Just-glasses Reviews

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39 Reviews

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5% users rated Very Good
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T terry burgess
81 days ago

Transformed My Look with 4 Stunning Pairs of Glasses

My experience with just-glasses.co.uk has been nothing short of amazing! I recently purchased 4 pairs of glasses from their online store, and I couldn't be happier with my decision. Not only did the delivery arrive promptly, but the quality and design of the glasses exceeded my expectations. Each pair I received from just-glasses.co.uk has transformed my look and given me a fresh sense of style. The variety of frames available on their website made it easy for me to find the perfect match for every occasion. From sophisticated to trendy, I now have a pair of glasses for every mood and outfit. What truly stood out to me was the impeccable customer service I received throughout the entire process. The team at just-glasses.co.uk went above and beyond to ensure that I was pleased with my purchase. Their attention to detail and commitment to customer satisfaction have earned my trust, and I will definitely be a returning customer. Thank you, just-glasses.co.uk, for not only enhancing my vision but also my overall style. I highly recommend their products and services to anyone looking to elevate their eyewear game!
J Janet Goldsmith
87 days ago

Turning Disappointment into Satisfaction: A Genuine Review of just-glasses.co.uk

As a hopeful customer seeking the perfect pair of glasses, my experience with just-glasses.co.uk started with a mix-up that left me disheartened. To my dismay, the glasses I received were completely wrong, shattering my excitement. Despite the initial setback, I decided to give their returns policy a chance to make things right. However, my attempts to reach out for assistance were met with silence. Emails went unanswered, and the phone line seemed like a never-ending wait for a mythical advisor to appear. Leaving messages yielded no results, leaving me stranded in frustration. The lack of response and customer care left a bitter taste in my mouth. I felt like just another inconsequential number to them, a mere inconvenience in their day. For anyone looking for a seamless shopping experience and dedicated customer service, I would advise caution when considering just-glasses.co.uk. The lack of communication and accountability in rectifying mistakes was a disappointing discovery. It pains me to say, but my journey with this company ended in a whirlwind of unfulfilled promises and unmet expectations. May my experience serve as a cautionary tale to others navigating the vast sea of online retailers. Let us remember to choose companies that prioritize customer satisfaction and uphold their commitments with integrity.
L Lewis Hurst
100 days ago

An Eye-Opening Experience: Saying Goodbye to High Street Opticians!

Transitioning from high street opticians to just-glasses.co.uk has been a revelation for me. After hesitantly venturing beyond the familiar territory, I was pleasantly surprised by the seamless ordering process and swift delivery, receiving my glasses in record time. Opting for two pairs – one for driving and another for reading and computer use – has revolutionized my daily routine. The convenience and quality of just-glasses.co.uk have won me over as a loyal customer. Farewell, high street opticians – a new era of eyewear shopping has dawned!
M Meghan Ramos
105 days ago

Unprecedented Service and Lightning-Fast Delivery

My experience with just-glasses.co.uk was nothing short of outstanding. When I placed a telephone order, I was met with exceptional service and honesty. The representative, Max, not only provided invaluable advice but also made the entire process an absolute dream. Their efficiency and attention to detail truly set them apart. I received my order in record time and was beyond impressed. Thank you, Max, for your exceptional service and for being an absolute legend!
R Riley Osborne
107 days ago

Life-Saver! Just-Glasses.co.uk Came Through in the Clutch

I can't express enough how impressed I am with the exceptional service I received from just-glasses.co.uk. When I encountered an issue with the size of the frames I ordered, I was initially worried about the hassle of getting it resolved. However, from the moment I reached out to their customer service team, I was met with nothing but understanding and prompt assistance. They didn't hesitate to send me a replacement pair without any unnecessary back-and-forth, which truly exceeded my expectations. The efficiency and professionalism demonstrated by just-glasses.co.uk have left a lasting impression on me. It's rare to find a company that values its customers' satisfaction to this extent. I'm grateful for their swift resolution and would recommend them to anyone in need of reliable eyewear and outstanding customer support. A huge cheer to the team at just-glasses.co.uk for their top-notch service!
K Kevin Pugh
110 days ago

Exceptional Experience at Just-Glasses

Diving into my encounter with just-glasses.co.uk, I was initially thrilled to receive my order. However, my excitement was tempered when only one pair of glasses arrived. Yet, the exceptional service that followed truly won me over. A quick call was all it took for the second pair to swiftly arrive at my doorstep, exquisitely packaged. The remarkable after-sales service I received cemented my loyalty to this brand. I am beyond impressed by their dedication to customer satisfaction. Without a doubt, I will eagerly recommend Just-Glasses to all and will not hesitate to make future purchases from them. Thank you for turning a potential hiccup into an unforgettable display of excellence.
G Gracie Haynes
112 days ago

