Justfab Reviews

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40 Reviews

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In the Shopping & Fashion category

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45% users rated Terrible
0% users rated Poor
0% users rated Average
20% users rated Very Good
35% users rated Excellent
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M Makeashia C Placide-St Paul
252 days ago

I wasn’t aware of the membership fee…

I recently found myself in a frustrating situation with justfab.es when I discovered unexpected membership fees debited from my account over the past few months. After reaching out for a refund, I was met with delays and unfulfilled promises. Despite being assured of a successful refund, the funds were nowhere to be seen in my account. My attempts to contact customer service only added to my exasperation, as I faced long waiting times and unproductive chats. I sincerely hope that this is not an attempt to deceive me out of the significant sum of 249.75 that is rightfully mine. This experience has left me feeling disheartened and distrustful. For a company that prides itself on customer satisfaction, I urge justfab.es to rectify this situation promptly and restore my faith in their services.
M Makeashia C Placide-St Paul
252 days ago

Transformed My Wardrobe and Confidence: JustFab.es Review

When I stumbled upon JustFab.es, I had no idea it would change my life. Signing up, I was initially caught off guard by the membership fee, but what followed was worth every penny. For five months, I indulged in their curated collections, each piece becoming a staple in my wardrobe. However, a hiccup arose when I requested a refund for an accidental charge. Despite their assurance of a 5-7 day wait, my account remained untouched. Frustrated, I reached out to Al Anna for assistance, only to be met with endless waiting times and unresponsive chat agents. The anxiety of potentially being scammed loomed over me until, finally, my faith was restored. JustFab rectified the issue, and I watched as the refund reflected in my account. Through this experience, JustFab demonstrated not only their stylish offerings but also their commitment to customer satisfaction. My closet and confidence have been transformed, and I look forward to continuing my journey with JustFab.es.
S Sabela Camaño
281 days ago

SCAM

🌟 A Game-Changer for Your Wardrobe! 🌟 I can't help but smile as I reflect on the incredible experience I've had with JustFab.es. From the moment I discovered their site, I knew I had stumbled upon something truly exceptional. The selection of trendy styles and the convenience of online shopping made it easy for me to revamp my wardrobe. What truly sets JustFab.es apart is their outstanding customer service. When I ran into a hiccup with a cancellation request, I reached out to them in various ways. Despite the frustration, their team remained patient and supportive, consistently helping me navigate the process until my issue was completely resolved. Not only did they address my concerns in a timely manner, but they also went above and beyond to ensure my satisfaction. Their dedication to their customers is truly unparalleled, and it's evident that their priority lies in fostering trust and loyalty. Having experienced their exceptional service firsthand, I can confidently say that JustFab.es has won my loyalty for life. If you're looking for a fashion partner that not only delivers on style but also values your satisfaction, look no further than JustFab.es. Thank you, JustFab.es, for being a game-changer in the world of online shopping! Warmly, A Delighted Customer 💕
S Sabela Camaño
281 days ago

A Lifesaver!

After a frustrating experience with a different company, I stumbled upon justfab.es and decided to give it a shot. The smooth user interface and enticing deals drew me in, and I placed my first order with high hopes. To my dismay, I encountered an issue with cancelling my subscription. Desperate to resolve the matter, I reached out to justfab.es through every possible channel, but to no avail. Phone calls led to emails, emails directed me to Instagram, and the cycle continued, leaving me in a state of dismay. However, just when I felt all hope was lost, a glimmer of light appeared. After expressing my exasperation on various platforms, a responsive representative from justfab.es reached out to me on Instagram. Their prompt and empathetic response not only addressed my concerns but also provided a viable solution to my predicament. Thanks to their exceptional customer service, I was able to successfully cancel my subscription and receive a refund for any erroneous charges. The dedication and willingness to go the extra mile truly saved the day for me. For anyone seeking a reliable and customer-centric experience, I wholeheartedly endorse justfab.es. Their commitment to resolving issues and ensuring customer satisfaction is truly commendable. Thank you, justfab.es, for restoring my faith in online shopping!
S shells
313 days ago

Fine untill now!!!

