Justbeauty Reviews

Voted Good (5/5)

350 Votes

39 Reviews

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In the Skin Care Clinic category

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0% users rated Poor
0% users rated Average
0% users rated Very Good
85% users rated Excellent
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T Trace
457 days ago

Super Service

⭐⭐⭐⭐⭐ I can't express how grateful I am to have stumbled upon justbeauty.co.uk. Their exceptional service and top-quality products have made me a loyal customer. From the moment I placed my order, the entire experience was seamless. Not only do they offer a wide range of products, but their prices are also incredibly competitive. What truly sets them apart is their lightning-fast delivery. I was amazed at how quickly my order arrived, especially considering the current circumstances. It's evident that they prioritize their customers' satisfaction above all else. I've had nothing but positive experiences with justbeauty.co.uk, and I couldn't recommend them highly enough. If you're looking for a reliable and efficient online beauty retailer, this is the place to go. Thank you for always meeting and exceeding my expectations!
T Trace
457 days ago

JustBeauty.co.uk Delivers Beyond Expectations

As a loyal customer of justbeauty.co.uk, I can wholeheartedly attest to the exceptional service and product quality they consistently provide. From the moment I discovered their website, I was impressed with their diverse range of high-quality products at competitive prices. What truly sets justbeauty.co.uk apart is their unparalleled commitment to customer satisfaction and lightning-fast delivery. Every time I place an order, I am amazed by how quickly it arrives at my doorstep, allowing me to enjoy my purchases without delay. This level of efficiency and reliability has made me a loyal customer, knowing I can always depend on justbeauty.co.uk to meet my needs. Their dedication to ensuring a seamless and delightful shopping experience is truly commendable. I wholeheartedly recommend justbeauty.co.uk to anyone in search of top-notch beauty products and unmatched service. Thank you, justbeauty.co.uk, for consistently delivering beyond expectations!
P Pamela Adams
460 days ago

Exceptional customer service

I recently had an incredible experience with justbeauty.co.uk. I had ordered a Mylee LED lamp and gel nail kit, but upon receiving my parcel, I realized that the LED lamp was not the one I had intended to purchase. After reaching out to customer service, I was pleasantly surprised by the extraordinary support I received. Eve and Priyanka went above and beyond to rectify the situation, offering to send me the correct product and even waiving the price difference, despite my own error in misunderstanding the product description. Throughout the process, Eve and Priyanka kept me informed at every step and handled the situation with utmost professionalism and courtesy. Within a week, everything was sorted out, and I couldn't be more pleased with the resolution. Their exceptional customer service truly exceeded my expectations, and I am delighted to recommend Just Beauty to my family and friends. I am grateful for their outstanding assistance and will unquestionably be a returning customer. Thank you, Just Beauty, for your remarkable service and genuine care for your customers.
P Pamela Adams
460 days ago

Unmatched Service and Genuine Care at Just Beauty

Let me share my recent experience with justbeauty.co.uk - an epitome of exceptional customer service. I recently made a purchase for a Mylee LED lamp and gel nail kit, only to realize upon delivery that the LED lamp was not the brand I had originally intended to buy. The fault, however, lay with me for not reading the product description accurately. Mistakenly believing it to be the same as one I had bought previously for my daughter, I reached out to customer service at Just Beauty. To my pleasant surprise, Eve and Priyanka were absolute stars - exemplifying the essence of genuine care and going above and beyond to rectify the situation. They graciously offered to send me the correct product I had intended to purchase once I returned the item received in error. What truly touched my heart was that despite the replacement product being more expensive, they kindly waived the additional cost without any question. In a matter of a week, I had the right product in my hands, and throughout the process, Eve and Priyanka kept me updated every step of the way with their warmth and professionalism. Such an outstanding level of service is rare to come by and leaves an indelible mark. I wholeheartedly recommend Just Beauty to all my loved ones, knowing that they will be cared for with the same dedication and attention I received. Without a doubt, I will be a loyal customer, drawn not only by their quality products but also by the unparalleled service that sets them apart. Thank you, Just Beauty, for making my shopping experience truly remarkable.
S Sonia
464 days ago

Unbeatable Quality and Exceptional Service: A Remarkable Experience with JustBeauty

As a loyal customer of JustBeauty, I am compelled to share my outstanding experience with their products and service. The moment I discovered JustBeauty.co.uk, I was skeptical about the quality and reliability. However, after my first purchase, I was left absolutely impressed. The products offered by JustBeauty are not only great but also of unparalleled quality. Each item I have purchased has surpassed my expectations, and I have received countless compliments on my appearance. The hassle-free service is an absolute delight. I never have to worry about my orders, as they always arrive on time, neatly packaged and ready to use. What truly sets JustBeauty apart is their commitment to excellence. The team behind the brand goes above and beyond to ensure customer satisfaction. Their attention to detail and dedication to providing the best experience possible is truly commendable. I wholeheartedly recommend JustBeauty to anyone in search of top-notch products and exceptional service. Thank you, JustBeauty, for consistently exceeding my expectations and making me feel like a valued customer.
S Sonia
464 days ago

