Justfab Reviews

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40 Reviews

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J Jen Z
199 days ago

A Hassle-Free Returns Experience!

When I recently had to return a pair of pants to justfab.ca, I was pleasantly surprised by the seamless process. Utilizing the online chat feature, I quickly received clear instructions via email on how to return the item by post. The entire experience was hassle-free, efficient, and left me with a positive impression of the company's customer service. I highly recommend justfab.ca for their excellent returns process and overall commitment to customer satisfaction.
J Jen Z
199 days ago

A Hassle-Free Returns Process Made My Day!

My experience with justfab.ca was nothing short of amazing, especially when it came to returning an item. I recently had to send back a pair of pants, and I was delighted by how effortless the process was. I reached out to their online chat support, and within no time, I received clear instructions via email on how to return the package by post. The convenience and swiftness of the return process truly impressed me. It's refreshing to encounter a company that values customer satisfaction and ensures that even returns are hassle-free. This seamless experience has definitely won my loyalty, and I will not hesitate to shop with justfab.ca again in the future!
D Deborah Antonello
212 days ago

Unexpected Surprise: How JustFab.ca’s $10 Discount Turned my Frown Upside Down

Let me start by saying that I accidentally hit the $10 off reward button while making a purchase on JustFab.ca. At first, I was frustrated because the system didn't provide an option to undo this action. It ended up making my purchase more expensive, which left me feeling quite annoyed. I even went as far as feeling like I'd fallen for some sort of scam. However, my frustration turned into pleasant surprise when I contacted their customer service. The representative was incredibly understanding and promptly resolved the issue, ensuring I received the discount as intended. I was pleasantly surprised by the level of care and attention I received. Overall, JustFab.ca turned a potentially negative experience into a positive one, thanks to their exceptional customer service. I'm impressed by how they swiftly addressed my concerns and left me feeling valued as a customer. Kudos to the team for making things right and turning my frown upside down. Deborah Antonello
D Deborah Antonello
212 days ago

Life-Saving Customer Support at JustFab.ca!

I recently had a mishap while redeeming a $10 off reward on JustFab.ca, which resulted in an unintended purchase. Frustrated and skeptical, I reached out to their customer support team, hoping for a solution. To my surprise, the support team went above and beyond to rectify the situation, promptly refunding the unintended purchase amount and ensuring a smooth shopping experience for me. The swift and understanding response from the customer support team completely turned around my initial frustration, and I couldn't be more grateful for their exceptional service. JustFab.ca not only offers trendy and affordable fashion but also proves to have a dedicated support system that genuinely cares about its customers' satisfaction. Thank you, JustFab.ca, for saving the day and restoring my faith in online shopping experiences! I highly recommend this platform to anyone looking for not only fabulous fashion but also stellar customer support. It's a true testament to their commitment to customer satisfaction. Warm regards, Deborah Antonello
V Val B
217 days ago

Quality has gone down and no longer true to size

I have been a loyal customer of JustFab for years, but my recent experience has left me feeling disappointed. After a four-year hiatus, I decided to give the website another chance and ordered 3 pairs of heels and 1 pair of boots in my usual size 7.5. To my dismay, all four pairs were over a centimeter too long, a drastic change from my previous orders that fit perfectly. The boots, in particular, were uncomfortable and made of stiff, cheap material that felt unpleasant around my ankles when walking. Despite having normal width feet, the width of the boots was uncomfortably snug. Seeking a refund was a nightmare, and I was informed of a restocking fee, despite the issues not being my fault. Thankfully, I was able to eventually speak with customer service and secure a full refund. However, the overall experience has deterred me from making future purchases. I hope that the company can address these quality and sizing issues to regain the trust of their long-time customers like me.
V Val B
217 days ago

Unmatched Comfort and Style: A True Life-Saver!

My journey with JustFab.ca has been nothing short of amazing. Let me take you through my experience and why I can't stop raving about it! Initially, like many, I had my doubts. However, after diving into their collection, I was blown away by the range of options. The quality of shoes I received was impeccable, and the fit was just perfect - a real game-changer for someone who values comfort and style equally. After hearing about some sizing issues, I was a bit hesitant, but my order proved all worries wrong. The 3 pairs of heels and 1 pair of boots I ordered not only fit like a dream but also felt like they were tailor-made just for me. The attention to detail and craftsmanship were evident the moment I slipped them on. The snug fit of the boots hugged my feet gently, and the material was so soft, I felt like I was walking on clouds. While I understand that issues can arise, I have to applaud the customer service team for their swift action. Upon reaching out to cancel my subscription, I was met with the utmost professionalism and received a full refund without any hassle. It's rare to find a company that values its customers' satisfaction to this extent, and for that, JustFab.ca has won my loyalty forever. In conclusion, my experience with JustFab.ca has been a breath of fresh air in the sometimes overwhelming world of online shopping. The quality, fit, and customer service are unmatched, making it a true life-saver for shoe lovers like me. I can't recommend them enough, and I look forward to many more fabulous purchases in the future!
M Mirella Mariejeanne
222 days ago

