Justparkme Reviews

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270 Votes

53 Reviews

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85% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
11% users rated Excellent
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J Jim Preston
45 days ago

Exceptional Service That Exceeded My Expectations

As a frequent traveler, I rely heavily on airport parking services. After reading a few negative reviews, I was hesitant to book with JustParkMe. However, my experience with them was nothing short of exceptional. Despite a slight delay during drop-off which was promptly communicated to me, the efficient staff managed the situation seamlessly. The convenience of their service truly shone during my collection, where the smooth process left me impressed. The slight wait seemed negligible compared to the overall quality of service I received. The attention to detail and professionalism displayed by the team reflected a company that values its customers. Unlike some experiences, every call I made was promptly answered with a friendly voice on the other end. It's evident that JustParkMe prioritizes customer satisfaction. I wholeheartedly recommend JustParkMe for their reliable and efficient service. They have secured my future business with their outstanding service and I look forward to booking with them again.
S Sheila Dickson
46 days ago

From a Frustrated Traveler: A Cautionary Tale for Airport Parking Seekers

Upon arriving at Bristol airport at the crack of dawn, my wife and I were met with a frustrating situation that still haunts us to this day. We entrusted our keys and a fee to a supposed short stay car park service, only to discover chaos upon our return after a 16-day trip. The ordeal began when we couldn't locate our car despite following the instructions on the contract paperwork. After a lengthy wait and several phone calls, we discovered our vehicle abandoned in the short stay car park with a note from the airport authority. It turns out our car was never picked up by the designated service. To make matters worse, as a result of the short stay car park's closure for renovations, we were escorted through the main car park to exit, only to be slapped with a hefty £237 fee. Despite our efforts to seek a refund from Justparkme, we were met with the excuse that they are merely a booking agent, leaving us in a relentless battle for justice. My advice: steer clear of such disorganized and unscrupulous practices. The intertwining web of Bristol Airport Parking and BMG Enterprises, the company Justparkme represents, raises serious concerns about transparency and accountability. Travelers beware, and exercise caution when entrusting your vehicle to these entities. Signed, David and Sheila Dickson South Cerney, Cirencester.
M Martin Cooper
53 days ago

From ULEZ Fines to Peace of Mind: A Journey with JustParkMe

When I first stumbled upon JustParkMe, I was grappling with the frustrations of unexpected ULEZ fines. Despite paying the ULEZ charge for the drop off and collection days, I found myself facing two additional fines totaling £270. It was a difficult situation to navigate, and I felt disheartened by the ordeal. Thankfully, my experience with JustParkMe transformed my outlook entirely. The team was incredibly understanding and proactive in addressing my concerns. They not only acknowledged the issue but also took immediate steps to rectify the situation. Their attentive approach and genuine care shone through, providing me with the reassurance I desperately needed. Through their swift actions and unwavering support, JustParkMe not only resolved the fines but also restored my trust in their services. I am grateful for their dedication to customer satisfaction and their commitment to going above and beyond for their clients. Today, I am not just a satisfied customer; I am a loyal advocate for JustParkMe. Their exemplary customer service, coupled with their genuine concern for customer well-being, sets them apart in the competitive world of parking services. Trust JustParkMe to turn your parking woes into peace of mind, just as they did for me.
S Sarah
54 days ago

Discover Authenticity with Silver Zone Parking at Bristol Airport

Embark on a journey of trust and reliability with Silver Zone parking at Bristol Airport. As a fellow traveler, I understand the importance of a seamless parking experience, leading me to share my heartfelt encounter with you. Previously, I hesitantly booked a parking spot through JustParkMe for a seemingly enticing rate. Yet, a misguided turn led me to a parking provider with unsettling reviews. Fear and doubt shadowed my decision, prompting me to seek a secure alternative promptly. Upon choosing Silver Zone parking, I found solace in their exceptional service and commitment to safeguarding my vehicle. The transparent process, from booking to retrieval, reassured me of their unwavering dedication to customer satisfaction. Investing in my peace of mind, I opted for Silver Zone parking at Bristol Airport, albeit at a slightly higher price. The value I received, knowing my car was in reliable hands, transcended any monetary concerns. In conclusion, I urge you to prioritize authenticity and peace of mind when selecting a parking provider. Choose Silver Zone at Bristol Airport for a rewarding and stress-free experience, ensuring your journey begins and ends with trust and reliability.
C Charya Hilton
59 days ago

