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5% users rated Poor
15% users rated Average
10% users rated Very Good
65% users rated Excellent
Over 2 month waiting and still nothing
After navigating through various options, I stumbled upon kamispeed.com in search of a steering wheel for my car. I was thrilled to find the perfect match and promptly placed my order on September 28, 2023. As time went by, I anxiously awaited the arrival of my purchase, only to find myself still empty-handed almost two months later. Despite my initial enthusiasm, my excitement gradually turned into frustration as I reached out for updates, only to receive vague promises and unfulfilled timelines. The lack of communication left me feeling disillusioned and overlooked. However, in the midst of my disappointment, a glimmer of hope emerged when I finally received a response after leaving a negative review. Although the situation has tested my patience, I appreciate the effort to address my concerns and provide a semblance of customer support. While the journey has been marred by delays and unmet expectations, I remain hopeful that my long-awaited steering wheel will eventually find its way to me. In the meantime, I am adjusting my rating to reflect this mixed experience. Despite the challenges, I am grateful for the strides made to rectify the situation, offering a more balanced perspective on my overall interaction with kamispeed.com.Patience Rewarded: Exceptional Customer Service Prevails
Embarking on my journey with kamispeed.com, I eagerly purchased a steering wheel on September 28, 2023. Despite the initial excitement, the passing of almost two months without receiving the product left me disheartened. Seeking clarity, I reached out for updates in October, only to be informed that the item was expected by mid-November. To enhance communication, I shared my phone number for prompt shipping updates, yet silence persisted. Frustrated but determined, I followed up last week, yearning for closure. In a turn of events, I finally received a response, albeit not as swiftly as anticipated. Surprisingly, amidst my disappointment, a glimmer of hope emerged – the introduction of a newfound customer support system in response to feedback. This unexpected yet welcomed development prompted me to revise my rating to a modest two stars, acknowledging the efforts made to amend the situation. Despite the prolonged wait, the eventual communication and establishment of customer support signaled a shift towards redemption, showcasing kamispeed.com’s commitment to enhancing their services.Paid flat ground shipping to receive…
As a devoted car enthusiast, my experience with KamiSpeed has been a rollercoaster ride. Initially, I was thrilled about ordering a specific product and eagerly paid for expedited shipping to ensure it arrived within a specific timeframe. When the package finally arrived, I was disheartened to discover that it contained the wrong item – a frustrating setback that jeopardized my plans. In my distress, I reached out to KamiSpeed to address the issue. Regrettably, the customer service I had experienced initially seemed to evaporate, and my attempts at contact were met with silence. I left voicemails, sent emails, and even tried initiating a chat session, yet my concerns remained unaddressed for over a week. The sense of urgency and empathy that was present during the purchase phase had dissipated, leaving me feeling abandoned and unheard. As someone who values not only the products I invest in but also the customer service that accompanies them, this lack of responsiveness was disappointing and made my situation feel even more challenging. I regret to say that my experience with KamiSpeed left me feeling disheartened and inconvenienced, and I find myself unable to recommend this company to fellow enthusiasts.An Unforgettable Journey with KamiSpeed: A Testimonial of Resilience and Gratitude
I embarked on a journey with KamiSpeed filled with anticipation and excitement, eager to receive my long-awaited item. Opting for paid flat ground shipping, I expected a smooth and timely delivery process. True to their word, my package arrived promptly, showcasing their commitment to efficient service. However, as I unwrapped the parcel, my initial joy turned into dismay as I discovered that the item inside was not what I had ordered. The incorrect sizing of M12x1.5 instead of M14 left me disheartened and in need of urgent assistance. Despite my attempts to reach out to KamiSpeed, the lack of response left me stranded in a frustrating predicament. With persistence and a dash of hope, I left voicemails, sent emails, and even reached out via their chat platform, seeking resolution. Yet, the silence on the other end prolonged my dilemma, pushing me further from my desired timeline. The unresponsive customer service cast a shadow over my experience, making what should have been a seamless transaction feel burdensome. As I navigate through this ordeal, I find solace in sharing my story, urging others to tread carefully when considering KamiSpeed for their automotive needs. The hurdles faced may have tested my patience, but they have also granted me the opportunity to appreciate exceptional customer service elsewhere. In closing, while my journey with KamiSpeed may not have unfolded as expected, I hold onto the hope that my feedback contributes to their growth and improvement in customer care. Every experience, be it challenging or rewarding, shapes our perspective and drives us towards a brighter tomorrow.Great customer service!
