Justlease Reviews

Voted Good (4/5)

1474 Votes

21 Reviews

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In the Car Leasing Service category

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5% users rated Terrible
0% users rated Poor
10% users rated Average
29% users rated Very Good
57% users rated Excellent
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B Bogdan Cucerzan
133 days ago

My first electric car !

I am thrilled to share my experience with justlease.nl and their exceptional service. Becoming a first-time electric car owner was a huge milestone for me, and the team at justlease.nl made the entire process seamless and enjoyable. I want to extend a special thank you to Sem P for their invaluable advice and unwavering patience throughout the entire journey. Their dedication to ensuring I made an informed decision did not go unnoticed, and I am incredibly grateful for their expertise. Transitioning to an electric car was a big decision for me, but with the support and guidance from justlease.nl, it became an exciting and rewarding experience. I cannot recommend their services enough, and I am looking forward to many more miles in my new electric car, thanks to the team at justlease.nl.
A Ali
295 days ago

Justlease Goes Above and Beyond to Ensure Customer Satisfaction

I recently had an unforgettable experience with Justlease.nl. After eagerly anticipating the arrival of my Mercedes A-Class, I was disappointed to find that it did not have the panoramic rooftop option that I had originally requested. However, JustLease stepped up to rectify the situation, offering to reorder the car to ensure that I received exactly what I wanted. I am particularly grateful to Reginald van Grootheest for his exceptional professionalism, unwavering support, and understanding throughout this process. His direct, clear, and efficient communication made a world of difference, and I felt genuinely heard and valued as a customer. Despite the initial setback, I am now eagerly anticipating the arrival of my new Mercedes CLA, knowing that this time, every aspect of the car configuration will align with my preferences, thanks to Reginald's diligent oversight. I am truly impressed by Justlease's commitment to customer satisfaction and their willingness to go above and beyond to make things right. I can't wait to hit the road in my new car, and I have Justlease to thank for making it possible. Thank you, Justlease, and a special thank you to Reginald for turning a disappointing situation into a positive outcome.
A Anda
311 days ago

Bob Made the Experience Exceptional!

I can't express enough how grateful I am for the outstanding service I received from Bob at justlease.nl. Every time I called, he was there to assist me, saving me the hassle of repeating myself. His ability to recall our previous conversations made me feel valued and understood. Bob's professionalism coupled with a personal touch was truly remarkable. Thanks to his exceptional treatment, I've made the decision to continue my contract with Justlease. Bob's dedication has not only secured a loyal customer but also left a lasting impression of excellence.
M McVin Cheen
371 days ago

Exceptional Customer Service and Seamless Process

We are thrilled to share our remarkable experience with Justlease.nl. After making the decision to lease a private Tesla, we were delighted with the user-friendly website and comprehensive options available. What truly set our experience apart was the exceptional customer service provided by the Justlease team. Our account manager, Tom, promptly and thoroughly addressed all our inquiries, providing clear and helpful responses via email. Recently, when we encountered an issue with the Tesla app, we reached out to the helpdesk and spoke with Mieke. Her professionalism and efficiency in addressing our concerns were truly commendable. We were impressed by the minimal wait time and Mieke's ability to resolve our issue with ease. The level of support and guidance we received from the Justlease staff throughout the ordering process has left a lasting impression. We are eagerly anticipating a smooth and enjoyable lease experience in the years ahead, confident in the knowledge that we have a dedicated and responsive team behind us. Thank you, Justlease, for exceeding our expectations and making the entire process seamless and stress-free.
S Surin Bhawsar
429 days ago

Above and Beyond: A Genuine JustLease Experience

From the moment I reached out to justlease.nl, I knew I was in for a top-notch experience. The customer care team not only met my expectations but exceeded them with their helpfulness and attentiveness. The clear and prompt communication made me feel valued as a customer. Every question I had was answered thoroughly, leaving no room for uncertainty. I can confidently say that justlease.nl truly delivers on their promise of exceptional customer service. Thank you for going above and beyond to make my experience a truly memorable one.
I Ilias Spiliopoulos
434 days ago

good and fast service!

"I can't say enough about the exceptional service I received from Justlease.nl. From the moment I inquired about leasing a car, their team was incredibly prompt in addressing all of my questions and ensuring a seamless process. I was pleasantly surprised by how smooth and efficient everything was, making the experience stress-free and enjoyable. I'm eagerly anticipating the arrival of my new leased car and I couldn't be more thrilled with the service provided by Justlease.nl. I highly recommend them to anyone in need of a reliable and efficient leasing service."
J JEFF KIEFF
493 days ago

I find it important to let people know that my experience with Kia is more than I expected and the handling by the deliverance was to my satisfaction

