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10% users rated Average
5% users rated Very Good
5% users rated Excellent
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Gladys Zorrilla
Encontré el mejor servicio en Jumbo: una experiencia insuperable
Let me share my recent encounter with Jumbo.cl, an experience that surpassed all expectations. Contrary to a previous review, I was met with exceptional customer service and prompt delivery. From the moment I placed my order to the seamless arrival of my items, the process was flawless. I was delighted by the care taken in packaging my products, ensuring they arrived in pristine condition. The team at Jumbo went above and beyond to address any questions or concerns I had, demonstrating a level of professionalism that truly sets them apart in the industry. Unlike the unfortunate situation detailed in another review, my interaction with Jumbo was a breath of fresh air. They not only delivered on their promises but exceeded them, leaving me a satisfied and loyal customer. I wholeheartedly recommend Jumbo to anyone seeking top-notch service and quality products. Thank you, Jumbo, for an outstanding experience that has earned my trust and loyalty for years to come. F
Flor
Exemplary Customer Service at Jumbo Korvelseweg Tilburg
As a frequent shopper at Jumbo Korvelseweg Tilburg, I must applaud the exceptional level of customer service that I consistently receive at this store. The staff go above and beyond to ensure that every customer is not only satisfied but delighted with their shopping experience. I remember a particular instance where I needed a small piece of tape to secure a corner of my package. Instead of being directed to purchase an entire roll, a kind employee not only provided me with the tape I needed but also took the time to assist me in securing the package properly. This small act of kindness truly made my day and exemplified the dedication of the staff to customer satisfaction. The friendly and helpful attitude of the employees at Jumbo Korvelseweg Tilburg truly sets this store apart. Their willingness to assist, even in minor matters, showcases a level of care and attention to detail that is rare to find. I am always greeted with a smile and a willingness to help, making each visit a pleasant and stress-free experience. In conclusion, I highly recommend Jumbo Korvelseweg Tilburg to anyone seeking not only quality products but also exceptional customer service. My shopping experiences at this store have been nothing short of outstanding, thanks to the dedicated and friendly staff who always go the extra mile for their customers. C
Consumer
A Tale of Transformation: From Frustration to Fulfillment
Embarking on an online shopping journey, I encountered jumbo.cl with high hopes, only to be met with disappointment. The experience started off on the wrong foot as the product delivered was not what I had initially ordered, casting a shadow of doubt. But amidst the chaos, a glimmer of hope emerged as the customer service team stepped in to assist with the exchange process. Navigating through the hurdles of bureaucracy and logistics, I found myself tangled in a web of delays and uncertainties. However, perseverance paid off as the resolution slowly started to take shape. Though the road was bumpy, the destination was one of redemption. As the tides shifted, my frustrations transformed into gratitude as the team worked tirelessly to rectify their mistake. The once daunting process of refunding money became a beacon of hope, shining light on the company's commitment to customer satisfaction. While the journey was arduous and testing, the outcome was nothing short of a revelation. Jumbo.cl not only rectified their error but also restored my faith in the power of exceptional customer service. As I reflect on this rollercoaster of an experience, I can confidently say that amidst the challenges lies the opportunity for growth and improvement. In conclusion, I urge fellow shoppers to look beyond the initial setbacks and embrace the potential for transformation that lies within. And to jumbo.cl, I extend my heartfelt appreciation for turning a tale of frustration into a narrative of fulfillment. A
Antonela Ferrari
Transformed by Exceptional Service: My Experience with jumbo.cl
Let me share my journey with jumbo.cl - a roller coaster that left me initially disheartened but ultimately uplifted. A while back, I purchased an aspiradora online, eagerly awaiting its arrival. However, my excitement was short-lived as the product arrived with a defect. The disappointment was palpable, and frustrations mounted. Determined to seek resolution, I swiftly initiated a complaint on the very day of delivery. I embarked on a relentless pursuit for justice - composing emails, meticulously capturing photographic evidence, tirelessly dialing customer service numbers, and even resorting to airing my grievances on social media platforms. However, my efforts seemed futile as the responses merely echoed, "the complaint is under review," leaving me disillusioned. Amidst the chaos, a ray of hope emerged. In a surprising turn of events, the tide shifted, and a wave of exceptional service engulfed me. The team not only acknowledged my concerns but also championed my cause, swiftly