Rate Now Justfly
X
Rate Justfly
Pie-Chart Analysis
5% users rated Poor
11% users rated Average
15% users rated Very Good
47% users rated Excellent
J
julie
From Dreaming to Jet-Setting: A Dream Come True with JustFly
Embarking on a journey to Japan was a long-held dream of mine. As I scoured the internet for the best flight deals, JustFly emerged as a shining star in the realm of travel bookings. After entering my email for price notifications, I patiently awaited confirmation from a friend before making a final decision. Imagine my surprise when, upon checking my inbox, I discovered a newly listed flight to Japan at a whopping 30% lesser price, departing from a nearby airport! Without wasting a moment, I seized this golden opportunity and booked my tickets swiftly. JustFly not only made my dream of exploring Japan a reality but also ensured that I could do so at an unbeatable price. Their seamless service and incredible deals have transformed my aspirations into tangible adventures, and for that, I am immensely grateful. Thank you, JustFly, for turning my wanderlust into a soaring reality. E
Ezelene Wilkie
Embarking on a New Journey with Justfly.com: A Heartfelt Review
In my recent adventure with Justfly.com, I found myself navigating their services for the very first time. I must admit, I was initially unsure of what to expect. However, as my journey unfolded, I was pleasantly surprised and ultimately satisfied with the entire experience. One particular moment stood out during my interactions with Justfly.com – the issue of seat selection. While I encountered a minor hiccup regarding seat assignments, I appreciated the transparency in their process. Though prompted to select seats at an additional cost, I opted to have my seat assigned. While this may have caused a momentary pause, it allowed me to trust in the system and the expertise of the team behind the scenes. Overall, my first encounter with Justfly.com left me feeling reassured and content. The seamless booking process and the proactive approach of the customer service team truly set the tone for a remarkable journey ahead. As I prepare to embark on future travels, I am confident that Justfly.com will continue to be my trusted companion in the skies. Thank you, Justfly.com, for turning my apprehension into admiration, and for paving the way for a new chapter of stress-free adventures. M
Malinda Meaux
From Loss to Adventure: Finding Solace with JustFly
Losing a loved one can turn your world upside down. In the midst of darkness, a glimmer of light appeared when I reconnected with dear friends planning a cruise adventure. The thought of setting sail in August brought a mix of excitement and apprehension. JustFly stepped in as my guiding compass, effortlessly helping me book my ticket to healing and new beginnings. Navigating through the waves of grief, JustFly became my beacon of hope, shining light on the path to rejuvenation. Their seamless booking process and unwavering support transformed a daunting journey into a smooth sail towards solace and joy. To the team at JustFly, your kindness and efficiency have truly blessed me in ways words cannot express. As I prepare to embark on this voyage of rediscovery, I am grateful for the role JustFly has played in turning my sorrow into serenity. Thank you for being my wings when my spirit needed to soar again. With JustFly by my side, I am not just cruising; I am gliding towards healing and cherishing precious moments once more. C
CRISTINA C.
Transformative Travel Experience with JustFly
From initial excitement to sudden worry, my journey with JustFly took an unexpected turn. Booking two reservations on 02/14 was a breeze, but the wait for the e-ticket for the second one left me anxious. As 02/17 approached, uncertainty loomed large. While the first e-ticket arrived promptly, the second remained elusive, despite the funds being deducted instantly. Clutching onto a confirmation number, I found myself in limbo as the transaction status stayed pending. Turning to the airline website for answers, I discovered that even there, the ticket awaited payment confirmation. Yet, amidst this uncertainty, JustFly stood unwavering in their support, diligently addressing my concerns and navigating through the complexities. Their commitment to resolving the issue and ensuring a seamless experience shone through, assuring me that my travel plans were in safe hands. Through this unexpected delay, JustFly showcased unparalleled customer service, transforming a moment of doubt into one of trust and reliability. My journey with them may have faced a bump, but it was their dedication and unwavering support that turned the tide, making me a loyal customer for life. Thank you, JustFly, for turning challenges into opportunities to surpass expectations. T
Thomas Brown
Empowering Travelers at JustFly.com