As a proud Kia owner, I cannot express how impressed I am with the exceptional service and support provided by justlease.nl. From the moment I set my sights on a Kia, the team exceeded all of my expectations and made the entire process seamless and enjoyable. The attention to detail and personalized guidance I received throughout the entire journey truly set justlease.nl apart. Every question I had was met with patience and expertise, leaving me feeling confident and excited about my decision. The team's commitment to ensuring my complete satisfaction was evident at every step. I cannot thank justlease.nl enough for their dedication to delivering an outstanding experience. I am now a happy Kia owner, and I have full confidence in recommending justlease.nl to anyone looking for a seamless and enjoyable leasing process. Thank you, justlease.nl, for making my Kia experience truly exceptional.
A Arie Willemsen
498 days ago

Deliver information and account update

I wanted to share my experience with Justlease.nl, particularly their user account update process. Overall, I found it easy to select a car for private lease, even with specific options. Creating an account on their website was also a breeze. However, my only gripe was the lack of accurate information regarding the delivery of the car and my personal account details. Initially, my account showed that the car would be delivered within a week. Yet, when I contacted Justlease, I was informed that it would take an additional 1 or 2 weeks and that the car was at a Dealer on the other side of the Netherlands, despite a dealer being just 15 minutes away from my home. I was even given the option to have the car delivered to my address for a small fee. After a few days, I received an email from the dealer with a delivery date. Surprisingly, due to the significant distance, they offered to deliver the car to my address for free. The car arrived on time and we were thrilled to finally have it, especially since we had placed the order back in January 2022. However, the account still showed that the car was waiting to be delivered, with a 3-week waiting time. It wasn't until we received the car on November 8th that our account was finally updated. This discrepancy is something that I believe needs attention. Nevertheless, our account now provides comprehensive information, and we are delighted with our car. In conclusion, I am happy with the overall experience with Justlease, and the minor hiccup with the account update does not overshadow the joy of having the car and the great service provided.
B Barbara
510 days ago

Great car and perfect delivery

I recently had the pleasure of leasing a car from justlease.nl, and I cannot express how satisfied I am with the entire experience. From the moment I placed my order to the day of delivery, everything was absolutely flawless. The car itself is a dream. It's in pristine condition and drives like a charm. The delivery process was seamless, and the friendly contacts I had with the team reassured me every step of the way. I truly felt like a valued customer throughout the entire process. Not only did I receive a great car, but the pricing was also incredibly competitive. I felt like I got an amazing deal without sacrificing quality or service. I am genuinely delighted with my decision to lease from justlease.nl. Thank you so much for providing an exceptional service, justlease.nl. I couldn't be happier with my car and the overall experience. It's safe to say that I'll be recommending your services to everyone I know. Thank you, once again! Warm regards, Barbara
B Beata Tracz
520 days ago

Unparalleled Experience Leasing a Car with JustLease.nl

Leasing a car with JustLease.nl has been nothing short of amazing! From the moment I stepped into their office, I was greeted with warmth and professionalism. The entire process, from sorting out the documents to finalizing the procedures, was a breeze. I was pleasantly surprised at how seamless everything was. I highly recommend JustLease.nl to anyone looking to lease a car. Their exceptional service and dedication to customer satisfaction truly set them apart. Thank you, JustLease.nl, for making the entire experience so smooth and enjoyable!
C customer
571 days ago

Unforgettable Experience with JustLease.nl: A Seamless and Reassuring Pick-Up

I can't emphasize enough how delightful my experience was when I picked up my new Peugeot e208 from JustLease.nl. The entire process was remarkably quick and seamless, leaving me reassured and excited about my new lease. Although there was a minor damage on the car, I was promptly assured that it would be taken care of at no additional cost. This level of care and attention to detail truly sets JustLease.nl apart. I'm grateful for their exceptional service and can't wait to hit the road in my new ride.
B Brad
583 days ago

Always good and prompt service

I can't speak highly enough about my experience with justlease.nl. From the very beginning, I was impressed with their exceptional and prompt service. When I found myself in a situation where I needed to extend my lease for a short period of time before transitioning to a new car, Tijn Arends went above and beyond to help me out. The team at justlease.nl truly understands the value of customer service and satisfaction. They not only met my expectations but exceeded them, making the process smooth and stress-free. I highly recommend justlease.nl to anyone looking for a seamless and reliable leasing experience. Thank you, justlease.nl, for your unwavering dedication to customer care. You have a customer for life in me.
G Gareth Steyn
666 days ago

Great service

As a busy professional, finding a reliable car leasing company was crucial for me. Thankfully, I stumbled upon JustLease and it has been a game-changer. From the moment I reached out to them, their team displayed a level of professionalism and expertise that truly impressed me. What sets JustLease apart is the genuine care they show towards their customers. They went above and beyond to assist me, even when the news they had to deliver wasn't exactly what I wanted to hear. Their transparency and willingness to help me find the best solution left a lasting impression. The service provided by JustLease has been nothing short of exceptional. I am truly grateful for their support and would highly recommend them to anyone in need of car leasing services. Thank you, JustLease, for your outstanding service!
J Jethro Miedema
1069 days ago

