Users Voice for Kalkifashion

83% users rated Terrible
11% users rated Poor
0% users rated Average
2% users rated Very Good
5% users rated Excellent
Pie Chart Review Representation for Kalkifashion
Kalkifashion Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Jan 2019

Last updated by on 10 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Sep 2022 5 2.7 4.4 4.5 4.1 4.5
Oct 2022 2 5 4.4 4 3.9 4.7
Nov 2022 1.4 1 2.7 4.2 4.1 4.5
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.9 4.6 4.1 3 4.1
Line Chart for Rating of peer stores

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Detailed Kalkifashion Review by

Introduction

Kalkifashion.com is an Indian online store that offers a wide range of ethnic wear for women. The website was founded in 2010 and has been providing customers with high-quality products, excellent customer service, and competitive prices.

Pros and Cons

Pros:
  • Large selection of ethnic wear
  • Excellent product quality
  • Competitive pricing
  • Fast and reliable shipping
  • Easy returns and exchanges
  • Loyalty programs and promotions
Cons:
  • Limited selection for men and children
  • Some products may be expensive
  • Customer service can be slow at times
  • Website can be cluttered and overwhelming

User Experience

Kalkifashion.com has a user-friendly website with a clear and easy-to-use interface. The search bar is prominently displayed, and the filters make it easy to narrow down products by size, color, and style. The product pages are well-organized with detailed product descriptions, multiple images, and customer reviews.

Pricing and Value for Money

Kalkifashion.com offers a wide range of products at competitive prices. While some products may be expensive, the quality and craftsmanship justify the cost. Additionally, the website offers promotions, discounts, and loyalty programs to help customers save money.

Alternatives

Kalkifashion.com has several competitors in the Indian ethnic wear market, including Utsav Fashion, Indian Cloth Store, and Fashion Ka Fatka. However, Kalkifashion.com stands out for its extensive selection, excellent product quality, and competitive pricing.

Customer Service

Kalkifashion.com has a dedicated customer service team that is available via email, phone, and chat. While some customers have experienced slow response times, the team is knowledgeable and helpful when addressing customer concerns.

Product Quality and Selection

Kalkifashion.com offers a wide range of high-quality ethnic wear for women, including sarees, lehengas, salwar kameez, and kurtis. The website also offers a selection of men's and children's wear, although the selection is more limited. The products are made with high-quality fabrics and feature intricate designs and embellishments.

Website Usability

The Kalkifashion.com website is easy to use and navigate, with clear categories and filters to help customers find the products they need. The product pages are well-organized and provide customers with all the information they need to make an informed purchase.

Returns and Exchanges

Kalkifashion.com has a hassle-free return and exchange policy. Customers can return or exchange products within 15 days of delivery and receive a full refund or store credit. The only condition is that the product must be returned in its original condition with all tags and packaging intact.

Promotions and Discounts

Kalkifashion.com offers regular promotions and discounts, including seasonal sales, site-wide discounts, and loyalty reward programs. Customers can also sign up for the newsletter to receive exclusive discounts and promotional offers.

Reputation

Kalkifashion.com has a good reputation in the Indian ethnic wear market, with many positive customer reviews and testimonials. The website is known for its high-quality products, excellent customer service, and competitive pricing.

Payment Options

Kalkifashion.com accepts a variety of payment options, including credit and debit cards, net banking, and PayPal. Customers can also choose to pay using cash on delivery (COD) for select products.

Loyalty Programs

Kalkifashion.com offers a loyalty reward program that allows customers to earn points for purchases and other activities on the website. Customers can redeem their points for discounts on future purchases.

Customer Reviews

Customer reviews are prominently featured on the product pages, allowing customers to read feedback from other customers before making a purchase. The reviews are detailed and provide helpful insights into the product quality, sizing, and fit.

Community Involvement

Kalkifashion.com has a blog section that provides customers with helpful tips and information about ethnic wear, fashion trends, and styling tips. The website also supports social causes and charities through its "Kalki Cares" initiative.

