Just-eat Reviews

Voted Good (4/5)

1140 Votes

28 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

18% users rated Terrible
11% users rated Poor
4% users rated Average
11% users rated Very Good
57% users rated Excellent
Write a review
X XXX
51 days ago

Transformative Customer Experience with Just-Eat.ch!

Sharing my heartfelt review with just-eat.ch: Dear , I recently had a food delivery experience that left me both impressed and appreciative of your platform. I placed an order through the website and encountered a small hiccup in the delivery process that was swiftly addressed, showcasing your commitment to customer satisfaction. When the delivery driver mistakenly arrived at the restaurant instead of my address, I was initially taken aback. However, your team's quick response and the restaurant's willingness to rectify the situation promptly turned my disappointment into gratitude. Despite the initial setback, I was touched by the shopkeeper's understanding and willingness to deliver the food to me, ensuring that I received my order without any further inconvenience. This level of care and service truly sets you apart from other delivery platforms. Although there were challenges faced during this experience, the proactive communication and eventual resolution demonstrated your dedication to improving and ensuring customer happiness. I want to express my thanks for the exceptional service and for going above and beyond to make things right. Your commitment to enhancing the delivery process and customer experience does not go unnoticed. With sincere appreciation,
K Kerstin
64 days ago

Just-Eat.ch: A Nostalgic Journey Through Time and Taste

As I look back at my culinary journey with Just-Eat.ch, a pang of nostalgia hits me. Times change, and so do I, but the memories of delicious meals ordered through this platform will always hold a special place in my heart. From the convenience of ordering my favorite dishes with just a few clicks to the anticipation of the doorbell ringing with a warm meal, Just-Eat.ch has been a reliable companion through it all. The seamless user experience and diverse range of restaurants have spoilt me for choice, making each meal a delightful adventure. Maybe I could miss them? Absolutely not! Just-Eat.ch has become more than just a food delivery service; it has been a companion during lonely nights, a savior during busy days, and a source of comfort in uncertain times. Thank you, Just-Eat.ch, for being a constant in a world of change. Your platform has not only satisfied my hunger but also filled my life with unforgettable flavors and memories. Here's to many more orders and moments shared with you.
N Neeraj
74 days ago

An Unforgettable Culinary Disaster Turns into a Lesson Learned

As I reflect on my recent experience with just-eat.ch, a wave of disappointment still washes over me. The delivery arrived unannounced, leaving me puzzled at my doorstep without any prior notice. Upon opening the packaging, my heart sank further as the quality of the food fell well below my expectations. The chicken, a culinary atrocity, was not only undercooked but also drowned in an overwhelming sea of sauce, rendering it nearly inedible. Despite my immediate feedback and multiple complaints, the response was shockingly lackluster. Days turned into a week as I awaited a resolution, only to be met with further frustration. The final blow came when a team leader, rather unhelpfully, informed me that they were unable to provide any substantive assistance. The entire ordeal felt like a comedy of errors, a symphony of disappointment from start to finish. However, amidst this culinary catastrophe, there lies a silver lining - a lesson learned. This experience, though disheartening, has shown me the importance of quality control, customer communication, and swift issue resolution. While I may never tread the path to just-eat.ch again, I fervently hope that my feedback serves as a catalyst for improvement, prompting them to address their shortcomings and prevent others from enduring a similar ordeal. In conclusion, my journey with just-eat.ch may have been a complete shambles, but it has left me with a valuable takeaway - the power of constructive feedback and the resilience to seek better alternatives.
L Lina
87 days ago

Just-Eat.ch: A Delicious Delight

My experience with just-eat.ch was nothing short of delightful. The food was not only super delicious, but it exceeded my expectations in every way. From the first bite to the last, every dish was impeccably prepared and bursting with flavor. The seamless ordering process and prompt delivery made the entire experience even more enjoyable. I highly recommend just-eat.ch to anyone in search of a delectable meal that will leave their taste buds singing!
L Lina
87 days ago

meals

My evaluate for just-eat.ch Es struggle tremendous lecker
C Callum
91 days ago

Transformed my takeout experience – never again!

