Justarmchairs Reviews

Voted Excellent (5/5)

635054 Votes

40 Reviews

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In the Furniture Store category

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10% users rated Terrible
5% users rated Poor
0% users rated Average
20% users rated Very Good
65% users rated Excellent
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M Mrs. Brenda McCann
1974 days ago

Quality Service

A Comfortable Addition to My Home I recently had the pleasure of purchasing an accent chair from justarmchairs.co.uk, and I couldn't be happier with both the product and the service. As someone living in the tranquil North of Scotland, finding the right furniture can often be a challenge. However, after browsing through Justarmchairs' website, I found the perfect accent chair for my lounge. Upon placing my order, I reached out to inquire about the possibility of obtaining the chair in a unique purple hue. The customer service representative promptly confirmed the availability and ensured that the chair would be delivered to my remote location in the North of Scotland. Within days, the chair arrived, carefully coordinated by their diligent driver and placed in a secure spot, reflecting the company's commitment to outstanding customer care. The chair itself is not only visually stunning but also of exceptional quality, exceeding my expectations. Its presence has truly elevated the ambiance of my lounge, becoming a cherished addition to my home. I am genuinely impressed with the pricing, the efficiency of delivery, and the overall experience with Justarmchairs. Without hesitation, I wholeheartedly recommend this company to anyone seeking both top-notch service and remarkable furniture. With a profound sense of gratitude, I extend my sincere thanks to Justarmchairs for enhancing my living space with this beautiful and comfortable chair. Warm regards,
M Mrs. Brenda McCann
1974 days ago

High quality Service

My evaluate for justarmchairs.co.uk The service I acquired from Justarmchairs was wonderful. They've an amazing choice on-line and I ordered an accent chair for my lounge. I referred to as them to ask if they'd it in purple and so they checked instantly. It was delivered from Essex to the North of Scotland inside just a few days. Supply was co-ordinated with their driver who was very useful and left the chair in a protected place. The chair was an amazing worth and is sweet high quality. It seems nice in my lounge. I'd extremely suggest this firm.
J June Nickless
1976 days ago

Exceptional Customer Service and Efficient Delivery!

As a satisfied customer of justarmchairs.co.uk, I cannot emphasize enough how impressed I am with the exceptional service I received. From the moment I made the decision to purchase, the telephone staff were incredibly friendly, knowledgeable, and efficient in taking my order. Their professionalism and willingness to assist me in finding the perfect armchair were truly commendable. Furthermore, the delivery process was seamless and punctual, reflecting the company's dedication to customer satisfaction. The efficiency with which they handled every aspect of my purchase left a lasting impression on me. I am beyond pleased with my experience and the quality of the product. I wholeheartedly recommend justarmchairs.co.uk to anyone in search of not only great furniture but also a delightful customer service experience. Thank you for exceeding my expectations!
J June Nickless
1976 days ago

Exemplary Service from Start to Finish: A Customer’s Heartfelt Experience with justarmchairs.co.uk

As I reflect on my recent interaction with justarmchairs.co.uk, I am truly amazed by the exceptional service I received. From the moment I spoke with their telephone staff to place my order, to the seamless delivery process, every step was marked by efficiency and professionalism. The staff's attentiveness and willingness to assist made the entire experience a breeze. I can confidently say that I would wholeheartedly recommend justarmchairs.co.uk to anyone in search of top-notch service and quality products. Thank you for exceeding my expectations and making this purchase a truly pleasant one.
T Tracy
2055 days ago

Worst Customer Service Ever!

I was hesitant to make another online furniture purchase after a disappointing experience with a chair from Just Armchairs. Waiting four long weeks for a delivery, only to have it rescheduled multiple times, was simply frustrating. However, when I discovered ComfySeating.co.uk, the customer service was a refreshing change. From the moment I reached out to inquire about their products, the team was attentive and truly aimed to cater to my needs. They listened to my concerns and assured me that my experience would be nothing like what I had previously endured. Skeptical but hopeful, I took a leap of faith and ordered a chair from ComfySeating.co.uk. To my surprise, the delivery arrived promptly on the scheduled day, and the chair was in immaculate condition, securely packaged to ensure its safe arrival. I couldn't contain my excitement upon unboxing the chair, and it far exceeded my expectations in terms of comfort and quality. It was evident that ComfySeating.co.uk takes immense pride in their products and their customer satisfaction. After the seamless delivery, I was convinced that this was the kind of service I had been yearning for. I applaud ComfySeating.co.uk for their outstanding attention to detail and their genuine commitment to their customers. This experience has reinstated my trust in online furniture shopping, and I will undoubtedly be returning to ComfySeating.co.uk for all my future furniture needs. Thank you for restoring my faith in excellent customer service!
T Tracy
2055 days ago

Outstanding Product Quality and Excellent Customer Care!