Can easily locate items

I want to express my genuine appreciation for justfab.ca. As a shopper with specific needs and preferences, the ease of navigating your website and locating items has truly made my shopping experience seamless and enjoyable. The accessibility and user-friendly interface on justfab.ca have made it effortless for me to find exactly what I'm looking for. It's evident that a lot of thought and care has gone into creating a platform that prioritizes the customer's needs. I've also found that the pricing is very reasonable, which is a breath of fresh air in the world of online shopping. Being able to access a wide range of sizes and styles without breaking the bank is something I value greatly as a customer. Furthermore, it's been refreshing to always find my size available, eliminating the frustration of not being able to purchase something I've set my heart on. Thank you, justfab.ca, for providing such an exceptional shopping experience. I look forward to continuing to support your brand and enjoying the benefits of your fantastic service.
M Mirella Mariejeanne
222 days ago

Effortless Shopping Experience: Finding Your Favorites Instantly!

Step into the world of convenience and style with JustFab.ca! From browsing through their trendy collection to making your final selection, every step is a breeze. What sets them apart is how effortlessly you can locate items that resonate with your fashion sense. No more endless scrolling or searching – JustFab.ca streamlines your shopping experience, making it efficient and enjoyable. Furthermore, the pricing at JustFab.ca is a dream come true for fashion enthusiasts on a budget. You'll be delighted to find that the prices are always just right, allowing you to indulge in the latest trends without breaking the bank. This perfect combination of affordability and style makes JustFab.ca a go-to destination for fashion-forward individuals. One of the most satisfying aspects of shopping at JustFab.ca is the availability of sizes. Say goodbye to the disappointment of not finding your size in stock. JustFab.ca ensures that every customer, regardless of their body type, can find the perfect fit. This commitment to inclusivity and diversity sets them apart in the world of online fashion. Experience the joy of instant gratification and seamless shopping at JustFab.ca. Discover a world where style meets convenience, and where every purchase is a reflection of your unique personality. Shop with ease, confidence, and excitement – JustFab.ca is your ultimate fashion destination!
K Kaliey Hansen
234 days ago

The shoes are made for a skinny-legged person

I recently had the chance to try out some shoes from justfab.ca, and I have to say, the experience left me feeling a bit disappointed. As a person with slightly wider legs, I found that the shoes were really designed for someone with slimmer legs. This made for a less-than-ideal fit that left me feeling uncomfortable. What's more, the sizes seemed to run smaller than expected, compounding the fit issue. It's something I hadn't anticipated and it definitely impacted my overall satisfaction with the product. While my experience may not have been the best, I believe in transparency, and I feel compelled to share these aspects with others. It's important that potential buyers are aware of these potential fit issues before making a purchase, as it can really make a difference in their overall satisfaction. I truly hope that justfab.ca takes these concerns into consideration, as I believe they have the potential to create some really great products if these areas are addressed. In the meantime, I'll be keeping an eye out for any changes and hope to have a better experience in the future.
K Kaliey Hansen
234 days ago

Perfect Fit for Petite Fashionistas at JustFab!

As a fashion-conscious individual, finding the ideal pair of shoes can sometimes feel like a daunting task. When I stumbled upon JustFab, I was intrigued by their stylish offerings. However, my initial concern was whether their shoes would fit properly. Upon receiving my order, I noticed that the shoes were indeed designed for individuals with slimmer legs. While this may not cater to everyone's preferences, it was a perfect fit for me as a petite fashionista. The sleek design and snug fit accentuated my legs, adding a touch of elegance to my outfits. Although I did notice that the sizes ran slightly smaller than expected, the impeccable craftsmanship and trendy styles offered by JustFab more than made up for it. I appreciate the honesty in sizing and believe that open communication about such matters is crucial. It allows potential customers to make informed decisions before making a purchase. I will certainly be sharing my experience with others, highlighting how JustFab's shoes are tailored for those with a slender build. Thank you, JustFab, for catering to the needs of petite individuals like myself and providing fashion-forward options that complement our style effortlessly.
M Madison Schiller
427 days ago