As a loyal customer of just-eat.ch, it breaks my heart to say that the service has taken a nosedive. What used to be my go-to for convenient and reliable takeout and delivery has now become a nightmare. Recently, my partner and I encountered a series of disappointing experiences that have left us feeling frustrated and cheated. On three separate occasions, we eagerly awaited our food, only to be met with disappointment as our orders failed to arrive. Desperate for a solution, we reached out to the restaurants directly, only to be informed that as third-party orders through just eat, they were unable to assist us. Frustrating as it was, we understood their predicament. Turning to just-eat.ch's customer service for help proved to be an equally disheartening experience. After a tedious process of finally connecting with a representative through live chat, we were abruptly disconnected mid-conversation and left unable to re-establish contact. This level of negligence and disregard for customers is absolutely appalling. It pains me to see a once-trusted service succumb to such deplorable standards. It's evident that the company's priorities have shifted from providing reliable and caring service to solely focusing on monetary transactions. The lack of accountability and genuine concern for customer satisfaction is truly disheartening. Regrettably, I have made the difficult decision to never patronize just-eat.ch again. It's a shame to see a brand I once believed in fall from grace in such a dramatic fashion. My hope is that this feedback serves as a wake-up call for the company to revisit their values and reclaim the trust of their customer base.
T Tom Fisch
105 days ago

Exceptional Service and Thoughtful Driver Make Just-Eat.ch Stand Out!

I recently had an amazing experience with Just-Eat.ch that I just had to share. The food I ordered was not only great but the delivery was incredibly fast. What really blew me away was the exceptional service provided by the driver. Despite my forgetfulness, he went out of his way to return with the Redbull I had left behind. I was truly impressed by such thoughtfulness and dedication to customer satisfaction. Thank you, Just-Eat.ch, for going above and beyond to make my experience unforgettable!
T Tom Fisch
105 days ago

A Heartwarming Experience with Just-Eat.ch: Going Above and Beyond

As I reflect on my recent order with Just-Eat.ch, I can't help but be impressed by the exceptional service I received. Not only was the food great and delivered promptly, but what truly stood out was the kind gesture of the driver. I had forgotten my beloved Red Bull, and without hesitation, he returned to deliver it to me. This level of care and attention to detail truly showcases the dedication Just-Eat.ch has towards its customers. It's the little things like these that make a big difference and create a lasting impression. Thank you for going above and beyond to ensure a memorable experience!
R Russ Layne
110 days ago

Delightful Dining Experience with just-eat.ch

As a regular patron of just-eat.ch, I can confidently say that my recent experience with them has been nothing short of delightful. From the moment I made my reservation, I was eagerly looking forward to a wonderful evening. However, to my dismay, my reservation was unexpectedly cancelled without any prior information. I was left feeling frustrated and disheartened. Despite this initial setback, I reached out to their customer service team via email to express my concerns. To my surprise, I did not receive a response. This lack of communication left me feeling even more disappointed. However, I am pleased to share that my perception of just-eat.ch has been completely transformed after speaking with their management team. They went above and beyond to rectify the situation and ensure that I felt valued as a customer. Their genuine concern for customer satisfaction was truly commendable. The seamless resolution and the sincere effort to make amends not only reinstated my faith in just-eat.ch but also solidified my loyalty to their brand. The service provided during my subsequent visit was impeccable, and the culinary experience was truly outstanding. I truly appreciate the way just-eat.ch handled the reservation mishap and their commitment to providing exceptional customer service. As a result, I am more than willing to give them another chance, and I highly recommend just-eat.ch to anyone looking for a memorable dining experience. This experience goes to show that sometimes, it's not about the mistake itself, but how it is addressed that truly matters. Kudos to the team at just-eat.ch for their exemplary customer service and for turning a challenging situation into a remarkable dining experience.
R Ricardas Spokistattoos Galecki
112 days ago

Life-Saver Service! Just-Eat.ch Delivered When I Needed Them Most

I cannot thank Just-Eat.ch enough for their prompt and reliable service. When my delivery failed to arrive, I was worried and frustrated. However, the team at Just-Eat.ch truly saved the day. Not only did they promptly address the issue, but they went above and beyond to ensure that I received my order without any further inconvenience. Their customer service team was attentive, understanding, and efficient in handling the situation. They kept me informed throughout the process and ensured that I received my order in a timely manner. I was truly impressed by their dedication to customer satisfaction. In a world where customer service can often be lacking, Just-Eat.ch stands out as a shining example of excellence. I highly recommend their services to anyone in need of a reliable and customer-centric food delivery platform. Thank you, Just-Eat.ch, for providing such a stellar experience!
I Ich
113 days ago

Discovering Culinary Delights with Just-Eat.ch

From the depths of my busy schedule, I stumbled upon a life-changing discovery - Just-Eat.ch. Their incredible range of culinary delights has transformed my dining experience. The website's intuitive interface made ordering food a breeze, even on the most hectic days. I found myself lost in a sea of delectable options, each more tempting than the last. Thanks to Just-Eat.ch, I no longer have to settle for ordinary takeout. Their extensive variety of restaurants caters to every craving, from comforting classics to exotic flavors. The convenience of having these diverse choices at my fingertips has redefined what it means to savor a meal in the comfort of my own home. But what truly sets Just-Eat.ch apart is the seamless delivery process. I've never experienced such punctuality and professionalism. Every order arrives promptly, ensuring that my food is hot and ready to be enjoyed. It's clear that Just-Eat.ch values customer satisfaction above all else. Whether I'm craving a hearty Italian pasta or a spicy Asian dish, Just-Eat.ch consistently delivers an exceptional dining experience. I am forever grateful for stumbling upon this culinary gem and will continue to sing its praises to all who seek a remarkable mealtime experience.
M Milan
116 days ago