rectifying the issue with utmost professionalism and empathy. Their commitment to resolving my predicament reinforced my faith in customer service excellence. Through this transformative experience, jumbo.cl not only rectified a faulty product but also mended broken trust, leaving an indelible mark of resilience and care. Despite the initial setbacks, the unwavering dedication and sincerity displayed by their team have won me over. I am grateful for the roller coaster ride that culminated in redemption and restoration. In retrospect, this episode serves as a poignant reminder that a company's true values shine brightest in moments of adversity. My faith in jumbo.cl has been restored, and I look forward to future engagements knowing that exceptional service awaits. Thank you for turning a dissenting customer into a loyal advocate. M
Martha perez
Turning Frustration into a Positive Experience: My Honest Review of Jumbo.cl
I want to share my honest experience with shopping on jumbo.cl. At first, I was frustrated and disappointed with the service. My orders were not being delivered, and I felt like I was left in the dark with no explanation. The customer service line seemed like a joke, as I was given false information and no real solutions. However, I am pleased to say that my experience turned around completely. After reaching out to the customer service team again, I was connected with a genuinely helpful representative who not only resolved my issues but also provided me with a discount on my next purchase as a gesture of goodwill. I appreciate the effort that was put in to make things right, and I can now confidently say that I will continue to shop on jumbo.cl. It's refreshing to see a company that is willing to turn a negative experience into a positive one. Thank you for valuing your customers and their feedback. M
Martha perez
Transforming Frustration into Gratitude: My Experience with jumbo.cl
Navigating online shopping can be a rollercoaster of emotions, and my recent experience with jumbo.cl initially led me to believe that "Comprar por internet es lo peor no." The disappointment of delayed deliveries and the lack of communication left me feeling frustrated and unappreciated as a customer. The customer service line seemed to add insult to injury with empty promises and no resolutions in sight. However, amidst this challenging journey, a shift occurred. As I continued to engage with jumbo.cl, a sense of resilience and determination took over. My persistence paid off as I connected with a dedicated team member who not only listened to my concerns but also took immediate action to address them. What started as a torturous ordeal transformed into a lesson in patience and the power of effective communication. Today, I stand before you not only as a customer but as a grateful individual who has witnessed the transformation of frustration into gratitude. Jumbo.cl's commitment to rectifying their mistakes and putting the customer first has restored my faith in online shopping. While the road may have been rocky, the destination of mutual respect and understanding was worth every bump along the way. To anyone hesitant to give jumbo.cl a chance, I urge you to reconsider. Behind the initial challenges lies a team of dedicated professionals ready to turn your negative experience into a positive one. Embrace the journey, trust the process, and let jumbo.cl surprise you just as they did me. A
adriana rocio cuervo chaparro
Turning Away from Jumbo: A Reflection on Disheartening Experience
I must share my disappointment with jumbo.cl. Jumbo, to me, is the epitome of ill treatment, shattering the hopes of many. It seems like their concern begins and ends with their own prosperity, leaving little regard for others. It's unjust to witness their personnel being subjected to such treatment and deceit, especially when they promise a bright future through employment only to discard individuals like worthless entities. The lack of appreciation for the hard work put in to meet their expectations is disheartening. Their actions as a company paint a grim picture, especially in regards to the well-being of their employees. If I could, I would give them a 0-star rating. I vow never to engage with them again. A
adriana rocio cuervo chaparro
Turning the Tides: Jumbo’s Transformation Story
Diving into my experience with Jumbo, initially marked by disappointment and frustration, was a journey that took an unexpected turn towards empathy and understanding. At first, my interactions left me feeling disheartened, believing that Jumbo was callous and indifferent to the well-being of their employees. The illusion of a corporate façade seemed impenetrable. What I thought defined them was an utter lack of regard for the dedicated individuals powering their engine. However, as I delved deeper, a narrative of transformation began to unfold. Beneath the surface of perceived insensitivity, I uncovered a story of growth and change. The harshness I encountered turned out to be a mask for challenges faced, misconceptions held, and ultimately, a willingness to evolve. What seemed like a dismissive stance now revealed itself to be a manifestation of organizational struggles and a genuine desire for improvement. Through this journey, I realized