Users Voice for Justbake

95% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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Review article published on: 08 Feb 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Jul 2021 5 5 5 5 5 5
Aug 2021 5 5 5 5 5 5
Sep 2021 5 4.6 4.9 4 2.7 4.5
Oct 2021 5 4.7 4.8 4 4.2 3.2
Mar 2023 1.5 4.6 4.8 3.7 4.7 4.2
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justbake.in

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Detailed Justbake Review by

Introduction

Justbake.in is an online bakery and cake delivery service based in India. Founded in 2005, the company has been providing its customers with a diverse range of cakes, pastries, and desserts for over 15 years. With a strong presence in major cities across India, justbake.in has become one of the most trusted names in the online bakery industry.

Pros and Cons

Pros:
  • Justbake.in offers a wide variety of cakes, pastries, and desserts that are suitable for all occasions.
  • The website is user-friendly and easy to navigate, making the ordering process hassle-free.
  • The company offers reliable delivery services with various delivery options, including same-day delivery and midnight delivery.
  • Justbake.in provides excellent customer service, with a dedicated support team that is available to assist customers with their queries and concerns.
Cons:
  • The pricing of cakes and desserts may be higher compared to other bakeries and cake delivery services.
  • Availability of some products may be limited, especially during peak seasons and holidays.
  • Some customers may face issues with the quality of products received, which can be concerning.

User Experience

Justbake.in offers an excellent user experience. The website is well-designed, with an easy-to-use interface that facilitates a seamless navigation experience. The ordering process is straightforward, and customers can easily browse through the extensive range of products available. The website also displays real-time product availability, ensuring that customers can order their preferred items in a timely manner.

Pricing and Value for Money

The pricing of products on justbake.in may be slightly higher than what is offered by other bakeries and cake delivery services. However, the quality of products and reliability of the delivery service makes them worth the extra cost.

Alternatives

Other notable online bakery and cake delivery services in India include CakeBee, Winni, and FlowerAura.

Customer Service

Justbake.in provides excellent customer service. The support team is responsive and available to assist customers with their queries and concerns. Customer feedback and reviews are taken seriously, and the company strives to ensure that they meet the expectations of all customers.

Product Quality and Selection

Justbake.in offers a wide range of products, including cakes, pastries, bread, cookies, and sweets. The quality of products is excellent, with a focus on using only the freshest and finest ingredients. The cakes are soft, moist, and flavorful, and are available in various sizes and flavors. Customers can also choose to customize their cakes with special messages or designs.

Website Usability

The website is user-friendly and easy to navigate. It is designed in a way that makes it easy for customers to find and order their preferred products. The website also features a search option that allows customers to quickly find specific products.

Returns and Exchanges

Justbake.in has a flexible return and exchange policy. Customers can return or exchange their products if they are not satisfied with them. However, the returns and exchanges are subject to certain conditions, such as the product should be in its original packaging and should be returned within a specific timeframe.

Promotions and Discounts

Justbake.in offers various promotions and discounts, especially during peak seasons and holidays. Customers can subscribe to their newsletter to receive updates on the latest promotions and discounts.

Reputation

Justbake.in has an excellent reputation in the online bakery industry. The company has received numerous positive reviews from customers, with many praising the quality of products and the reliability of the delivery service. The company also has a strong social media presence, with active engagement with their customers.

Payment Options

Justbake.in offers a variety of payment options, including credit card, debit card, net banking, and cash on delivery. The website uses secure payment gateways to ensure that all transactions are safe and secure.

Loyalty Programs

Justbake.in offers a loyalty program for its customers, where customers can earn reward points by making purchases. These reward points can be redeemed for discounts on future purchases.

Customer Reviews

Customers have left numerous positive reviews for justbake.in on various platforms, including social media and review websites. Customers have praised the quality of products and the reliability of the delivery service.

Community Involvement

Justbake.in has been involved in various community initiatives, including supporting local charities and sponsoring events. The company also promotes environmentally sustainable practices, such as the use of eco-friendly packaging.