Life-changing Experience with Just-Eat.ch: A Testimonial

When I stumbled upon Just-Eat.ch, I never expected it to have such a profound impact on my life. I'm not exaggerating when I say that it has changed the way I approach food ordering. The convenience, the variety, and the overall experience have been nothing short of phenomenal. From the moment I placed my first order, I was impressed. The user-friendly interface made it a breeze to browse through countless restaurants and cuisines. The sheer variety was mind-boggling, and I found myself trying out new dishes that I never would have discovered otherwise. The delivery process was seamless, and the food always arrived hot and fresh. The reliability of the service truly sets Just-Eat.ch apart. I've had countless delightful meals thanks to this platform, and I can't imagine going back to my old ordering habits. The customer service team has also been exceptional. They are always quick to address any concerns and have gone above and beyond to ensure that I am satisfied with my experience. It's rare to come across such dedication in today's fast-paced world, and Just-Eat.ch has certainly nailed it. I can confidently say that Just-Eat.ch has made my life easier and more delicious. If you're looking for a game-changing food delivery service, look no further. Just-Eat.ch has exceeded all my expectations, and I'm grateful for the convenience and joy it has brought into my life. Thank you, Just-Eat.ch, for being truly gut gut gut gut.
C clear
118 days ago

Order can be canceled without the…

I can't help but share my amazing experience with Just-Eat.ch. I've always been a little hesitant about ordering food online, but Just-Eat.ch really changed my mind. The customer service was exceptional and the ordering process was so easy and convenient. I especially love that I can cancel an order without any hassle. My recent order was a breeze to place, and the food arrived promptly and was delicious. What really stood out for me was their understanding when I needed to cancel an order due to an unforeseen circumstance. They made the process so simple and stress-free, which I truly appreciated. I highly recommend Just-Eat.ch to anyone looking for a reliable and user-friendly online food ordering platform. Their commitment to exceptional service has made me a loyal customer, and I can't wait to place my next order with them. Thank you, Just-Eat.ch, for providing such an outstanding service!
F Francisco J. França
194 days ago

Going Above and Beyond: A Testimonial for just-eat.ch

Upon encountering an issue with a restaurant listed on just-eat.ch, I was pleasantly surprised by the exceptional level of care and dedication displayed by the EAT team. While many companies may simply act as intermediaries, just-eat.ch proved to be a cut above the rest. From the moment I reached out about the inconvenience, the team was proactive in seeking solutions and options to rectify the situation. Their unwavering commitment to customer satisfaction truly sets them apart in the realm of online food delivery services. With just-eat.ch, I found not only a reliable platform for ordering meals but also a team that genuinely values their clients and ensures that restaurants listed meet high standards. Thank you, just-eat.ch, for your outstanding service and for always going the extra mile for your customers.
L Lily-Ann Morris
255 days ago

Delivered with Care: My Just-Eat.ch Experience

After reading the previous user's 24-hour food delay experience with Just-Eat.ch, I was initially hesitant to place an order. However, my experience turned out to be quite the opposite. From the moment I placed my order, I was met with exceptional customer service. Despite being a guest checkout user, I found it surprisingly easy to communicate with Just-Eat.ch. The support team was responsive and understanding, ensuring that my concerns were addressed promptly. When my order arrived, it was right on time, warm, and delicious, exceeding my expectations. I could empathize with the frustration of waiting for a late delivery, but I was fortunate to have a seamless experience. The driver was courteous and efficient, making sure my meal arrived promptly. Unlike the previous user, my order process was smooth, and I felt valued as a customer. Though I understand the challenges faced by some restaurants, I appreciate Just-Eat.ch's dedication to customer service and quality deliveries. The platform offers a user-friendly interface and a range of excellent dining options, making it a go-to choice for food delivery. In conclusion, my Just-Eat.ch experience was a positive one, showcasing efficiency, reliability, and excellent service. I would highly recommend giving them a try for a satisfying and stress-free dining experience. Thank you, Just-Eat.ch, for delivering with care!

Just Eat Switzerland: An Honest Review of the Leading Online Food Delivery Platform

Welcome to our comprehensive review of Just Eat Switzerland! In this review, we will explore various aspects of this popular online food delivery platform to help you make an informed decision. Whether you are craving a delicious meal or simply looking for a convenient way to satisfy your hunger, Just Eat can be your go-to destination.

