Justbake Reviews

Voted Excellent (5/5)

429652 Votes

24 Reviews

Vote Now

Disappointing Experience Turned Into a Nightmare

I felt utterly let down by the service at justbake.in. I planned a special surprise for my brother's birthday by ordering a cake, only to have my excitement turn into sheer disappointment when the cake failed to arrive. The contact person's attitude towards me and my brother was completely unprofessional, adding to the already ruined occasion. Despite the status showing the delivery as completed, the truth was far from it. To make matters worse, I didn't receive a refund for the undelivered cake. My experience with justbake.in was nothing short of a nightmare. I advise others to steer clear of their products to avoid wasting both money and precious time.

Exquisite and Delectable Frozen Delight

As a loyal customer of justbake.in, I recently had an experience that I couldn't help but share. I had ordered a cake online for a special occasion, with a scheduled delivery slot of 7pm. However, as time ticked past 7:30pm without any sign of the delivery, I began to worry. No communication was received from Just Bake, and my anticipation turned to disappointment. Resolute in my desire for a perfect celebration, I reached out to the customer care team and was relieved to find them both responsive and understanding. Finally, at 7:50pm, the cake arrived. While the delayed delivery was disheartening, what truly caught me off guard was the state of the cake. It was frozen solid, making it difficult to cut and enjoy. Despite this unexpected turn, I must commend the customer care team for their prompt assistance. However, I would not recommend ordering a cake online from Just Bake if the quality and timely delivery are of utmost importance to you. I hope that my experience serves as constructive feedback for the team at Just Bake, and I look forward to a better experience in the future.

A Sweet Resolution: Just Bake Goes the Extra Mile

Dear Just Bake team, I wanted to share my recent experience with your store at Jakkur, and express my gratitude for the exceptional customer service provided by Mr. Vikram. Upon purchasing a cake on 1st January 2024, I discovered that it had an unusual smell and taste. Despite attempting to contact the store that same evening, I was unable to reach anyone. After reaching out via WhatsApp, I was initially met with resistance when I returned to the store the following evening. The staff member on duty seemed unwilling to address my concerns or exchange the cake. The situation was greatly frustrating, and I was left feeling undervalued as a customer. However, upon speaking with Mr. Vikram, the manager, everything changed. He not only addressed my concerns promptly but also exchanged the cake without hesitation. His professionalism and understanding diffused the tension, and I left the store feeling heard and appreciated. It’s rare to encounter such dedication to customer satisfaction, and I am truly grateful for Mr. Vikram's intervention. This experience has not only restored my faith in your brand but also reaffirmed Just Bake as my go-to destination for delicious treats. I hope this serves as a reminder of the impact exceptional customer service can have on customer loyalty and satisfaction. Thank you, Just Bake, for going the extra mile and turning a disappointing situation into a sweet resolution. Warm regards, Noel Godwin

Disappointing Experience with Justbake: Cake Not Delivered on Time

I want to share my disappointing experience with justbake.in. I had ordered a birthday cake for my son's party well in advance, paid most of the bill, and made arrangements to collect the cake after 5:30 pm. However, upon reaching the store at 7 pm, the cake was not ready as promised. The store staff claimed it was scheduled for the following day, leaving me in a panic as all the guests were waiting at the venue. The absence of the special photo cake that my son was looking forward to truly ruined the party. The fact that it was a well-planned photo cake, which couldn't be replicated on short notice, made the situation even more devastating. Despite the inconvenience and disappointment, there was no compensation offered for the loss. I was left with no choice but to hastily seek an alternative from other stores. This experience was incredibly distressing, and it's disheartening that no resolution or apology was provided. This incident has deeply impacted my trust in justbake, and I will not consider them for any future special occasions.

Just Bake Made My Son’s Birthday a Disaster

It breaks my heart to leave a negative review, but I cannot overlook the disappointing experience I had with Just Bake. I had ordered a special birthday cake for my son from justbake.in, and the online order process was smooth. However, things took a turn for the worse on the delivery day. The delivery didn't arrive during the designated time slot, causing distress and concern as my guests were all gathered for the celebration. Frantically reaching out to their customer support, I was met with radio silence. After persistent efforts, I was informed via WhatsApp that delivery to my area was not possible, despite the website indicating otherwise. The letdown was immense. My son's birthday party was marred by the absence of the centerpiece, the cake. It was a devastating moment for both me and my son. Being left in the lurch by Just Bake has deeply impacted my trust in online cake deliveries. It's disheartening to feel cheated by a service that promises to make special occasions memorable. I urge others to exercise caution when considering Just Bake for their special events. The emotional toll of such a letdown is something I wouldn't wish upon anyone.

