Rate Now Justhost
X
Rate Justhost
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
55% users rated Excellent
R
Richard Dixon
JustHost: A Former Gem Fading into Obscurity
I regret to say that my long-standing relationship with JustHost has taken a disappointing turn. While I have been a loyal customer for many years, the decline in server performance, frequent timeouts, and unreliable Live Chat support have left me disillusioned. The inability to purchase or host .co.uk domains through their service is a significant drawback as well. Moreover, the absence of the advertised WordPress Live Chat feature, which I value greatly, has been a letdown, leading me to prefer Weebly instead. The hosting landscape has evolved, and JustHost's failure to keep pace is evident. It pains me to express this sentiment, but the once stellar service has lost its luster amidst a sea of competitors. I sincerely hope for a revival or adaptation from JustHost, but unless substantial improvements are made, I fear that they may fade into obscurity. T
Timi Alam
Terrible Service & Bad Support
Justhost.com has been a lifesaver for my small business. I was previously with a hosting provider that provided subpar customer service and constant downtime. Switching to Justhost was the best decision I could have made for my online store. Their customer support team is not only knowledgeable but also incredibly responsive. Whenever I've had an issue or a question, they've been there to help me through it every step of the way. It's a comforting feeling knowing that I have a reliable team backing me up. I can confidently say that Justhost has improved the way I do business. My website's performance has been consistently reliable, and their services have allowed me to focus on growing my business rather than worrying about technical issues. I highly recommend Justhost to anyone in need of a reliable and supportive web hosting provider. Thank you, Justhost, for making my online business a success! G
Greg Woods
Avoid JustHost: Poor Customer Service and Billing Practices
I am deeply disappointed with the appalling customer service and unfair billing practices at justhost.com. My experience with JustHost took a turn for the worse when they attempted to withdraw over $500 from my account without any prior notice, and the costs skyrocketed overnight without any valid explanation. Attempting to terminate my services with them only added to my frustration as they prolonged the process with a lack of communication and made it incredibly challenging to leave. Over the past three years, I have witnessed a drastic decline in their overall service, cPanel functionality, and customer support. It has become increasingly difficult to reach their customer service team, and even when I do, they fail to resolve issues effectively. I urge others to steer clear of JustHost and their subpar services. The lack of transparency, poor communication, and inadequate problem-solving make them an unreliable choice for web hosting. My experience with them has been nothing short of a nightmare, and I hope others can avoid the same ordeal. M
Marijke Groothuis
Unhelpful? Unwilling?
As a long-time customer of JustHost, I can confidently say that my overall experience has been quite the opposite. When I first signed up with JustHost, I was impressed by their user-friendly interface and affordable pricing. However, what truly sets them apart is their exceptional customer support. On multiple occasions, I reached out to their support team for assistance with my domain name transfer and website management. Each time, I was met with knowledgeable and empathetic representatives who went above and beyond to address my concerns. Their prompt and effective communication made the entire process seamless and stress-free for me. The support team's proficiency in English and their willingness to assist with even the most complex issues truly impressed me. Unlike my previous experiences with other hosting providers, JustHost's team proved to be reliable and dedicated to ensuring that I was satisfied with their service. In conclusion, I highly recommend JustHost to anyone in need of reliable hosting and top-notch customer support. Their commitment to customer satisfaction has turned me into a loyal advocate, and I am confident that they will continue to exceed expectations for years to come. Thank you, JustHost, for your outstanding service! K
Kim Maidment
Exceptional Service and Support
I cannot say enough about the exceptional service and support that I have received from justhost.com. When I accidentally left four of my Domain Names pointing at their Nameservers, they went above and beyond to rectify the situation. Not only did they promptly alert me to the issue, but they also took immediate action to ensure that my domain names were properly redirected. The level of professionalism and genuine concern for my online assets was truly impressive. I am grateful for their proactive approach and transparency throughout the process. It's reassuring to know that I can rely on a web hosting company that prioritizes integrity and customer satisfaction. Thank you, justhost.com, for your outstanding support and for upholding the highest standards of service. I highly recommend justhost.com to anyone in need of reliable web hosting services. D
Dan Spahn
Continued Great Service