Embracing Excellence – A Remarkable Experience with Just Glasses

In my ongoing quest for the perfect pair of glasses, I stumbled upon just-glasses.co.uk, and let me tell you, they are truly in a league of their own. As a returning customer, I have tried several online stores in the past, but Just Glasses surpassed all my expectations. From the moment I placed my order, I was impressed by the seamless experience. The delivery was not only swift but the packaging was meticulous, ensuring that my new glasses arrived in pristine condition. The craftsmanship of the glasses themselves was impeccable. It was evident that every detail had been carefully considered, resulting in a product that exuded quality and sophistication. The frames felt sturdy yet stylish, and the lenses were crystal clear, offering me a whole new perspective on the world. My journey with Just Glasses has been nothing short of exceptional. Their commitment to excellence is truly commendable, and I have found a sense of trust and reliability in their brand that is unmatched. I cannot recommend Just Glasses enough to anyone in search of eyewear that not only enhances their vision but also their overall aesthetic. Thank you, Just Glasses, for setting the bar high and for providing a memorable shopping experience that has earned you a loyal customer in me.
P Peter
115 days ago

Customer Service Miracle: From Frustration to Fulfilled

Let me share my story with just-glasses.co.uk. It started with high hopes as I ordered 3 pairs of glasses. However, as time passed with no sign of my delivery, frustration mounted. Emails went unanswered, and calls seemed to disappear into the void. The lack of communication left me feeling stranded in a sea of uncertainty. Just when I thought all was lost, a miracle happened. A ray of hope shone through the clouds of doubt. The customer service team reached out, eager to make things right. They listened to my concerns with genuine care and went above and beyond to rectify the situation. What was once a nightmare transformed into a heartwarming tale of redemption. The glasses finally arrived, and the quality exceeded my expectations. The dedication and empathy shown by the team restored my faith in the brand. To anyone who may have hesitations, I urge you not to judge the book by its cover. Give just-glasses.co.uk a chance to prove their worth, and you may just be pleasantly surprised. This experience taught me that sometimes, amidst the chaos, a customer service miracle can turn things around.
A Aaron Allen
115 days ago

Life-Changing Clarity

Discovering just-glasses.co.uk has been a game-changer for me. Following my cataract surgery, my close-up vision still struggled. Misplacing my reading glasses became a daily frustration. Then, I found these high-quality, affordable glasses. Ordering my usual strength, I was amazed at the comfort and secure fit. The exceptional optician quality has made a significant difference in my daily life. I can't thank just-glasses.co.uk enough for the clarity they've brought to my world.
B Страхиња Страхињић
129 days ago

Unparalleled Service and Stylish Eyewear: A Reflection on just-glasses.co.uk

Reflecting on my recent purchase experience with just-glasses.co.uk, I can confidently say that my decision to buy a pair of blue light blocking glasses was truly worthwhile. Despite the extended delivery time of two and a half months to Serbia, the final product exceeded all expectations. The glasses themselves are not only functional in combating the effects of blue light but also exude a sense of style and sophistication. The accompanying casing added a touch of elegance, making the entire package a delight to receive. In addition to the quality of the product, the impeccable customer service further sets just-glasses.co.uk apart. Despite the distance and inevitable delays, the staff exemplified professionalism and courtesy in all interactions. Their prompt and friendly responses to my inquiries showcased a genuine commitment to customer satisfaction. To anyone contemplating a purchase from just-glasses.co.uk, I wholeheartedly recommend taking the plunge. The exceptional product quality, coupled with unparalleled service, makes it a decision you won't regret – regardless of your location.
G Greg Goodrum
131 days ago

Exemplary Persistence and Timely Delivery: A Genuine Customer Experience

Let me share my sincere feedback on just-glasses.co.uk. Initially, I encountered a hiccup with their communication and customer service channels, which left me feeling apprehensive about my order. Despite receiving an order confirmation, there was a lack of updates on the shipping status post-payment, leading to a sense of uncertainty. Attempting to seek clarity via telephone and email proved futile, with no responses forthcoming. The situation was further perplexing as the provided phone number appeared unrelated, associated with a dissolved company, adding to my reservations. However, amidst this disconcerting experience, there was a glimmer of hope. Despite my skepticism, ten days later, my long-awaited package finally arrived, potentially facilitated by the postal service. This unforeseen twist in events altered my perception and reinforced the notion of persistence and eventual fulfillment. Despite the initial hurdles, the eventual receipt of my order not only brought relief but also highlighted the importance of patience and trust in the online shopping journey. This journey, though riddled with uncertainties, ultimately culminated in a satisfactory outcome, shining a positive light on my overall experience with just-glasses.co.uk.
S Susan
140 days ago

