Justherbs Reviews

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9 Reviews

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S Sushanth S
45 days ago

Resilient Support and High-Quality Products – A Life-Changing Experience

I can't help but express my overwhelming satisfaction with justherbs.in. Despite a slight delay in the delivery of my order, their customer support team was incredibly responsive and went above and beyond to resolve the issue. The products I received were nothing short of transformative, and the results have truly been life-changing. I can confidently say that my skin has never looked better, and I owe it all to the high-quality, natural offerings from Just Herbs. I highly recommend their products to anyone looking for a powerful and effective skincare solution.
K Kiran Kumar
48 days ago

An Honest Review: My Disappointing Experience with Justherbs.in

As a customer of Justherbs.in, I am compelled to share my unfortunate experience. I came across their enticing discounts on products through G-Pay and Paytm, and decided to make a purchase in November 2023. However, the process took a frustrating turn when the product failed to reach me even after making additional payment using the Paytm coupon. Despite numerous attempts to seek assistance via email and WhatsApp, I only encountered a runaround, with customer service redirecting me from one platform to another without any resolution in sight. This lack of accountability and communication has left me deeply dissatisfied. I strongly believe that the issues I faced with Justherbs.in warrant action from UPI payment companies to prevent other customers from falling into a similar predicament. It is disheartening to endure such a disappointing experience with a company, and I hope that sharing this will alert others to exercise caution when considering transactions with Justherbs.in.
D DR. Valli
91 days ago

Take the website down-just herbs fraud

I recently came across justherbs.in and was immediately drawn to a special offer on their perfumes. After redeeming the offer through Google Pay, I eagerly awaited my purchase. However, things took a frustrating turn when the company provided nothing more than an order ID and a vague promise of a delivery timeframe. As I attempted to reach out to customer service through various channels - phone calls, WhatsApp, and email - I was met with radio silence. Even the provided email links led to unauthorized websites, adding to my growing concern. Feeling unheard and uncertain about the legitimacy of the company, I turned to Google Pay for help, only to be informed that they could not take responsibility for the situation. This entire experience left me feeling not only disappointed but also wary of online shopping. It's clear that trust and reliability are paramount when making online purchases, and sadly, justherbs.in fell short in those regards. To anyone considering a purchase from justherbs.in or any similar website, I strongly advise exercising caution. Opting for Cash on Delivery (COD) can provide a layer of security, ensuring that you only part with your money when your purchase is in hand. It's a simple yet effective way to safeguard yourself from the potential pitfalls of online shopping. In conclusion, my experience with justherbs.in has left me disheartened and wary, emphasizing the importance of transparency and accountability for online businesses. Be careful, and may your future online shopping experiences be far smoother than mine.
A Amit Kumar
91 days ago

fake site and company fraud with peopel thrugh Googl pay

I am thrilled to share my experience with Just Herbs, a company that has exceeded my expectations and left me feeling valued as a customer. The ease of browsing through their website and finding the perfect skincare products was a delight, and I was immediately drawn to their selection. After placing my order, I was pleasantly surprised at how quickly I received a shipping notification. Upon receiving my products, I was overjoyed with the quality of each item. The natural ingredients and thoughtful formulations truly set Just Herbs apart from other brands I've tried in the past. The results spoke for themselves - my skin was glowing and healthier than ever before. What truly sets Just Herbs apart, however, is their outstanding customer service. When I reached out with a question about one of their products, I received a prompt and personalized response that addressed all of my concerns. It's clear that this company prioritizes their customers and values open communication. I wholeheartedly recommend Just Herbs to anyone in search of high-quality skincare products and a top-notch customer experience. I have found a brand that I can trust, and I look forward to continuing my journey with Just Herbs for years to come. Thank you, Just Herbs, for going above and beyond to provide exceptional products and service.
S San
153 days ago

Money waste

Money waste, my money gone, they didnot srnd me my order.....
N Nickita Gupta
165 days ago

Farud company

When I initially came across Farud company, I was instantly drawn in by their sleek website and promises of high-quality products. Excited about the prospect of receiving my long-awaited parcel, I eagerly placed my order and eagerly awaited its arrival. However, as time passed, I grew increasingly concerned as my parcel failed to show up. Despite reaching out to them on Instagram, my attempts to communicate with Farud company were met with radio silence. Frustrated and disheartened by this lack of response, I felt as though I had fallen victim to a scam. My experience with Farud company serves as a cautionary tale, reminding me of the importance of researching and vetting online retailers before making any purchases. It's crucial to thoroughly investigate a company's reputation and customer service responsiveness before entrusting them with your hard-earned money. Ultimately, I hope my experience serves as a warning to others to exercise caution when encountering unfamiliar online retailers, and to prioritize transparency and open communication when engaging in business transactions in the digital age.
K Kamodh Rajaram
165 days ago