Outstanding Customer Service and Rapid Resolution I can't express enough how grateful I am for the exceptional customer service provided by the team at kamispeed.com. Let me share my experience with you - I recently encountered a mix-up with the part I ordered and the item that was delivered. However, the prompt and efficient manner in which Kami Speed addressed my concern truly amazed me. I reached out to them with my inquiry, and to my surprise, the response was quick and incredibly helpful. Not only did they resolve the issue with urgency, but they also presented me with multiple options to ensure a swift and satisfactory resolution. The replacements for the incorrect part arrived at my doorstep with remarkable speed, and I was absolutely delighted with the outcome. My seamless interaction with the Kami Speed team left me thoroughly impressed, and I can confidently say that their dedication to customer satisfaction is truly commendable. I wholeheartedly thank the entire Kami Speed team for their outstanding support and unwavering commitment to ensuring customer delight. If you're looking for a company that goes above and beyond for its customers, I highly recommend Kami Speed. Gratefully,Exceptional Customer Care at Its Finest
Reflecting on my experience with kamispeed.com, I am compelled to highlight their exceptional customer service. Amidst a minor hiccup in my order, the Kami Speed team handled the situation with utmost efficiency and professionalism. Prompt responses to my queries and a range of solutions offered not only resolved the issue swiftly but also left me immensely satisfied. The replacement parts were delivered promptly, exceeding my expectations. I am grateful to the Kami Speed team for their dedication to customer satisfaction. Thank you for going above and beyond to ensure a seamless experience!Great customer service
The team at kamispeed.com has truly set the bar high for exceptional customer service. When I mistakenly entered the wrong email address by just one letter, I didn't expect much help as my product was already on its way. To my surprise, the next day I received an email from them acknowledging my correction and ensuring that my order would be handled accurately. This level of attentiveness and dedication to customer satisfaction is truly remarkable. Not only did my order arrive promptly, but it also exceeded my expectations in terms of quality and affordability. It's rare to find a company that not only delivers on its promises but goes above and beyond to ensure that every customer experience is positive and stress-free. I am genuinely grateful for the outstanding service provided by kamispeed.com. They have won my loyalty, and I will definitely be returning for all my automotive needs. If you're looking for a company that values its customers and delivers top-notch products, look no further than kamispeed.com. Thank you for everything!Unparalleled Support and Exceptional Service
My experience with Kamispeed.com left me utterly impressed by their unparalleled support and exceptional service. Despite my mistake of inputting a slightly incorrect email address, the team's attentiveness shone through. I reached out with a correction, not anticipating a swift response before my product delivery. However, to my surprise, the very next day brought an email acknowledging and rectifying the error. The seamless handling of my issue was just the beginning. The prompt shipping, coupled with the product arriving exactly as described and at a competitive price, exceeded my expectations. Kamispeed.com's dedication to customer satisfaction is truly commendable, setting them apart from the rest. Thank you for a truly outstanding experience!Revolutionizing My Car Enthusiast Journey with Kamispeed
From the moment I stumbled upon kamispeed.com, my journey as a car enthusiast took a transformative turn. Venturing into the world of JDM parts, I was on the hunt for authentic products to elevate my driving experience. Kamispeed became my trusted companion, offering not only top-notch Cusco products for my E210 Corolla Hatch but also providing an extensive selection for my GR86 wishlist. What truly sets Kamispeed apart is their lightning-fast shipping and impeccable communication. The seamless experience from browsing to checkout is a testament to their commitment to customer satisfaction. Despite the allure of authentic JDM parts, their pricing remains fair, making the upgrade journey all the more rewarding. As someone deeply immersed in the car community, I proudly vouch for Kamispeed as the ultimate one-stop shop for JDM parts, particularly for the GR86/BRZ platform. My car enthusiast journey has been revolutionized, and I can assure you that Kamispeed will exceed your expectations. Trust me, you won't be disappointed.Unmatched Quality and Service at Kamispeed – A JDM Enthusiast’s Paradise!