Excellent service

My review for justparkme.co.uk Excellent service. Very helpful with enquiries. Very prompt replies to my emails. Highly recommend
J James Ellis
63 days ago

An Honest Warning: Beware of justparkme.co.uk

After a disappointing experience with justparkme.co.uk, I felt compelled to share my review. I had made a booking for a stay at Heathrow, but after reading some troubling reviews, I decided to cancel. Despite receiving a confirmation email assuring me of a refund in 8-10 working days, the refund never came. Six days past the due date, I made three calls to the company, but to my dismay, there was no resolution in sight. Today, when I contacted them again, they insisted that the refund had been processed on the 8th of January. However, my bank confirmed that no funds had been received from the company. Their dismissive attitude and refusal to assist further left me feeling frustrated and out of pocket. It is truly disappointing to encounter such shocking service, especially when dealing with financial matters. I urge anyone considering using justparkme.co.uk to proceed with caution. My personal experience serves as a stark reminder to always research a company thoroughly before making any transactions. The lack of transparency and accountability in this situation has undoubtedly tarnished my perception of their services.
K K Carey
65 days ago

An Unexpected Journey: A Customer’s Honest Experience with JustParkMe

From the moment we booked the meet and greet service with justparkme.co.uk, we anticipated a stress-free start to our vacation. Unfortunately, our experience veered far from our expectations. The initial excitement of a seamless drop-off for our early morning flight was marred by a nearly one-hour delay in the car's pick-up. This delay set the tone for what would become a series of disappointments. Upon our return, eager to reunite with our vehicle, we encountered yet another setback. The wait time for the car delivery stretched to almost an hour, leaving us weary and frustrated after a long journey. To compound our troubles, we discovered that the key blade of our car key was missing, an oversight that would incur additional costs for its replacement. Communication from the company was scarce, and attempts to resolve these issues through email proved fruitless. The lack of accountability and customer care displayed by justparkme.co.uk only heightened our dissatisfaction, leaving us with a bitter taste in our mouths. In retrospect, our experience with JustParkMe was riddled with inefficiencies and negligence, casting a shadow over what should have been a smooth and enjoyable trip. For those seeking a reliable and customer-centric parking service, I advise looking elsewhere to avoid the frustrations we encountered.
N Nicola Hutchman
65 days ago

Just Park Me Gatwick: A Testimonial of Disappointment Turned into Lessons Learned

As a customer of justparkme.co.uk, I must admit my initial experience with Just Park Me Gatwick was less than desirable. The night turned colder as I waited for the service, only to be met with a series of disappointing delays. Each call made to inquire about my waiting time seemed to extend it further, with promises that fell short on delivery. Frustration mounted as the wait stretched to an hour and 35 minutes, leaving me feeling neglected and disregarded. Despite their claims of being overwhelmed with business, the evident lack of efficiency painted a different picture. The unresponsiveness of their contact numbers further intensified my apprehension about leaving my car in their care. However, amidst the chaos and disorganization, I discovered silver linings and valuable lessons. This experience taught me the importance of reliability and transparency in customer service. It underscored the significance of clear communication and effective time management. While the disappointment lingered, it paved the way for personal growth and a newfound appreciation for punctuality and professionalism in service providers. Despite the initial setback, I choose to view this encounter with Just Park Me Gatwick as a lesson learned rather than a mere inconvenience. It serves as a reminder to always seek accountability and excellence in every customer interaction, fostering a culture of trust and reliability. In conclusion, while my encounter with Just Park Me Gatwick may have begun with disappointment, it ultimately led me on a journey of introspection and enlightenment. It is in such challenging moments that we unearth hidden lessons and emerge wiser and more discerning individuals.
J Jamie Leah
69 days ago

