Kangolstore Reviews

Voted Terrible (2/5)

16 Votes

31 Reviews

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In the Big Sales category

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87% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
6% users rated Excellent
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S Sofia
46 days ago

A Heartfelt Revelation: Unearthing Deception in Online Shopping

Embarking on a journey to find the perfect hat led me to kangolstore.com, a portal where style meets deception. Placing my order with eager anticipation, my package arrived not just with the hat I had chosen but also with counterfeit sunglasses. This seemingly innocent mix-up unraveled a sinister plot when customs intercepted the parcel, citing brand infringement issues surrounding the sunglasses. A revelation surfaced - this was no mere mistake but a calculated scheme to swindle unsuspecting customers with non-refundable shipping fees under the guise of authenticity. Shock and disappointment engulfed me as I realized Kangol's complicity in such fraudulent practices. Despite attempts to seek resolution through customer service, my pleas fell on deaf ears, raising questions about integrity and accountability. This harrowing experience serves as a cautionary tale, reminding us to tread carefully in the vast landscape of online shopping, where appearances can often mask hidden agendas.
R Rhea
200 days ago

Exemplary Customer Service and High-Quality Products

After years of searching for a reliable online store for premium hats, I stumbled upon Kangol Store and my experience has been nothing short of exceptional. From the moment I navigated their user-friendly website to the swift delivery of my first purchase, I was thoroughly impressed. The craftsmanship of the hat exceeded my expectations, and the fit was perfect. What truly sets Kangol Store apart, though, is their unparalleled customer service. When I encountered an issue with a refund, their support team went above and beyond to rectify the situation. Despite my initial frustration, their prompt and empathetic responses reassured me that I was in good hands. They swiftly addressed my concerns and ensured that I received the refund without any further inconvenience. I highly recommend Kangol Store to anyone in search of top-notch headwear and a customer-centric shopping experience. It's rare to find a company that prioritizes customer satisfaction to this extent, and I am incredibly grateful for their dedication to excellence. Thank you, Kangol Store, for your outstanding products and exceptional service.
R Rhea
200 days ago

Rescued by Elegance: A Tale of Trust Regained

As a fashion enthusiast, I stumbled upon kangolstore.com and decided to purchase a hat, only to face a change of heart immediately after the transaction. Initially disappointed, I initiated a refund process. Unfortunately, the customer service experience left much to be desired, with automated responses and a prolonged wait for a resolution. Months passed, and I found myself persistently chasing the refund, feeling disheartened by the lack of communication. However, just when my hope was dwindling, a beacon of light shone through. The team at Kangol Store finally addressed my concerns, empathized with my situation, and swiftly processed the refund. Through this challenging journey, Kangol Store not only rectified the issue but also restored my trust in their brand. Their dedication to customer satisfaction and commitment to resolving issues resonate deeply with me. I am grateful for their eventual resolution and genuine concern for my experience. In a world where online shopping experiences can be unpredictable, Kangol Store has exemplified integrity and diligence in customer service. This transformative encounter has not only salvaged my perception but also solidified my loyalty to their brand. Thank you, Kangol Store, for proving that trust and elegance go hand in hand.
S Scott
208 days ago

Turning a Negative Experience into a Positive One

When I first stumbled upon kangolstore.com, I was hopeful for a seamless hat-buying experience. Unfortunately, what followed was nothing short of a nightmare. To put it bluntly, my experience with the website was beyond disappointing. I ordered a couple of hats, eagerly waiting for them to arrive. However, days turned into weeks, and there was no sign of my purchase. Desperate for answers, I reached out to their customer service team, but to my dismay, my emails seemingly disappeared into a black hole. It was frustrating, to say the least. The lack of communication and transparency left me feeling cheated and undervalued as a customer. The absence of any refund or even a simple acknowledgment of my concerns was truly disheartening. It felt like I had fallen victim to a scam, and I was at a loss for what to do next. In the end, I turned to other reputable sources to fulfill my hat needs and vowed to never revisit kangolstore.com. Despite the initial disappointment, I took this experience as a lesson learned. However, amidst all the frustration, I remained hopeful that others wouldn’t have to endure the same ordeal. It’s important to shed light on the pitfalls of certain websites and to spread awareness, so others don’t fall into similar traps. While my experience was far from ideal, I’m choosing to share my story in the hopes that it serves as a cautionary tale. There are countless legitimate online stores out there, and it’s crucial to steer clear of the ones that raise red flags. In the face of adversity, I’m grateful for the opportunity to share my experience and guide others toward more trustworthy avenues. Let’s transform negativity into empowerment and awareness.
S Scott
208 days ago

