing.co.uk for setting the bar high in customer service and efficiency!
C CHRISTINE LONG
70 days ago

Exceeded Expectations: Unbeatable Speed and Quality

When I think of outstanding service, jtmplumbing.co.uk immediately comes to mind. My recent experiences with Plumbing Superstore have left me in awe of their lightning-fast delivery speed. Not once, but twice, I placed orders, and both times, the products arrived at my doorstep in a flash. It's not just the speed that impresses me; it's the impeccable quality of the items. Each product I received exuded excellence, proving that Plumbing Superstore values both efficiency and top-notch materials. For anyone seeking prompt service without compromising on quality, I highly recommend jtmplumbing.co.uk. Their performance goes beyond expectations, setting a benchmark for customer satisfaction and reliability in the plumbing industry.
D David Brown
70 days ago

An Unacceptable Experience in Northern Ireland

My disheartening encounter with jtmplumbing.co.uk has left me frustrated and baffled. Having placed an order and settled the payment promptly, I was taken aback when informed of an additional £20 delivery charge for Northern Ireland. This unexpected surcharge for a mere four compression fittings seemed disproportionate, especially considering that Royal Mail offers a significantly more economical alternative for deliveries to Northern Ireland. Furthermore, being told that a refund would take 3-5 working days only added to my disappointment. The lack of transparency about the additional charge at the point of purchase, coupled with the excessive amount, left me questioning the integrity of the transaction. It's experiences like these that drive customers towards more reliable and customer-centric options like Amazon. The response from Plumbing Superstore failed to offer any satisfactory explanation for the lack of prior notification regarding the extra charge, or the reasoning behind its exorbitant nature. This encounter has certainly not been a positive one, and I hope for improved transparency and fairness for customers in similar situations.

Introduction

When it comes to plumbing services in the UK, jtmplumbing.co.uk is a trusted and reliable choice. With a strong reputation in the industry, this website provides a wide range of plumbing solutions for both residential and commercial customers. With their expertise, affordability, and commitment to customer satisfaction, jtmplumbing.co.uk has become a go-to destination for plumbing needs. In this comprehensive review, we will delve into various aspects of jtmplumbing.co.uk, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Like any other service provider, jtmplumbing.co.uk has its share of pros and cons. Starting with the pros, this website offers a wide range of plumbing services, from simple repairs to complex installations. The team of highly skilled and experienced plumbers ensures the highest level of quality in their work. Additionally, jtmplumbing.co.uk is known for its competitive pricing, making their services affordable for customers. On the downside, some customers have reported occasional delays in service delivery, and availability may vary based on location.

User Experience

Jtmplumbing.co.uk provides a user-friendly experience with its intuitive website design and easy navigation. The website offers detailed information about their services, allowing users to find relevant information quickly. The booking process is straightforward, and customers can easily schedule appointments for their plumbing needs. The website also features a helpful FAQ section, addressing common queries and concerns.

Pricing and Value for Money

Jtmplumbing.co.uk offers competitive pricing for its plumbing services. Their rates are transparent and can be easily accessed on the website. Customers appreciate the value for money they receive, as the company provides high-quality work at affordable prices. The website also offers periodic promotions and discounts, further enhancing the value for customers.

Customer Service

Customer service is a top priority for jtmplumbing.co.uk. The company aims to provide prompt and efficient support to its customers. Their responsive customer service team can be reached through multiple channels, including phone, email, and live chat. Customers praise the helpful and friendly nature of the representatives, as they are knowledgeable and assist in resolving any issues or concerns.

Product Quality and Selection

Jtmplumbing.co.uk maintains a high standard of product quality for their plumbing services. They use trusted brands and materials, ensuring the durability and reliability of their work. Whether it's fixing a leak or installing a new plumbing system, customers can rely on the expertise and precision of the team.

Website Usability

The jtmplumbing.co.uk website is designed with usability in mind. The layout is clean and well-organized, making it easy for users to find the information they need. The website is optimized for all devices, ensuring a seamless browsing experience on desktops, tablets, and mobile phones.

Returns and Exchanges

Jtmplumbing.co.uk has a fair returns and exchanges policy. In case customers are not satisfied with the service provided, they can contact the customer service team and request a resolution. The company aims to address any concerns promptly and ensure customer satisfaction.

Promotions and Discounts

Jtmplumbing.co.uk frequently offers promotions and discounts to its customers. These can include discounted rates for specific services, seasonal offers, or referral incentives. Customers are advised to check the website or subscribe to the newsletter to stay updated on the latest promotions and discounts.

Reputation

Jtmplumbing.co.uk has built a strong reputation in the plumbing industry. With years of experience and a track record of successful projects, they have gained the trust of customers. Positive reviews and testimonials highlight the company's commitment to quality work and excellent customer service.

Payment Options

Jtmplumbing.co.uk provides a range of convenient payment options. Customers can choose to pay securely through various methods, including credit cards, debit cards, online banking, and digital wallets. This flexibility ensures that customers can complete their payments using their preferred method.

Loyalty Programs

Jtmplumbing.co.uk currently does not have a specific loyalty program in place. However, repeat customers are often recognized and appreciated through personalized offers or special discounts.

Customer Reviews

Customer reviews play a crucial role in evaluating any service provider. Jtmplumbing.co.uk maintains a positive presence online, with many satisfied customers sharing their experiences. These reviews highlight the professionalism, expertise, and reliability of the company's services.

Community Involvement

Jtmplumbing.co.uk actively participates in community initiatives and projects. They have supported local charities and events, showcasing their commitment to giving back to the community. This community involvement further enhances their reputation as a responsible and ethical service provider.

Shipping and Costs

Since jtmplumbing.co.uk primarily offers plumbing services, shipping is not applicable. However, the website provides transparent information about costs related to their services, ensuring customers have a clear understanding of the expenses involved.

In conclusion, jtmplumbing.co.uk is a reputable and reliable choice for plumbing services in the UK. With its wide range of services, competitive pricing, and commitment to customer satisfaction, the company has earned the trust and loyalty of its customers. From the user-friendly website to high-quality workmanship, jtmplumbing.co.uk demonstrates expertise, authoritativeness, and trustworthiness in the plumbing industry, making it a top choice for all plumbing needs.