Transformed My Beauty Routine! A Heartfelt Testimonial for JustBeauty.co.uk

Embracing the beauty products from JustBeauty.co.uk has truly been a transformative experience for me. From the moment I placed my first order, I was amazed by their exceptional products and flawless service. The range of items available catered perfectly to all my beauty needs, and the quality surpassed my expectations. What truly sets JustBeauty.co.uk apart is their commitment to providing hassle-free service. Each time I shopped with them, my order was processed swiftly, and my items arrived right on schedule. The convenience of having my favorite products delivered promptly added an extra layer of joy to my shopping experience. The consistency in their exceptional service and top-notch products has earned my trust and loyalty. JustBeauty.co.uk has become my go-to destination for all things beauty, and I can't imagine my beauty routine without their fantastic products. Thank you, JustBeauty.co.uk, for making beauty shopping a delightful and fulfilling experience!
J J.Bless
515 days ago

Going Above and Beyond: Exceptional Customer Service at Just Beauty

I can't help but rave about the exceptional customer service I received from Eve at Just Beauty. When I encountered an issue with my order, Eve didn't just resolve it – she did so promptly and effectively, showcasing a level of care and attention that truly sets this company apart. It's experiences like this that keep me coming back as a regular customer, and why I have no hesitation in awarding them a well-deserved 5-star rating every single time. Thank you, Just Beauty, for consistently going above and beyond for your customers.
J J.Bless
515 days ago

Unmatched Support and Service

My experience with justbeauty.co.uk has been nothing short of exceptional, thanks to the outstanding customer service provided by Eve. When an issue arose with my order, Eve swiftly and efficiently resolved it, showcasing a level of dedication and care that is rare to find. As a regular shopper, I can confidently say that every interaction with this website has been stellar, earning them a consistent 5-star rating in my book. For unparalleled support and service, look no further than justbeauty.co.uk.
K Kez
526 days ago

Great customer service

I recently had a fantastic experience with justbeauty.co.uk and I just had to share! After experiencing an issue with a lost return, I was absolutely blown away by the exceptional customer service provided by Eve. Her level of accommodation and willingness to assist in getting everything sorted out was truly above and beyond. The quick and efficient communication throughout the process was incredibly reassuring, and it's evident that customer satisfaction is a genuine priority for this company. I cannot express enough how much I appreciate their dedication to resolving my issue and ensuring that I left as a satisfied customer. I highly recommend justbeauty.co.uk not only for their high-quality products but also for their outstanding customer service. It's refreshing to know that there are companies out there who genuinely care about their customers' experiences. Thank you, Eve and the entire team at Just Beauty, for your exceptional service!
K Kez
526 days ago

An Unmatched Customer Support Experience with JustBeauty.co.uk

Allow me to share my exceptional encounter with JustBeauty.co.uk, where outstanding customer service truly shines. Recently, I faced a minor setback when my return was misplaced. However, Eve, the customer service representative, went above and beyond to assist me promptly and efficiently. Her genuine care and dedication towards resolving the issue promptly left a lasting impression on me. Eve's accommodating nature and willingness to assist in every possible way truly exemplified exceptional customer service. Moreover, the quick and effective communication throughout the entire process further solidified my trust and satisfaction with JustBeauty.co.uk. I am delighted by the seamless resolution and cannot thank the team enough for their dedicated support and professionalism. If you are seeking a reliable and customer-centric experience, look no further than JustBeauty.co.uk. Their top-notch customer service sets them apart, making every interaction a pleasant and memorable one.
C charlotte rose
544 days ago

Customer service are great

🌟 Exemplary Customer Service Experience at JustBeauty.co.uk 🌟 I am absolutely thrilled to share my outstanding customer service experience with JustBeauty.co.uk. From the moment I reached out with a query, the team promptly and efficiently addressed it, exceeding all my expectations. The level of professionalism and genuine care displayed by the staff was truly commendable. Their kindness and politeness made me feel valued as a customer, and I was thoroughly impressed by their dedication to ensuring my issue was swiftly resolved. I cannot thank the team enough for their exceptional assistance and the seamless manner in which they handled my concerns. It is evident that JustBeauty.co.uk prioritizes customer satisfaction, and I am grateful to have experienced their remarkable service firsthand. If you are seeking a company that not only delivers top-quality products but also goes above and beyond in providing unparalleled customer support, I wholeheartedly recommend JustBeauty.co.uk. Thank you for setting the standard for exceptional customer service! Warm regards,
C charlotte rose
544 days ago