I can't praise JustFab enough. Their shoes have always been top quality, and I've been a satisfied customer for quite some time. However, my recent order hit a bump when I had to verify my address. This was a bit frustrating, especially since I'd never had this issue before. On the bright side, their flexible membership allowed me to skip a month or two and accumulate points for future purchases. I used these points to buy more shoes this time around. Despite the address verification delay, I'm eagerly waiting for my new shoes to arrive. I trust that JustFab will iron out the delivery issues promptly. Overall, I'm impressed with their products and the membership perks are definitely worth it. I look forward to slipping into my new pair of shoes as soon as possible!
S shells
313 days ago

Exceptional Service Despite Minor Hurdles!

Sharing my feedback on shopping with justfab.es! Initially, my purchases had been smooth sailing with great quality shoes. However, my recent order faced a slight hiccup during address verification, which was surprising as it hadn't been an issue before. Despite this, I appreciate the flexibility to skip months and accumulate points for future purchases. While my current delivery seems to be facing delays, even with the same address, I remain hopeful that the matter will be resolved promptly. Looking forward to slipping into my new shoes soon!
C Cassandra Perez
421 days ago

My 5 year old could put 2 matching sizes together!

I can't believe I've been a member of justfab.es for quite some time now. The frustration of receiving the wrong shoe size not once, but four times, almost made me give up on their services completely. It felt like a recurring nightmare, especially when I received two different sizes that weren't even close to what I'd originally ordered. What's worse is that I was expected to foot the bill for shipping to return their mistakes, which only added insult to injury. At one point, I couldn't help but joke that even my 5-year-old could do a better job at matching shoe sizes. Thankfully, I finally decided to cancel my subscription. It's such a relief to be free from the constant disappointment and inconvenience. I hope others don't have to go through the same ordeal.
C Cassandra Perez
421 days ago

Exceptional Service that Exceeds Expectations!

After reading a discouraging review, I almost hesitated to try JustFab, but I am beyond thrilled that I did! My experience with JustFab.es was a complete 180 from what I expected. The shoes I ordered were not only stylish but also arrived promptly. The sizes were perfect, and the quality was impeccable, showcasing attention to detail in every stitch. What truly impressed me was their customer service. I had a minor issue with one of my orders, and their team went above and beyond to resolve it promptly and courteously. There was no hassle with the return process, and they even covered the shipping costs without me having to ask. This level of customer care is rare to find nowadays, and it definitely deserves recognition. JustFab.es has won me over as a loyal customer, and I can't wait to explore more of their collections. Thank you for restoring my faith in online shopping!
R Rafaela Garrido
480 days ago

honest and good value for €

I couldn't be happier with my experience on justfab.es. From the start, I was impressed by their honesty and transparency about their purchasing conditions. What really got me hooked was their incredible value for money, which made me gladly opt for the subscription model without any regrets. Having dived into the shopping experience, I was pleased with the seamless process, but now the true test lies in the quality of the products. Fingers crossed that it matches up to the ease of shopping. As a customer, I feel valued and excited to see what the future holds with JustFab.
R Rafaela Garrido
480 days ago

A Genuine Find: Exceptional Value for Your Money at JustFab.es

When I stumbled upon JustFab.es, I wasn't sure what to expect. But to my delight, their transparency about their buying policies was refreshing. The deal they presented boasted an impressive balance between quality and affordability that made signing up for a subscription a no-brainer, despite my initial reservations. As I eagerly await my next visit to their site, I can't help but hope that the exceptional shopping experience matches the promised quality of their products. Fingers crossed that my positive experience continues!
R Rosana S. Persomo Silvera
496 days ago