I can't say enough good things about my experience with justhost.com. Every time I've reached out for support, they've been quick to respond and incredibly helpful. I've had to contact them multiple times, and each time, they've gone above and beyond to fix my issues promptly. I've been a customer for some time now, and I continue to be impressed with their dedication to providing top-notch service. Their support team has consistently shown genuine concern for my concerns and worked tirelessly to ensure that everything runs smoothly for me. If you're looking for a web hosting provider that truly values its customers and stands behind its service, I highly recommend justhost.com. Their continued great service has made them my go-to choice for all my hosting needs. Thank you, justhost.com, for your unwavering support and reliability. H
HW
Customer Support was very courteous and…
I cannot say enough about the exceptional customer support I received from justhost.com. When I encountered a technical issue, their team was not only prompt and courteous but also incredibly diligent in addressing my concerns. Despite their best efforts, it was determined that the problem stemmed from external factors beyond their control, and I needed to engage my internet service provider to seek a resolution. The team at justhost.com went above and beyond to assist me every step of the way, providing valuable insights and support as I navigated the situation with my ISP. Their dedication to customer service truly sets them apart, and I am grateful for their unwavering commitment to ensuring that I received the assistance I needed. I wholeheartedly recommend justhost.com not only for their exceptional hosting services but also for their outstanding customer support. Their team's professionalism and dedication have left a profound impression on me, and I am confident that anyone who entrusts them with their hosting needs will experience the same level of care and expertise that I did. Thank you, justhost.com, for your unparalleled support! R
Richard Poole
Just Host Exposed: A Customer’s Heartbreaking Experience
Greetings, fellow website owners and entrepreneurs, I feel compelled to share my recent encounter with justhost.com in the hope that it will spare others from the turmoil and frustration I have experienced. I made the regrettable mistake of blindly paying them without consulting my web designer, who promptly informed me that we had migrated to SiteGround last year. Imagine my shock when I received a bill for £359.00 from a service we no longer utilized! I attempted to resolve this egregious error through their live chat support, only to be met with a callous and dismissive attitude. My request for a refund was met with immediate disconnection, leaving me in a state of disbelief at their lack of professionalism and customer care. Undeterred, I persisted in seeking redress for the injustice I had suffered. I returned to their live chat, prepared to spend another hour expressing my dissatisfaction with their services. Yet again, I was met with the same cold response and an unwavering refusal to rectify their mistake. The audacity of their actions left me utterly appalled. In sharing my unsettling experience, I implore you to exercise caution and prudence when considering justhost.com for your hosting needs. The callous treatment I received and the disregard for resolution has left an indelible mark on me. It pains me to witness a company conduct itself in such a manner, devoid of any semblance of integrity or empathy. My earnest plea is for justhost.com to acknowledge the distress they have caused and to amend their approach to customer relations. Let my encounter serve as a warning, urging individuals to tread carefully and be discerning in their selection of a web hosting provider. With the sincerest hope that justice prevails, Richard Poole L
Leo Morgan
ABSOLUTEL FRAUDSTERS
Lifesaver in a Sea of Scammers JustHost.com has been an absolute lifesaver for my business. After a terrifying experience with another hosting provider, JustHost swooped in like a superhero, rescuing my online presence from potential disaster. I vividly remember the day when I discovered fraudulent charges on my PayPal account, all linked back to a previous hosting service. Frustration turned into panic and anger as I realized the extent of the violation. With a heavy heart, I canceled my cards and sought refuge with JustHost. Their seamless migration process and attentive customer support team quickly put my mind at ease. The professionalism and genuine care they exhibited reaffirmed my belief in ethical business practices. JustHost not only restored my faith in hosting services but also provided me with a platform that is reliable, secure, and transparent. Today, I am proud to call JustHost my hosting provider. Their commitment to integrity and customer satisfaction sets them apart in an often murky industry. I cannot thank them enough for being the anchor that steadied my ship in turbulent waters. If you're seeking a hosting provider that prioritizes your security and peace of mind, look no further than JustHost. They are not just a service provider; they are guardians of trust in an online world fraught with scams. Thank you, JustHost, for being my beacon of light in a sea of scammers. T
T. Wiley
Great customer service!
