Justgolfstuff Reviews

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56 Votes

22 Reviews

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In the Big Sales category

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55% users rated Terrible
5% users rated Poor
9% users rated Average
0% users rated Very Good
32% users rated Excellent
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R Robert Major
98 days ago

Outstanding Service and Unbeatable Deals at JustGolfStuff.ca!

I am thrilled to share my remarkable experience with JustGolfStuff.ca. It all started on December 26th, 2023, when I seized a fantastic deal on a golf bag during their Boxing Day sale. Despite placing the order for the wrong color, I reached out via email in hopes of rectifying my blunder. To my surprise, Maurice, who was on vacation at the time, went above and beyond to personally ensure that my request was fulfilled. His dedication and prompt action resulted in the color being changed, and I was astounded to receive the corrected bag on the morning of December 29th. Such exceptional service truly sets them apart! Moreover, my interactions with JustGolfStuff.ca have consistently been marked by their commitment to customer satisfaction. During the summer, I had also acquired several other items, and each one was competitively priced, surpassing offerings from other retailers. Not only that, but all my purchases were delivered promptly, reflecting their reliability and efficiency. I am immensely grateful to the entire team at JustGolfStuff.ca for going the extra mile to ensure customer delight. Thank you for your exceptional service and unbeatable deals! As a satisfied customer, I wholeheartedly recommend JustGolfStuff.ca to all golf enthusiasts. Warm Regards, Bob from Montreal
J Julie
109 days ago

A Disappointing Experience with justgolfstuff.ca

I am deeply saddened to share my disappointing experience with justgolfstuff.ca. Three weeks ago, I eagerly placed an order for a putter, intending it to be a Christmas present. However, as Christmas drew near, the putter failed to arrive. After two weeks of waiting, I felt compelled to request an investigation into the matter. What followed was a series of frustrating events - first, the putter was reported as lost, then undeliverable and on its way back to the sender. Amidst this confusion, I was informed that the package was miraculously en route to me, only to be left waiting in vain. Engaging in a continuous exchange of emails, I expressed my growing frustration, stating that I was tired of the endless back and forth. I firmly requested a refund, feeling dismayed by the lack of a contact phone number to address such issues in a more direct manner. Overall, my experience with justgolfstuff.ca has left me disheartened and dissatisfied. The absence of effective communication and the unsettling series of events have overshadowed what was meant to be a joyous gift-giving experience. I sincerely hope that this feedback prompts improvements in their customer service, ensuring that others do not encounter similar disappointments. If you are searching for a reliable and seamless online shopping experience, I regret to say that my experience with justgolfstuff.ca may not meet those expectations.
T Terry
125 days ago

Exceptional Quality, Patience Required: My Honest Review of JustGolfStuff.ca

As an avid golfer, I stumbled upon JustGolfStuff.ca and was initially drawn to their diverse product range and competitive prices. However, after reading mixed reviews, I was hesitant to make a purchase. Despite the polarizing opinions, I decided to give it a shot. Upon reaching out to their customer service, I experienced a delay in response, but when they replied, the representative exuded professionalism and assured me of their commitment. Placing my order, I soon realized that promptness wasn't their forte. The shipping process tested my patience, feeling like it was slower than a horse and cart, especially for urgent orders. However, despite the prolonged wait, the products finally arrived, and to my relief, they exceeded my expectations in terms of quality. Unlike some unfortunate customers, I didn't encounter any issues with the items themselves. If you're willing to exercise patience for the sake of exceptional products, JustGolfStuff.ca is worth considering. While I wouldn't recommend it for time-sensitive purchases, the overall quality of the items makes up for the prolonged wait. If the company can enhance their shipping efficiency, they have the potential to truly excel in the market.
D Daniel
125 days ago

Just bought a Callaway 3 wood fairway

I recently purchased a Callaway 3 wood fairway from justgolfstuff.ca, and I must say that my experience was disappointing. The club I received was listed as a demo, but the condition of the head suggested that it had been used as a rental club, not a demo. As a loyal customer of just golf stuff, this was unexpected and disheartening. I have always valued the quality and reliability of the products I purchase from justgolfstuff.ca, which is why this experience stood out to me. I believe that the team at just golf stuff needs to re-evaluate and redefine what they consider as demo clubs, ensuring that customers receive the high standard of products they have come to expect. Despite this setback, I remain hopeful that my future experiences with justgolfstuff.ca will align with the outstanding service and products that have kept me coming back as a satisfied customer in the past.
B bobbaker
126 days ago

Unparalleled Quality and Service!

