Users Voice for Justparkme

79% users rated Terrible
1% users rated Poor
2% users rated Average
1% users rated Very Good
17% users rated Excellent
Pie Chart Review Representation for Justparkme
Justparkme Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Feb 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.3 4.5 3.9 1 4.5 4.5
Oct 2022 1.8 4.7 4.7 1 4.7 3.6
Nov 2022 2.6 4.5 3.8 1 4.2 4.4
Dec 2022 5 5 5 5 5 5
Mar 2023 1.9 4.1 4.2 1 3.3 4.1
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justparkme.co.uk

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Detailed Justparkme Review by

Introduction

Justparkme.co.uk is a parking platform that enables car owners to book parking spaces in cities across the UK, including London, Manchester and Edinburgh. The platform operates similarly to Airbnb, connecting drivers with private and commercial parking spaces.

Pros and Cons

Pros:
  • Convenient booking system that saves time and reduces stress when trying to park in busy city centres.
  • Parking spaces are typically cheaper than commercial car parks.
  • The platform offers a wide array of parking spaces, including cheaper spaces located further from the city centre as well as premium spaces close to tourist attractions.
  • Hosts can benefit from earning extra income while making use of unused parking spaces.
Cons:
  • There are some concerns about the safety of parking in private spaces, but the platform is working hard to address these issues and ensure all hosts have appropriate insurance and security measures in place.
  • Booking a parking space on Justparkme.co.uk requires you to have a smartphone or internet-enabled device, which can be problematic for some drivers who don't have access to these technologies.
  • Parking spaces may be limited during busy times and it may be difficult to find a suitable space in some highly populated areas.

User Experience

Justparkme.co.uk has a user-friendly platform that enables drivers to quickly and easily search for and book parking spaces. The site is well organised and integrates beautifully with Google Maps to help users find available parking spaces nearby. Parking hosts can also upload photos, add descriptions, and provide directions to make it easier for drivers to locate the parking spaces.

Pricing and Value for Money

Justparkme.co.uk offers a range of parking spaces at different prices, catering to different budgets and parking needs. Overall, the prices are typically cheaper than commercial car parks, making the platform a great choice for cost-conscious drivers. The service also has a rating system that enables users to rate parking spaces, which helps drivers to make informed choices before booking.

Alternatives

There are other parking platform alternatives to Justparkme.co.uk, such as Parkopedia and ParkWhiz. However, Justparkme.co.uk offers a wider range of parking spaces, and the booking system is more user-friendly than many other parking platforms.

Customer Service

Justparkme.co.uk has a dedicated customer service team that is available to answer any questions or concerns that users may have. The customer service team can be contacted via phone, email, or live chat, and they are known for their responsiveness and helpfulness.

Product Quality and Selection

The quality of the parking spaces listed on Justparkme.co.uk varies depending on the location and the host. However, the platform has a rating system that enables users to rate parking spaces to help other users make informed choices. The platform offers a wide selection of parking spaces, including premium spaces located close to tourist attractions and cheaper spaces located further from the city centres.

Website Usability

The platform is well-designed and user-friendly, making it easy for users to find and book parking spaces. The site is fast and offers a good search functionality that is integrated with Google Maps, enabling users to find available parking nearby.

Returns and Exchanges

Justparkme.co.uk offers a strict cancellation policy that is designed to protect hosts and users alike. Users can cancel their parking reservation up to 48 hours before the start of the booking, but cancellations made less than 48 hours before the booking will not be refunded, except for exceptional circumstances such as serious illness or death in the family.

Promotions and Discounts

Justparkme.co.uk offers various promotion and discount codes that enable users to save money on their parking booking. The platform also runs special promotions during times of peak demand, such as Christmas or New Year's Eve.

Reputation

Justparkme.co.uk has a strong reputation within the parking market, with positive customer reviews and high ratings on third-party review sites. The platform has also won several awards for its innovation and user experience.

Payment Options

Justparkme.co.uk accepts a range of payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

Justparkme.co.uk offers no loyalty programs, but it does have a referral system that users can use to earn credit towards their parking bookings by referring their friends to the platform.

Customer Reviews

Justparkme.co.uk has a strong reputation within the parking industry, with customers generally praising the platform for its convenience, wide range of parking options, and competitive pricing. However, some concerns have been raised around the safety of parking in private spaces, but the platform is actively working to address these concerns.