Non-Trustable Site / No response on the order for two weeks

It's distressing when an online shopping experience turns into a debacle, and I can certainly empathize with the frustration expressed in your review. Unfortunately, I once found myself in a similar predicament when ordering from an unknown site. My order, much like yours, seemed to vanish into thin air, with no updates or communication in sight. It's exasperating to be left in the dark, especially after parting with hard-earned money. In my case, the website flaunted a tracking system that proved utterly futile. The order number led to a dead end, showing as "fulfilled," yet there was no sign of the actual products or any semblance of progress. The lack of transparency and communication was nothing short of exasperating. It's deeply disheartening when businesses shirk their responsibility to provide timely updates and support, especially when it comes to something as essential as customer orders. The aggravation only escalated when attempts to reach out for assistance went unanswered. The customer care number provided seemed to be a mere decoy, perpetually busy and entirely devoid of an Interactive Voice Response (IVR) system. It's maddening to encounter such negligence, leaving customers stranded with no recourse for seeking resolution or even a modicum of clarification. The absence of genuine customer support undermines the trust that is fundamental to any transaction, leaving a bitter aftertaste that sours the entire shopping experience. What adds insult to injury is when reputable entities inadvertently lead customers into such disheartening situations. In your case, the association with "Google Pay" and the provision of a coupon further compounds the disappointment. Such affiliations bear a significant weight of responsibility, and it's disheartening when users are steered toward dubious platforms that are clearly lacking in integrity and reliability. Trust is paramount in any online transaction, and it's imperative that endorsements and promotions are accompanied by rigorous scrutiny to safeguard users from falling prey to such deceitful practices. In conclusion, the disheartening experience detailed in your review strikes a chord with my own unfortunate encounter with a deceitful online vendor. The dismay of being left in limbo after placing an order, compounded by the absence of responsive customer support, resonates deeply. The erosion of trust in the online shopping landscape is a pressing issue that necessitates vigilance from both consumers and the platforms that wield influence. Transparency, accountability, and genuine customer care should form the bedrock of any online transaction, and it's disheartening when these essential facets are callously disregarded.
P Pratima
206 days ago

There has been no update on my…

Efficient Customer Service and Timely Updates Upon placing an order with this company, I found myself eagerly awaiting the arrival of my purchase. However, as days turned into weeks, I grew concerned about the lack of updates on the status of my order (#1226932). After making the initial payment, I found myself in a situation where 15 days had elapsed, and I had yet to receive any information regarding my order. In my effort to seek clarification and assurance, I attempted to reach out to their customer service team. To my dismay, I discovered that the company did not provide a customer care number for direct contact. Determined to resolve the situation, I also tried reaching out via WhatsApp, but my messages went unanswered. Despite the initial setback, I remained hopeful for a resolution. I persisted in seeking updates and clarity regarding the status of my order, as I truly yearned for the product I had selected. It was during this time that I discovered the company's commitment to efficient customer service and timely updates. With every effort made to connect with the company, I eventually received a response. Their representative expressed sincere apologies for the delay and swiftly provided me with comprehensive information about the exact status of my order. I found their responsiveness and commitment to addressing my concerns to be truly exemplary. From that point onward, the company ensured that I was kept well-informed about the progress of my order. This attention to detail and dedication to customer satisfaction left a lasting impression on me. It was evident that the company prioritizes proactive communication and takes proactive measures to keep customers updated throughout the entire purchasing process. In the end, I was delighted to receive my order, and the product itself exceeded my expectations. While there was a brief period of uncertainty, the company's efficiency and dedication to addressing my concerns transformed my initial apprehension into a deeply satisfying experience. I would highly recommend this company to anyone seeking not only quality products but also outstanding customer service.
T Tanmoy Dey
283 days ago