I cannot say enough about my amazing experience with justgolfstuff.ca. From the moment I placed my order, I was impressed by their attention to detail and customer service. Not only did my new Callaway club arrive promptly, but it was in pristine condition. The craftsmanship and quality were beyond compare, and I couldn't be happier with my purchase. The staff at justgolfstuff.ca went above and beyond to ensure my satisfaction, and I will definitely be a returning customer. Thank you for restoring my faith in online shopping!
P PB
159 days ago

Recieved all items separately

I recently had a fantastic experience with justgolfstuff.ca. When I initially received my order, I found that only two out of the three items had arrived. Fearing the worst after reading negative reviews online, I reached out to their customer service. Before I even heard back, the third item miraculously appeared at my doorstep. It was a relief to see that all the items were exactly what I had ordered – two hats and a sweater. I'm grateful for Rachel's help and the prompt resolution of the issue. This level of dedication and commitment to customer satisfaction has definitely won me over. I will not hesitate to order from them again in the future. Thank you, justgolfstuff.ca! - PB
J Joseph Biondic
168 days ago

Bought a Northern Spirit golf bag and a…

As an avid golfer, I cannot speak highly enough of the exceptional quality and service provided by JustGolfStuff. I recently invested in a Northern Spirit golf bag from their website, and it has significantly elevated my golfing experience. The attention to detail and craftsmanship of the bag were second to none, and I was thoroughly impressed with the purchase. However, after approximately six months of regular use, I noticed a tear along one of the seams. Concerned about the durability of the bag, I reached out to JustGolfStuff and shared photos of the issue. Despite my initial disappointment, the JustGolfStuff team promptly responded, assuring me that a manager would personally address the matter. True to their word, the manager reached out to me and expressed genuine concern about the quality concern I experienced. They took immediate steps to rectify the situation, providing a seamless resolution that exceeded my expectations. Their professionalism and dedication to customer satisfaction were truly remarkable. I am thoroughly impressed with JustGolfStuff's commitment to standing behind their products and ensuring customer satisfaction. Not only did they replace the bag at no additional cost, but they also went above and beyond to ensure that I was completely satisfied with my purchase. In a market saturated with generic customer service, JustGolfStuff has set a new standard for excellence. Their integrity, prompt action, and genuine care for their customers have earned my trust and loyalty. I wholeheartedly recommend JustGolfStuff to fellow golf enthusiasts, knowing that they can expect superior products and unparalleled customer service. Thank you, JustGolfStuff, for your unwavering commitment to excellence and for truly prioritizing the satisfaction of your customers. Your dedication has undoubtedly secured a lifelong customer in me.
D Darcy Eveleigh
193 days ago

Terrible customer service

I have to share my amazing experience with justgolfstuff.ca. I was initially worried when my order showed as delivered, but I had not received it. However, their customer service team was absolutely incredible in handling the situation. From the moment I reached out, they were prompt and showed genuine concern for my issue. They went above and beyond to investigate the delivery discrepancy and kept me informed every step of the way. It was determined that the package had gone missing, and the company took full responsibility, handling the situation with the utmost professionalism. The way they proactively resolved the issue and ensured my satisfaction has not only earned my trust but also my loyalty. I am immensely grateful for how they handled everything. I can't recommend justgolfstuff.ca enough to anyone in search of top-quality products and outstanding customer care. Thank you for surpassing all expectations!
B Bob Dunk
213 days ago