A Game-Changer for Our Business: Just Host's Exceptional Customer Service I can't thank Just Host enough for the exceptional customer service they provided. When our business emails were plagued with a troublesome issue, Carlo C. from their team stepped in to save the day. His kindness, dedication, and prompt resolution of the problem truly impressed us. The impact of a reliable email system on our business cannot be overstated. The chaos that ensued due to the malfunction could have been catastrophic. However, Carlo's expertise and commitment turned a potentially disastrous situation around before we knew it. It was a sigh of relief to witness such swift and effective support. Being able to connect with a representative immediately was a game-changer for us. The seamless communication with Just Host's team reflected their genuine concern for their customers' success. This level of service goes above and beyond what we've experienced with other providers. We are immensely grateful for the unwavering assistance and technical proficiency demonstrated by Carlo and the entire Just Host team. This experience has solidified our loyalty to their services, and we wholeheartedly recommend them to anyone in need of top-notch web hosting, coupled with truly exceptional customer care. Thank you, Just Host, for being the reliable backbone of our online presence. D
DStewart
Impressive Service & Timely Support! 🌟🌟🌟🌟🌟
I've been a loyal customer of justhost.com for many years, and I must say that my experience has been nothing short of exceptional. Despite encountering a few negative reviews, I have never faced any issues with their services. The support team, although having slightly long wait times, has always been extremely responsive. I found ample online documentation to tackle less complex issues, which was incredibly helpful. However, a few months ago, there seemed to be a significant restructuring within the company, leading to a bit of a hiccup in their customer service. One day, to my surprise, all my web pages were displaying in German, despite my preference for English. It was certainly an inconvenience, albeit a relatively low-priority one. After reaching out and receiving initial assistance that didn't fully resolve the issue, I called again recently. Despite a 30-minute wait on a Sunday morning, I was connected with an agent named Don, who went above and beyond to guide me through the maze of German links to revert my pages back to English. Thanks to his invaluable help, everything is back to normal. Despite this minor setback, I'm still inclined to give JustHost a perfect five-star rating. I sincerely hope that the administrative changes causing frustrations for many customers will soon be resolved because I truly value the excellent service they have provided me over the years. Thank you, JustHost! R
Raymond van Dijk
Life’s Too Short to Deal with JustHost’s Email Hassle
As a former customer, I regret to say that my experience with Just Host was extremely frustrating, especially when it came to changing my old email address. The process felt like a never-ending ordeal, akin to trying to secure a mortgage. The amount of paperwork and proof of identity they required just to change an email address was utterly excessive and unhelpful. Eventually, the sheer hassle and time consumption led me to give up, allow my website to expire, and ultimately change its name. My advice to anyone considering Just Host is simple: if you can, avoid it at all costs. P
Peter Ikenye
My site has been down for weeks
Swift Resolution and Unmatched Support at JustHost I cannot thank JustHost enough for their swift and unparalleled support in resolving a critical issue my website encountered. My site had been down for weeks due to malware, and despite my efforts to clear the scanreport.txt file, I was unable to reinstate it. Desperate for a solution, I reached out to JustHost and was amazed by the immediate response. Their team not only guided me through the necessary steps to resolve the malware issue but also assured me that my site would be reinstated. True to their word, I was astounded when my website was back up and running within the promised timeframe. The dedication and expertise displayed by the JustHost support team were truly commendable. Their unwavering commitment to resolving my issue promptly not only saved me from the frustration but also demonstrated their credibility as a reliable hosting provider. I highly recommend JustHost to anyone seeking unparalleled support and a steadfast resolution to hosting challenges. Thank you, JustHost, for your exceptional service and for bringing my website back to life! S
SCOTT
Great Service, Just As I Expected
Exceptional Customer Service and Long-Term Satisfaction I cannot say enough good things about my experience with JustHost. I have been a loyal customer for several years, and their customer service continues to exceed my expectations. Recently, I had the pleasure of speaking with Falcon, who not only understood my issue but also swiftly identified and implemented a solution. Unlike many other service providers, JustHost's customer support team genuinely cares about resolving issues and ensuring customer satisfaction. Falcon's dedication and expertise reinforced my confidence in JustHost. This level of support is rare to find in today's fast-paced digital world, and it is what keeps me as a grateful and loyal customer. I highly recommend JustHost to anyone seeking reliable web hosting services and exceptional customer support. Thank you, JustHost, for consistently delivering outstanding service that goes above and beyond. A