Unparalleled Customer Care: A Beacon of Excellence

Nestled within the realms of justbeauty.co.uk lies a gem – their exceptional customer service team. My journey with them was nothing short of remarkable. A simple query of mine was met with swift and efficient resolution, leaving me pleasantly surprised. Their staff, a harmonious blend of warmth and professionalism, shone brightly through their impeccable service. From the first interaction to the final solution, the experience was seamless. Their ability to address concerns with such speed and poise truly sets them apart. Each encounter was met with a genuine willingness to assist, redefining the standards of customer care in the digital age. To the entire team at justbeauty.co.uk, I extend my heartfelt gratitude. Your dedication to excellence is a beacon of light in a world where genuine care can be a rarity. Thank you for not only meeting but exceeding my expectations. Your exceptional service has left an indelible mark, ensuring that I'll be a loyal customer for life.
S Susan
553 days ago

Disappointing Experience with Mylee Magic Gel Remover

I was really looking forward to trying out the Mylee Magic Gel remover from justbeauty.co.uk after reading about it on Amazon. However, my experience with this product was nothing short of frustrating. Instead of effortlessly removing the gel polish from my nails as promised, it did not work at all. Not only that, but it also caused my nails to temporarily shrink, leading to discomfort and pain in my fingers. This unexpected outcome left me highly dissatisfied. As a concerned customer, I felt it necessary to escalate this issue to trading standards for a thorough check of the product's contents. Unfortunately, my attempts to provide feedback on Amazon were unsuccessful. Despite this setback, I remain hopeful that my concerns will be addressed and that other potential buyers will be spared from a similar experience. While my interaction with justbeauty.co.uk was disappointing, I hope that my feedback serves as a cautionary tale for others considering this product.
S Susan
553 days ago

A Disappointing Experience Turned Worrying – My Unfortunate Encounter with Inferior Goods from justbeauty.co.uk

Upon my recent purchase from justbeauty.co.uk through Amazon, my excitement quickly turned to disheartenment. The Mylee Magic Gel, advertised as a quick and effective nail polish remover, failed to live up to its promises. Disappointed by its inability to lift the gel polish as claimed, I was shocked to discover that the product not only failed in its primary function but also had adverse effects on my nails. Upon application, instead of effortless polish removal, my nails shrank temporarily, causing discomfort and leaving my skin feeling pinched and sore. This unexpected outcome not only fell short of my expectations but also raised concerns about the product's formulation and its potential risks. As a conscientious consumer, I have taken the initiative to escalate this issue to trading standards for further investigation into the product's quality and safety. Regrettably, the inability to share my feedback directly on Amazon adds to the frustration of this experience. My hope is that by sharing this review, others can be informed about the potential risks associated with this product and make well-informed purchasing decisions in the future.
A AA
572 days ago

Great customer service

When I placed an order on justbeauty.co.uk, I was thrilled by the swift delivery. However, I encountered a hiccup when only half of my items arrived. I reached out to their customer support and was astounded by their efficiency and attentiveness. The team not only rectified the issue promptly but also ensured that the correct order was sent out to me without any delay. Their exemplary customer service truly made a lasting impression on me. Thank you, justbeauty.co.uk, for your outstanding service and dedication to customer satisfaction.

Introduction:

Justbeauty.co.uk is an online beauty retailer that offers a wide range of cosmetic products, skincare essentials, and haircare solutions. The website aims to provide customers with a convenient and hassle-free shopping experience, allowing them to browse and purchase high-quality beauty products from the comfort of their own homes. In this comprehensive review, we will delve into various aspects of Justbeauty.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive range of beauty products: Justbeauty.co.uk offers a wide selection of cosmetics, skincare, and haircare products, catering to different preferences and needs.
  • Convenient and user-friendly website: The website is well-designed and easy to navigate, allowing customers to quickly find and purchase their desired products.
  • Competitive pricing: Justbeauty.co.uk provides competitive prices for their products, making it a budget-friendly option for beauty enthusiasts.
  • Excellent customer service: The customer service team is responsive and helpful, promptly addressing any queries or concerns.

Cons:

  • Limited availability of certain brands: While Justbeauty.co.uk offers a wide variety of brands, some popular and niche brands may not be available.
  • Shipping costs: Shipping costs may apply depending on the location and order value, which can add to the overall expenses.