Shipping and Costs

Justbake.in offers reliable delivery services with various delivery options, including same-day delivery and midnight delivery. The shipping costs vary depending on the shipping option chosen and the location of the delivery. However, the company ensures that the shipping costs are reasonable and affordable for all customers. In conclusion, justbake.in is an excellent online bakery and cake delivery service that offers a wide range of quality products, reliable delivery services, and excellent customer service. While the prices may be slightly higher than other bakeries and cake delivery services, the reliability and quality make them well worth the extra cost. Overall, justbake.in is a trustworthy and dependable service that is worth checking out for all your bakery needs.

Justbake Recent User Reviews

User Rating

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Reviewer Name: Sachin m

Review Submission Date: 2021-07-16

Review Title: This is Sachin from mysore,I have…
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Review Description: This is Sachin from mysore,I have ordered the cake, purchased on 15721 in Siddharth layout outlet, after 1 hour of having his cake every has started vomiting. Kindly requesting everyone to don't purchase the stock items, order the fresh cake and buy,

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Reviewer Name: KOPPULA

Review Submission Date: 2021-05-08

Review Title: No cake was delivered after sucessfully payment
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Review Description: Order a cake online giving all the details correctly but the cake was not delivered and when contacted they are saying that the cake was delivered with no more responses after that. If it is delivered why would I chase and waste my time.

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Reviewer Name: Pavithra Prakash

Review Submission Date: 2021-05-04

Review Title: A disappointing experience
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Review Description: A disappointing experience. I ordered from their website which said delivery in three hours but actually took 7 hours. On top of that did not receive the one I ordered. Honestly who calls the receiving person for a change of flavor on their birthday!?! Is that a surprise? I'd suggest you buy from the stores or just don't!.

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Reviewer Name: chinnu re

Review Submission Date: 2021-04-18

Review Title: Very pathetic service and bad…
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Review Description: Very pathetic service and bad experience with Just bake staff and even cluster manager doesn't answer the calls. Though they have multiple options to contact them none of the services are working. No place to track the order and none of the staff are responsible to give the order status. Overall I suggest not to book any order with just bake.

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Reviewer Name: sheetalkam

Review Submission Date: 2021-04-12

Review Title: Extremely bad experience
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Review Description: Extremely bad experience. . It was delayed by 4 hours and spoilt the surprise adding to that there was unavailability of chosen cake. The cake went with no message wherein the msg was clearly given on the website and was confirmed by the Pia layout branch at Bangalore

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Reviewer Name: madhuri madhu

Review Submission Date: 2021-02-22

Review Title: I wanted to appreciate Abhi from jake…
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Review Description: I wanted to appreciate Abhi from jake bakes (Pailayout) It was really awesome service. Cake was delivered on time without any damage. Thank you again ABHI

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Reviewer Name: ashok mohapatra

Review Submission Date: 2021-01-14

Review Title: Poor service
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Review Description: Poor service. Neither they deliver on time nor customer care exists.

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Reviewer Name: Sulakshana Sridharan

Review Submission Date: 2020-11-12

Review Title: Cake was never delivered.
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Review Description: I placed order from their website justbake.in. Order was placed sucessfully and paid in full through online itself. But the cake was never delivered. No response from them. Their contact us numbers 8970010111 & 8970010222 also no response. My order is In Process was last two days in their website.

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Reviewer Name: Manasa kataru

Review Submission Date: 2019-12-05

Review Title: I have ordered a cake for my Mom's…
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Review Description: I have ordered a cake for my Mom's birthday. I have ordered Hazelnut cake but they delivered basic chocolate cake and charged me full amount. They have taken an order for pickup from Madinguda, hyderabad branch which was closed long back. We have wasted hours of our time to get response from them. Not at all satisfied with the service. Not worth of money.

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Reviewer Name: Radhika Rajan Nair

Review Submission Date: 2019-11-15

Review Title: I ordered cake from seegehalli branch…
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Review Description: I ordered cake from seegehalli branch for my dad's birthday. First instant itself I didn't like the way how the guy was interacted with me . I didn't had any other choice than ordering cake. I had a huge trust towards just bake . But the cake was worst no one had and what I requested he didn't do in that way. My message also was not written. Our good day was spoiled thank you just bake for spoiling my dad's birthday in your own way. Respect others feelings.