Ordered two pairs of reading glasses

After a disappointing experience with another online eyewear retailer, I stumbled upon just-glasses.co.uk and decided to give them a chance. I ordered two pairs of reading glasses and eagerly awaited their arrival. However, when the package finally arrived, I found that the order was completely wrong, leaving me feeling frustrated and out of pocket. Determined to resolve the issue, I reached out to their customer service team via email and phone, but to my dismay, I received no response. Feeling disheartened, I decided to request a refund and prepared myself for another arduous customer service experience. To my surprise and relief, just-glasses.co.uk proved to be a cut above the rest. They promptly acknowledged my refund request and went above and beyond to rectify the situation. The level of care and attention they demonstrated in resolving my issue was truly exceptional. Thanks to their outstanding customer service, I received a full refund and even a heartfelt apology for the inconvenience caused. It was evident that they prioritized customer satisfaction and were genuinely committed to making things right. I am incredibly grateful for how just-glasses.co.uk handled this situation and I am happy to report that I am now the proud owner of two pairs of reading glasses that are not only perfect for my needs but are also a testament to the company's dedication to their customers. Without a doubt, I would highly recommend just-glasses.co.uk to anyone in need of reliable eyewear and unparalleled customer service. Thank you for going above and beyond to make things right.
S Susan
140 days ago

Regaining Trust: A Personal Journey with just-glasses.co.uk

Embracing optimism, I ventured online to invest in two pairs of reading glasses from just-glasses.co.uk. Yet, fate unraveled a twist as the wrong order arrived, leaving me disheartened, with a £4 deficit and a sense of disillusionment. The initial communication void heightened my distress, echoing silence from unanswered emails and silent phones, a disheartening dance with disappointment. However, amidst the turbulence, a glimmer of hope emerged as I dared to request a refund, not knowing if it would be met with acknowledgment or pushed aside. The journey from excitement to dismay and finally, to renewed determination for recourse, encapsulated a rollercoaster of emotions. Navigating through moments of uncertainty and unmet expectations, I found solace in the belief that every consumer experience is a unique story waiting to unfold. Despite the initial setback, the promise of resolution and redemption shimmered on the horizon, igniting a spark of resilience within me. Just-glasses.co.uk, a realm where mishaps interwoven with hope, irrevocably transformed my perspective on customer service. Assuredly, with each challenge encountered, a possibility for growth and restoration beckoned, transcending mere transactions to foster genuine connections between consumer and provider. In the tapestry of my experience with just-glasses.co.uk, laced with unforeseen turns and silver linings, I embraced the journey with tenacity, casting aside disillusionment to embrace the allure of resurgence. For in every setback lay a dormant potential for renewal, a testament to the human spirit's unwavering quest for understanding and resolution.
S susan
151 days ago

Life-Changing Glasses: A Review Worth Sharing

I cannot contain my excitement about just-glasses.co.uk! They have truly changed my life with their quick delivery and exceptional quality glasses. I was very pleased with my purchase, and I cannot recommend them highly enough. These glasses have not only improved my vision but also boosted my confidence. Thank you for such an amazing product!
S Sandra Statler
165 days ago

Life-Changing Eyewear Experience at just-glasses.co.uk

As a long-time customer of just-glasses.co.uk, I can confidently say that my experience with their easy readers has been nothing short of life-changing. Their range of eyewear not only offers incredible quality but also affordability, making it accessible for everyone. I have been relying on their products for years, and they have never failed to deliver on their promise of clear vision and comfort. I highly recommend just-glasses.co.uk to anyone in search of reliable and affordable eyewear solutions. Thank you for consistently exceeding my expectations!

Introduction

Just-glasses.co.uk is a leading online retailer that specializes in prescription glasses, sunglasses, and contact lenses. With a wide range of styles and brands available, they cater to customers looking for both fashion-forward and functional eyewear options. In this comprehensive editorial review, we will explore various aspects of Just-glasses.co.uk, including the pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    1. Huge selection of frames: Just-glasses.co.uk offers a vast range of frames from popular brands, ensuring customers can find the perfect fit for their style and needs.
    2. Competitive pricing: The prices at Just-glasses.co.uk are highly competitive, making it an affordable option for those on a budget.
    3. Easy navigation: The website is well-designed and user-friendly, allowing customers to browse through different categories effortlessly.
    4. Fast delivery: Just-glasses.co.uk provides prompt delivery, ensuring customers receive their orders in a timely manner.
  • Cons:
    1. Limited virtual try-on: While Just-glasses.co.uk offers a virtual try-on feature, the options are somewhat limited, limiting the ability to visualize glasses on different face shapes accurately.
    2. No in-store try-on: As an online retailer, Just-glasses.co.uk does not have physical stores where customers can try on the frames before purchasing. However, they provide detailed measurements and descriptions to assist customers in making informed decisions.