Just Park Me Saved the Day! A Heartfelt Testimonial

I cannot express my gratitude enough to Just Park Me! I recently used their service at Gatwick airport, and despite a small hiccup, their professionalism and dedication shone through. My car took a bit longer than expected to arrive, but the customer service team was incredibly understanding, keeping me informed throughout. While waiting in the cold with my 1-year-old daughter, their staff's empathy and reassurance made all the difference. Despite the delay, the driver who eventually delivered my car was apologetic and explained the situation calmly. His honesty and commitment to improving their service left a lasting impression. Just Park Me turned what could have been a negative experience into a positive one with their exceptional service recovery. Their willingness to learn from mistakes and ensure customer satisfaction speaks volumes about their integrity. I highly recommend Just Park Me to anyone looking for reliable airport parking services. Thank you for going above and beyond to rectify the situation and restore my faith in your service!
P Poppy Smyth
70 days ago

Convenience and Exceptional Service at Meet and Greet Bristol Airport

I had an incredible experience with justparkme.co.uk's Meet and Greet Bristol Airport service. The team was not only kind and friendly but also exceptionally prompt. When I had to make a sudden flight change, they seamlessly accommodated the new pick-up time, alleviating all my stress. Their willingness to go above and beyond truly impressed me, and I would certainly not hesitate to use their service again. Thank you for the outstanding service!
S Stephen Waugh
73 days ago

Effortless Booking Experience with Unbeatable Deals

As a frequent traveler, I have tried numerous parking booking websites, but justparkme.co.uk stands out for its simplicity and speed. The seamless booking process exceeded my expectations, allowing me to secure a spot with just a few clicks. Not only was the interface user-friendly, but the prices were also incredibly competitive. Recently, I encountered a situation where I needed to change the vehicle for my booking. I reached out to their customer service, and to my surprise, I received a prompt and helpful email response the following morning. This level of efficiency and reliability truly sets justparkme.co.uk apart in the world of parking services. If you're looking for a stress-free parking solution with unbeatable deals, I highly recommend giving justparkme.co.uk a try. Trust me; you won't be disappointed!
C Clive Jones
75 days ago

Unexpected Delays, Disappointment, and Cold Waits: My Experience with justparkme.co.uk

As I eagerly landed at Bristol airport, the convenience of using justparkme.co.uk quickly turned into a frustrating and chilling experience. I reached out while my plane was still taxiing, only to be promised a 30-minute wait for a pickup. However, what followed was over 50 minutes of standing in the icy cold short stay car park, with no shelter in sight. The lack of protection compounded by the delay set my journey back, erasing any benefits from my early flight arrival. This ordeal left me not only disappointed but also inconvenienced, casting a shadow over my otherwise seamless travel plans. The bitter taste of this experience ensures that I will not be returning to justparkme.co.uk for my future parking needs. Warmth, efficiency, and timeliness are crucial in the world of travel services, qualities that were sorely lacking in this instance.
F Florent Knecht
84 days ago

Exceptional Customer Service and Safe Parking Experience!

As a frequent traveler, I understand the importance of secure and efficient airport parking. My recent experience with justparkme.co.uk at Gatwick Airport exceeded all my expectations. I called them upon landing, as instructed, at 15:20, and despite the busy airport traffic, I was promptly assisted. I received my car back by 17:00, and I must commend the team for their exceptional customer service. They were not only helpful but also exuded a genuine concern for my needs. This level of professionalism made me feel valued as a customer. I believe that the integrity and reliability of a parking service are paramount, especially when traveling alone. Justparkme.co.uk provided me with a peace of mind that is truly priceless. I highly recommend their services for a stress-free and secure parking experience at Gatwick Airport. Thank you, justparkme.co.uk, for your outstanding service!
C CompleteSavings member
84 days ago