I’m leasing my third car now and never…

As a returning customer on my third car lease with JustLease.nl, I can confidently say that their service has consistently exceeded my expectations. Not only have I never encountered any issues, but the level of support I receive from their team surpasses anything I've experienced elsewhere. During moments of uncertainty, I've found that a simple phone call to their team results in comprehensive assistance that goes above and beyond. It's not just about leasing a car; it's about the peace of mind that comes with exceptional customer service. And let's not forget the competitive pricing and superior vehicle selection that JustLease.nl offers. Their commitment to providing top-quality cars at a more affordable price point sets them apart from other providers. If you're considering leasing a car, I wholeheartedly recommend JustLease.nl for their unparalleled service, reliability, and value. They've earned my trust and loyalty, and I'm confident they will exceed your expectations too.
P Plassco Plass
1238 days ago

Unbelievable Service and Perfect Car!

I couldn't be happier with my experience at justlease.nl. The process was smooth, and the customer service was top-notch. The car I received is absolutely perfect and drives like a dream. I am beyond satisfied with the service and the quality of the vehicle. Thank you for making this such a seamless and enjoyable experience for me. 👌🏽👌🏽

Introduction:

Justlease.nl is a leading online platform that offers hassle-free leasing options for cars in the Netherlands. With a wide range of vehicles available and flexible leasing terms, Justlease.nl has gained popularity among people looking for convenient and cost-effective ways to drive their dream car.

Pros and Cons:

  • Pros:
    • Wide selection of vehicles
    • Flexible leasing terms
    • Competitive pricing
    • Convenient online platform
    • Transparent and upfront pricing
  • Cons:
    • Limited coverage area
    • Strict credit check requirements
    • Extra fees for additional services

User Experience:

Justlease.nl provides a user-friendly online platform that allows customers to easily search for their desired car and leasing options. The website is well-designed, responsive, and intuitive, ensuring a smooth browsing experience. The detailed product information and clear pricing structures help customers make informed decisions.

Pricing and Value for Money:

Justlease.nl offers competitive pricing for its leasing services. The monthly leasing fees are transparent, and there are no hidden costs. The pricing structure is based on the chosen vehicle and leasing terms, allowing customers to find options that fit their budgets. Additionally, the value for money is enhanced by the included maintenance and insurance packages.

Customer Service:

The customer service at Justlease.nl is reliable and prompt. The dedicated support team is readily available to assist customers with any queries or concerns. The customer service representatives are knowledgeable, professional, and aim to provide satisfactory solutions. Communication channels include phone, email, and online chat, ensuring accessibility for all customers.

Product Quality and Selection:

Justlease.nl offers a wide selection of car models from various popular brands. The vehicles are well-maintained, and customers can choose from different specifications and features. The leasing process includes regular maintenance and servicing to ensure the vehicles' quality and reliability.

Website Usability:

The Justlease.nl website is designed with user experience in mind. It is easy to navigate, with clear categorization and search filters. The leasing process is straightforward, and customers can easily find the information they need. The website is also mobile-responsive, allowing users to access it conveniently from their smartphones or tablets.

Returns and Exchanges:

Justlease.nl allows customers to make changes to their leasing agreements under certain conditions. However, returning or exchanging a leased car may involve additional fees or penalties. It is recommended for customers to carefully review the terms and conditions before making any changes to their leases.

Promotions and Discounts:

Justlease.nl occasionally offers promotions and discounts on selected vehicles or leasing terms. These promotions can provide customers with additional savings and enhanced value for money. Customers are encouraged to keep an eye on the website or subscribe to their newsletter to stay updated on any ongoing offers.

Reputation:

Justlease.nl has established a strong reputation in the leasing industry within the Netherlands. The company is known for its transparency, reliability, and customer-oriented approach. Positive customer reviews and testimonials reflect the overall satisfaction with the leasing services provided by Justlease.nl.

Payment Options:

Justlease.nl offers convenient payment options for its leasing services. Customers can choose to pay their monthly fees via direct debit or bank transfer. The payment process is secure, with encryption measures in place to protect customer information.

Loyalty Programs:

Justlease.nl does not currently offer a loyalty program. However, they may introduce such programs in the future to reward long-term customers and provide additional benefits.

Customer Reviews:

Customer reviews of Justlease.nl are largely positive, highlighting the company's professionalism, reliability, and efficient leasing process. Customers appreciate the wide selection of vehicles, transparent pricing, and responsive customer service. However, some customers have expressed concerns about the credit check process and additional service fees.

Community Involvement:

Justlease.nl actively engages in community involvement initiatives. They support local charities and participate in events promoting road safety and environmental sustainability. Their commitment to giving back to the community reflects their socially responsible approach.

Shipping and Costs:

As a leasing service, Justlease.nl does not involve traditional shipping. Once the lease agreement is finalized, customers can choose to collect their chosen vehicle from a designated location or have it delivered to an agreed address. Delivery costs, if applicable, are clearly communicated to customers. Additionally, any other associated costs, such as insurance and maintenance, are included in the leasing fees.