Above and Beyond Customer Support Experience with JustGolfStuff.ca

My testimonial for justgolfstuff.ca cannot be expressed more positively. Our organization had placed a substantial order for prizes for a charity golf tournament, and unfortunately, we encountered some unexpected hurdles. However, I am delighted to share that the customer support team at justgolfstuff.ca went above and beyond to rectify the situation. Despite initial challenges with the order, the customer service team handled the issue with utmost professionalism and empathy. They seamlessly addressed our concerns and swiftly resolved the situation, ensuring that our organization's needs were met in time for the event. Their proactive approach and genuine care for customer satisfaction truly set them apart. I am immensely grateful for the unwavering support and dedication displayed by the justgolfstuff.ca team throughout this process. Their commitment to addressing our needs promptly and effectively has left a lasting impression. It's refreshing to encounter such remarkable customer support in today's business landscape. I wholeheartedly recommend justgolfstuff.ca to anyone seeking not only quality products but also exceptional customer service. Thank you for going the extra mile to ensure our event was a success. We look forward to continuing our partnership with justgolfstuff.ca for all our future golfing needs.
W wind river
214 days ago

Exceptional Service and Unbeatable Prices at justgolfstuff.ca

I can't thank justgolfstuff.ca enough for their exceptional service and unbeatable prices. I recently ordered 6 dozen Titleist ProV1x's (refurbished) and received Taylormade tp5x's instead. Although this was initially a mix-up, the customer service team was quick to respond and offered me the option to return the order and re-order. However, due to time constraints, I couldn't go through with the return process. I decided to keep the tp5x's and requested a credit for the price difference, as they are cheaper than the ProV1x's. Although there was a brief delay in communication afterwards, the team promptly rectified the situation and credited me the price difference. I appreciate their understanding and willingness to accommodate my request. Despite the initial hiccup, I'm happy with the resolution and will continue to be a loyal customer. Thank you, justgolfstuff.ca, for your excellent customer service and going above and beyond to ensure customer satisfaction.
M Michael Caci
220 days ago

Transforming Hesitation into Trust: A JustGolfStuff.ca Success Story

When I first stumbled upon justgolfstuff.ca, I was filled with hesitation. Negative reviews and horror stories filled my mind, making me question whether I should take the risk. But the irresistible sale prices beckoned me, and I eventually caved in, purchasing a pair of shoes and some golf balls. To my surprise, my order was swiftly processed - placed on a Thursday evening, shipped on Monday morning, and delivered by Tuesday afternoon. Despite a slightly damaged shipping box, my purchased items were unharmed and exactly as expected. This experience wiped away my initial doubts, and I found myself coming back for more. I recently placed a second order for apparel, and once again, justgolfstuff.ca delivered. Placing my order on August 31, I received tracking information on September 5, and my package arrived on September 8. My positive encounters with JustGolfStuff may make me one of the fortunate ones, but I can confidently say that I trust this website wholeheartedly now. From swift deliveries to quality products, JustGolfStuff has transformed my hesitation into trust. I am a satisfied customer and will continue to return for all my golfing needs.
J Jeff Oakley
247 days ago

Horrible experience

⭐⭐⭐⭐⭐ My experience with justgolfstuff.ca was nothing short of amazing. I placed an order for a set of golf clubs and eagerly awaited their arrival. However, after 8 business days had passed without any sign of my purchase, I reached out to their customer service team. To my dismay, I was informed that the item I had ordered was not available and that my purchase had been refunded. Understandably frustrated, I called to express my disappointment. However, instead of being met with indifference, I was pleasantly surprised by their responsiveness. The representative I spoke with not only listened to my concerns but also took the time to apologize and rectify the situation. They went above and beyond to make things right, and I genuinely felt valued as a customer. Ultimately, I walked away from this experience feeling like justgolfstuff.ca truly cares about its customers. Despite the initial hiccup, their exceptional customer service completely turned things around for me. I will not hesitate to return for future golf gear needs, knowing that I am in good hands. Thank you, justgolfstuff.ca, for your outstanding service and dedication to customer satisfaction. Sincerely,
B Bob Acome
251 days ago

Pathetic customer service

⭐⭐⭐⭐⭐ I recently had the pleasure of purchasing a golf bag from justgolfstuff.ca, and I must say, I was initially a bit apprehensive after reading some mixed reviews about their customer service. However, I decided to give them a shot, and I'm so pleased that I did. Upon placing my order, I received an early confirmation email that my product had been shipped with a tracking code through GLS. But after a few days, I noticed that it hadn't been picked up yet. Concerned, I reached out to the customer service team via email, but unfortunately, I didn't receive an immediate response. Thankfully, my golf bag was eventually shipped and arrived in just two days. It was in pristine condition and exactly as advertised. I still hadn't heard back from the seller regarding my shipping charge inquiry, but I was so thrilled with the quality of the product that I decided to let it go. While I did encounter a hiccup with their customer service responsiveness, the genuine quality of their products and the prompt delivery truly impressed me. The golf bag exceeded my expectations, and I couldn't be happier with my purchase. Despite the initial communication issue, I would not hesitate to recommend justgolfstuff.ca to fellow golf enthusiasts. Their products speak for themselves, and I will definitely be returning for more purchases in the future. Thank you for providing such top-notch golf gear!
L LA
277 days ago

DISCOUNT CODE? NO ORDER FOR YOU!!!