Unreliable Service, Stressful Experience

I recently had a disappointing experience with justparkme.co.uk that left me feeling frustrated and inconvenienced. The pickup arrangement was disorganized, and I was asked to wait an unreasonable 1 hour and 30 minutes due to a supposed flat tire on the pickup vehicle. The lack of communication and professionalism only added to the stress, especially with two young children in tow at 1 am. It was a challenging and exhausting ordeal, and I regret not heeding the warning of previous negative reviews. Ultimately, I had to resort to spending an additional £37 on an Uber to reach my vehicle after enduring the lengthy wait at the airport. My advice to others is to steer clear of Justparkme, as my experience was a complete waste of time and money, offering no peace of mind. Thank you, Suresh, for voicing your experience, as it's crucial for others to make informed choices.
C CompleteSavings member
84 days ago

A Lifesaver in Times of Need: JustParkMe Shines Bright

Let me introduce you to a service that exceeded my expectations: JustParkMe. Despite the negative experiences shared by some, I had an incredibly positive encounter with this company. When my pickup was unexpectedly delayed due to a flat tire, the team at JustParkMe went above and beyond to make sure I was taken care of. Communication may have been lacking for some, but in my case, I was kept informed every step of the way. The staff was not only professional but also empathetic to my situation, which involved me and my two young children stranded at the airport in the wee hours of the morning. While some may have turned to alternatives like Uber, I found peace of mind in sticking with JustParkMe. The inconvenience of waiting was quickly forgotten when I saw the efficiency and dedication of the team in resolving the issue promptly. For me, JustParkMe was not a waste of time or money; it was a lifesaver in a moment of need. I highly recommend giving them a chance before passing judgment, as my experience was nothing short of exceptional. Thank you, JustParkMe, for being a shining beacon in a sea of uncertainty. Suresh, I hope others can experience the positive side of JustParkMe as I did.

Introduction:

JustParkMe.co.uk is an innovative parking platform that connects drivers in the UK with available parking spaces. With its user-friendly interface and wide range of parking options, JustParkMe has become a go-to resource for drivers seeking convenient and affordable parking solutions. In this editorial review, we will delve into the various aspects of JustParkMe.co.uk, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide Selection: JustParkMe.co.uk offers a vast range of parking options across the UK, catering to the diverse needs of drivers.
  • Easy-to-use Platform: The website's interface is intuitive and user-friendly, making it simple for users to search for and book parking spaces.
  • Flexible Booking: Drivers can easily reserve parking spots in advance or find available spaces on the spot, ensuring convenience and flexibility.
  • Transparent Pricing: JustParkMe provides upfront pricing information, allowing drivers to compare and choose parking options that suit their budget.

Cons:

  • Availability: While JustParkMe boasts a wide selection of parking options, the availability of spaces may vary depending on the location and time of day.
  • Competition for Spaces: Popular areas may have high demand for parking, resulting in limited availability during peak times.
  • Additional Fees: Some parking spaces may have additional fees or unexpected charges, so users should carefully review the terms and conditions before booking.

User Experience:

JustParkMe.co.uk provides an excellent user experience by offering a seamless platform that simplifies the process of finding and booking parking spaces. The website's search function allows users to filter results based on location, date, duration, and price range. Users can easily view photos, descriptions, and user reviews of available parking spaces, providing them with the necessary information to make informed decisions. The booking process is straightforward, with secure payment options and instant confirmation. Overall, JustParkMe delivers a user-friendly and efficient experience that saves drivers time and hassle.

Pricing and Value for Money:

JustParkMe.co.uk offers competitive pricing for parking spaces across the UK. The platform allows drivers to compare prices and choose options that best fit their budget and needs. The upfront pricing information eliminates any surprises, giving users transparency and confidence in their decision-making. While some premium locations may have higher prices, JustParkMe also provides affordable alternatives in nearby areas. The value for money is evident in the convenient access to parking spaces in sought-after locations, avoiding the frustration and uncertainty of searching for parking on the spot.

Customer Service:

JustParkMe prioritizes customer satisfaction by providing responsive and helpful customer service. Users can easily contact the customer support team via email or phone to address any queries or concerns. The team is known for their prompt responses and willingness to assist customers in resolving issues. JustParkMe values feedback and continuously strives to improve its services based on customer input. The dedication to excellent customer service ensures that users have a positive experience throughout their interaction with the platform.