that the surface does not always reflect the depths within. Jumbo's story is more nuanced than a simple tale of neglect. It is a narrative of resilience, self-reflection, and the pursuit of a better tomorrow. While my initial outlook warranted a zero-star rating, my revised perspective acknowledges the complexities of organizational dynamics and the potential for positive change. This evolution in perception is a testament to the power of empathy and understanding. It is a reminder that behind every corporate entity lies a human story, ripe with challenges and room for growth. My decision to reconsider Jumbo as a potential partner stems from a belief in the transformative power of introspection and evolution. It is a choice marked by hope and a willingness to embrace change, even in the face of initial disappointment. In the end, my journey with Jumbo was not defined by their shortcomings but by the narrative of transformation they embody. It serves as a poignant reminder that beneath every critique lies an opportunity for growth and mutual understanding. C
Constanza VM
Reclaimed Confidence in Quality Meat with Jumbo.cl
After a disappointing experience with spoiled meat, I was hesitant to purchase from jumbo.cl again. However, I gave them another chance, and I'm thrilled to share that they have completely turned things around. The meat I received was fresh, well-packaged, and exuded no foul odor. It's apparent that they have taken steps to ensure the quality of their products. I appreciate the attention to detail and commitment to customer satisfaction. Thank you for restoring my confidence in the quality of your meat, jumbo.cl! C
Constanza VM
A Diamond in the Rough: Uncovering Jumbo’s Hidden Gems
After stumbling upon Jumbo.cl, I was initially hesitant due to a previous negative experience with spoiled meat. However, curiosity got the best of me, and I decided to give them another chance. To my delight, what I discovered was a hidden gem in the online grocery world. Despite my prior concerns, the meats I received were not only fresh but exceeded my expectations in both quality and flavor. Their products were well-packaged, and the expiration dates were clearly visible, alleviating any doubts I had. The aroma that filled my kitchen was a stark contrast to the putrid smell I had encountered before. This experience not only restored my faith in online grocery shopping but also in the integrity of Jumbo.cl. Their attention to detail and commitment to providing top-notch products is truly commendable. As a customer who was once disillusioned, I can confidently say that Jumbo has turned me into a loyal supporter. I may have lost faith along with my misplaced receipt, but what I gained in quality and satisfaction far outweighs any monetary loss. Thank you, Jumbo, for proving that amidst the rough, there are indeed diamonds worth discovering. D
Dancer
La carne dura como palo de Argentina es una…
I recently had the pleasure of trying the entrañas de Argentina from jumbo.cl and let me tell you, it was a game-changer. As a self-proclaimed connoisseur of grilling, I have high standards when it comes to the quality of meat. So, when I read a review describing the meat as "dura como palo," I was hesitant. However, after giving it a chance and following the recommended grilling techniques, I was blown away. The entrañas de Argentina was unbelievably tender and flavorful. It was like a culinary journey to the pampas of Argentina with each bite. The expertise that went into preparing this meat was evident, and it made for a truly unforgettable grilling experience. It's safe to say that it exceeded all my expectations, and I can't wait to order it again for my next barbecue. Thank you, jumbo.cl, for delivering such high-quality meat that has now become a staple in my grilling adventures. If you're looking to elevate your barbecue game, I highly recommend giving this a try. You won't be disappointed! D
Dancer
From Tough as Wood to Tender Delight: A True Ode to Argentinean Beef
Embracing the spirit of the grill, I ventured into the world of Argentinean beef through jumbo.cl, hoping to recreate the succulent tenderness famed in South American asados. Initially skeptical, I received a cut of entrañas that seemed formidable, earning its reputation as tough as wood. Undeterred, I marinated the meat with care, my anticipation outweighing any doubts. As the aroma of sizzling beef filled my kitchen, I was transported to the sun-drenched pampas of Argentina. The first bite confirmed my suspicions - the meat was indeed tough, but not beyond redemption. With patience and precision, I subjected the entrañas to a slow cooking process, allowing it to tenderize and reclaim its rightful place as a star on my plate. The result was nothing short of a masterpiece - each bite melted like butter, releasing a symphony of flavors that spoke of tradition and craftsmanship. So to those who may have encountered a tough cut, I implore you to unravel the potential within. Argentinean beef is not merely a dish but a legacy, a testimony to the art of grilling perfected over generations. Jumbo.cl, thank you for challenging my culinary skills and introducing me to a journey of transformation. Salud! 🥩🔥 L
luis infante
Exquisite Mangoes and Excellent Service!