Shipping and Costs

Kalkifashion.com offers fast and reliable shipping within India and internationally. The shipping costs are reasonable, and customers can track their orders online. The website also offers free shipping on select products and orders over a certain value.

Kalkifashion Recent User Reviews

User Rating

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Reviewer Name: Madhuri

Review Submission Date: 2022-11-06

Review Title: Their sizing is way off from what is in…
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Review Description: Their sizing is way off from what is in their size chart to what you receive and leave no room for margin to adjust. Their return policy is bad. WILL NOT BE ORDERING ANYTHING FROM THIS PLACE AGAIN! WASTE OF MONEY! CHARGING $40 TO RETURN A PRODUCT IS RIDICULOUS

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Reviewer Name: Aleeza Singh

Review Submission Date: 2022-10-25

Review Title: They do not honor the return policy
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Review Description: They do not honor the return policy. Don’t believe what the website says. They basically told me I needed to pay $40 per item to return each one which is nearly what I paid for each item. Very disappointing customer service.

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Reviewer Name: Prt

Review Submission Date: 2022-10-19

Review Title: If you don’t wish to lose your mental…
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Review Description: If you don’t wish to lose your mental peace and money, don’t order anything from them.Their return policy is pathetic and you will never get a refund or exchange.

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Reviewer Name: Rani

Review Submission Date: 2022-10-06

Review Title: Do not honour their own returns policy
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Review Description: Returned an item as per their returns polices, I have tracking information that they have received the product back and yet more than 2 months later I am still chasing them for my refund.

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Reviewer Name: Arpita Das

Review Submission Date: 2022-09-28

Review Title: Poor Quality
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Review Description: I have recently purchased a pre draped saree online from this store and I would say that although the customer service is really good, the quality of the saree is not what I had expected. Quality of the Lycra saree looks pretty cheap. As the product is customised it can’t be returned. I’ll never buy anything from this store again.

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Reviewer Name: Chereen Pasha

Review Submission Date: 2022-09-04

Review Title: Unethical business - do not shop here you will lose your money and time
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Review Description: I bought an unstitched saree from them. It arrived quickly but the return was a huge hassle. When the item arrived it was net and looked so cheap and nothing like the photos. I followed their return policy and based on their criteria it was eligible for return, sent and paid for shipping to return to Kalki and they never refunded me the money. This is a terrible company to support and buy from. Save yourself the headache and work with another vendor.

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Reviewer Name: Mahua

Review Submission Date: 2022-08-15

Review Title: I am a happy customer!
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Review Description: I was almost about to cancel my order because of all the negative reviews here, but I am glad I gave them a shot. Their customer service was fantastic and I am very happy with the products I have received. I took off one star as one of the sarees I had ordered went into back order status because of which I canceled my order for a refund. I want to emphasize that I did get the refund in time, I just wish they had a better inventory management system in place.Overall I had a great experience and will not hesitate in recommending this business.

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Reviewer Name: Durga Chhettri

Review Submission Date: 2022-07-24

Review Title: Excellent service
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Review Description: Excellent service. Update at every step, via email and what's App. You can order without any hesitation and will be very happy.

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Reviewer Name: Aman Gill

Review Submission Date: 2022-07-01

Review Title: Garbage company
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Review Description: Garbage company. They sent me the wrong size. I ordered size 0 and then sent me size 8. They told me to go get it altered (wasting my own time for their mistake). Then they refunded me 50% of the alteration cost. Nothing altered is as great as just receiving the correct size. So now, for their mistake, I paid to get it altered and have a sub par outfit. Wouldn’t recommend them to anyone. If there was 0 stars, that’s what they would have gotten.

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Reviewer Name: Priya

Review Submission Date: 2022-06-03

Review Title: Kalki fashion is a thief company
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Review Description: Kalki fashion is a very misleading website. They advertise something else and when you open the link, it’s nothing as such. Tried to query with the customer care but they are useless