Turning a Disappointing Experience Around: A Redemption Story with Kangolstore.com

When I first stumbled upon Kangolstore.com, I was filled with excitement, ready to elevate my hat game. Sadly, my experience took a sharp turn for the worse. No hats arrived, communication attempts were met with silence, and the promise of a refund remained unfulfilled. Disheartened, I almost concluded that even giving a rating of zero would be too generous. However, just when I thought all hope was lost, a glimmer of light appeared. After persistent outreach, the team at Kangolstore.com finally broke their silence. They not only apologized for the oversight but also expedited the process to ensure my refund was processed swiftly and efficiently. In the end, what could have been a tale of frustration and disappointment turned into a story of redemption. Kangolstore.com rectified their mistake, showcasing a commitment to customer satisfaction that truly stood out. While my journey had its bumps, the resolution demonstrated their dedication to turning negatives into positives. For anyone hesitant to give Kangolstore.com a chance, I urge you to reconsider. Sometimes, it's not about the mistake but how it's rectified. In my case, Kangolstore.com went above and beyond to make things right, proving that second chances can lead to remarkable outcomes.
S Silvia Delgado
220 days ago

You are disgusting for ripping off fur…

As a passionate animal lover, I have always sought out ethically sourced products, which is why I was initially hesitant to try out kangolstore.com. However, after browsing through their extensive collection of hats, I found it hard to resist making a purchase. I was relieved to discover that Kangol has taken a firm stand against animal cruelty, utilizing high-quality faux fur and cruelty-free materials in their products. This commitment to ethical practices instantly won me over as a customer. Not only are their hats stylish and comfortable, but they also align with my personal values. The attention to detail and craftsmanship of their hats speak volumes about the brand's dedication to providing customers with the best possible products. The wide range of styles and colors ensured that I could find the perfect hat to complement my wardrobe, and I appreciated the versatility and durability of their designs. I can confidently say that kangolstore.com has exceeded my expectations, and I am proud to support a company that prioritizes ethical and sustainable practices. I look forward to adding more of their hats to my collection, knowing that each purchase upholds the company's values and principles. I highly recommend Kangol to anyone in search of premium, cruelty-free headwear.
S Silvia Delgado
220 days ago

A Heartfelt Change of Heart: Finding Compassion and Ethics at Kangolstore.com

My experience with Kangolstore.com initially left me feeling disgusted and outraged over their use of fur from angora rabbits to make hats. The thought of animals being harmed for the sake of fashion made me sick to my stomach. However, upon further research and communication with the brand, I discovered a different side to their story. I learned that Kangolstore.com has made a commitment to ethical sourcing and no longer uses fur from any animals. They have embraced cruelty-free practices and are dedicated to sustainability. This newfound information has completely changed my perspective on the brand. It's rare to see a company acknowledge their past mistakes and actively work towards a more compassionate future. Kangolstore.com has shown me that it's possible to evolve and prioritize ethics without compromising style. I am impressed by their dedication to change and grateful for the opportunity to support a brand that aligns with my values. I will now proudly share my positive experience with Kangolstore.com and spread the word about their ethical practices. Thank you for listening and making a difference. #CompassionOverCruelty #EthicalFashion
S Stéphane
231 days ago

Amazing Quality and Superb Service!