Embarking on a journey with JustFly.com has been a mixed bag for me. While their platform offers a plethora of travel options, I too encountered a hiccup along the way. The suspense and confusion of not knowing which one of my four connecting flights was full left me in a state of disarray. Constant trial and error felt like wandering in a labyrinth without a map. Yet, amidst these challenges, I must commend JustFly.com for their user-friendly interface and diverse range of choices. To enhance customer experience, I urge them to consider providing real-time updates on specific flight status, granting travelers the clarity and peace of mind they deserve. In the realm of travel, transparency is key, and a simple notification could have saved me valuable time and effort. Despite this setback, I remain hopeful that JustFly.com will continue to innovate and prioritize customer feedback, fostering a seamless and enjoyable travel booking experience for all. Let us journey together towards a brighter, more informed future in the realm of online travel booking. Cheers to transparent skies and smoother travels ahead! G
gregory mohr
Turning a Blind Eye to Customer Concerns
My experience with justfly.com left me feeling deceived and disheartened. Upon going through the seat selection process, I was shocked to see a hefty $290 fee for choosing seats. Immediately realizing the mistake, I canceled the selection, but to my dismay, I was still charged the full amount. Despite rectifying the issue with the airline, Justfly insisted on an additional $80 charge for a service I never received. The lack of transparency and accountability in handling customer concerns was truly disappointing. The whole ordeal felt like a meticulously planned seat selection scam to exploit unsuspecting travelers. This incident has undoubtedly tarnished my trust in their services, making me question their integrity and customer care. As a conscientious traveler, I urge others to be cautious of such misleading practices in the booking process. The bitter aftertaste of this experience has solidified my decision to steer clear of Justfly in the future. It's disheartening to see a company prioritize profit over ethical business practices and customer satisfaction. J
John Carlson
Transformative Customer Service: Turning Frustration into Satisfaction!
Embarking on my travel journey with justfly.com initially left me disheartened due to some service hiccups. However, amidst the initial challenges, I had the privilege of engaging with their customer service team. Despite encountering a language barrier and background noise, a remarkable transformation took place. The representative, though initially challenged by delays and noise, displayed unwavering patience and dedicated efforts to ensure my concerns were addressed. Through active listening and clear communication, we navigated through the obstacles, eventually finding mutual understanding. Their commitment to resolving issues efficiently was truly commendable. Navigating additional fees and seat requests, which initially seemed burdensome, I discovered that the value in the service stretched beyond monetary transactions. The willingness to rectify communication shortcomings showcased a genuine dedication to customer satisfaction. In retrospect, what could have been a frustrating experience evolved into a lesson in exceptional customer service. justfly.com not only resolved my concerns but also left a lasting impression of dedication and perseverance in ensuring customer satisfaction. This transformative experience highlights the significant impact of attentive and empathetic service in turning challenges into opportunities for connection and loyalty. W
william calvin
Exemplary Service at FlightSavvy: Where Communication Exceeds Expectations
When I booked my flights via FlightSavvy, I experienced a stark contrast to my previous nightmare with another online service. FlightSavvy ensured that I was promptly notified of any flight modifications, allowing me to make necessary adjustments without any hassle. The proactive approach of the team at FlightSavvy made all the difference, saving me from the stress of missed connections. What truly impressed me was their exceptional customer service. Unlike my previous encounter where apologies were the only response I received, FlightSavvy's team went above and beyond to assist me in rebooking and ensuring a smooth journey ahead. Their efficient handling of the situation reflected a genuine care for their customers, making me feel valued and supported throughout the process. I am immensely grateful for the impeccable service provided by FlightSavvy, restoring my faith in online booking platforms. From their clear communication to their dedication to customer satisfaction, FlightSavvy has set a new standard in the industry. If you're looking for a reliable and customer-oriented travel partner, FlightSavvy is the way to go. Thank you, FlightSavvy, for being a beacon of excellence in the world of travel services. J
Julia A
JustFly: A Lifesaver for My Overseas Adventure
Embarking on my first international trip, I was overwhelmed with the daunting task of finding affordable airfare to Amsterdam. After tirelessly scouring the internet for two days, I stumbled upon JustFly, and let me tell you, it was a game-changer. Not only did JustFly offer the best deal imaginable, but the flexibility in choosing flight times and layovers made the entire booking process a breeze. It was a perfect fit for my needs, especially since I was venturing out of the country for the first time. Thanks to JustFly, my journey to Amsterdam was not only affordable but also tailored to my preferences. The stress of booking flights evaporated, replaced by excitement for my upcoming adventure. I am beyond grateful for stumbling upon JustFly and will undoubtedly be using their services for all my future travel endeavors. JustFly, you have gained a loyal customer in me! J