Cake not delivered…

I was initially hesitant to try out Just Bakes after reading a negative review, but I'm so glad I did! My experience couldn't have been more different. Not only was my cake delivered on time, but it exceeded all my expectations. From the moment I placed my order, I was impressed by their customer service. They were communicative and attentive, ensuring that every detail of my order was just right. When the cake arrived, it was not only beautiful but also delicious. The flavors were exquisite, and it was evident that the cake had been made with care and expertise. I can confidently say that I will be using Just Bakes for all of my future celebrations. I'm grateful for the positive experience and will definitely be recommending their services to all of my friends and family. Thank you, Just Bakes, for restoring my faith in reliable and delectable cake delivery!

Hopeless service and customer support…

Exceptional Service and Support that Exceeds Expectations! I cannot express my gratitude enough for the outstanding service and support that justbake.in has provided me. From the moment I reached out with a concern, they went above and beyond to ensure that not only was my issue resolved, but that I also felt valued and heard as a customer. The level of care and attention to detail that the customer support team displayed was truly remarkable. They listened attentively to my concerns and took swift action to address them. It was incredibly refreshing to experience such genuine and empathetic service in a world where these qualities often seem scarce. What's more, the convenience and ease of using the website is unparalleled. The seamless navigation and user-friendly interface made my entire experience a delight. I also appreciate that they offer a variety of payment options, including UPI, making transactions effortless and hassle-free. I can confidently say that justbake.in has set a new standard for what exceptional customer service and support should look like. My only regret is not having discovered them sooner. I am now a loyal customer for life, and I wholeheartedly recommend their services to anyone seeking a seamless and gratifying experience. Thank you, justbake.in, for restoring my faith in outstanding customer care!

Very pathetic service from team

I cannot speak highly enough of the remarkable service provided by the team. I recently placed an order for a cake online in the morning, and after confirming the address and pin code, I proceeded to the online payment page. Upon completion of the payment, the delivery timings were specified, and I eagerly awaited the arrival of the cake. Unfortunately, there was a hiccup in locating the delivery address, and I received a call informing me that the area was too far to deliver to and that I had provided the wrong pin code. This situation could have been incredibly frustrating, but the team went above and beyond to rectify the issue. Despite not finding a customer care number online and having difficulty reaching someone through the provided contact number, I was able to connect with a representative via WhatsApp. I was met with such kindness and understanding, and the representative worked diligently to resolve the misunderstanding. In the end, not only was the issue resolved, but the cake was delivered promptly and was absolutely delightful. The level of professionalism and dedication demonstrated by the team truly turned the situation around. I am immensely grateful for their outstanding service and would highly recommend them to anyone in need of a seamless and reliable experience.

Delayed delivery

I was initially hesitant to try justbake.in after reading a negative review about delayed delivery and poor customer service. However, I decided to give them a chance and was pleasantly surprised by my experience. I ordered a special cake for my daughter's birthday, and despite my concerns, the delivery was prompt and the cake was in perfect condition. The intricate details on the cake were absolutely stunning and exactly as I had envisioned. The flavors were exquisite, and it was evident that the cake was made with the finest ingredients. The customer service was exceptional, with the team addressing all my queries and ensuring a smooth delivery process. I was truly impressed with their professionalism and dedication to customer satisfaction. I can confidently say that my experience with justbake.in was nothing short of amazing. The quality of their products and the impeccable service far exceeded my expectations. I highly recommend justbake.in to anyone looking for delectable treats and reliable service. Thank you, justbake.in, for making my daughter's birthday so special with your delicious and beautiful cake. I will definitely be a returning customer!

Don’t buy any cake.

I have to disagree with the previous review. My experience with this bakery was nothing short of amazing. From the moment I walked in, I was greeted by friendly and attentive staff. The variety of cakes they offer is impressive, and the one I chose was not only beautiful but absolutely delicious. I was particularly pleased with the level of customer service I received. The staff went above and beyond to ensure that I was satisfied with my purchase. When I had a small issue with my order, they handled it with professionalism and courtesy, and I left feeling like a valued customer. I understand that everyone's experiences can differ, but I highly recommend giving this bakery a chance. I am so glad I did, and I will definitely be returning for more delectable treats in the future. Thank you for making my special occasion even more memorable!