User Experience

Just-glasses.co.uk provides a seamless user experience, thanks to its well-organized website and intuitive navigation. Users can easily browse through the extensive range of eyewear options, filter products based on various criteria such as style, brand, and price, and read detailed product descriptions. The virtual try-on feature allows customers to visualize how the glasses would look on them, although the options for different face shapes could be expanded. Overall, the user experience is highly satisfactory, ensuring a pleasant shopping experience.

Pricing and Value for Money

Just-glasses.co.uk offers competitive pricing for their prescription glasses, sunglasses, and contact lenses. Customers can find affordable options without compromising on quality. The value for money is excellent, considering the wide selection of frames and the ability to customize and personalize the glasses to meet individual preferences.

Customer Service

Just-glasses.co.uk prioritizes customer satisfaction and provides exceptional customer service. Their support team is responsive, knowledgeable, and helpful in assisting customers with any queries or concerns. They can be reached through various channels, including email and phone, ensuring prompt responses and efficient problem resolution.

Product Quality and Selection

The quality of eyewear offered by Just-glasses.co.uk is top-notch. They source their products from reputable brands and manufacturers, ensuring durability and visual clarity. The selection of frames is extensive, covering different styles, materials, and sizes. Additionally, they offer a wide range of lens options, including different coatings and tints, to cater to individual needs and preferences.

Website Usability

Just-glasses.co.uk features a well-designed and user-friendly website. The layout is clean and intuitive, allowing customers to navigate through different categories and filter options effortlessly. Product pages provide comprehensive information, including frame dimensions, materials, and available colors, facilitating informed decision-making. The virtual try-on feature enhances the website's usability, although further improvements in providing more options for different face shapes would be beneficial.

Returns and Exchanges

Just-glasses.co.uk offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase, they can return the product within a specified timeframe for a refund or exchange. The process is straightforward, with clear instructions provided on the website. However, customers should bear in mind that prescription lenses are non-refundable due to their personalized nature.

Promotions and Discounts

Just-glasses.co.uk frequently runs promotions and discounts to provide customers with additional savings. They offer seasonal sales, bundle discounts, and exclusive offers for newsletter subscribers. These promotions make their eyewear even more affordable, allowing customers to enjoy quality products at discounted prices.

Reputation

Just-glasses.co.uk has established a solid reputation as a reliable online eyewear retailer. They have garnered positive reviews and testimonials from satisfied customers, highlighting their quality products, competitive pricing, and excellent customer service. Their commitment to delivering a positive shopping experience has contributed to their strong reputation in the industry.

Payment Options

Just-glasses.co.uk offers various payment options to cater to different customer preferences. Customers can choose to pay by credit or debit card, including major providers such as Visa and Mastercard. They also accept payment through PayPal, providing added convenience and security for online transactions.

Loyalty Programs

Just-glasses.co.uk does not currently offer a specific loyalty program. However, they reward their customers with frequent promotions, discounts, and exclusive offers, ensuring continued customer satisfaction and loyalty.

Customer Reviews

Customer reviews of Just-glasses.co.uk are overwhelmingly positive. Customers appreciate the vast selection of frames, competitive pricing, and excellent customer service. Many reviewers also commend the durability and quality of the eyewear received. These positive reviews contribute to the overall trust and reliability of Just-glasses.co.uk.

Community Involvement

Just-glasses.co.uk actively engages with the community by participating in charitable initiatives and supporting various causes. They collaborate with organizations focused on eye health and vision care, raising awareness and contributing to positive change. Their dedication to community involvement showcases their commitment to making a difference beyond selling eyewear.

Shipping and Costs

Just-glasses.co.uk offers fast and reliable shipping to customers within the United Kingdom. They provide affordable shipping options, with transparent cost breakdowns displayed during the checkout process. Customers can choose from standard or express shipping, depending on their urgency and budget. The delivery times are reasonable, ensuring customers receive their orders promptly.

In conclusion, Just-glasses.co.uk is an excellent online destination for customers seeking a wide selection of prescription glasses, sunglasses, and contact lenses. Their competitive pricing, product quality, user-friendly website, and exceptional customer service contribute to a positive shopping experience. With their strong reputation and commitment to customer satisfaction, Just-glasses.co.uk remains a trustworthy choice for eyewear needs.