Jim
Lost in Discounts: My Honest Feedback on Navigating Savings with justfly.com
Embarking on a journey to book my dream vacation, I eagerly navigated through justfly.com, eyes sparkling with anticipation. However, as I reached the final stretch towards confirming my booking, a hurdle emerged - the elusive promo code entry. My excitement waned as I searched in vain for the magical box that would unlock additional discounts. Despite the array of tempting extras beckoning me, the absence of a smooth promo code entry left me feeling adrift in a sea of missed opportunities. While the website boasted user-friendly features, the lack of a clear pathway to apply discounts left a bittersweet taste in my mouth. I yearned to sing praises of a seamless booking experience, yet the unyielding absence of a promo code entry cast a shadow over my journey with justfly.com. The potential for a perfect 5-star rating lay tantalizingly close, overshadowed by this overlooked detail. In the end, my love for a good deal clashed with the frustration of a missed opportunity. justfly.com, with a small tweak in the booking process, could have transformed my experience into a flawless symphony of savings and satisfaction. Despite this setback, I remain hopeful that future travelers will benefit from a smoother path to discount paradise, allowing them to soar towards unforgettable adventures with ease. J
Jose Zuniga
I’ve been right here for a few years and I…
My assessment for justfly.com I've been right here for a few years and I might not go any the place else, Simply Fly is one of the best there's within the trade ; thanks Simply Fly P
Patricia Crozier
Just Fly: Transparency at Its Finest
After stumbling upon Just Fly, I was pleasantly surprised by their straightforward approach. No hidden fees, no surprises - just pure transparency. Navigating their website was a breeze, and the efficiency with which I could book my flights was truly commendable. Their open and honest pricing policy not only saved me money but also earned my trust. Thank you, Just Fly, for proving that honesty is still the best policy in the travel industry! R
Roy Frederick
Rediscovering Wanderlust: A Journey with Justfly.com
Embarking on my travel plans with Justfly.com was truly a blessing in disguise. Despite my initial apprehensions due to the lack of direct contact, the seamless online booking process quickly put my worries to rest. What truly amazed me was the incredible pricing that Justfly.com offered, making my dream trip not only feasible but also affordable. As I navigated through the website, I was pleasantly surprised by the user-friendly interface and the plethora of options available. From flight choices to accommodation preferences, every aspect was thoughtfully organized, allowing me to tailor my journey according to my desires. Booking with Justfly.com transcended the mere act of securing travel arrangements; it was an experience that reignited my passion for exploration and discovery. The convenience of online booking combined with the unbeatable prices made my trip not just a reality but a memorable and cherished experience. Justfly.com not only facilitated my travel plans but also nurtured a newfound sense of wanderlust within me. It was more than a booking platform; it was a catalyst for my adventure, proving that sometimes the best journeys begin with a simple click. R
Richard Mount
Unveiling the Surprising Pitfalls of Seat Assignment Fees: A Customer’s Revelation
Diving into my recent booking experience with justfly.com, I embarked on a journey filled with unexpected fees lurking beneath the surface. While navigating through the process, I stumbled upon a peculiar phenomenon - the mysterious double charge dilemma. As I carefully reviewed my final booking cost, I noticed not one but two seat assignment fees. The airlines had levied their own fee, only to be mirrored by a seemingly redundant charge from justfly. This discovery left me pondering, why the double charge? Despite my initial confusion and frustration, I delved deeper into the matter, seeking answers and clarity. As a customer expecting transparency and fairness, I couldn't comprehend why there were multiple fees for the same service. This experience has shed light on the importance of meticulous scrutiny when booking flights, urging fellow travelers to be vigilant and discerning. While justfly.com may offer convenience and competitive deals, it is imperative to watch out for hidden fees that may cloud the overall booking process. In hindsight, this unforeseen revelation has empowered me to be more vigilant and informed when engaging with online booking platforms. As I navigate through the realm of travel arrangements, I am now equipped with a newfound awareness and attentiveness, ensuring that I am not caught off guard by duplicative charges. In conclusion, my encounter with the enigmatic seat assignment fees has not only deepened my understanding of the intricacies of airline pricing but has also underscored the significance of thorough research and scrutiny in the realm of online bookings. Let this testimonial serve as a beacon of caution and enlightenment for fellow travelers, guiding them through the labyrinth of hidden fees and ensuring a seamless and transparent booking experience. E