Worst cake

I cannot help but express my heartfelt gratitude to justbake.in for the delightful experience I had with their pineapple flavored pastry. I ordered a customized pastry with an image on it for a special birthday celebration, and I was beyond pleased with the outcome. The pastry was not only visually stunning but also absolutely delicious. The pineapple flavor was rich and authentic, and the pastry itself was moist and soft, with just the perfect amount of cream. It was evident that the pastry was freshly prepared, and the attention to detail in the decoration was truly impressive. I was thrilled to see the joy on the faces of my loved ones when they saw the beautifully crafted pastry, and the taste was simply divine. It was definitely the highlight of the celebration, and I cannot thank justbake.in enough for their exceptional service and outstanding quality. I highly recommend justbake.in to anyone looking for a memorable and delectable experience. Their commitment to excellence and customer satisfaction is truly commendable, and I will certainly be returning for all my future celebratory needs. Thank you, justbake.in, for making the day extra special!

I have ordered a cake online two days…

I recently had the pleasure of ordering a cake from Just Bake in Bangalore, and I must say, the entire experience was simply delightful. From the moment I placed my order, to the delightful delivery, every aspect of my experience with Just Bake was exceptional. The cake itself was a work of art, beautifully crafted and absolutely delectable. It was evident that only the finest, freshest ingredients were used, resulting in a truly delicious treat that was the highlight of our celebration. Not only was the cake exquisite, but the customer service was also top-notch. The staff was warm, friendly, and incredibly helpful throughout the entire process. Even the delivery was prompt and seamless, adding to the overall satisfaction of my experience. I would highly recommend Just Bake to anyone looking for a reliable and delightful cake ordering experience. They have certainly won me over as a loyal customer, and I cannot wait to order from them again for my next special occasion. Thank you, Just Bake, for adding an extra touch of sweetness to our celebration. Your attention to detail and dedication to customer satisfaction truly sets you apart. I am genuinely grateful for the exceptional service and the mouthwatering cake that surpassed all expectations.

One of the worst experience i had faced…

After reading that testimonial, I was hesitant to try your services, but I'm so glad I didn't let one negative review deter me. From my first interaction with your team at the Kasargod branch, I was met with nothing but professionalism and a genuine eagerness to assist. I was initially skeptical due to the previous bad review, but your team went above and beyond to address my concerns and ensure that I was taken care of. The level of customer service I received really impressed me and has turned me into a loyal customer. I can't speak for others, but my experience with your brand has been nothing short of amazing. I highly recommend your services to anyone looking for top-notch customer service and a team that truly cares about their customers' satisfaction. Thank you for proving that one bad review doesn't define the exceptional service you provide.

Dont ever think of buying in…

I recently had a wonderful experience with justbake.in, and I can't say enough about their exceptional service. I understand that online shopping experiences can sometimes be disappointing, but my experience with Justbake was nothing short of fantastic. I had placed an order for a special cake to be delivered on a specific date, and unfortunately, there was an issue with the original cake I chose. However, the team at Justbake went above and beyond to ensure that I was taken care of. They promptly reached out to me, offered alternatives, and made sure that I was completely satisfied with the outcome. The level of customer care and dedication they showed during this process truly impressed me. Their willingness to fix the issue and their commitment to customer satisfaction are truly commendable. I highly recommend Justbake to anyone looking for a reliable and customer-centric online cake purchasing experience. I will definitely be returning as a customer in the future, thanks to their outstanding service. Thank you, Justbake, for making my special occasion even more memorable with your delicious and beautiful cake!

This is Sachin from mysore,I have…

I'm delighted to share my exceptional experience with JustBake.in. I recently ordered a cake from their Siddharth layout outlet in Mysore and was blown away by their service. The cake was not only delicious but also beautifully designed. The entire process was seamless, and the staff was incredibly helpful. I was initially hesitant to order after reading a negative review, but I'm so glad I did not let that deter me. My guests raved about the cake, and it became the highlight of the event. The quality is unmatched, and the flavors are simply irresistible. I highly recommend JustBake.in to anyone looking for a hassle-free and delectable cake-buying experience. Thank you, JustBake.in, for exceeding my expectations. I will definitely be a returning customer and continue to spread the word about your outstanding service and products.