Community Involvement

Justparkme.co.uk takes its community responsibilities seriously and has partnered with several local charities and community organisations to support community initiatives.

Shipping and Cost

Justparkme.co.uk operates purely online, so there is no shipping involved. The cost of parking spaces varies depending on the location and type of parking needed. However, users can typically save money compared to commercial parking options.

Justparkme Recent User Reviews

User Rating

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Reviewer Name: Thomas Parry

Review Submission Date: 2022-12-15

Review Title: Very helpful quick & easy to follow…
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Review Description: Very helpful quick & easy to follow Insrtuctions

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Reviewer Name: Tim Robbins

Review Submission Date: 2022-12-12

Review Title: They try to get genuine reviews…
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Review Description: They try to get genuine reviews removed. They claimed that I had never used them - I sent Trustpilot a screen shot of my Amex payment to them and Trustpilot refused to remove what was proven to be a genuine review.

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Reviewer Name: Kim

Review Submission Date: 2022-11-12

Review Title: Read reviews online and was horrified…
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Review Description: Read reviews online and was horrified as I had already passed my car over. However pick up was prompt and when picking my car back up on return was within 15 minutes of departure from airport.

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Reviewer Name: Kev Briscoe

Review Submission Date: 2022-11-07

Review Title: DO NOT USE THESE UNDER ANY…
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Review Description: DO NOT USE THESE UNDER ANY CIRCUMSTANCES!Compared to some of the other reviews we got off quite lightly. On returning to Manchester airport we were told that there wasn't a driver available to bring our car back and would have to get a taxi to collect it.Even though it was only a couple of miles away it still cost us £30.We were told that someone would be in touch to arrange a refund. Six weeks later after numerous unanswered phone calls and emails we haven't seen a penny.These are con men and should be shut downYOU HAVE BEEN WARNED!!

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Reviewer Name: SAMHAM

Review Submission Date: 2022-11-01

Review Title: Do not use this company
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Review Description: Do not use this company! I got backAfter an 8 hour flight to be told my car wasn’t driveable! I have called numerous times to be robbed off constantly! I have now reported my car as stolen to the police who are aware of this company…..check trading standards. A bunch of monkeys

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Reviewer Name: Alan garlinge

Review Submission Date: 2022-10-17

Review Title: We used this conpany oct 10 th 22 very…
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Review Description: We used this conpany oct 10 th 22 very bad experience after 3 calls waited an hour for car return was told because we were an hour delayed we would have to pay £15 to the driver and around £10-15 stolen from the change that we keep in the car for parking PLEASE AVOID THIS COMPANY!!!

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Reviewer Name: Ryan fletcher

Review Submission Date: 2022-10-17

Review Title: AVOID THIS COMPANY AT ALL COSTS!
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Review Description: AVOID THIS COMPANY AT ALL COSTS!! Had £300 worth of sunglasses stolen from my car whilst parked with these thieves. Tried to contact numerous times via phone & Email but they just pass the buck from one person to another. Completely corrupt company who shouldn’t even be trading please do yourself a favour & do not use!!!

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Reviewer Name: David James

Review Submission Date: 2022-10-14

Review Title: Booked and paid at Bristol Airport
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Review Description: Booked and paid at Bristol Airport. Nobody showed up so I had to park in Long Stay. Cost me £170 for 8 nights! Trying to get my money back from Just Park Me but zero response from 3 emails and two calls. Never use this company.

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Reviewer Name: Damon Bowers

Review Submission Date: 2022-10-13

Review Title: Easy and convenient parking at a great…
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Review Description: Easy and convenient parking at a great price. Will definitely be parking in the future.The online reservations were very easy.Everything went exactly as it was supposed to go for my parking duration.

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Reviewer Name: Patrick Stephenson

Review Submission Date: 2022-10-07

Review Title: Used Last week was great and easy
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Review Description: Used Last week was great and easy. Booked last night and found out friend headed to airport offered me a ride so I just canceled parking from 12 hours ago, this will tell me whether they are truly great or a company to beware of.The parking attendants were very good at their job. The kids keep talking about how great of a time they had because they helped witb the car. They learned how to tip the valet team. Thank you so much for making our vacation a great one.