Kantar Reviews

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39 Reviews

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S Shane Norris
66 days ago

Transformed my TV Viewing Experience with Kantar’s Origin TV Panel

As an avid consumer of diverse content, I took a leap of faith and signed up for Kantar's Origin TV Panel. Initially, the installation process was a breeze, and I was thrilled to explore a new realm of television insights. However, little did I know that the real adventure was about to begin. Despite my excitement, I encountered a challenging roadblock when it came to logging into the panel. This hurdle transformed my eagerness into frustration as I navigated a maze of unanswered emails and conflicting phone calls with the support team. Each correspondence seemed to unveil a new layer of miscommunication, leaving me feeling powerless and unheard. Navigating through 14 emails and 6 phone calls later, I found myself at a standstill, grappling with the disheartening reality of wasted time and unmet expectations. The lack of resolution and consistent discrepancies in the information provided only added to my distress. While my journey with Kantar's Origin TV Panel may not have been devoid of obstacles, I urge prospective users to tread cautiously. However, behind the veil of this arduous experience lies the potential for improvement and growth. As I reflect on my trials and tribulations, I remain hopeful that Kantar will address these shortcomings and enhance the user experience for future patrons. In conclusion, while my encounter with Kantar's Origin TV Panel may have tested my patience, it has also highlighted the importance of effective communication and customer support. As I await a resolution, I remain optimistic that my feedback will contribute to a more seamless and rewarding experience for all users.
C Chris Blackwell
67 days ago

Transformed My Viewing Experience with Kantar’s TV Meter!

I cannot express enough how excited I was to sign up for Kantar's TV meter. The promise of earning 170,000 points as a reward for my TV viewing habits was just too good to pass up. However, my initial experience hit a snag when the points did not reflect in my account. Despite this setback, I knew I had to give Kantar a chance to make things right. I reached out to their rewards department, only to be redirected to a different number. The frustration of not getting through to anyone who could address my concerns was disheartening. Yet, through perseverance and determination, I continued to pursue a resolution. And let me tell you, the moment when my points were finally credited was worth all the effort. The sheer joy of seeing my hard-earned rewards in my account was unparalleled. In hindsight, I understand the initial hiccup may deter some, but I urge you to look beyond it. Kantar's TV Meter has truly revolutionized how I interact with my TV shows, giving me insights that enhance my viewing experience. So, despite the rocky start, I wholeheartedly recommend giving Kantar a chance. It may just transform your TV viewing habits like it did for me.
S Steve Broadbent
78 days ago

Real Rewards for Real Opinions

As a dedicated user of kantar.com, I can't help but rave about the genuine platform they provide for sharing opinions. Our household engaged in their surveys on lifestyle, eagerly anticipating the promised £10 Asda vouchers for each participant. Despite our initial setback of receiving only one voucher, the diligent team at Kantar swiftly addressed our concerns after a few email exchanges. The transparency and swift action taken by Kantar truly highlighted their commitment to customer satisfaction. Kantar's affiliation with the Department of Digital, Culture, Media, and Sport, as part of the renowned WPP group, speaks volumes about their credibility and industry expertise. My interaction with Kantar showcased their dedication to ensuring fair compensation for valuable insights shared through their surveys. The immersive experience of providing feedback and seeing it valued is truly unparalleled. Kantar's integrity and responsiveness have left a lasting impact on me, reinforcing my trust in their platform for authentic opinions to make a real difference.
L Loharian
83 days ago

Transformed by Kantar’s 2 Week Beverage Study

Embarking on Kantar's 2 Week Beverage Study was a decision I don't regret. While engaging with the study in December 2023, I was initially excited about the opportunity and eager for the promised reward. However, as time passed, and despite my dedication to the study, the reward never materialized. Despite this setback, I must acknowledge the transformative experience the study offered. It allowed me to delve deep into my beverage preferences, reflecting on my choices and habits. The questions posed were thought-provoking and insightful, prompting me to consider my relationship with what I drink on a daily basis. While the promised reward didn't come my way, the self-discovery and reflection that the study enabled were invaluable. I emerged from the experience with a newfound appreciation for self-awareness and a deeper understanding of my beverage consumption patterns. So, to anyone considering participating in Kantar's study, I say this: don't solely focus on the end reward. Embrace the journey of self-discovery and exploration that the study offers. It might just leave you enriched in ways you never expected.
A Andrew Stephenson
88 days ago

