Introduction
Kalkifashion.com is an Indian online store that offers a wide range of ethnic wear for women. The website was founded in 2010 and has been providing customers with high-quality products, excellent customer service, and competitive prices.
Pros and Cons
Pros:
- Large selection of ethnic wear
- Excellent product quality
- Competitive pricing
- Fast and reliable shipping
- Easy returns and exchanges
- Loyalty programs and promotions
Cons:
- Limited selection for men and children
- Some products may be expensive
- Customer service can be slow at times
- Website can be cluttered and overwhelming
User Experience
Kalkifashion.com has a user-friendly website with a clear and easy-to-use interface. The search bar is prominently displayed, and the filters make it easy to narrow down products by size, color, and style. The product pages are well-organized with detailed product descriptions, multiple images, and customer reviews.
Pricing and Value for Money
Kalkifashion.com offers a wide range of products at competitive prices. While some products may be expensive, the quality and craftsmanship justify the cost. Additionally, the website offers promotions, discounts, and loyalty programs to help customers save money.
Alternatives
Kalkifashion.com has several competitors in the Indian ethnic wear market, including Utsav Fashion, Indian Cloth Store, and Fashion Ka Fatka. However, Kalkifashion.com stands out for its extensive selection, excellent product quality, and competitive pricing.
Customer Service
Kalkifashion.com has a dedicated customer service team that is available via email, phone, and chat. While some customers have experienced slow response times, the team is knowledgeable and helpful when addressing customer concerns.
Product Quality and Selection
Kalkifashion.com offers a wide range of high-quality ethnic wear for women, including sarees, lehengas, salwar kameez, and kurtis. The website also offers a selection of men's and children's wear, although the selection is more limited. The products are made with high-quality fabrics and feature intricate designs and embellishments.
Website Usability
The Kalkifashion.com website is easy to use and navigate, with clear categories and filters to help customers find the products they need. The product pages are well-organized and provide customers with all the information they need to make an informed purchase.
Returns and Exchanges
Kalkifashion.com has a hassle-free return and exchange policy. Customers can return or exchange products within 15 days of delivery and receive a full refund or store credit. The only condition is that the product must be returned in its original condition with all tags and packaging intact.
Promotions and Discounts
Kalkifashion.com offers regular promotions and discounts, including seasonal sales, site-wide discounts, and loyalty reward programs. Customers can also sign up for the newsletter to receive exclusive discounts and promotional offers.
Reputation
Kalkifashion.com has a good reputation in the Indian ethnic wear market, with many positive customer reviews and testimonials. The website is known for its high-quality products, excellent customer service, and competitive pricing.
Payment Options
Kalkifashion.com accepts a variety of payment options, including credit and debit cards, net banking, and PayPal. Customers can also choose to pay using cash on delivery (COD) for select products.
Loyalty Programs
Kalkifashion.com offers a loyalty reward program that allows customers to earn points for purchases and other activities on the website. Customers can redeem their points for discounts on future purchases.
Customer Reviews
Customer reviews are prominently featured on the product pages, allowing customers to read feedback from other customers before making a purchase. The reviews are detailed and provide helpful insights into the product quality, sizing, and fit.
Community Involvement
Kalkifashion.com has a blog section that provides customers with helpful tips and information about ethnic wear, fashion trends, and styling tips. The website also supports social causes and charities through its "Kalki Cares" initiative.
Shipping and Costs
Kalkifashion.com offers fast and reliable shipping within India and internationally. The shipping costs are reasonable, and customers can track their orders online. The website also offers free shipping on select products and orders over a certain value.