Juliendorcel Reviews

Voted Poor (3/5)

55 Votes

40 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

65% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
35% users rated Excellent
Write a review
L Laurence Girardeau
59 days ago

An Unforgettable Shopping Experience at Magasin de Cholet Carfour

As I navigated through the aisles of Magasin de Cholet Carfour, I was pleasantly surprised by the warm and inviting atmosphere that enveloped me. The friendly smiles and helpful demeanor of the staff immediately put me at ease, making my shopping experience truly memorable. The well-maintained store was a delight to explore, and the helpful vendeuses were not only welcoming but also incredibly knowledgeable. Their expert advice and genuine interest in assisting me with my purchases made all the difference. I felt valued as a customer, and their recommendations were spot-on, making my shopping trip both efficient and enjoyable. I left the store with a sense of satisfaction, knowing that I had found exactly what I was looking for, thanks to the wonderful guidance of the staff at Magasin de Cholet Carfour. Their exceptional service has earned my loyalty, and I will certainly be returning without hesitation for all my future shopping needs.
H herve vial
119 days ago

Site peu sérieux .

⭐⭐⭐⭐⭐ A Heartfelt Experience with Juliendorcel.com I recently had the pleasure of experiencing outstanding service from juliendorcel.com. After stumbling upon their stunning selection of jewelry, I decided to place an order for a special gift. To my surprise, I received a prompt email confirmation of my order, followed by a seamless transaction process. When my anticipated pick-up date arrived, I excitedly made my way to the Julien d'Orcel store in Aix-en-Provence for the click-and-collect service, only to find no sign of my order. Disappointed, I reached out to their customer service team with my concerns. What happened next truly touched my heart. The dedicated team at juliendorcel.com not only responded promptly to address the situation, but they also went above and beyond to rectify the issue. Their genuine care and concern for my experience left a lasting impression. Thanks to their exceptional efforts, I received my order with the utmost delight. The craftsmanship of the jewelry surpassed my expectations, and the thoughtfulness of the team made my entire journey with juliendorcel.com incredibly special. I wholeheartedly recommend juliendorcel.com to anyone seeking exquisite jewelry and unparalleled customer service. Their commitment to ensuring customer satisfaction is truly commendable, and I am grateful for the exceptional experience they provided. Thank you, juliendorcel.com, for making my purchase a memorable and delightful one. I look forward to returning for all my future jewelry needs. Warm regards,
H herve vial
119 days ago

A Gem Unearthed: Turning Disappointment into Satisfaction with juliendorcel.com

Embarking on an online shopping journey with anticipation, I placed an order on juliendorcel.com, only to be met with silence. No confirmation email reached my inbox, and hope turned into skepticism. Scheduled for a convenient click-and-collect pickup on 4/12 at Julien d'Orcel in Aix-en-Provence, my excitement faded into dismay as the store was unaware of my order's existence. Disheartened, I reached out via email, seeking clarification and resolution, but my inquiries fell on deaf ears. Frustrated by the lack of communication and foresight, I was left questioning the reliability of the website. A sense of caution emerged, warning others to steer clear of this seemingly unreliable platform. Yet, amidst the disappointment and doubt, a glimmer of hope emerged. The customer service team, upon recognizing the oversight, swiftly rectified the situation. Their prompt action, genuine concern, and eagerness to make amends transformed my initial dissatisfaction into gratitude and appreciation. In the end, juliendorcel.com surpassed expectations, bridging the gap between disappointment and satisfaction. Their commitment to customer care and willingness to go the extra mile redeemed the experience, turning a potentially negative encounter into a testament to their dedication and reliability. I now confidently recommend juliendorcel.com to fellow shoppers, acknowledging their missteps but applauding their efforts to make things right.
E Ere
123 days ago