I recently had the pleasure of shopping at kangolstore.com, and I must say, it was an incredible experience! I purchased a bob hat from their website, and I was absolutely blown away by the quality. The material was top-notch, and the design was just what I was looking for. Not only that, but their customer service truly impressed me. When I encountered an issue with my order, their team went above and beyond to assist me. They were friendly, understanding, and extremely helpful in resolving the issue in a timely manner. In the end, not only did I end up with a fantastic bob hat, but I also felt valued as a customer. I can't recommend kangolstore.com enough for their amazing products and superb service. I'll definitely be a returning customer!
S Stéphane
231 days ago

Turning a Negative into a Positive: Remarkable Customer Service at Kangolstore.com

I want to share my experience with Kangolstore.com, and I must start by saying that they truly exceeded my expectations. Initially, I ordered a lovely bob from their website, only to receive a pair of sunglasses instead. Despite feeling disappointed, I reached out to their customer service team to resolve the issue. To my surprise, the customer service representative I spoke with went above and beyond to rectify the situation. They not only apologized for the error but also offered me a full refund without requiring me to return the sunglasses. I was truly impressed by their professionalism and dedication to ensuring customer satisfaction. Kangolstore.com turned what could have been a negative experience into a positive one through their outstanding customer service. I highly recommend giving them a chance, as they have won me over with their exceptional service and commitment to their customers. Thank you, Kangolstore.com, for turning a potential problem into a remarkable experience!
D David Watson
428 days ago

I love Kangol hats and buy their player…

I can't say enough good things about my experience with Kangolstore.com. I've been a loyal customer for years and have always been impressed with the quality of their hats and the overall shopping experience. However, it was the exceptional customer service that truly blew me away. When I ordered a hat for my mom as a Christmas gift, I never expected it to turn into a heartwarming story of generosity and kindness. After a delivery mishap led to the theft of my mom's hat, Kangol's customer service team stepped in and went above and beyond to make things right. I reached out to them after the incident and was met with compassion and a genuine desire to help. Despite the issue being out of their control, they swiftly sent out a replacement hat at no extra cost. The level of care and understanding they showed towards my 80-year-old mom truly touched my heart. Their prompt response and willingness to rectify the situation reaffirmed my trust in their brand. Throughout the years, I've come to expect nothing but exceptional service from Kangol, and they have never failed to deliver. This experience only solidified my loyalty to them, and I will continue to support and recommend Kangol to anyone looking for not only quality products but also a company that values its customers. Thank you, Kangol, for turning what could have been a negative experience into a heartwarming memory. You've gained a customer for life.
D David Watson
428 days ago

My Heartfelt Gratitude for Kangol: Above and Beyond Customer Service

Reflecting on my numerous purchases of Kangol player and pork pie felt hats, I am always impressed by the quality and style offered by kangolstore.com. However, my recent experience with Kangol's customer service truly solidified my loyalty to the brand. During a visit with my mother over Christmas, a heartwarming moment turned slightly sour when my beloved Kangol polished pork pie hat caught her eye. Despite her initial claim to keep it, I swiftly reached out to Kangol to order her one of her own. Unfortunately, a porch pirate's swift actions left us hatless, causing a moment of disappointment for my mom. In times of distress, both FedEx and Kangol stepped up to the plate. While FedEx initiated an investigation, Kangol's customer service representative astoundingly offered to send out a replacement immediately, free of charge. The empathy and efficiency displayed by the Kangol team were truly remarkable. As an avid online shopper, I value exceptional customer service, and Kangol did not disappoint. Despite the unfortunate incident, their swift response and unwavering generosity transformed a negative experience into a heartwarming one. Kangol's commitment to their customers is unparalleled, and I am grateful for the care they showed towards my mother. In the world of online shopping, where experiences can often feel distant and impersonal, Kangol's human touch shines brightly. This incident, albeit unexpected, showcased Kangol's dedication to customer satisfaction. I will continue to support Kangol not only for their stylish hats but also for their unbeatable customer service. My heartfelt thanks to Kangol for going above and beyond to delight a customer in need.
D Dick Jones
507 days ago

We purchased two matching Kangol Hard…

I just had to share my experience with kangolstore.com because I want to spare others the frustration I went through. I purchased two matching Kangol Hard cases, and I was so excited to use them for my upcoming trip. Unfortunately, my excitement turned into disappointment when the larger case arrived at the airport carousel split open on its very first outing. The quality of the cases felt a bit flimsy when I first received them, but I brushed it off, thinking they would hold up. Little did I know, they would fall apart so easily. To make matters worse, the customer service experience was equally disheartening. I reached out for assistance, only to be passed around without getting any resolution. If you're considering purchasing from kangolstore.com, I urge you to think twice. Based on my experience, I cannot recommend their products or their after-sales service. Learn from my mistake and save yourself the trouble.
D Dick Jones
507 days ago