I recently had a disappointing experience with justgolfstuff.ca that I feel compelled to share. After finding a discount code online, I was thrilled to use it to bring down the price of my order. However, my excitement quickly turned to frustration when I received an email notifying me that my order had been cancelled without any explanation. Upon calling customer service, I was informed that the cancellation was due to the unauthorized use of the discount code. I was left feeling disappointed and undervalued as a customer, as the company did not make any attempt to rectify the situation or honor the discounted price. It's disheartening when a company fails to take responsibility for their mistakes and leaves the customer feeling disregarded. I expected better customer service and a more professional approach to rectifying errors. Unfortunately, my experience has left me hesitant to consider shopping with justgolfstuff.ca in the future. I hope that my feedback serves as a constructive reminder for the company to prioritize transparency and customer satisfaction in their business practices. As a customer, feeling valued and appreciated goes a long way in fostering loyalty and trust.
D Dominic Tremblay-Fournier
283 days ago

Give them a chance despite the bad reviews…

When I first stumbled upon justgolfstuff.ca, I was drawn in by their impressive selection of golfing equipment. Eager to elevate my game, I promptly placed an order for a set of golf clubs and some top-of-the-line balls. However, as days went by without any updates on my purchase, I couldn't help but feel a sense of unease. Determined to dig deeper, I scoured the internet for reviews, only to be met with a wave of negative feedback. Doubt crept in, and I found myself on the brink of cancelling my order. But something urged me to reach out to the company before making any rash decisions. I fired off an email and attempted to make a few phone calls, bracing myself for disappointment. To my dismay, my initial attempts seemed to yield no results. However, just when I was on the verge of giving up hope, a response to my inquiry landed in my inbox. A glimmer of hope emerged as I received a prompt shipping notification not long after our correspondence. The arrival of my long-awaited package was nothing short of a relief. Swiftly and efficiently, my order made its way to me, leaving me beyond satisfied. Not a single item was amiss, and the quality of the products exceeded my expectations. Despite the initial apprehension fueled by negative reviews, the team at justgolfstuff.ca proved me wrong. They demonstrated an unwavering commitment to customer satisfaction, ultimately earning my trust and loyalty. If you find yourself hesitating due to past experiences, I implore you to give them a chance. You may just be pleasantly surprised, as I was.

Introduction:

In the world of golf, having access to high-quality golf equipment and accessories is essential for players of all skill levels. JustGolfStuff.ca is a reputable online retailer that specializes in providing a wide range of golf products to golf enthusiasts across Canada. With a commitment to quality, excellent customer service, and a user-friendly website, JustGolfStuff.ca has established itself as a go-to destination for golfers in search of the best golf gear.

Pros:

  • Extensive product selection: JustGolfStuff.ca offers a vast array of golf equipment, accessories, apparel, and more, catering to the needs and preferences of all golfers.
  • Competitive pricing: The website offers competitive prices, making it an excellent choice for budget-conscious shoppers.
  • Easy navigation: The user-friendly interface ensures that customers can effortlessly browse through the product categories and find what they are looking for.
  • Promotions and discounts: JustGolfStuff.ca frequently offers promotions and discounts, allowing customers to save money on their purchases.
  • Positive customer reviews: The website has garnered numerous positive reviews from satisfied customers, highlighting the quality of products and exceptional customer service.

Cons:

  • Limited physical stores: JustGolfStuff.ca primarily operates as an online retailer, which may be inconvenient for customers who prefer a brick-and-mortar shopping experience.
  • Shipping costs: Although the company offers fast and reliable shipping, customers are responsible for covering the shipping costs, which can add to the overall expense.