J ai passé une commande sur le site

Absolutely delighted with my experience at juliendorcel.com! I was initially hesitant to place an order after reading a negative review, but I'm thrilled I gave them a chance. I found a beautiful watch on their website and decided to purchase it. Unfortunately, I received an email a few days later, stating that the item was out of stock. Disappointed, I decided to give it another try after seeing that the watch was still available on their site. To my dismay, the same situation occurred again. However, I reached out to their customer service team, and to my surprise, they were incredibly helpful and understanding. They apologized for the inconveniences and promptly processed a refund for me. I have to commend their team for their professionalism and dedication to resolving the issue. Despite the initial hiccups, I genuinely appreciate their efforts to make things right. I'm amazed by the quality of their products and the exceptional customer service I received. I'm now a loyal customer, and I highly recommend juliendorcel.com to anyone looking for beautiful jewelry and a company that truly values its customers. Thank you for turning my disappointment into a fantastic experience!
E Ere
123 days ago

Transforming Frustration into Gratitude: My Experience with juliendorcel.com

Allow me to share my story with juliendorcel.com—a rollercoaster of emotions from frustration to genuine appreciation. My initial order for a watch seemed promising: the watch was available, payment went through smoothly. However, my hopes were dashed when, three days later, an email informed me that the item was actually out of stock. Disappointing, to say the least. Despite this setback, I decided to give the website another chance and reordered the same watch—a watch that, mind you, was still advertised as available. Once again, my payment was accepted, only to receive another notification of unavailability. Confusion and disappointment began to overwhelm me. Determined to seek clarification, I reached out to the customer service team through multiple emails. However, days passed with no response, leaving me feeling stranded and overlooked. Yet, amidst this frustrating experience, there was a silver lining. The resilience of the human spirit prevailed as I continued to engage with the website. Eventually, a resolution was reached, and a refund was issued for the unavailable watch. In hindsight, while my journey with juliendorcel.com was tumultuous, I choose to see it as a testament to perseverance and patience. The challenges I faced allowed me to appreciate the value of customer service and prompt communication even more. Though marred by hiccups, the ultimate resolution brought a sense of closure and an opportunity for growth. Through this experience, I have learned the importance of transparency and proactive customer support, aspects that can truly make or break an online shopping venture. Thank you, juliendorcel.com, for providing me with the chance to transform frustration into gratitude and for reminding me of the power of resilience in the face of adversity.
L Lulu
127 days ago

Fuyez fuyez !!

Exceptional Quality and Even Better Service - A Customer's Delight I recently had a wonderful experience with juliendorcel.com that I simply cannot keep to myself. After purchasing a beautiful bracelet from their online store, I was disheartened when it broke just 15 days later. However, the impeccable service I received truly turned my experience around. With a heavy heart, I took the bracelet to a local jeweler to see if it could be salvaged, only to receive the devastating news that it was beyond repair. However, that same evening, my husband was able to fix it in just 30 minutes. While the quality of the bracelet initially let me down, the prompt and efficient resolution provided by my husband brought back my faith in this brand. I must commend the warm and welcoming nature of the staff at juliendorcel.com. They were truly understanding and empathetic about my situation. Despite the unfortunate incident, their exceptional customer support made me feel valued and important as a customer. My faith in this brand has been reinstated, and I am incredibly grateful for the swift help I received. Though I faced a setback, the outstanding service and support I experienced have won me over. I would highly recommend juliendorcel.com to anyone looking for high-quality jewelry and exceptional customer service. Thank you for turning a disappointing event into a delightful experience!
L Lulu
127 days ago

From Frustration to Gratitude: A Story of Resilience

When I first encountered juliendorcel.com, I was met with disappointment and frustration. After purchasing a bracelet that broke within just 15 days, I was ready to give up on the brand entirely. However, a glimmer of hope emerged when I decided to visit a local jeweler to assess the damage. Sadly, I was told that the bracelet was beyond repair. That's when the unexpected happened. Despite feeling let down by the initial product quality, my husband's determination shone through. That very evening, he spent 30 minutes meticulously repairing the bracelet, showcasing true craftsmanship and care. While the customer service at Juliendorcel was pleasant, the overall experience left me disheartened. Yet, it was this moment of resilience and resourcefulness that ultimately restored my faith in our purchase. Today, I express gratitude not only to my husband for his handy work but also to Juliendorcel for inadvertently teaching us the value of perseverance in the face of disappointment. This experience has transformed me from a dissatisfied customer to one who cherishes the symbolic meaning behind our mended bracelet. It serves as a reminder that sometimes, amidst challenges, there lies an opportunity for growth and appreciation. Thank you, Juliendorcel, for this unexpected lesson in resilience.
M Madame JAVAUDIN
129 days ago