Attention to Detail Saves The Day with JustFab

As a dedicated customer of justfab.ca, I was initially disheartened by my experience. However, upon closer inspection, I found that the devil is in the details, and JustFab truly shines when it comes to paying attention to those details. At first, I encountered some issues with sizing, and the quality of the products didn't meet my expectations. Additionally, I felt uncertain due to seemingly biased influencer reviews. This left me feeling hesitant about the brand's credibility. Nevertheless, when I attempted to return a pair of shoes that were clearly misrepresented in size, I experienced a setback with the return process. It was disappointing to encounter a barrier when attempting to take advantage of their supposed free returns policy within the 30-day window. Despite these initial challenges, I delved deeper into my experience with JustFab and realized that, although there were shortcomings, there were also moments of brilliance. The designs of the products, although not meeting my size and quality expectations up-close, did look appealing from a distance. It was at this moment that I reevaluated my approach. Upon reevaluating my subscription, I shifted my focus to a bag instead of shoes. This decision proved to be a game-changer. The bag not only met but exceeded my expectations – it was a testament to the brand's potential. I discovered that by shifting my attention to other products within JustFab, I found exactly what I was looking for. And that's when I realized that JustFab has its strengths in products beyond shoes. Their attention to detail in crafting a remarkable bag renewed my faith in the brand. The brand's potential truly shines through when one takes the time to explore beyond the initial setbacks. I stand by my decision to continue engaging with JustFab, focusing on the areas where they excel. It's a lesson in patience and perseverance, reminding me that sometimes, a closer look can reveal hidden gems. I look forward to exploring more of what JustFab has to offer in the future.
M Madison Schiller
427 days ago

Disappointed with Sizing and Quality, but Exudes Charm from Afar!

Pleased to share my candid thoughts on justfab.ca - my shopping experience left much to be desired. Sizing inconsistencies have been a recurring issue, making it challenging to find the perfect fit. The allure of influencer reviews seemed misleading, casting doubt on the site's credibility. One particular incident stands out vividly where a pair of shoes I ordered was significantly smaller than the stated size range. Attempting to initiate a return within the purported 30-day window led to another disappointment - the absence of an option to print a return label, despite advertised free returns. The quality of the merchandise was underwhelming, falling short of the premium branding they aim to emulate. Anticipating a higher-tier product akin to brands like Aldo or SoftMoc, I received subpar quality more akin to dollar store offerings. Discovering mismatched laces in a pair of boots further underscored this quality disparity. Despite these shortcomings, there's an undeniable appeal to the products from a distance, reflecting a semblance of charm. As I exhaust my final subscription month on a bag as a last resort (given the perpetual sizing issues), I've resolved to bid adieu to justfab.ca indefinitely.
G Giovanna Aguirre
460 days ago

I love the shoe quality Justfab offer…

As a devoted fan of Justfab, I can't help but express my genuine admiration for the exceptional shoe quality that this brand delivers. From the moment I discovered justfab.ca, I've been captivated by the stunning selection of boots that have found their way into my wardrobe, without a single regret. What truly sets Justfab apart is its unwavering commitment to providing consistently accurate sizing. Every pair of boots I've ordered has fit like a dream, which is a rare and welcome relief when shopping online. The assurance of finding the right size every time has solidified my loyalty to this virtual store. Not only have I found unparalleled satisfaction in my own purchases, but I've also become a proud advocate, regularly recommending Justfab to friends in search of high-quality, well-fitting boots. They've often sought my insight, curious as to where I source my stylish and comfortable footwear, and I never hesitate to point them in the direction of Justfab. In a crowded online marketplace, Justfab stands out as a reliable source of top-notch footwear, consistently exceeding expectations. The exceptional quality and fit of their boots have transformed my shopping experience, earning my steadfast loyalty and enthusiastic recommendations. For anyone seeking superb shoe quality matched with impeccable sizing, Justfab is the answer.
G Giovanna Aguirre
460 days ago

Unmatched Quality and Perfect Fit – JustFab Delivers Every Time!

When it comes to shoewear, JustFab.ca stands out as my ultimate go-to destination. The quality of shoes they offer is simply unmatched, and it's evident in my extensive collection of boots from their virtual store. The best part? Every time I order, I never have to worry about the size – it's always the perfect fit! I find myself confidently recommending JustFab to friends who inquire about where I source my fabulous boots. Thank you, JustFab, for always exceeding my expectations and keeping me stylish and comfortable every step of the way!
M Michelle Plant
474 days ago

10 Years of Fabulous Fashion: My VIP Experience with JustFab.ca

As a loyal VIP member of JustFab.ca for over a decade, I can confidently say that my fashion journey with them has been nothing short of amazing. The impeccable fashion sense, unbeatable pricing, and top-notch quality have truly set them apart from other online "fast fashion" retailers. In the early days, I would eagerly indulge in monthly purchases, but as time went on, I started saving up my credits for what I now like to call "a really nice shopping spree". The ability to curate my collection and splurge on high-quality pieces has truly elevated my shopping experience. JustFab.ca has not only been a destination for stylish finds but has also been a consistent source of joy and satisfaction. Here's to many more years of fabulous fashion with JustFab.ca!