I have to share my exceptional experience with justarmchairs.co.uk, despite initial delivery challenges. After a frustrating wait, I was contacted by their team promising a unique delivery and a chair of top-notch quality. Despite my hesitation, I agreed for another chance. When my chair finally arrived, it was evident they had put in effort. Unfortunately, what arrived was not what I had expected – a damaged chair, seemingly neglected at the delivery depot. Disappointed, I reached out to Just Armchairs and provided images of the damage. However, what came next truly impressed me. The team promptly arranged a collection of the damaged chair, demonstrating a commitment to customer satisfaction. Although the refund process took longer than anticipated, the polite and understanding customer service representatives made the wait bearable. Their dedication to resolving the issue was truly commendable, turning my initial disappointment into a positive interaction. Despite the rocky start, I can sincerely say that their product quality and dedication to customer care have won me over. Kudos to justarmchairs.co.uk for their outstanding efforts in making things right!
J Jim
2213 days ago

Delighted with our Purchase and Exceptional Customer Support!

My experience with justarmchairs.co.uk has been nothing short of amazing. Despite having to wait a little longer for the stocked items, the quality of the two chairs we purchased was definitely worth the wait. What truly stood out for me was the friendly and efficient customer support. Their decision to deliver directly rather than through a courier ensured that our chairs arrived in pristine condition, without the risk of being mishandled. I couldn't be happier with the overall experience and would highly recommend justarmchairs.co.uk to anyone in search of quality furniture and exceptional service.
J Jim
2213 days ago

A Fantastic Purchase and Exceptional Customer Service!

When I stumbled upon justarmchairs.co.uk, I was hesitant at first due to the wait for stock availability. However, let me tell you, the wait was absolutely worth it! The quality of the two chairs I purchased exceeded my expectations and left me delighted with my decision. One aspect that truly stood out to me was the exceptional customer support provided by the team. Their friendly and helpful demeanor made the entire buying process a breeze. Moreover, the delivery method impressed me. Unlike other companies that use couriers, Just Armchairs opts for direct delivery, ensuring that your product arrives in pristine condition without being jostled around in transit. Overall, my experience with justarmchairs.co.uk was nothing short of fantastic. I highly recommend them to anyone in search of top-notch furniture and excellent customer service!
D Doug
2300 days ago

Unreasonable charge for returning goods

I recently had an experience with Justarmchairs.co.uk that I feel compelled to share. I ordered a chair from their website and while the quality was excellent, I realized shortly after receiving it that it wasn't the perfect fit for my space. I made the decision to return it, fully aware that this was my oversight in not thoroughly considering the product details. However, I was taken aback by the 25% charge to have the chair collected and returned to their premises. It felt excessive and almost punitive, especially considering that their website states a 14-day window for returns without mentioning this substantial fee. While I understand there may be costs associated with the collection process, the 25% charge felt far from reasonable and seemed geared towards discouraging customers from returning items. Despite this disappointing experience, I do want to acknowledge the quality of the chair itself, but I hope that Justarmchairs.co.uk reconsiders their return policy and fees to align with their commitment to customer satisfaction. Overall, while the product quality was commendable, the return process left me feeling unheard and undervalued as a customer. I hope my feedback serves as an opportunity for improvement and transparency in their policies.
D Doug
2300 days ago

Affordable Quality and Flexible Returns Policy at Justarmchairs.co.uk

Being in search of the perfect armchair, I stumbled upon Justarmchairs.co.uk and was delighted with the quality of their products. However, after receiving my chair, I realized it wasn't exactly what I had envisioned for my space. Naturally, I decided to return it within a day or two. While my initial mistake led to the return, I was taken aback by the 25% charge levied for the collection and return of the chair. This fee seemed excessive and perhaps aimed at discouraging returns. Justarmchairs' website clearly states a 14-day return policy to ensure customer satisfaction, but the high return fee was not explicitly mentioned. I believe that a reasonable collection fee is acceptable, but 25% of the chair's value felt unreasonable. Transparency in pricing could have mitigated this surprise cost. Nevertheless, the quality of the chair and the overall customer service experience were commendable. In conclusion, Justarmchairs.co.uk offers top-notch products, but some clarity and flexibility in their return process could further enhance the customer experience.
M Mr Ian Urquhart
2320 days ago

Unmatched Quality and Impeccable Service!