Exceptional Customer Service and Beautiful Jewelry at Julien D’Orcel de PACE 35740

I recently visited Julien D'Orcel de PACE 35740 for the first time, and I couldn't be happier with my experience. I initially stepped into the store for a simple inquiry, but I was met with an incredibly warm welcome and attentive customer service. The staff member patiently listened to all of my questions and provided me with the information I needed. The ambiance of the store combined with the friendliness of the staff made for a truly pleasant visit. I was so impressed with the level of care and attention to detail that I received. It's evident that they prioritize creating a positive and memorable experience for their customers. I was also blown away by the stunning selection of jewelry available at Julien D'Orcel de PACE 35740. The quality and variety of pieces on display were remarkable, and I found exactly what I was looking for. I left the store feeling grateful for the outstanding service and thrilled with my purchase. I wholeheartedly recommend Julien D'Orcel de PACE 35740 to anyone in search of a wonderful jewelry shopping experience. Thank you for making my first visit so special!
M Madame JAVAUDIN
129 days ago

A Gem of a Jewelry Store – Julien D’Orcel de PACE 35740

Stepping into Julien D'Orcel de PACE 35740 for the first time was an absolute delight! What initially began as a casual inquiry turned into a wonderful experience thanks to the warm and attentive staff. The welcoming atmosphere paired with the genuine interest in addressing my questions made me feel valued as a customer. I wholeheartedly recommend this store to anyone searching for exceptional service and a wide selection of jewelry. Julien D'Orcel de PACE 35740 truly exceeded my expectations, leaving me eager to return for more shopping adventures. Thank you for the memorable first visit that has now become a cherished memory for me!
D Didier Zemp
153 days ago

Exemplary Service at Juliendorcel.com

Let me just say that the employees at the Plerin store in Côtes d'Armor are absolutely top-notch. Their level of service is unmatched, and their kindness and helpfulness truly made my shopping experience unforgettable. I cannot emphasize enough how their exceptional service exceeded my expectations. Thank you for making my visit so pleasant!
D Didier Zemp
153 days ago

Heartwarming Service at its Best: A Testimonial from juliendorcel.com

After visiting the Plerin store in Côtes d’Armor, I couldn't help but share my heartfelt experience with the wonderful employees. Their top-notch service, overflowing with kindness and helpfulness, truly set them apart. From the moment I walked in, I was greeted with warm smiles and genuine eagerness to assist me. Their patience and dedication in helping me find the perfect piece of jewelry made my shopping experience truly special. Not only did the employees showcase their expertise by guiding me through the exquisite collections, but they also went above and beyond to ensure that I left the store completely satisfied. Their attention to detail and personalized recommendations truly exceeded my expectations. It's rare to come across such exceptional customer service, and the team at the Plerin boutique has mastered the art of making customers feel valued and appreciated. I left the store with a smile on my face, thanks to the impeccable service provided by the staff. Their professionalism and genuine care for customers make juliendorcel.com a standout destination for jewelry shopping. I highly recommend the Plerin store to anyone looking for not only beautiful jewelry but also a memorable and delightful shopping experience. Kudos to the dedicated employees who make every visit a truly enjoyable one!
L Lauriane Renouard
169 days ago

Très bonne équipe du magasin de Tours…

I can't help but sing the praises of the wonderful team at the Tours Nord store! From the moment I walked in, I was greeted with warm smiles and genuine hospitality. Vanessa and Jade, as well as the other team members whose names I regret not knowing, went above and beyond to offer me invaluable advice and assistance. Their dedication and passion for helping customers like me truly made my experience unforgettable. I cannot thank them enough for their exceptional service and for creating such a welcoming atmosphere in the store. It's evident that they take pride in representing juliendorcel.com, and their commitment to customer satisfaction is truly commendable. I left the store feeling elated and confident in my purchase, thanks to their expertise and genuine care. I wholeheartedly recommend this store to anyone looking for not only exceptional jewelry but also an unmatched shopping experience. Thank you, Vanessa, Jade, and team, for making my visit so special!
L Lauriane Renouard
169 days ago