Elizabeth Oatman Ziobro
Unforgettable Customer Support Experience with JustFly: A Testimonial of Dedication
Let me share my recent encounter with JustFly's exceptional customer service team. I encountered a payment issue during my booking, but the swift response from a caring agent turned my frustration into delight. Within an hour of reaching out, a knowledgeable representative promptly returned my call. Her assistance was more than just helpful; it was transformative. Patiently and diligently, she addressed all my concerns and queries, guiding me through the entire resolution process with utmost professionalism. Her expertise not only solved my payment concern but also left me feeling valued as a customer. In a world where personalized care can be rare, the exceptional service provided by JustFly's agent was a breath of fresh air. It's experiences like these that truly set a company apart. Thank you, JustFly, for not only addressing my issue efficiently but also for showcasing genuine dedication to customer satisfaction.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Navigating the Skies with JustFly: A Comprehensive Review
In the ever-evolving world of travel, finding a reliable and efficient online flight booking platform is essential. JustFly emerges as a prominent contender in this realm, offering travelers a seamless experience in their quest to explore the world. This review delves into the various facets of JustFly, shedding light on its user-friendly interface, competitive pricing, and array of features that cater to both the seasoned globetrotter and the casual traveler. From flight options that span the globe to intuitive booking processes, JustFly presents itself as a potential game-changer for those seeking convenience, affordability, and a touch of adventure in their travel plans.Review on justfly terms of Customer Service, Delivery Timeliness, Reliability, Product Quality, App & Websites for user interface and navigation
| Aspect | Rating (1-5) | Comments |
|---|---|---|
| Customer Service | 4 | JustFly's customer service was generally responsive and helpful. While some inquiries took longer to resolve, the agents were courteous and attentive. |
| Delivery Timeliness | 3.5 | Flight bookings were usually processed on time, but there were instances where slight delays occurred, causing minor inconvenience. |
| Reliability | 4.5 | JustFly demonstrated a high level of reliability, consistently delivering the booked flights without major disruptions or unexpected changes. |
| Product Quality | 4 | The flights and travel packages offered through JustFly met expectations, providing a satisfactory travel experience in terms of airlines and accommodations. |
| App & Website UI/UX | 4.5 | The JustFly app and website boasted an intuitive user interface, making flight searches and bookings easy and efficient. Navigation was seamless and straightforward. |
User Testimonial:
As part of the Askmeoffers Editorial Team's endeavor to review online travel platforms, we recently made a booking through JustFly. Our experience with the booking process and the subsequent receipt of flight details were met with a mix of satisfaction and slight discrepancy.- Product Description Accuracy: Flights When we initially browsed the JustFly website, we were impressed by the comprehensive details provided about available flights. The departure and arrival times, airlines, layovers, and ticket classes were all clearly outlined. It's with pleasure that we report the flights we received for our Paris trip adhered closely to the descriptions provided on the website. The departure and arrival times were accurate, the airlines matched, and the layovers were as expected. The level of accuracy in this aspect certainly contributed to a seamless travel experience.
- Product Description Accuracy: Hotel Moving on to the hotel accommodations, the JustFly website showcased vivid images of the hotel rooms and facilities. The room types, amenities, and location details were all highlighted. Our experience upon arriving at the hotel mirrored the descriptions presented online. The room we were allocated matched the images and description, and the amenities provided were in line with what was promised. The hotel's central location was also a plus, aligning with the information provided during the booking process.
- Booking Process and Customer Service: The ease of booking through the JustFly platform cannot go unnoticed. The website's user interface was intuitive, making it straightforward to select flights and hotels based on our preferences. Additionally, the Askmeoffers team was in touch with JustFly's customer service to clarify a few questions before finalizing the order. The agents were prompt, knowledgeable, and patient, ensuring that our concerns were addressed and our preferences were accommodated.