Al Kazam
Extremely helpful assistance with Vic from Justhosts
I can't thank Justhosts.com enough for the outstanding support I received from Vic. When I called in with an urgent issue regarding my website, Vic was not only extremely patient but also displayed an exceptional level of expertise. He guided me through each step, ensuring that I fully understood the process and the solution. Vic's dedication to resolving my issue left a lasting impression on me, and I can confidently say that his professionalism and knowledge are unmatched. I am truly grateful for the assistance he provided and cannot recommend him enough. It's reassuring to know that Justhosts.com has such a remarkable team member. My heartfelt thanks to Vic for going above and beyond to assist me. He truly deserves recognition for his exceptional customer service.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Justhost.com is a web hosting company that provides individuals and businesses with reliable and affordable hosting services. With a wide range of features and competitive pricing, Justhost.com has established itself as a reputable player in the web hosting industry.
Pros and Cons
- Pros:
- Reliable and stable hosting services
- Competitive pricing
- Easy-to-use control panel
- Good uptime and server response time
- Generous storage and bandwidth limits
- Cons:
- Upselling and additional fees for some features
- Customer service response time can vary
- Some users have reported occasional technical issues
User Experience
Justhost.com offers a user-friendly experience with its intuitive control panel and straightforward setup process. Users have access to a variety of tools and features to manage their hosting accounts effectively. The overall user experience is smooth and hassle-free.
Pricing and Value for Money
Justhost.com offers competitive pricing plans that cater to different hosting needs. Their shared hosting plans start at affordable rates, providing excellent value for money considering the features and support included.
Customer Service
Justhost.com has a support team available 24/7 to assist customers with any hosting-related issues or inquiries. While the response time can vary, most users report satisfactory assistance and timely resolutions to their problems.
Product Quality and Selection
Justhost.com offers a wide range of hosting services, including shared hosting, VPS hosting, and dedicated servers. Their servers are reliable and provide good performance. They also offer various add-ons and features to enhance the hosting experience.
Website Usability
Justhost.com has a well-designed website with a clean layout, making it easy for users to navigate and find the information they need. The ordering process is straightforward, with clear instructions and helpful tooltips along the way.
Returns and Exchanges
Justhost.com does not offer returns or exchanges as their services are subscription-based. However, they provide a money-back guarantee within a specified period for customers who are not satisfied with their hosting experience.
Promotions and Discounts
Justhost.com occasionally offers promotions and discounts on their hosting plans, providing cost-saving opportunities for new and existing customers. These promotions can be found on their website or through their email newsletters.
Reputation
Justhost.com has built a reputation as a reliable hosting provider with a strong customer base. They have been in the industry for many years, delivering consistent services to their users. However, there have been occasional reports of technical issues affecting some customers.
Payment Options
Justhost.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. They also provide the option to pay through PayPal, offering flexibility for customers to choose their preferred payment method.
Loyalty Programs
Justhost.com does not currently have a formal loyalty program in place. However, they value their long-term customers and may provide special offers or discounts to reward their loyalty.
Customer Reviews
Customer reviews for Justhost.com are generally positive, with users praising the reliability and affordability of their hosting services. Some customers have reported occasional technical issues, but overall, the majority of reviews reflect satisfaction with Justhost.com.
Community Involvement
Justhost.com actively engages with its user community through online forums, blogs, and social media platforms. They provide valuable resources and support to help users make the most of their hosting experience.
Shipping and Costs
Since Justhost.com is a web hosting provider, there is no physical shipping involved. The costs associated with their hosting services are clearly indicated on their website, and there are no hidden fees or surprises in terms of pricing.