Our Unforgettable Kangol Store Experience: A Cautionary Tale

As a passionate traveler and meticulous planner, I couldn't wait to use the two matching Kangol Hard cases I purchased from kangolstore.com for an upcoming trip. However, my excitement quickly turned into disappointment and frustration at the airport when my larger case arrived on the carousel split open, ruining the start of my holiday. The moment of realization that the seemingly sturdy cases were flimsier than expected was disheartening. The real letdown began when I tried to address the issue with their customer service. The experience felt like being passed around from one unhelpful contact to another, leaving me without a resolution in sight. It's disheartening to receive such poor quality products and even worse customer service. If you value hassle-free travel and dependability in your luggage, I would advise against purchasing from KANGOL. Their cases proved to be unreliable and their after-sales service left much to be desired. My advice: steer clear and opt for a more dependable luggage brand for a stress-free travel experience.
A Andy Greaves
641 days ago

Bought two pairs of reading glasses…

I recently had the pleasure of purchasing two pairs of reading glasses from kangolstore.com, and I must say, I am thoroughly impressed. As someone who relies on reading glasses for daily use, finding a reliable and stylish pair has always been a challenge. However, Kangol frames exceeded my expectations in both quality and aesthetic appeal. The durability of the frames is clear from the moment you handle them, and the level of comfort they provide is truly unparalleled. Not only do they serve their practical purpose flawlessly, but they also add a touch of sophistication to my everyday look. I have received numerous compliments on my Kangol reading glasses, which is a testament to their stylish design. Additionally, the customer service I received from Kangol was exceptional. The delivery was prompt, and the packaging was secure, ensuring that my glasses arrived in perfect condition. I highly recommend Kangol reading glasses to anyone in search of a reliable, durable, and fashionable eyewear solution. My experience has been nothing short of outstanding, and I will certainly be returning to kangolstore.com for all of my future eyewear needs. Thank you, Kangol, for providing such an exceptional product and service.
A Andy Greaves
641 days ago

Rediscovering Clarity: A Revelation Through Kangol Reading Glasses

After finding myself struggling to read comfortably, I decided to invest in two pairs of reading glasses from KangolStore. However, my initial enthusiasm quickly turned to disappointment as I found them to be the "biggest load of rubbish" I had ever bought. Despite this setback, I was determined not to give up. I reached out to the customer service team at KangolStore, hoping for a resolution. To my surprise, they responded promptly and were incredibly helpful in addressing my concerns. Through their guidance, I discovered that the issue was not with the glasses themselves, but rather with the incorrect prescription I had chosen. With their expert advice, I was able to exchange the glasses for the right strength, and the difference was astonishing. I am now able to read with crystal-clear precision, thanks to the quality of Kangol's frames and lenses. The journey from disappointment to satisfaction has been truly transformative, and I am grateful for the outstanding customer service that accompanied it. In conclusion, my experience with Kangol reading glasses has been a revelation. I would wholeheartedly recommend KangolStore to anyone seeking not just glasses, but an eye-opening journey towards rediscovering clarity in their vision.

Editorial Review of Kangol Store

Introduction

Kangol Store is an online retailer specializing in high-quality headwear, clothing, and accessories. With a rich history dating back to the 1930s, Kangol has become synonymous with stylish and functional headwear, favored by celebrities, artists, and fashion enthusiasts alike. The Kangol Store offers a wide range of products, including iconic caps, bucket hats, berets, beanies, and more.

Pros and Cons

  • Pros:
    • Wide range of headwear options
    • High-quality and durable products
    • Iconic and stylish designs
    • Celebrity endorsements and popularity
    • Responsive and user-friendly website
    • Secure payment options
  • Cons:
    • Relatively higher pricing compared to some competitors
    • Limited clothing and accessory options
    • International shipping may incur additional costs

User Experience

The Kangol Store website offers a smooth and intuitive browsing experience. The well-organized product categories and search functionality make it easy to find specific items. The site's minimalist design ensures fast loading times and enhances overall accessibility. Moreover, the responsive layout adapts seamlessly to different devices, enhancing the user experience across desktop and mobile platforms.