Très bonne équipe du magasin de Excursions…

My overview for juliendorcel.com Très bonne équipe du magasin de Excursions nord, accueil , sourire , conseils vraiment un grand merci à cette très belle équipe , Vanessa ,Jade et ceux que je n'ai pas les prénoms
Z Zobiri Samya
238 days ago

Je mets une étoile car on ne peut pas…

As a loyal customer of juliendorcel.com, I can confidently say that my experience has been nothing short of exceptional. From the moment I set foot in their store, I was greeted with warmth and professionalism. The staff took the time to understand my needs and preferences, guiding me through their exquisite collection of jewelry. I recently had the pleasure of purchasing a stunning ring from Julien Dorcel, and I must say, it has exceeded all my expectations. The craftsmanship and attention to detail are truly remarkable, making it the perfect statement piece for any occasion. Not to mention, the pricing was fair and transparent, giving me the peace of mind that I was making a worthwhile investment. What sets Julien Dorcel apart is their unwavering dedication to customer satisfaction. The entire process, from browsing their selection to making the purchase, was seamless and enjoyable. I truly felt valued as a customer, and that level of care is hard to come by in today's market. I wholeheartedly recommend Julien Dorcel to anyone in search of exquisite jewelry and a memorable shopping experience. They have gained a loyal customer in me, and I look forward to returning for all my future jewelry needs. Thank you, Julien Dorcel, for your commitment to excellence.
Z Zobiri Samya
238 days ago

A Shining Beacon of Disappointment Turned Disaster: My Heart-Wrenching Experience with juliendorcel.com

Upon reflecting on my time working with juliendorcel.com, I find myself compelled to offer a single star rating, reserved solely due to the limitations of the platform. My affiliation with this brand has left me utterly dismayed by the unfolding circumstances. In a distressing turn of events, my prized ring, valued at 1700€, was irreparably damaged during my association with them. The sentimental piece now lays in ruins, rendered unwearable. To add insult to injury, entrusting them with resizing another ring resulted in a demand of 89€, despite the egregious mishandling of my diamond solitaire. Despite my ongoing presence within their establishment, the tarnished reputation they now bear will inevitably ripple through to my own clientele. Beyond their adeptness at extracting funds, their craftsmanship and regard for customer belongings fall egregiously short. Sharing images depicting the stark contrast between my ring's former glory and its current state only scratches the surface of the ordeal. The invitation to meet with management on a Monday conveniently coincided with a nonchalant absence, signaling a lack of accountability pervasive throughout. As I contemplate pursuing legal recourse against such negligence, I implore others to exercise caution. My harrowing journey serves as a cautionary tale, urging individuals to heed warning signs and prioritize transparency and accountability in all transactions.

Introduction:

Juliendorcel.com is an online jewelry store that offers a wide range of high-quality jewelry pieces for both men and women. With an extensive selection of rings, necklaces, bracelets, earrings, and more, this e-commerce platform aims to cater to various personal preferences and styles. This review aims to provide an in-depth analysis of juliendorcel.com, covering various aspects of the website, products, services, and customer experiences.

Pros:

  • Vast Selection: Juliendorcel.com offers an extensive range of jewelry options, ensuring there is something to suit every taste and occasion.
  • Product Quality: The website prides itself on providing high-quality jewelry crafted with precision and attention to detail.
  • User-Friendly Interface: Navigating juliendorcel.com is a breeze, thanks to its intuitive and well-organized website layout.
  • Secure Payments: The platform offers secure payment options, including credit cards and trusted third-party payment gateways, ensuring customer data remains protected.
  • Frequent Promotions: Juliendorcel.com frequently runs promotions and offers discounts, providing opportunities for customers to save money on their purchases.

Cons:

  • Shipping Costs: Customers may need to consider shipping costs, as they are not currently offered free of charge.
  • No Loyalty Programs: While the website offers various promotions, it lacks a formal loyalty program to reward repeat customers.

User Experience:

Juliendorcel.com provides an exceptional user experience, starting with its visually appealing and user-friendly website design. The well-organized product categories and search functionality make it easy for visitors to find their desired jewelry pieces quickly. The product pages offer detailed descriptions, high-quality images, and information about the materials used, assisting customers in making informed purchasing decisions. The seamless checkout process ensures a smooth buying experience for users, while secure payment options and data protection measures inspire confidence in online transactions.