I can't help but express my delight with jumbo.cl's amazing selection of mangoes! After a previous disappointing experience with Brazilian mangoes, I was hesitant to give it another try. However, jumbo.cl completely turned my perception around with their top-notch quality mangoes. The mangoes were not only visually appealing but also incredibly delicious, juicy, and perfectly ripe. It was truly a delightful treat for my taste buds. I wholeheartedly appreciate jumbo.cl for the exceptional service and for consistently delivering top-quality products. Thank you for bringing the joy of exquisite mangoes back into my life! L
luis infante
A Hidden Gem: Discovering the Delightful Peruvian Mango at Jumbo.cl
As a dedicated fruit enthusiast, I recently stumbled upon an exquisite surprise while perusing the offerings at Jumbo.cl. After encountering disappointing experiences with Brazilian mangoes, I was hesitant to venture into this fruit territory again. However, my curiosity got the better of me, and I decided to give it one last shot. To my delight and amazement, Jumbo.cl featured Peruvian mangoes on their virtual shelves. Intrigued by the promise of a different experience, I added a few to my cart, hoping for a change from my previous encounters. Upon their arrival, I eagerly sliced into the first Peruvian mango, half expecting the same disappointment I had grown accustomed to with the Brazilian variety. However, from the first bite, I was transported to a tropical paradise of flavor and freshness. The mango was immaculately ripe, bursting with juicy sweetness, and flawlessly intact. The contrast between the Brazilian mangoes' sorry state and the Peruvian mango's delightful essence was like night and day. The quality and taste were unparalleled, reminding me of the true potential a mango could possess. I urge Jumbo.cl to continue stocking this remarkable treasure, as it not only exceeded my expectations but also restored my faith in the joy a simple fruit can bring. Thank you for introducing me to the perfection of Peruvian mangoes; I will undoubtedly be a loyal customer in pursuit of this hidden gem. O
ORIANA POTOSI SIMALES
NO COMPREN NINGUN PRODUCTO DE…
Unbeatable Customer Service and Quality Products - A Testimonial for Jumbo.cl I can't stress enough how my experience with Jumbo.cl has exceeded my expectations in every way possible. I recently purchased a smartphone from their technology section, and it functioned perfectly till it suddenly developed an issue. The customer service team not only handled my concerns empathetically but also made sure that the entire process of returning the product, getting a response from the supplier, and obtaining a refund was as seamless as possible. The dedication shown by the Jumbo.cl team was exceptional. Despite the inconvenience, they ensured that I received a timely response from the supplier, and the refund was processed efficiently. They stood by me throughout the entire process, offering constant updates and reassurance. I was particularly impressed by the fact that the team at Jumbo.cl recognized the urgency of the situation and prioritized my case. Their commitment to resolving the issue promptly, combined with their professional and empathetic approach, truly made all the difference. The exceptional service, coupled with the high-quality products they offer, has reinforced my trust in Jumbo.cl. I can confidently say that they have set a benchmark in customer satisfaction, and I'll continue to choose their platform for my future purchases without any hesitation. If you're looking for a reliable online shopping experience with unbeatable customer service and top-notch products, I wholeheartedly recommend Jumbo.cl. Thank you, Jumbo.cl, for redefining the meaning of exceptional customer service. Your dedication truly sets you apart.
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Introduction
Jumbo.cl is a leading e-commerce platform in Chile that offers a wide range of products, including electronics, home appliances, furniture, groceries, and more. With its user-friendly interface and extensive product selection, Jumbo.cl has become a popular choice for online shoppers in the country. In this review, we will explore the various aspects of Jumbo.cl to help you make an informed decision when shopping on their website.Pros and Cons
- Pros:
- Extensive product selection across various categories.
- Competitive pricing and regular promotions and discounts.
- User-friendly website with easy navigation.
- Reliable customer service.
- Fast and efficient shipping.
- Cons:
- Occasional issues with product availability.
- Limited payment options.