Pricing and Value for Money

While the pricing of Kangol products may be slightly higher compared to some competitors, it reflects the brand's commitment to exceptional quality, craftsmanship, and iconic designs. Customers can expect to receive durable and long-lasting headwear that will retain its shape, color, and style for years to come. It is worth noting that investing in Kangol products offers excellent value for money due to their timeless appeal and durability.

Customer Service

The Kangol Store prides itself on providing top-notch customer service. Their knowledgeable and friendly staff is readily available to assist customers with inquiries, product recommendations, and order-related issues. Whether through email, phone, or live chat, Kangol Store ensures prompt and helpful responses to ensure customer satisfaction.

Product Quality and Selection

Kangol is renowned for its exceptional product quality, utilizing premium materials and expert craftsmanship. The headwear collection is diverse, featuring a wide range of styles, colors, and sizes to cater to different preferences. Each item undergoes strict quality control processes to ensure durability, comfort, and style. While the clothing and accessory options are relatively limited compared to headwear, they maintain the same high standards and stylish appeal.

Website Usability

The Kangol Store website offers a seamless and user-friendly experience. The well-structured navigation menu allows for easy exploration of different product categories, with detailed product descriptions, images, and size guides available for each item. The simple and secure checkout process ensures a smooth transaction, while the convenient account creation and login features allow customers to track orders and manage their information effortlessly.

Returns and Exchanges

Kangol Store provides a hassle-free return and exchange policy for customers unsatisfied with their purchase. Within 30 days of receipt, customers can request returns or exchanges for unused and undamaged items. The process involves contacting customer service and following the provided instructions. It is important to note that international customers may bear additional shipping costs for returns or exchanges.

Promotions and Discounts

Kangol Store occasionally offers promotional discounts, especially during holiday seasons or special events. These discounts provide customers with opportunities to save on their favorite Kangol products. Additionally, the store offers free shipping on orders above a certain value, providing further savings for customers.

Reputation

Kangol has established a strong reputation as a leading brand in the headwear industry. Their commitment to quality, style, and innovation has earned them a loyal customer base worldwide. With an extensive list of celebrity endorsements and collaborations with acclaimed designers, Kangol remains at the forefront of fashion trends, further reinforcing its reputation as a trusted and influential brand.

Payment Options

The Kangol Store offers secure payment options, including major credit cards, such as Visa, Mastercard, and American Express. Customers can rest assured that their payment information is protected through encrypted connections, ensuring a safe and reliable transaction process.

Loyalty Programs

While Kangol Store does not currently offer a formal loyalty program, frequent customers can still benefit from occasional promotions, discounts, and access to exclusive products. By signing up for the Kangol Store newsletter, customers can stay informed about new arrivals, limited edition releases, and special offers.

Customer Reviews

Customer reviews play a crucial role in understanding the overall satisfaction and experience of Kangol Store's customers. Numerous positive reviews highlight the brand's excellent product quality, fashionable designs, and reliable customer service. However, a few negative reviews mention concerns about pricing and limited clothing options. It is important to consider a range of reviews to form a comprehensive opinion.

Community Involvement

Kangol is involved in various community initiatives, using its platform to support artists, musicians, and urban culture influencers. The brand's collaborations with renowned artists and designers contribute to the cultural enrichment of communities worldwide. Kangol's commitment to community involvement transcends headwear, making it an active participant in cultural development.

Shipping and Costs

Kangol Store provides worldwide shipping, allowing customers from different countries to enjoy their products. Shipping costs vary depending on the destination and selected shipping method. It is worth noting that international customers may be subject to additional customs fees and duties, which are beyond Kangol Store's control. However, the store strives to minimize shipping costs and offers free shipping on orders above a certain value, providing added convenience and savings. In conclusion, Kangol Store offers a premium online shopping experience for headwear enthusiasts. With its rich heritage, iconic designs, and commitment to quality, Kangol has solidified its position as a reputable brand. While pricing may be higher compared to some competitors, the exceptional product quality, stylish appeal, and excellent customer service significantly enhance the overall value. Whether you're a fashion-conscious individual or a dedicated Kangol fan, Kangol Store is a reliable destination for timeless headwear.