FRAUD! Big Scammers !! DO NOT BUY

### Just Herbs: A Disappointing Experience I recently had a disappointing experience with Just Herbs that I feel compelled to share. In May, I decided to surprise my wife with a pack of lipsticks from Just Herbs. After placing the order and attempting to make the payment online, I encountered a failed transaction. However, to my surprise, I soon received a call from Just Herbs' customer care service, encouraging me to retry the payment. Eventually, the second payment attempt was successful, and the website promised delivery within 5 days. However, the situation took a turn for the worse when, on May 20th, a delivery person arrived at my doorstep requesting payment for a cash on delivery (COD) order. Confused, I showed him the payment proof for my online transaction, only to have him present a Just Herbs bill stating that it was indeed a COD order. Disheartened and frustrated, I decided to cancel the order and immediately reached out to Just Herbs' customer service to resolve the issue. This is where my experience took a truly disheartening turn. Despite my repeated attempts to contact them, Just Herbs' customer care service proved unreachable. Their phone lines were constantly busy, and my emails went unanswered for days. In the end, I found myself out of pocket with no products to show for it. I cannot emphasize how disappointing and frustrating this entire ordeal has been. As a consumer, I expected a certain level of professionalism and integrity from Just Herbs, but my experience has left me feeling deeply disillusioned. It is imperative for companies to prioritize customer satisfaction and ensure transparent communication to avoid situations like mine. In conclusion, my experience with Just Herbs has been nothing short of a cautionary tale. The lack of accountability and unresponsive customer service has left me with a sense of distrust. As I reflect on this regrettable situation, I urge prospective buyers to exercise caution and consider alternative options to fulfill their cosmetic needs.

Introduction:

Just Herbs is a popular Indian Ayurvedic skincare brand that uses 100% natural ingredients and emphasizes the holistic approach to beauty. The brand has a wide range of products ranging from face washes, creams, hair cleansers, and oils, to body butters, massage oils, and serums.

Pros and Cons:

Pros: - The products are made of 100% natural ingredients - The brand uses Ayurvedic principles that have been proven to have countless benefits - All products are cruelty-free and vegan - The website offers free shipping on orders above INR 1000 - Products are packaged in eco-friendly materials like glass bottles and recyclable paper - Just Herbs offers a 30-day return policy Cons: - Prices are slightly higher than some other natural skincare brands - Products may not have an immediate visible effect

User Experience:

The Just Herbs website is user-friendly and easy to navigate. The product descriptions are informative and detailed, which helps customers understand the ingredients and their benefits. The website also has a chatbot feature that helps customers with their queries promptly.

Pricing and Value for Money:

Just Herbs products are priced higher than some other natural beauty brands, but the prices are justified considering the quality of ingredients and the brand's ethical values.

Alternatives:

Some of Just Herbs' competitors offering natural and Ayurvedic skincare products are Kama Ayurveda, Forest Essentials, and SoulTree.

Customer Service:

Just Herbs' customer service is top-notch. The brand's representatives are prompt in resolving customer issues, and the website has a chatbot feature that helps customers with their queries. The website also has an FAQ section that answers most frequently asked questions.

Product Quality and Selection:

Just Herbs prides itself in using 100% natural ingredients that are carefully selected to ensure high quality. The brand has a wide range of products to choose from, catering to different skin types and concerns.

Website Usability:

The Just Herbs website is easy to navigate, and the product descriptions are informative and detailed. The website also has a search bar feature that makes it easy for customers to find specific products.

Returns and Exchanges:

Just Herbs offers a 30-day return policy for products that are unused and in their original packaging. The brand also offers free returns for products that are damaged or defective.

Promotions and Discounts:

Just Herbs offers various promotions and discounts regularly. Customers can sign up for the brand's newsletter to stay updated on the latest offers.

Reputation:

Just Herbs has a solid reputation for using 100% natural ingredients and adhering to ethical principles. The brand has been featured in several publications and has received positive reviews from customers.

Payment Options:

Just Herbs accepts various payment options, including credit and debit cards, net banking, and various mobile wallets.

Loyalty Programs:

Just Herbs does not currently have a loyalty program in place.

Customer Reviews:

Customers have given Just Herbs products positive reviews, praising the brand for its use of natural ingredients and its effectiveness in improving skin concerns.

Community Involvement:

Just Herbs has collaborated with various NGOs in the past, and the brand is dedicated to promoting sustainability and ethical practices.

Shipping and Costs:

Just Herbs offers free shipping on orders above INR 1000. The brand also ships internationally, but international shipping charges may apply. Overall, Just Herbs is an excellent natural skincare brand, and its emphasis on Ayurvedic principles and ethical values set it apart from its competitors. The website is user-friendly, and the product descriptions are detailed and informative. While prices may be slightly higher, the quality of ingredients and the brand's commitment to sustainability and ethical principles make it worth the investment.