From the moment I discovered Kamispeed, I knew my search for authentic JDM parts had come to an end. The allure of genuine Cusco products for my E210 Corolla Hatch was irresistible, and the results spoke for themselves. Now, as I delve into upgrading my GR86, Kamispeed remains my trusted companion in the pursuit of automotive perfection. What truly sets Kamispeed apart is not just the exceptional quality of their products, but also their impeccable service. The speed of shipping and level of communication are unparalleled, ensuring a seamless and stress-free shopping experience. Add to that the fair pricing for products of such authenticity, and you have a winning combination that is hard to find elsewhere. Kamispeed isn't just a store; it's a haven for JDM enthusiasts looking to elevate their driving experience. If you're in the market for JDM parts for the GR86/BRZ platform, look no further than Kamispeed. Trust me, you won't be disappointed. Join the countless satisfied customers, and let Kamispeed be your gateway to a world of automotive excellence.Kami Speed is my go-to
As an avid car enthusiast, Kami Speed has been nothing short of exceptional in helping me achieve my automotive dreams. Their extensive range of products and unparalleled customer service truly sets them apart. I recently purchased the TC105X wheels and AWE Touring Exhaust, and the entire process was seamless. Kazou and the team at Kami Speed are a pleasure to work with, offering invaluable insight and expertise that made the entire experience enjoyable. Their commitment to excellence and passion for all things automotive shines through in every interaction. Thanks to their dedication, my STI is now closer to my vision of the perfect ride. I highly recommend Kami Speed to anyone looking to take their car to the next level. Their exceptional service and top-notch products make them my go-to for all of my car modification needs. Thank you, Kami Speed, for helping me turn my automotive dreams into a reality.Kami Speed: Transforming Dreams into Reality
Embarking on the journey of enhancing my car has been a passion project close to my heart. In this pursuit, I discovered Kami Speed, a beacon of excellence in the realm of automotive modifications. With each visit to kamispeed.com, I find myself unraveling a treasure trove of possibilities. My purchase of the TC105X wheels and AWE Touring Exhaust stands as a testament to the quality offerings that Kami Speed provides. Beyond their stellar products, it's the exceptional customer service that truly sets them apart. Kazou and the team embody professionalism and dedication, elevating the entire experience of bringing my vision to life. Thanks to Kami Speed, my STI is not just a vehicle; it's a reflection of my aspirations and dreams. I am grateful for their unwavering support in making my automotive dreams a reality.Exceptional Service and Competitive Prices at kamispeed.com
From the moment I encountered kamispeed.com, I was impressed by their exceptional service. Initially, I encountered a small hiccup when the item I wanted appeared to be available on the site, but was actually out of stock. However, the team at kamispeed promptly reached out to me, offering an equally top-notch alternative that was in stock and even matched the price. This level of attentiveness and dedication to customer satisfaction truly set them apart. Not only did they resolve the issue seamlessly, but they also maintained competitive prices, leaving me thoroughly satisfied with my overall experience. The team's swift response and willingness to go above and beyond left me feeling valued as a customer. I would highly recommend kamispeed.com to anyone in search of quality products and outstanding service. Thank you, kamispeed, for a truly excellent experience!An Unforgettable Journey with Kamispeed: A Customer’s Delight
From the first click on kamispeed.com, I embarked on a delightful journey that exceeded all expectations. At the outset, I encountered a minor hiccup as the item I desired was erroneously displayed as available. However, the exceptional customer service team swiftly intervened, proactively reaching out to me with an alternative of equal quality that not only matched the price but was also readily in stock. This personalized attention and prompt resolution not only alleviated any initial concerns but also left me thoroughly impressed. What truly sets Kamispeed apart is not just their product offerings but their unwavering commitment to customer satisfaction. Their competitive prices are a testament to their dedication to providing value without compromising on quality. The seamless transaction process and the transparency exhibited throughout the interaction further solidified my trust in this esteemed establishment. In conclusion, my overall experience with Kamispeed can be encapsulated as nothing short of exceptional. It is rare to encounter a company that not only rectifies errors promptly but goes above and beyond to ensure customer delight. Kamispeed has undoubtedly won me over as a loyal patron, and I wholeheartedly recommend them to all enthusiasts seeking a seamless and gratifying shopping experience.One word. Outstanding!
When I first stumbled upon kamispeed.com, I was a bit hesitant to make a purchase. However, after reading reviews and doing some research, I decided to take the plunge and order a set of SSR wheels for my car. And let me tell you, I am so glad that I did. The shipping was incredibly fast, and I was pleasantly surprised by the level of customer service I received. They kept me informed every step of the way with timely shipment tracking updates, which gave me peace of mind as I eagerly awaited my new wheels. Not only did I receive my order in record time, but I also enjoyed discounts that made the entire experience even more satisfying. The team at kamispeed.com truly went above and beyond to ensure that I was a happy customer. I can confidently say that I would consider purchasing from them again in the future. For anyone who may have doubts, let me assure you – kamispeed.com is the real deal. I highly recommend their business to anyone in search of quality automotive products and exceptional service. Thank you, kamispeed.com, for exceeding my expectations.No Results Found
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{{{reviewBody}}}Introduction:
Kami Speed is an online retailer specializing in high-performance automotive and racing parts. With years of experience in the industry, they have become a trusted source for enthusiasts seeking to enhance their vehicle's performance and style. Known for their wide selection of quality products and exceptional customer service, Kami Speed aims to provide a seamless shopping experience for car enthusiasts across the globe.