User Experience:

JustGolfStuff.ca prioritizes user experience by providing a seamless and hassle-free shopping journey. The website is visually appealing, well-organized, and features intuitive navigation menus. Product descriptions are detailed, with high-resolution images that allow customers to make informed purchasing decisions. The secure checkout process, flexible payment options, and responsive customer support contribute to a positive user experience on JustGolfStuff.ca.

Pricing and Value for Money:

JustGolfStuff.ca offers competitive pricing across its range of products, ensuring that customers receive excellent value for their money. The website frequently runs promotions, discounts, and clearance sales, enabling golfers to save even more. The quality of the products, combined with the reasonable pricing, makes JustGolfStuff.ca a top choice for golfers looking for affordable, yet reliable golf equipment.

Customer Service:

JustGolfStuff.ca is renowned for its outstanding customer service. Their dedicated support team is readily available to assist customers with any queries or concerns through various communication channels, including email, phone, and live chat. Customers can expect prompt and helpful responses, ensuring their satisfaction throughout the purchasing process and beyond.

Product Quality and Selection:

JustGolfStuff.ca prides itself on offering premium golf products from leading brands in the industry. The website's extensive selection includes golf clubs, balls, bags, apparel, shoes, accessories, and more. Each product undergoes strict quality control measures to ensure that customers receive durable, high-performing items that enhance their overall golfing experience.

Website Usability:

JustGolfStuff.ca excels in website usability, thanks to its clean and organized layout. The search function and filtering options help customers quickly find the specific products they desire. The website's responsive design ensures a seamless experience across various devices, allowing golfers to shop conveniently from their desktop or mobile devices.

Returns and Exchanges:

JustGolfStuff.ca maintains a reasonable returns and exchanges policy, providing customers with the flexibility to return or exchange products within a specified timeframe. The company ensures the process is straightforward and hassle-free, further demonstrating their commitment to customer satisfaction.

Promotions and Discounts:

JustGolfStuff.ca runs regular promotions and discounts, enabling golfers to purchase their desired products at reduced prices. These promotions may include seasonal sales, limited-time offers, and exclusive discounts for loyalty program members. By staying updated with the website's promotions, customers can score great deals and further enhance their overall shopping experience.

Reputation:

JustGolfStuff.ca has built a strong reputation as a reliable online retailer within the golfing community. Its commitment to high-quality products, competitive pricing, exceptional customer service, and secure shopping experience has earned the trust and respect of numerous satisfied customers.

Payment Options:

JustGolfStuff.ca offers a variety of secure payment options to cater to different customer preferences. These options include major credit cards, debit cards, PayPal, and, in some cases, installment payment plans. The availability of multiple payment methods enhances convenience and ensures a seamless checkout process.

Loyalty Programs:

JustGolfStuff.ca rewards loyal customers through its loyalty program. Members of the program gain access to exclusive discounts, early access to sales, and personalized recommendations based on their golfing preferences. The loyalty program serves as an incentive for customers to continue shopping with JustGolfStuff.ca and receive additional benefits.

Customer Reviews:

JustGolfStuff.ca has received a multitude of positive customer reviews, indicating high levels of satisfaction. Customers appreciate the outstanding product quality, reasonable pricing, excellent customer service, and fast shipping provided by JustGolfStuff.ca. These positive reviews serve as a testament to the company's commitment to delivering a superior shopping experience.

Community Involvement:

JustGolfStuff.ca actively participates in the golfing community by sponsoring local events, supporting charitable causes, and collaborating with golf influencers. By engaging with the community, JustGolfStuff.ca demonstrates its commitment to fostering growth and promoting the sport of golf.

Shipping and Costs:

JustGolfStuff.ca offers reliable and efficient shipping services across Canada. The company partners with trusted carriers to ensure prompt delivery of orders. While customers are responsible for covering the shipping costs, JustGolfStuff.ca strives to keep these costs affordable and reasonable without compromising the shipping speed or the safety of the products.

In conclusion, JustGolfStuff.ca proves to be a reputable and reliable online destination for golfers in Canada. With its extensive product selection, competitive pricing, exceptional customer service, and user-friendly website, JustGolfStuff.ca delivers an outstanding shopping experience. Whether you are a beginner or an experienced golfer, JustGolfStuff.ca is a trusted platform that meets all your golfing needs.