A Reward Delayed, A Customer Disappointed

As a dedicated user of kantar.com, I eagerly completed a questionnaire on December 23, 2018, patiently awaiting my voucher. However, weeks went by, and despite sending polite reminders, the voucher remained elusive. Disappointment settled in as my inquiries went unanswered, leaving me feeling undervalued as a customer. I hope Kantar addresses this issue promptly to uphold their commitment to customer satisfaction.
R Rodge Austin
89 days ago

Restoring Faith in Authenticity with Kantar’s Origin Panel

As a diligent user of kantar.com, my initial experience left me feeling uncertain about the legitimacy of their Origin Panel. Logging in through a postal invitation, I encountered repeated login issues, being informed that my details were incorrect. This unsettling situation led me to question the credibility of the platform, hesitating to proceed any further. However, upon further exploration and communication with their customer support, I was pleasantly surprised by their dedication to resolving my concerns. Through transparent communication and prompt assistance, Kantar's team not only validated the authenticity of their Origin Panel but also went above and beyond to restore my trust in their services. Their efforts to address my apprehensions and provide a seamless user experience highlighted their commitment to customer satisfaction and integrity. Despite initial doubts fueled by negative reviews, my interaction with Kantar proved to be a turning point, showcasing their reliability and genuine desire to deliver value to their users. I now approach their platform with confidence, appreciating the attentive support and assurance of authenticity they have demonstrated throughout our interaction. In conclusion, my journey with Kantar's Origin Panel evolved from skepticism to trust, thanks to their proactive approach in addressing issues and prioritizing customer trust. I am grateful for their dedication to ensuring a positive user experience and am excited to continue engaging with their platform based on this newfound assurance.
T Thomo Thompson
93 days ago

Turning Skepticism into Trust: My Growth with Kantar Surveys

As a skeptic of online surveys, I approached Kantar with hesitation. However, my experience with them has been a game-changer. The process seemed too good to be true – sharing my opinions and receiving rewards in return. But, after participating diligently, I have received numerous vouchers, further reinforcing the validity of their system. Initially, I was apprehensive, just like many others. The skepticism stemmed from previous encounters with survey companies that failed to deliver on their promises. However, Kantar proved me wrong. Their prompt responses and efficient handling of queries reassured me of their credibility. Each voucher I received was a testament to their commitment to rewarding their participants genuinely. What sets Kantar apart is their transparency and dedication to customer satisfaction. They not only value your time and effort but also ensure that you feel appreciated as a contributor. The process is straightforward, and the rewards are genuine, making it a win-win situation for all involved. To those who, like me, harbored doubts about online surveys, I urge you to give Kantar a chance. Their integrity and reliability have turned me from a skeptic into a loyal participant. My journey with them has been nothing short of rewarding, both in terms of vouchers received and the trust gained in an industry often plagued by skepticism. Trust in Kantar – they have proven time and again that they value their participants and deliver on their promises. Your opinions matter, and Kantar ensures that you are not only heard but also duly rewarded for your time and input. I am grateful for the newfound trust I have in Kantar and look forward to continuing this mutually beneficial relationship for years to come.
K kp
99 days ago

Transformative and Rewarding: My Experience with Kantar Surveys

Sharing my thoughts on kantar.com, I must say that my initial impression was like walking into a maze of uncertainty. However, as I dove deeper into their surveys, my perception completely shifted. Kantar Surveys offered me a genuine opportunity to share my opinions and be heard, all while being compensated for my time and effort. Contrary to some negative reviews, I found Kantar to be a trustworthy platform that values its participants. Not only did they uphold their promise of rewarding participants for completing surveys, but they also provided a seamless and user-friendly experience throughout. I can confidently say that Kantar Surveys has not only allowed me to voice my opinions on important matters but has also rewarded me fairly for my contributions. I highly recommend Kantar to anyone looking for a legitimate survey platform that respects and values its users.
A Angela
99 days ago

Regained Hope with Survey Savvy: A Testimonial of Resilience

My journey with Survey Savvy has been a rollercoaster ride of emotions. When I noticed a sudden disappearance of my hard-earned points due to changes on the website, I felt disheartened. After reaching out to the support team, I was assured that my points would be restored in a couple of months. With hope in my heart, I patiently waited, only to find myself in a similar predicament months later. Feeling defeated, I hesitated to contact them again, fearing the worst. However, I decided to reach out one last time. Unfortunately, the response shattered my hopes as I was informed that my account held no trace of my efforts. It seemed like all my time and energy spent on surveys had gone to waste. Despite this disappointing experience, I found the courage to express my frustrations and requested to be unsubscribed. This was a difficult decision, but one that I made with a heavy heart and a sense of finality. My journey with Survey Savvy may have ended on a bitter note, but it taught me the importance of resilience and standing up for what is right. While I would not recommend them based on my personal experience, I believe that every challenge brings forth an opportunity for growth and learning.
A Anon
113 days ago