Review on payment, checkout process, shipment and return process, refund policy, justfly customer service
| Aspect | Rating (1-5) | Comments |
|---|---|---|
| Payment & Checkout Process | 4 | JustFly's payment and checkout process was straightforward and secure. Various payment options were available, making the transaction convenient for users. The process was efficient, with clear instructions guiding users through each step. |
| Shipment & Return Process | 3.5 | While JustFly doesn't directly handle physical shipments, the process for receiving flight details was smooth. However, information discrepancies noted in the received details (as mentioned in the previous testimonial) slightly affected our perception. A dedicated section explaining the process and how to manage changes could enhance user experience. |
| Refund Policy | 3.5 | JustFly's refund policy appeared reasonable, aligning with industry standards. However, the clarity of the policy could be improved, especially regarding instances of flight changes and cancellations. A more comprehensive and easily accessible policy would benefit users. |
| Customer Service | 4.5 | JustFly's customer service team displayed a high level of responsiveness and assistance. Queries were typically addressed in a timely manner, and the agents were polite and accommodating. The team's proactive approach to assisting users contributed to a positive experience. |
Positive and negative user testimonials about justfly
| Testimonial | Rating (1-5) | Comments |
|---|---|---|
| Positive Testimonial 1 | 4.5 | Anisha- "Being part of the Askmeoffers Editorial Team, we reached out to frequent shoppers on JustFly to gather their feedback. The unanimous consensus among users was the platform's user-friendly interface, making flight booking a breeze. The competitive pricing and wide range of flight options were appreciated, enabling travelers to tailor their journeys effectively. JustFly's customer service stood out as responsive and helpful, ensuring smooth travel experiences. Users expressed a desire for more comprehensive refund policy information, but overall, JustFly remains a reliable choice for hassle-free flight bookings." |
| Positive Testimonial 2 | 4 | Mukesh- "Our team's interactions with JustFly highlighted the platform's effectiveness in simplifying the flight booking process. The responsive website and app allowed for quick searches and easy bookings. The variety of payment options added to the convenience. One user remarked on how JustFly's customer service went the extra mile to resolve a last-minute issue, ensuring a stress-free travel experience. While some found the refund process slightly unclear, the platform's strengths in usability and customer support were undeniable." |
| Negative Testimonial 1 | 2.5 | Banti- "As a member of the Askmeoffers Editorial Team, our engagement with JustFly exposed a few pain points. While the booking process was smooth, discrepancies between flight details on the website and those received raised concerns about information accuracy. In one instance, a user experienced confusion due to an unexpected flight change. The refund policy's lack of clarity left some travelers uncertain about their options. The experience highlighted the need for more transparent policies and improved accuracy in information dissemination." |
| Negative Testimonial 2 | 2 | Tez- "Our team's outreach to JustFly frequent shoppers resulted in mixed reviews. Some users reported difficulties with the checkout process, with payment options not functioning as expected. Furthermore, there were instances where flight details underwent unexpected changes post-booking. While JustFly's customer service tried to assist, these instances left travelers frustrated. The need for enhanced transparency in terms of policy information and smoother payment experiences were areas users emphasized for improvement." |
Navigating the Skies with JustFly: A Comprehensive Analysis
As a member of the Askmeoffers editorial research team, we embarked on an extensive study of JustFly, aiming to uncover insights into its user base, trends, and offerings. Our analysis delved into audience interests, global traffic analytics, user demographics, popular products, and cities with the highest number of orders. The collected data sheds light on JustFly's standing in the online flight booking industry.- Audience Interests and Global Traffic Analytics:?To comprehend the scope of JustFly's influence, we delved into audience interests and global traffic patterns.
Aspect Rating (1-5) Findings Audience Interests 4.5 JustFly garnered substantial interest from travelers seeking budget-friendly flights across diverse destinations. Global Traffic Analytics 4 The platform demonstrated commendable global traffic, indicating its reach and popularity among international users. - User Demographics:?Understanding user demographics is pivotal for tailoring services. Our investigation focused on gender and age distribution among JustFly users:
Demographics Rating (1-5) Gender Distribution (%) Age Distribution (%) Gender 4.2 Female: 45% 18-24: 25% Age 4.3 Male: 55% 25-34: 35% - Popular Products:?Analyzing JustFly's product popularity aids in identifying consumer preferences. Here's a breakdown of the most sought-after offerings:
Product Category Rating (1-5) Insights Flights 4.6 JustFly's diverse flight options, competitive pricing, and user-friendly interface contributed to its popularity. Travel Packages 3.9 Travel packages were favored for their convenience, though some users expressed a desire for more customization. - Cities with Highest Number of Orders:?Unveiling the most popular travel destinations through JustFly's orders illuminates traveler preferences:
City Rating (1-5) Observations New York 4.5 New York emerged as a prominent city with a high number of flight bookings, reflecting its busy travel scene. Los Angeles 4.2 Los Angeles followed suit, showcasing strong user engagement and demand for flight bookings. London 4.3 London represented the global interest in JustFly, with a significant number of users seeking flights.