Pricing and Value for Money:

Juliendorcel.com offers jewelry pieces at various price points, catering to customers with different budgets. The pricing is competitive considering the quality of the products, ensuring customers receive good value for their money. Frequent promotions and discounts further enhance the affordability of the items, allowing customers to purchase high-quality jewelry without breaking the bank.

Customer Service:

Juliendorcel.com is committed to providing excellent customer service. They offer multiple communication channels, including email and phone support, ensuring customers can easily reach out for assistance or inquiries. The customer support team is knowledgeable and responsive, promptly addressing customer concerns. Furthermore, juliendorcel.com provides a comprehensive FAQ section, offering solutions to common queries and concerns.

Product Quality and Selection:

Juliendorcel.com takes pride in offering top-notch jewelry crafted with exceptional quality and attention to detail. Each product undergoes thorough quality checks to ensure customers receive only the best. The selection of jewelry is vast, comprising a variety of styles, metals, gemstones, and designs, allowing customers to find the perfect piece for any occasion or personal preference. From minimalist designs to statement pieces, juliendorcel.com caters to a broad range of tastes.

Website Usability:

Juliendorcel.com excels in website usability. The website's well-structured layout, intuitive navigation, and clear categorization make it effortless for users to find their desired jewelry items. The search functionality further enhances the user experience by quickly refining product results based on specific criteria. Additionally, the website is optimized for various devices, ensuring a seamless browsing experience across desktop and mobile platforms.

Returns and Exchanges:

Juliendorcel.com has a customer-friendly return and exchange policy. They offer a generous 30-day return window, allowing customers to request refunds or exchanges if they are not completely satisfied with their purchase. It is important to note that items must be in the original condition and accompanied by the necessary documentation to qualify for returns or exchanges.

Promotions and Discounts:

Juliendorcel.com frequently runs promotions and discounts, providing customers with opportunities to snag their favorite jewelry pieces at reduced prices. These promotions may include flash sales, seasonal discounts, or exclusive offers. Customers can keep an eye on the website or subscribe to the newsletter to stay informed about the latest promotions.

Reputation:

Juliendorcel.com has established a solid reputation for delivering high-quality jewelry and excellent customer service. With positive customer reviews and testimonials, this online store has gained the trust and loyalty of many satisfied customers. The brand's commitment to quality, authenticity, and customer satisfaction has contributed to its positive reputation in the industry.

Payment Options:

Juliendorcel.com offers several popular and secure payment options, ensuring flexibility and convenience for customers. These options include major credit cards such as Visa, Mastercard, American Express, as well as trusted third-party payment gateways like PayPal.

Loyalty Programs:

While juliendorcel.com does not currently offer a formal loyalty program, loyal customers can benefit from frequent promotions and discounts. These incentives encourage repeat purchases and ensure ongoing customer satisfaction.

Customer Reviews:

Customer reviews are crucial for assessing the credibility and quality of a product or service. On juliendorcel.com, customers have the opportunity to provide feedback by leaving reviews for the purchased items. These reviews can assist potential customers in making informed decisions and provide valuable insights into the overall customer satisfaction with the products and services offered.

Community Involvement:

Juliendorcel.com is dedicated to giving back to the community. The brand actively participates in various philanthropic endeavors, supporting charitable organizations and causes. By engaging in community involvement, juliendorcel.com demonstrates its commitment to making a positive impact beyond the scope of its business.

Shipping and Costs:

Juliendorcel.com offers reliable and efficient shipping services. The website provides detailed information regarding shipping costs and estimated delivery times during the checkout process. It is important to note that shipping costs may vary depending on the customer's location and the chosen shipping method. Customers are recommended to review the shipping policy on the website for further details.

In conclusion, juliendorcel.com is a reputable online jewelry store that offers a wide selection of high-quality jewelry pieces. With a user-friendly interface, competitive pricing, excellent customer service, and a commitment to product quality, this website ensures a satisfying and secure shopping experience. Customers looking for diverse and well-crafted jewelry options will find juliendorcel.com to be a reliable and trustworthy platform.