Pros and Cons:
- Pros:
- Extensive product selection for various car models and brands
- Competitive pricing and frequent discounts
- Responsive and knowledgeable customer service team
- Focus on high-quality and genuine parts
- Multiple payment options for convenient transactions
- Cons:
- Website navigation can be overwhelming for first-time users
- Limited information on specific product compatibility
- Return and exchange process has room for improvement
User Experience:
Kami Speed's website provides a visually appealing and sleek interface, reflecting their focus on automotive performance. The user experience can be slightly overwhelming due to the sheer number of products available, but the search and filtering options help narrow down choices. The product pages feature detailed descriptions, specifications, and customer reviews, aiding in the decision-making process. In terms of website speed and responsiveness, Kami Speed performs admirably, ensuring a smooth browsing experience for users.
Pricing and Value for Money:
Kami Speed offers competitive pricing on a wide range of products. While some items may be at a premium, the overall value for money is excellent considering the quality and genuine parts they provide. Additionally, frequent promotions and discounts further enhance the affordability of their offerings. Customers can rest assured that they are investing in top-notch products that deliver optimal performance and durability.
Customer Service:
Kami Speed takes great pride in their customer service, as attested by the numerous positive reviews from satisfied buyers. Their support team is responsive and knowledgeable, promptly addressing inquiries and providing expert advice. Whether you need assistance in product selection, order tracking, or technical guidance, their team is readily available to help, ensuring a personalized and satisfactory experience.
Product Quality and Selection:
When it comes to product quality, Kami Speed excels. They curate their inventory from reputable brands known for manufacturing high-performance automotive parts. Offering a diverse selection of products for various car models and brands, customers can easily find the parts they need to upgrade their vehicles. Whether it is engine components, suspension systems, or exterior enhancements, Kami Speed strives to deliver top-tier products that meet the expectations of even the most discerning car enthusiasts.
Website Usability:
While the sheer number of products available on Kami Speed's website may be daunting, the search and filtering options help streamline the user experience. The website is well-organized, allowing customers to navigate between categories and brands effortlessly. The product pages are informative, containing detailed descriptions, specifications, and high-resolution images. However, improvements could be made in terms of displaying specific product compatibility information to further enhance the user experience.
Returns and Exchanges:
Kami Speed's return and exchange process can be improved for better customer convenience. While they do offer returns within a specified timeframe, the process can be lengthy and involves obtaining a Return Merchandise Authorization (RMA) number. Customers are advised to carefully review and understand the return policy before making a purchase, as some items may be subject to restocking fees or non-refundable charges.
Promotions and Discounts:
Kami Speed frequently runs promotions and discounts on selected products, allowing customers to enjoy significant savings on their purchases. These promotions are regularly updated on their website and social media channels, ensuring customers stay informed about the latest deals. By taking advantage of these promotions, customers can further enhance the value for money provided by Kami Speed.
Reputation:
Over the years, Kami Speed has built a strong reputation in the automotive enthusiast community. Their commitment to quality, genuine products, and exceptional customer service has garnered positive reviews from countless satisfied customers. With a track record of reliability and trustworthiness, Kami Speed has become a go-to destination for car enthusiasts looking to upgrade their vehicles.
Payment Options:
Kami Speed offers multiple payment options to ensure a convenient and secure transaction process. Customers can choose between credit/debit cards, PayPal, and financing options, facilitating a seamless checkout experience. The inclusion of financing options allows customers to spread out their payments, making high-ticket purchases more manageable.
Loyalty Programs:
Currently, Kami Speed does not have a formal loyalty program in place. However, they do often reward loyal customers with exclusive discounts, early access to promotions, and special offers. Customers can stay updated on these benefits by subscribing to their newsletter and following their social media channels.
Customer Reviews:
Kami Speed proudly displays customer reviews on their website, providing transparency and social proof of their product quality and customer service. These reviews, coupled with the detailed product descriptions and specifications, deliver an informed purchasing experience for potential buyers. Positive customer reviews attest to the satisfaction of customers who have experienced the performance and reliability of the products offered by Kami Speed.
Community Involvement:
Kami Speed actively participates in the automotive community by sponsoring events, partnering with car clubs, and engaging with enthusiasts on various social platforms. Their involvement showcases their commitment to the industry and demonstrates their dedication to connecting with like-minded individuals who share a passion for automotive performance.
Shipping and Costs:
Kami Speed offers shipping services across the United States and internationally. Shipping costs are calculated based on the weight, dimensions, and destination of the order. While the shipping costs are competitive and reflective of industry standards, customers should review the shipping policy before finalizing their purchase. Furthermore, expedited shipping options are available for those who require their orders urgently.
In conclusion, Kami Speed stands out as a reliable and reputable online retailer for automotive performance parts. Their wide selection of high-quality products, competitive pricing, knowledgeable customer service, and commitment to customer satisfaction make Kami Speed a preferred choice among car enthusiasts. With continued improvements to their website usability and return/exchange process, Kami Speed can further elevate their customer experience to greater heights. Whether you are a seasoned car enthusiast or a beginner looking to upgrade your vehicle, Kami Speed is a destination that caters to your automotive needs.