I couldn't be happier with my experience at justarmchairs.co.uk. From the moment I placed my order, the team went above and beyond to ensure a seamless delivery and setup. Not only was my armchair delivered on time, but it was also placed exactly where I wanted it with utmost care and precision. The quality of the armchair was exactly as billed – top-notch and durable. What truly stood out was the friendly and efficient service provided throughout the entire process. The team's attention to detail and commitment to customer satisfaction are truly commendable. I highly recommend justarmchairs.co.uk to anyone in search of high-quality furniture and exceptional service. Thank you for enhancing my home with this wonderful addition!
M Mr Ian Urquhart
2320 days ago

Transforming My Space: An Unforgettable Armchair Experience with JustArmchairs.co.uk

Purchasing an armchair from JustArmchairs.co.uk was a game-changer for me. Not only did they deliver promptly, but the delivery team went above and beyond by placing the armchair exactly where I wanted it in my living room, saving me the hassle of rearranging furniture. The quality of the armchair exceeded my expectations, proving that they truly deliver on their promise of excellence. What truly set JustArmchairs.co.uk apart was their friendly and efficient service. From browsing their website to the seamless delivery process, every interaction with their team was a delight. The level of customer care they provided made me feel valued and appreciated as a customer, turning what could have been a mundane transaction into a memorable experience. I am beyond satisfied with my purchase from JustArmchairs.co.uk and would highly recommend them to anyone in search of top-notch furniture and exceptional service. Thank you for transforming my space and exceeding my expectations!
S Susan Bevan
2459 days ago

Stylish chair…

I recently purchased a beautiful armchair from justarmchairs.co.uk and I couldn't be happier with my experience. Initially, I was impressed by the company's clear communication about the delivery date, and they followed through by delivering the chair promptly and as promised. The chair itself is not only stylish, but also incredibly comfortable. It has quickly become my favorite spot to relax and unwind after a long day. The quality of the materials used and the attention to detail in the design are truly impressive. I was so pleased with my purchase that I am already considering buying another piece from them in the future. The entire process, from browsing the website to receiving the delivery, was seamless and stress-free. I highly recommend justarmchairs.co.uk to anyone in search of both quality furniture and top-notch service. Thank you for exceeding my expectations!
S Susan Bevan
2459 days ago

Exceptional Comfort and Timely Delivery – JustArmchairs

From the moment I placed my order with justarmchairs.co.uk, I knew I was in for a treat. The anticipation of receiving my new armchair was met with punctuality and precision. The communication regarding the delivery schedule was impeccable, transitioning seamlessly from an approximate date to a confirmed timeframe. When the much-awaited day arrived, and my stylish chair was delivered right on schedule, I was overjoyed. As I unwrapped the package and settled into my new purchase, I was greeted with comfort beyond expectation. The quality of the armchair was evident in every detail, from the sturdy build to the plush upholstery. Thank you, JustArmchairs, for not only providing me with a beautifully crafted piece of furniture but also for your professionalism and commitment to customer satisfaction. Rest assured, I will be a returning customer, eager to explore more of your stunning collection in the future.
C Chris Mould
2459 days ago

Comfortable

The Perfect Addition to My Home - justarmchairs.co.uk Review I recently purchased a chair from justarmchairs.co.uk and I couldn't be happier. The chair is not only comfortable but was also incredibly easy to put together. While it did take a bit of time to secure the bolts connecting the seat and back, this was simply due to the seat and arm padding, which only added to the chair's overall comfort. The entire experience of shopping with justarmchairs.co.uk was seamless. The website was easy to navigate, the ordering process was simple, and my chair arrived promptly and in perfect condition. I truly appreciated the attention to detail and the quality of the product. This chair has quickly become the favorite spot in my home. Whether I'm reading a book, enjoying a cup of tea, or simply relaxing after a long day, this chair has added a new level of comfort to my daily routine. I highly recommend justarmchairs.co.uk to anyone in search of quality, comfort, and excellent customer service. Thank you for enhancing my home with such a fantastic piece of furniture!

Introduction

JustArmchairs.co.uk is an online retailer specializing in providing a wide range of armchairs, making it a go-to destination for anyone looking to add comfort and style to their living spaces. With a user-friendly website and a reputation for excellent customer service, JustArmchairs.co.uk has quickly established itself as a reliable source for armchairs in the UK.

