JustHost is a web hosting provider that has been around since 2008. It is owned by Endurance International Group, which is one of the largest web hosting companies in the world. JustHost offers a range of hosting solutions, including shared hosting, VPS hosting, and dedicated hosting. It also provides domain registration services and website builder tools.
Pros and Cons
Pros:
- Affordable hosting plans with unlimited bandwidth and storage
- User-friendly website builder tools
- Good uptime and fast page loading speed
- 24/7 support via phone, email, and live chat
Cons:
- Some advanced features are not available on all plans
- High renewal prices for some plans
- Limited server locations
User Experience
JustHost provides a user-friendly control panel that allows users to manage their hosting accounts easily. The website builder tools are also straightforward and easy to use, making it easy for beginners to create a website. The customer support team is also responsive and helpful, ensuring that users can get help when needed.
Pricing and Value for Money
JustHost offers affordable hosting plans, with prices starting at $3.95 per month. The plans come with unlimited bandwidth, storage, and email accounts, making them an excellent value for money. However, renewal prices can be high, so users should be mindful of this when signing up.
Alternatives
Some alternatives to JustHost include Bluehost, HostGator, and SiteGround. These hosting providers offer similar services and features, so users should compare prices and plans before choosing a provider.
Customer Service
JustHost offers 24/7 customer support via phone, email, and live chat. The support team is responsive and helpful, providing assistance with issues ranging from hosting setup to website design. There is also a knowledge base that users can consult for self-help.
Product Quality and Selection
JustHost provides reliable hosting services with good uptime and fast page loading speed. The hosting plans come with a range of features, including website builder tools, email accounts, and cPanel access. However, some advanced features may not be available on all plans.
Website Usability
The JustHost website is easy to navigate, with clear information about the hosting plans and features. The website builder tools are also user-friendly, allowing users to create a website quickly and easily.
Returns and Exchanges
JustHost does not offer returns or refunds for hosting plans.
Promotions and Discounts
JustHost occasionally offers promotions and discounts on its hosting plans. Users can check the website or sign up for the newsletter to stay updated on the latest deals.
Reputation
JustHost has a good reputation for providing reliable hosting services and excellent customer support. However, there have been some complaints about high renewal prices and limited server locations.
Payment Options
JustHost accepts payment via credit card and PayPal.
Loyalty Programs
JustHost does not offer a loyalty program.
Customer Reviews
Customer reviews of JustHost are generally positive, with many users commending the hosting provider for its reliability and customer support. However, there are some negative reviews regarding high renewal prices and limited server locations.
Community Involvement
JustHost does not have any significant community involvement initiatives.
Shipping and Costs
JustHost does not ship any physical products, so there are no shipping costs associated with its services. The only cost is the monthly fee for the hosting plan.
Review Description: Justhost and Blue( whatever) Not great service, my websites are down, been on the online chat service for the last week or so, still no resolution and the websites are still offline.for the last 2 days or so, I am not able get on the chat service. service is terrible, very frustrated. will be taking my business elsewhere
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Reviewer Name: JT
Review Submission Date: 2022-10-18
Review Title: This is the worst company on the planet…
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Review Description: This is the worst company on the planet - please for the love of all that is good, stop reading and pick any other company - there is nothing good about them and or blue host or what ever other name they change - bad bad, dumb, not good, rude, horrible are all words that are too good for them!!!
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Reviewer Name: Martelle Goodin
Review Submission Date: 2022-09-22
Review Title: This is the worst hosting I have dealt…
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Review Description: This is the worst hosting I have dealt with. They are resellers of domains and have horrible customer support. I tried to transfer my domain and it was just a headache. The aurthorization codes they sent me never worked. Then the companies that the domains are actually with, you can't get in touch with anyone. I called and tried to reach them and no response. Stay away!
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Reviewer Name: Mostafa Fahmy
Review Submission Date: 2022-08-28
Review Title: Helpful support .
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Review Description: Helpful support .. It takes time to do what you need but in the end you have what you need
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Reviewer Name: Mustafa
Review Submission Date: 2022-08-18
Review Title: justhost.com always the best,
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Review Description: justhost.com always the best,I would like to thank you always for your fully support.Thank youMustafa
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Reviewer Name: Rehan Ahmed
Review Submission Date: 2022-08-09
Review Title: Amazing service
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Review Description: Amazing service
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Reviewer Name: Rik Ellis
Review Submission Date: 2022-07-31
Review Title: Cheap... but 'you pay for what you get'!
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Review Description: When I went to renew my website and email hosting they pushed the price up by 37%... in a month. Tried to make a complaint asked for their Formal Complaints procedure - only to be told 'we don't have one'! - mind blownCheap... but 'you pay for what you get'! Email and web hosting 'ok' customer service absolutely dreadful - you will waste a lot of time trying to sort any issues out and be left very frustrated.
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Reviewer Name: Jorge Hidalgo
Review Submission Date: 2022-07-21
Review Title: I'm a client of Justhost since 2016
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Review Description: I'm a client of Justhost since 2016, so far it's been a good hosting without hidden fees, it's not cheap but there are no surprises after sing up. I had several issues "technicals" but they were resolved pretty fast. Their support is very good, and they try solve issues always. In 6 years I only had 1 big issue, they resolved and helped me with my part too
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Reviewer Name: Ismael Hagana
Review Submission Date: 2022-07-18
Review Title: excellent support
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Review Description: They are very supportive and excellent in response
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Reviewer Name: Demontre Wiley
Review Submission Date: 2022-07-09
Review Title: After the server migration
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Review Description: After the server migration, my site was a mess. Perhaps they may have started the problem, but they fixed it, and I learned a little DIY in the process. They were very helpful.