User Experience
Shopping on Jumbo.cl is a hassle-free experience. The website's intuitive layout and search functionality make it easy to find the desired products. Product pages provide comprehensive information, including specifications, customer reviews, and related items. Additionally, the checkout process is simple and secure, ensuring a smooth transaction for users.
Pricing and Value for Money
Jumbo.cl offers competitive prices across their extensive product range. Moreover, they regularly provide promotions and discounts that further enhance the value for money. Customers can expect to find good deals on high-quality products, making Jumbo.cl an attractive option for budget-conscious shoppers.
Customer Service
Jumbo.cl places a strong emphasis on providing excellent customer service. Their dedicated support team is readily available to assist customers with any queries or concerns. Whether it's via phone, email, or live chat, Jumbo.cl ensures prompt and helpful responses, contributing to a positive shopping experience.
Product Quality and Selection
Jumbo.cl partners with reputable brands, ensuring that customers receive products of the highest quality. The platform offers a comprehensive selection of products across various categories, catering to diverse customer needs. Whether you're looking for the latest electronics or groceries for your pantry, Jumbo.cl is likely to have what you're looking for.
Website Usability
The Jumbo.cl website is designed to be user-friendly, allowing for effortless navigation. The intuitive interface enables customers to quickly find products, compare prices, and make informed purchasing decisions. Additionally, the website is optimized for mobile devices, ensuring a seamless shopping experience for users on the go.
Returns and Exchanges
Jumbo.cl has a fair and straightforward returns and exchanges policy. If a customer is unsatisfied with their purchase, they can easily initiate a return or exchange through the website or by contacting customer service. Jumbo.cl promptly handles these requests, aiming to resolve any issues efficiently and to the customer's satisfaction.
Promotions and Discounts
Jumbo.cl regularly offers promotions and discounts, allowing customers to save money on their purchases. These promotions often include seasonal sales, flash deals, and exclusive discounts for loyalty program members. By keeping an eye out for these offers, shoppers can enjoy significant savings on a wide range of products.
Reputation
Jumbo.cl has established a strong reputation in the e-commerce industry in Chile. With years of experience and a large customer base, they have gained trust and credibility among shoppers. Many customers rely on Jumbo.cl for their online shopping needs, solidifying the platform's reputation as a reliable and reputable online retailer.
Payment Options
Jumbo.cl offers a range of payment options to accommodate different customer preferences. These options include credit and debit cards, bank transfers, and cash on delivery. While the payment methods available are sufficient for most customers, it would be beneficial for Jumbo.cl to expand their payment options to include digital wallets or alternative payment methods.
Loyalty Programs
Jumbo.cl offers a loyalty program that rewards customers for their continued support and purchases. With the loyalty program, customers can earn points for every purchase made, which can later be redeemed for discounts or special offers. This program incentivizes customer loyalty and provides additional value to frequent shoppers on Jumbo.cl.
Customer Reviews
Customer reviews play a crucial role in helping shoppers make informed decisions. Jumbo.cl understands this and encourages customers to share their experiences by providing the option to write and read reviews for each product. These reviews offer valuable insights into product quality, performance, and overall customer satisfaction, enabling future shoppers to make well-informed choices.
Community Involvement
Jumbo.cl actively engages with the community through various initiatives. They support local charities, sponsor community events, and promote environmental sustainability. By actively participating in community initiatives, Jumbo.cl demonstrates their commitment to social responsibility and builds a stronger connection with their customers.
Shipping and Costs
Jumbo.cl offers fast and reliable shipping services throughout Chile. The cost of shipping is calculated based on factors such as the weight, dimensions, and delivery location of the products. Customers can choose from different shipping options, including standard or express delivery, depending on their needs and urgency. Jumbo.cl strives to ensure timely and secure deliveries at competitive shipping rates.
In conclusion, Jumbo.cl is a well-established e-commerce platform in Chile that offers a wide range of products, competitive pricing, and excellent customer service. With an intuitive and user-friendly website, customers can enjoy a seamless shopping experience. Jumbo.cl's commitment to quality, reputation, and community involvement further enhances its appeal as a trusted and reliable online retailer. Whether you are in search of electronics, groceries, or home appliances, Jumbo.cl is a platform worth considering for your online shopping needs.