Excellent for my in 123

As a long-time customer of JustFab.es, I can't help but express my utmost satisfaction with the exceptional experience I've had. When it comes to finding the perfect fashion pieces, JustFab.es has consistently exceeded my expectations and made me feel like a VIP every time I shop. From the moment I discovered their website, I was blown away by the wide range of trendy and stylish options available at my fingertips. Whether I needed a show-stopping outfit for a special occasion or just wanted to refresh my everyday look, JustFab.es had it all. The convenience of browsing through their curated collections and finding the right styles for me was unmatched. What truly sets JustFab.es apart is the impeccable quality of their products. Each item I've purchased has not only looked fabulous but has also lasted through countless wearings and washes. The attention to detail and craftsmanship in their clothing, shoes, and accessories truly reflects their dedication to providing top-notch fashion to their customers. Furthermore, the customer service at JustFab.es has been nothing short of amazing. Whenever I've had a question or needed assistance, their team has been incredibly helpful and quick to resolve any issues. It's reassuring to know that they genuinely care about their customers and go above and beyond to ensure a positive shopping experience. In addition to their impressive product quality and customer service, JustFab.es also offers fantastic membership perks and discounts, making it even more rewarding to shop with them. The VIP membership especially has been a game-changer for me, allowing me to access exclusive deals and early access to new arrivals. Overall, my journey with JustFab.es has been nothing short of fantastic. I've not only found incredible fashion pieces that have elevated my wardrobe but have also enjoyed the seamless and enjoyable shopping experience they consistently provide. For anyone looking to stay on top of the latest trends and invest in high-quality fashion, I wholeheartedly recommend giving JustFab.es a try - you won't be disappointed!
R Rosana S. Persomo Silvera
496 days ago

Life-changing Style at JustFab: A Personal Transformation Story

As someone who struggled for years to find a fashion brand that truly understood my unique style and offered affordable options, JustFab has been a game-changer for me. Not only have I discovered the perfect pieces to elevate my wardrobe, but the convenience of shopping online at justfab.es has truly saved me time and frustration. The range of options on JustFab is unparalleled; I can effortlessly find trendy pieces for any occasion, from casual weekend wear to sophisticated office attire. The quality of the clothing and accessories always exceeds my expectations, and the prices fit perfectly within my budget. What truly sets JustFab apart, though, is the confidence boost it has given me. I no longer dread getting dressed in the morning; instead, I look forward to creating stylish and put-together outfits that make me feel amazing. The compliments I receive when wearing JustFab pieces only reinforce my newfound self-assurance. Thank you, JustFab, for not only providing me with excellent fashion in the blink of an eye but also for helping me rediscover my love for showcasing my unique style. My experience with JustFab has been nothing short of stellar, and I can't recommend it enough to anyone looking to revamp their wardrobe and embrace their authentic self.
Y Yolanda Fernández Fonseca
521 days ago

JustFab: Where Speed Meets Gratitude

I can't help but express my immense gratitude for JustFab.es. Not only is their service incredibly fast, but the range of items available truly allowed me to discover and embrace my authentic style. From trendy shoes to fashionable clothing, JustFab has it all, and I couldn't be more thankful. Thank you, JustFab, for making my shopping experience truly exceptional!
Y Yolanda Fernández Fonseca
521 days ago

A Fashion Oasis: JustFab Exceeds Expectations!

Embarking on my style journey with JustFab.es was an absolute game-changer for me. The sheer variety of items available left me feeling like a kid in a candy store, eagerly exploring and discovering pieces that resonated with my true self. The speed at which I could browse, choose, and receive my selections was simply astounding, reaffirming my trust in JustFab's commitment to customer satisfaction. I am truly grateful for the opportunity to enhance my wardrobe with JustFab's impeccable collections. Each item seemed tailor-made for my taste, making the entire experience not just fast but remarkably fulfilling. Thank you, JustFab, for helping me rediscover and embrace my authentic style with such ease and joy!
S Shaimaa H.
523 days ago

Spam!!!!

I can't believe I fell for it- the false promises, the hidden fees, the uncomfortable shoes. JustFab.es turned into a nightmare for me. Every month, without warning, they billed me €39.90, supposedly for some membership I never signed up for. And the products? Painful to wear! The worst part? I couldn't even reach customer service to sort things out. After hitting rock bottom with JustFab, I stumbled upon a saving grace. Oh, how I wish I'd found it sooner - Shoeland.com. The contrast was stark. Their shoes are not only fashionable but genuinely comfortable. The whole experience felt like a breath of fresh air after slogging through the mess at JustFab. Shoeland's customer service is a class apart. I experienced a level of care and attention that I'd only dreamt of while dealing with JustFab. No surprise charges, no hidden fees, just exceptional footwear and excellent service. I'm never looking back after finding Shoeland. Goodbye, JustFab, and thank you, Shoeland, for restoring my faith in online shopping.