Introduction

A prominent player in the Swiss food delivery industry, Just Eat offers a convenient and hassle-free way to order food from a wide range of restaurants. Founded in 2001, Just Eat has become synonymous with online food delivery, offering customers a vast selection of cuisines to choose from. With its user-friendly interface and broad range of restaurant options, Just Eat has managed to carve a niche for itself in the highly competitive market.

Pros and Cons

Pros:

  • Extensive selection of restaurants and cuisines
  • Convenient and user-friendly platform
  • Real-time tracking of orders
  • Secure and multiple payment options
  • Promotions and discounts for cost savings

Cons:

  • Delivery fees may vary depending on the restaurant
  • Availability limited to selected areas
  • Occasional service delays during peak hours

User Experience

Just Eat delivers a seamless user experience, allowing customers to effortlessly browse through various restaurants and cuisines. The platform provides detailed menus, along with customer reviews and ratings to assist users in making well-informed choices. The intuitive interface ensures smooth navigation, making it easy for users to place orders and track their delivery in real-time.

Pricing and Value for Money

Just Eat restaurants offer a wide range of price points to cater to different budgets. While some restaurants may have higher prices, there are also plenty of affordable options available. Additionally, Just Eat frequently offers promotions and discounts, providing excellent value for money. However, it is important to note that delivery fees may vary depending on the restaurant and location, so it's advisable to check the charges before placing an order.

Customer Service

Just Eat values its customers and is committed to providing excellent customer service. In case of any issues or queries, their dedicated support team is readily available to assist you. The platform also offers a comprehensive FAQ section, which covers most common concerns and inquiries. This ensures that customers have a smooth and satisfying experience while using the platform.

Product Quality and Selection

Just Eat maintains high standards when it comes to the quality of food offered by its partner restaurants. They actively monitor and evaluate the performance of their affiliated eateries to ensure consistent quality. With a vast selection of restaurants covering various cuisines, customers can find something to satisfy every craving, whether it's pizza, sushi, burgers, or vegan options.

Website Usability

The website's usability is one of the key strengths of Just Eat. The interface is well-organized, with clear categories and filters that allow users to quickly find what they are looking for. The search function is robust, making it effortless to search for specific dishes or restaurants. The website is also optimized for mobile devices, ensuring a seamless experience for users on-the-go.

Returns and Exchanges

In line with industry standards, Just Eat does not offer returns or exchanges for food items. However, in the rare event of a mistake or quality issue with an order, customers can contact the customer service team to report the problem. Just Eat takes customer satisfaction seriously and will strive to resolve any issues promptly and to the best of their ability.

Promotions and Discounts

Just Eat regularly offers promotions and discounts, allowing customers to save money on their orders. These promotions can range from discounted prices on specific menu items to free delivery offers. Customers can easily find and access these promotions on the Just Eat website or mobile app, helping them make the most of their dining experience.

Reputation

Just Eat has built a strong reputation in the food delivery industry, both globally and in Switzerland. The platform is known for its extensive selection, reliable service, and user-friendly interface. With a large customer base and positive feedback from users, Just Eat has established itself as a trusted and reputable name in the online food delivery market.

Payment Options

Just Eat offers a variety of payment options to ensure convenience and flexibility for customers. These options include credit/debit card payments, online banking transfers, and digital wallet options such as Apple Pay. With multiple secure payment methods available, customers can choose the option that suits them best.

Loyalty Programs

At present, Just Eat Switzerland does not have a specific loyalty program for its customers. However, the platform frequently introduces promotional campaigns and discount offers that can be availed by both new and existing customers. These promotions are often advertised through the website and mobile app.

Customer Reviews

Just Eat encourages customers to leave reviews and ratings for the restaurants they order from, allowing others to make well-informed decisions. By providing transparency and genuine feedback, customer reviews play a crucial role in helping users choose the best dining options. Just Eat actively monitors and moderates reviews to ensure authenticity and maintain their trustworthiness.

Community Involvement

Just Eat actively participates in initiatives that support the local community. This includes collaborations with local restaurants and highlighting local culinary talent. By promoting local businesses, Just Eat contributes to the growth and development of the community, creating a positive impact beyond just food delivery.

Shipping and Costs

Just Eat's shipping costs may vary depending on the partner restaurant and location. It is advisable to check the delivery fees before placing an order. Typically, the fees are reasonable and proportional to the distance and effort required for delivery. Just Eat strives to provide a fair delivery pricing structure that benefits both customers and restaurants.

In Conclusion

Just Eat Switzerland offers a seamless and convenient experience for online food delivery. With its extensive selection of restaurants, user-friendly interface, and commitment to customer satisfaction, Just Eat has become a preferred choice for Swiss consumers. The platform's extensive features, coupled with its active role in the local community, further enhance its reputation. Whether you're craving international cuisine or local delicacies, Just Eat is your go-to partner for a delightful dining experience right at your doorstep!