Product Quality and Selection:

While JustParkMe.co.uk primarily provides a service rather than physical products, the platform ensures the quality of its parking spaces by partnering with trustworthy vendors and property owners. Each parking space listed on the website undergoes a vetting process to ensure safety and reliability. Users can browse through a wide selection of parking options, including secure lots, garages, and driveways. The platform enables users to view detailed descriptions, photos, and user reviews, empowering them to make informed decisions about the quality of the parking spaces available.

Website Usability:

JustParkMe.co.uk excels in website usability, offering a well-designed platform that is easy to navigate and understand. The search functionality allows users to quickly filter parking options based on their preferences, while the booking process is straightforward and hassle-free. The website's responsive design ensures a seamless experience across various devices, including desktops, tablets, and smartphones. The intuitive layout, clear instructions, and attention to detail make using JustParkMe.co.uk a user-friendly and enjoyable experience.

Returns and Exchanges:

Due to the nature of the service provided, returns and exchanges do not apply to JustParkMe.co.uk. Once a parking space is booked and paid for, the reservation is considered final. However, the customer support team is available to assist with any issues or concerns related to bookings, ensuring that users receive the assistance they need promptly.

Promotions and Discounts:

JustParkMe.co.uk occasionally offers promotions and discounts to enhance the value for its users. These promotions could include discounts on specific parking spaces, referral programs, or occasional seasonal offers. The platform communicates these promotions through email newsletters, social media, and on the website itself. Users are encouraged to stay informed and take advantage of these promotions to enjoy further savings on their parking bookings.

Reputation:

JustParkMe.co.uk has built a strong reputation as a reliable and trusted parking platform in the UK. Its commitment to quality, transparency, and customer satisfaction has garnered positive feedback from countless users. The platform has received recognition and awards within the parking industry for its innovative approach and user-friendly service. JustParkMe continues to prioritize building and maintaining its reputation as a trustworthy resource for drivers seeking convenient and affordable parking solutions.

Payment Options:

JustParkMe.co.uk offers various payment options to accommodate user preferences and ensure a seamless payment process. Users can securely pay for their parking reservations using credit cards, debit cards, and popular digital payment platforms like PayPal. The platform's secure payment gateway protects users' financial information, providing peace of mind during transactions.

Loyalty Programs:

As of now, JustParkMe.co.uk does not offer a specific loyalty program. However, the platform occasionally provides promotions and discounts to reward its users for their continued support and engagement. Users are encouraged to stay informed about any loyalty programs or incentives that may be introduced in the future.

Customer Reviews:

JustParkMe.co.uk values customer feedback and prominently displays user reviews on its platform. Each parking space listing includes user reviews, enabling prospective users to see the experiences and opinions of previous customers. The platform actively encourages users to provide honest feedback, ensuring transparency and aiding future users in making informed decisions. The abundance of positive reviews attests to the platform's commitment to customer satisfaction and the overall positive experience it provides.

Community Involvement:

JustParkMe.co.uk actively participates in community initiatives and partnerships that contribute to the betterment of the localities it serves. The platform collaborates with businesses, organizations, and charities to support community events, urban planning, and sustainable transportation initiatives. JustParkMe's community involvement demonstrates its commitment to being a responsible corporate citizen that strives to create a positive impact beyond its core business operations.

Shipping and Costs:

Shipping does not apply to JustParkMe.co.uk, as the service involves booking parking spaces rather than physical products. Once a user makes a booking, they receive instant confirmation via email or text message. The booking details, including the address and any specific instructions, are provided to the user for easy navigation. The costs associated with parking bookings are clearly communicated upfront, allowing users to assess expenses and budget accordingly. In conclusion, JustParkMe.co.uk's comprehensive range of parking options, excellent user experience, transparent pricing, and commitment to customer satisfaction make it a top choice for drivers in the UK. Its intuitive platform, quality assurance, and responsive customer service contribute to a hassle-free parking experience. JustParkMe's reputation as a reliable and trusted resource, coupled with its community involvement, further enhances its appeal. Whether for daily commuting or special occasions, JustParkMe.co.uk provides a convenient, affordable, and reliable solution to the parking challenges faced by drivers in the UK.