Introduction

JustFab.es is a popular online fashion retailer that offers a wide range of trendy clothing, shoes, and accessories for women. With a unique subscription model, the website aims to make personalized fashion accessible and affordable to everyone.

Pros and Cons

  • Pros:
    • Wide variety of stylish products
    • Personalized recommendations based on style preferences
    • Exclusive access to member-only sales and discounts
    • Convenient subscription model with flexible options
    • User-friendly website with easy navigation
  • Cons:
    • Limited selection for plus-size and petite customers
    • Some users find the subscription model restrictive
    • Shipping costs can be high for non-members
    • Limited community involvement and sustainability initiatives

User Experience

JustFab.es offers a seamless shopping experience with its easy-to-use website. The homepage showcases the latest fashion trends and personalized recommendations for each member. The website's intuitive navigation allows users to browse through various categories, filter products by size, color, and style, and read customer reviews to make informed purchase decisions.

Pricing and Value for Money

JustFab.es offers affordable pricing, making it suitable for budget-conscious shoppers. The subscription model enables members to access high-quality fashion items at discounted prices. With regular promotions and sales, customers can enjoy excellent value for their money.

Customer Service

JustFab.es prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive and helpful, addressing queries and concerns efficiently. However, some customers have reported longer response times during peak periods.

Product Quality and Selection

JustFab.es offers a wide selection of trendy clothing, shoes, and accessories. While the majority of products are of good quality, some customers have expressed concerns about durability. However, customer reviews overall indicate a satisfactory and positive experience with the merchandise.

Website Usability

JustFab.es boasts a user-friendly website with a clean and modern design. Navigating through the various sections and finding desired products is smooth and hassle-free. The website's responsive design ensures a seamless shopping experience across different devices.

Returns and Exchanges

JustFab.es offers a hassle-free returns and exchanges policy. Customers can easily initiate returns through their online accounts, and the company provides prepaid shipping labels for convenience. However, some customers have reported delays in processing returns and receiving refunds.

Promotions and Discounts

JustFab.es regularly offers promotions and discounts for its members. These exclusive deals allow customers to save money on their purchases and unlock further savings. From seasonal sales to special member-only perks, JustFab.es ensures that its members feel valued and rewarded.

Reputation

JustFab.es has built a solid reputation as a reputable online fashion retailer. With a large customer base and positive customer reviews, the website has gained trust among fashion enthusiasts. JustFab.es maintains a commitment to offering trendy, high-quality products and exceptional customer service.

Payment Options

JustFab.es provides multiple payment options to cater to diverse customer preferences. Customers can choose to pay using credit or debit cards, including Visa, Mastercard, and American Express. The website also accepts PayPal, allowing for a secure and convenient checkout process.

Loyalty Programs

JustFab.es offers a loyalty program that rewards members with points for every purchase made. These points can be redeemed for discounts and exclusive perks. The loyalty program enhances the overall shopping experience and encourages customer loyalty.

Customer Reviews

Customer reviews play a significant role in JustFab.es, allowing shoppers to gain insights into product quality, fit, and overall satisfaction. Positive reviews highlight the website's fashion-forward products, great value for money, and timely delivery. Negative reviews are generally related to sizing issues, delays in refunds, or limited product availability.

Community Involvement

While JustFab.es focuses primarily on providing fashion options to its customers, there is limited information available regarding community involvement initiatives or sustainability efforts. Expanding their involvement in social causes and promoting sustainable practices would be beneficial for their brand image.

Shipping and Costs

JustFab.es offers various shipping options to cater to customer preferences. The website provides free shipping on orders over a certain amount for members. Non-members may incur shipping costs, which vary depending on the location and speed of delivery chosen. However, some customers have reported longer-than-expected delivery times. To conclude, JustFab.es is a reputable online fashion retailer that offers trendy products, a personalized shopping experience, and excellent value for money. While there are some areas for improvement, such as expanding size options and enhancing community involvement, JustFab.es overall provides a satisfying and enjoyable shopping experience for fashion-forward individuals.