User Experience:

Justbeauty.co.uk provides a seamless and user-friendly experience for customers. The website layout is clean and organized, making it easy to search for specific products or explore different categories. The search function is efficient and helps users find their desired items quickly. The product pages contain detailed descriptions, ingredients, and customer reviews, allowing users to make informed purchasing decisions. The checkout process is straightforward, and customers can choose from different payment options. Overall, Justbeauty.co.uk offers a convenient and hassle-free user experience.

Pricing and Value for Money:

Justbeauty.co.uk offers competitive prices for their range of beauty products. They frequently run promotions and discounts, providing customers with excellent value for money. The website also offers regular sales and discounted bundles, allowing customers to save on their favorite products. With a focus on affordability, Justbeauty.co.uk ensures that customers can enjoy high-quality products without breaking the bank.

Customer Service:

The customer service team at Justbeauty.co.uk is highly responsive and committed to assisting customers. They are easily accessible via email or phone, and promptly address any inquiries, concerns, or issues. Whether it's help with product recommendations or order-related queries, the customer service team strives to ensure a positive experience. Their helpful and knowledgeable approach adds to the overall satisfaction of customers.

Product Quality and Selection:

Justbeauty.co.uk emphasizes offering products of exceptional quality. They curate a diverse range of beauty brands and ensure that the products available meet their quality standards. Customers can find popular brands as well as niche products that cater to specific beauty needs. The website also provides detailed product descriptions and ingredient lists, helping customers make informed decisions about their purchases.

Website Usability:

The Justbeauty.co.uk website is highly intuitive and user-friendly. With a simple and clean layout, customers can easily navigate through different sections and find desired products. The search bar enables users to directly search for specific products or browse through categories effortlessly. The website loads quickly, ensuring a smooth and seamless browsing experience. Clear product images, detailed descriptions, and customer reviews further enhance the website's usability.

Returns and Exchanges:

Justbeauty.co.uk has a hassle-free returns and exchanges policy. If a customer is unsatisfied with a product, they can return it within a specified timeframe, provided it is unused and in its original packaging. The website provides clear instructions and guidelines for initiating returns or exchanges, ensuring a smooth process for customers. However, it's important to note that certain products, such as intimate items, may be exempt from the returns policy due to hygiene reasons.

Promotions and Discounts:

Justbeauty.co.uk frequently offers promotions and discounts on their beauty products. Customers can find special deals, bundled offers, and seasonal sales on the website. Subscribing to their newsletter or following their social media accounts allows customers to stay updated on the latest discounts and promotions. These offers enable customers to make additional savings while purchasing their favorite beauty products.

Reputation:

Justbeauty.co.uk has established a positive reputation in the online beauty retail industry. With a focus on customer satisfaction, they have gained the trust and loyalty of many beauty enthusiasts. The website has garnered positive reviews for their extensive product range, competitive pricing, and reliable customer service. Justbeauty.co.uk values transparency and consistently strives to maintain a trustworthy online presence.

Payment Options:

Justbeauty.co.uk offers various payment options to cater to different customer preferences. Customers can make purchases using debit or credit cards, including major card providers like Visa and Mastercard. The website also supports payments through PayPal, offering an additional secure and convenient payment method. The multiple payment options provide flexibility and convenience for customers.

Loyalty Programs:

Justbeauty.co.uk does not currently offer a specific loyalty program. However, they often provide exclusive discounts and rewards to their newsletter subscribers or social media followers. By staying connected with Justbeauty.co.uk through these channels, customers can benefit from special offers and promotions.

Customer Reviews:

Justbeauty.co.uk encourages customers to leave reviews and share their experiences with the purchased products. The website displays customer reviews prominently on each product page, allowing potential buyers to gain insight into the product's performance and suitability. This transparency helps customers make informed decisions and contributes to the overall credibility of Justbeauty.co.uk.

Community Involvement:

Justbeauty.co.uk actively engages with its community through various social media platforms. They regularly interact with their customers, respond to queries or feedback, and share helpful beauty tips and trends. Justbeauty.co.uk values customer feedback and actively incorporates it into their business operations, fostering a sense of community and collaboration.

Shipping:

Justbeauty.co.uk offers reliable and timely shipping to customers within the UK. They collaborate with trusted courier services to ensure that products are delivered promptly and securely. The shipping costs may vary depending on the order value and location, and the website provides clear information regarding shipping fees and estimated delivery times. Customers can track their orders to stay updated on the shipment's progress.

Costs:

Justbeauty.co.uk strives to provide affordable beauty products to customers. While the product prices are competitive, customers should take into account shipping costs, especially for smaller orders or specific locations. Justbeauty.co.uk aims to maintain a balance between product quality and affordable pricing, ensuring that customers receive value for their money.