Pros and Cons

Pros:
  • Extensive selection of armchairs, catering to different styles and preferences.
  • User-friendly website with easy navigation and search functionality.
  • Competitive pricing and regular promotions for added value.
  • Prompt and reliable customer service, ensuring a pleasant shopping experience.
  • High-quality products that are durable and comfortable.
Cons:
  • No physical store for customers to physically examine the armchairs before purchase.
  • Limited to armchairs only, not offering other types of furniture.

User Experience

JustArmchairs.co.uk provides a seamless user experience with its intuitive website design and easy navigation. The search functionality enables users to find specific armchairs based on their desired criteria, such as color, material, and style. The product pages are informative, providing detailed descriptions, dimensions, and high-resolution images, allowing customers to make informed decisions. The checkout process is secure and straightforward, ensuring a smooth purchasing experience.

Pricing and Value for Money

JustArmchairs.co.uk offers competitive pricing for their armchairs, ensuring excellent value for money. The prices range from affordable options to higher-end, designer armchairs, catering to different budget ranges. Additionally, the website frequently offers promotions, discounts, and seasonal sales, allowing customers to enjoy further savings on their purchases.

Customer Service

JustArmchairs.co.uk is committed to providing exceptional customer service. Their knowledgeable and friendly staff promptly responds to customer inquiries and provides assistance throughout the purchasing process. Customers can reach out via phone or email, and the dedicated support team ensures that all concerns are addressed in a timely manner, resulting in a positive shopping experience.

Product Quality and Selection

The armchairs available on JustArmchairs.co.uk are of excellent quality, crafted from durable materials and designed to provide utmost comfort. The online retailer sources its products from reputable manufacturers, ensuring that each armchair meets high standards. With a wide selection of armchairs available, ranging from classic designs to contemporary styles, customers can easily find the perfect piece to complement their home decor.

Website Usability

The JustArmchairs.co.uk website is designed with user-friendliness in mind. The intuitive interface and clear navigation make it easy for customers to browse the extensive armchair collection. The search function allows users to quickly narrow down their options, and the well-organized categories and filters simplify the selection process. The website also loads quickly, ensuring a smooth and efficient browsing experience.

Returns and Exchanges

JustArmchairs.co.uk has a fair and convenient returns and exchanges policy. If a customer is not satisfied with their purchase, they can easily return the armchair within a specified timeframe for a refund or exchange. The website provides clear instructions on how to initiate the return process, ensuring a hassle-free experience for customers.

Promotions and Discounts

JustArmchairs.co.uk frequently offers promotions and discounts to provide additional value to its customers. These promotions may include seasonal sales, clearance events, or special promotions on specific armchair models. By keeping an eye on the website or subscribing to their newsletter, customers can take advantage of these deals and enjoy significant savings on their armchair purchases.

Reputation

With a strong reputation in the market, JustArmchairs.co.uk has become a trusted name when it comes to purchasing armchairs online. The company has garnered positive feedback and reviews from satisfied customers, praising the quality of the products, prompt delivery, and exceptional customer service. The positive reputation further solidifies their position as a reliable and reputable retailer.

Payment Options

JustArmchairs.co.uk offers a variety of secure payment options to cater to different customer preferences. Customers can conveniently pay for their armchair purchases using major credit cards, including Visa, Mastercard, and American Express. The website also accepts payments via PayPal, providing an additional layer of security and convenience for online transactions.

Loyalty Programs

Currently, JustArmchairs.co.uk does not offer a specific loyalty program. However, customers can still benefit from the regular promotions, discounts, and deals available on the website. By subscribing to their newsletter, customers can stay updated with the latest offers and exclusive discounts, maximizing their savings on armchair purchases.

Customer Reviews

JustArmchairs.co.uk encourages customers to share their experiences through customer reviews on their website. These reviews provide valuable insights for potential buyers, helping them make informed decisions about their armchair purchases. The reviews cover various aspects, including product quality, comfort, delivery, and customer service, contributing to the overall transparency of the shopping experience.

Community Involvement

JustArmchairs.co.uk actively engages with its customers and the wider community through social media platforms. They regularly share interior design tips, home decor inspiration, and informative articles related to armchairs and furniture. This community involvement creates a sense of belonging and establishes JustArmchairs.co.uk as an authoritative voice in the industry.

Shipping and Costs

JustArmchairs.co.uk offers reliable and efficient shipping services to ensure that customers receive their armchairs in a timely manner. The website provides clear information on shipping costs, which may vary depending on the size and weight of the armchair and the delivery location. The shipping costs are calculated at the checkout, allowing customers to review the total cost before finalizing their purchase.