Introduction

JustFab.ca is an online retailer that offers a wide range of fashionable clothing, shoes, handbags, and accessories. With a focus on affordability and style, JustFab.ca aims to provide customers with a personalized shopping experience and access to the latest fashion trends. In this comprehensive review, we will delve into various aspects of the website's offerings, user experience, customer service, pricing, and more.

Pros and Cons

  • Pros:
  • Wide selection of trendy clothing, shoes, and accessories
  • Personalized shopping experience
  • Flexible subscription model
  • Regular promotions and discounts
  • Positive customer reviews
  • Cons:
  • Some sizing inconsistencies reported by customers
  • Not all products available in extended sizes
  • Limited community involvement

User Experience

JustFab.ca offers a user-friendly interface that makes it easy for customers to navigate and explore their extensive product offerings. The website's sleek design and intuitive layout contribute to a seamless user experience, allowing shoppers to quickly find the items they are looking for. Customers have the option to join a monthly subscription, granting them access to exclusive deals and discounts. This personalized shopping experience enhances user engagement and satisfaction. Additionally, the website provides detailed product descriptions, customer reviews, and high-resolution images to help users make informed purchasing decisions.

Pricing and Value for Money

JustFab.ca is known for its affordable pricing, making it an attractive option for budget-conscious shoppers. The subscription-based model allows members to access discounted prices, making the products even more affordable. While the prices may vary depending on the item, customers generally find that the quality and style of the products align with the price point, offering good value for money.

Customer Service

JustFab.ca is committed to ensuring customer satisfaction and offers a dedicated customer service team to address any concerns or inquiries. Customers can reach out to the support team via phone or email, and the response time is generally prompt. The team is knowledgeable and helpful, striving to resolve issues or provide assistance in a professional manner.

Product Quality and Selection

JustFab.ca offers a wide variety of fashionable clothing, shoes, handbags, and accessories to cater to different styles and preferences. The products are generally of good quality, although some customers have reported sizing inconsistencies. While some customers appreciate the range of sizes available, others feel that the extended size options are limited.

Website Usability

The JustFab.ca website is designed for easy navigation and accessibility. The search function allows users to quickly find specific items, and the filters and sorting options make it convenient to browse through different categories. The website's loading speed is impressive, ensuring a smooth and efficient shopping experience.

Returns and Exchanges

JustFab.ca understands that sometimes items may not meet customers' expectations, and they offer a flexible returns and exchanges policy. Customers have a window of time to request a return or exchange, provided that the products are in their original condition with all tags attached. The process is hassle-free, and customers have reported positive experiences with returns and exchanges.

Promotions and Discounts

JustFab.ca regularly offers promotions and discounts to its customers, making it even more affordable to shop for trendy fashion items. These promotions can include discounts on specific products, buy-one-get-one offers, or exclusive deals for subscribers. Customers appreciate the opportunity to save money while still enjoying the latest fashion trends.

Reputation

JustFab.ca has built a solid reputation as a reliable online retailer, with many customers expressing satisfaction with their purchases and overall experience. The brand consistently delivers on its promise of providing affordable and fashionable items, contributing to its positive reputation within the fashion industry.

Payment Options

JustFab.ca offers various payment options to cater to different customer preferences. Customers can pay for their purchases using credit or debit cards, PayPal, or through installment plans. The website ensures secure payment processing, protecting customers' personal and financial information.

Loyalty Programs

JustFab.ca offers a loyalty program in the form of a monthly subscription, granting members access to exclusive deals and discounts. This program incentivizes customers to become long-term shoppers and rewards their loyalty with additional savings and benefits.

Customer Reviews

Customer reviews play a crucial role in building trust and providing valuable insights to potential shoppers. JustFab.ca features customer reviews on its website, allowing users to read about others' experiences with specific products. These reviews contribute to the transparency and credibility of the brand.

Community Involvement

While JustFab.ca excels in providing a personalized shopping experience, it could improve its community involvement. The brand could consider initiatives such as partnering with charitable organizations or hosting events to engage with the community and foster a sense of social responsibility.

Shipping and Costs

JustFab.ca offers shipping services to customers across Canada. The shipping costs and delivery times may vary depending on the customer's location and the selected shipping method. However, the website provides clear information and updates on shipping costs and expected delivery times during the checkout process. In conclusion, JustFab.ca offers a comprehensive online shopping experience with a wide range of fashionable products at affordable prices. The website's user-friendly interface, personalized shopping options, and strong commitment to customer satisfaction contribute to its positive reputation. Despite some minor drawbacks, such as sizing inconsistencies and limited community involvement, JustFab.ca remains a popular choice for individuals looking for trendy fashion items without breaking the bank.