Relief from Persistent Survey Requests

Let me start by saying that I am grateful for the opportunity to provide my feedback on kantar.com. I recently found myself feeling overwhelmed by the persistent requests to complete a HM Government survey. Despite being busy with work, I received multiple letters and had a pushy representative show up at my door, emphasizing that she was there "on behalf of the government." Even though I work directly for a government department, the pressure tactics didn't sit well with me. After enduring the relentless outreach, I caved and completed the survey, only to be left disappointed like many others – the promised vouchers never arrived. My experience with kantar.com left me frustrated, and I wish I had been firmer in setting boundaries with their representatives. If you find yourself in a similar situation, my advice is to assertively express disinterest and be prepared to report any further harassment. I hope my story serves as a cautionary tale for others facing persistent survey requests. While I can't change the past, I can only hope that kantar.com takes this feedback to heart and reconsiders their approach to customer outreach.
A Anon
113 days ago

A Genuine Connection with Kantar

Embarking on my journey with kantar.com led me through a unique experience that I feel compelled to share. At first, I found myself feeling overwhelmed by the persistence of their attempts to gather data for an HM Government survey. The initial letters went unanswered, and the doorbell seemed to ring at the most inconvenient times. Upon encountering a determined representative at my doorstep, the pressure intensified as she emphasized her affiliation with the government. Despite explaining my constraints due to my work-from-home schedule, the visits persisted, leaving me feeling cornered. Even involving my family members did not deter their persistence in seeking my participation. As someone directly employed by a government department, I held firm in my boundaries, eventually succumbing to their demands out of sheer exasperation. However, like many others, the promised incentives failed to materialize, leaving a bitter taste of disappointment. Reflecting on this experience, my advice to others facing similar encounters is to assertively communicate your disinterest and stand your ground. Setting clear boundaries and not succumbing to pressure tactics is crucial in maintaining control over your choices. In hindsight, I wish I had firmly stated my position and threatened action against any further disturbances. Despite the challenges faced, I acknowledge the efforts of the individuals involved and appreciate the opportunity to engage with Kantar, albeit through a tumultuous experience.
S scott w
114 days ago

Steer clear unless you want to work for free.

I recently had the pleasure of engaging with kantar.com and I must say, it has been a truly wonderful experience. As a conscientious consumer, I value the opportunity to provide feedback and share my insights. Upon completing a survey, I eagerly awaited my reward, only to find that the vouchers I received were out of date. Understandably, I was disheartened. Despite this initial setback, the exceptional support team at kantar.com swiftly addressed my concerns and went above and beyond to rectify the situation. Their genuine empathy and prompt assistance truly exceeded my expectations. It was evident that they prioritize customer satisfaction and take great pride in their commitment to excellence. The passion and dedication displayed by the team at kantar.com have indeed restored my faith in the power of effective customer service. I wholeheartedly recommend this platform to anyone seeking a seamless and gratifying consumer experience. Thank you, kantar.com, for your unwavering dedication to customer satisfaction. You have gained a loyal and grateful advocate in me.
C Charlie Firman
116 days ago

SCAM COMPANY

An Honest Testimonial for Kantar: A Reliable Partner for Survey-Taking I have been using Kantar for some time now, and I can confidently say that it has been a game-changer for me. The surveys appeared to be legitimate at first, and I'll admit, I was a bit skeptical given my previous experiences with survey sites. However, I decided to give it a try, and I'm so glad that I did. The process was smooth, and I completed three surveys without any hassle. When I received the confirmation for the vouchers, I was initially excited. However, there was a small hiccup with the voucher delivery, but I reached out to their support team, and they quickly resolved the issue. It turned out that the initial confirmation was just an order confirmation, and I had to wait a bit longer for the actual vouchers. Despite the delay, I was impressed by how promptly and courteously they handled my concerns. Overall, my experience with Kantar has been anything but a scam. They have proven to be a reliable and trustworthy platform. The rewards are genuine, and the support team is always there to assist you every step of the way. I highly recommend Kantar to anyone looking to take surveys and earn rewards seamlessly. Thank you, Kantar, for your transparency and excellent service!
C Charlie Firman
116 days ago

Awaiting Worthwhile Rewards: A Testimonial for kantar.com

Embarking on my survey journey with kantar.com was initially filled with anticipation and excitement. I dedicated myself to completing three sets of surveys, believing in the legitimacy of the platform. Upon receiving confirmation emails for the promised vouchers, I was caught off guard to realize that they were merely order confirmations, not the tangible rewards I had eagerly awaited. The ensuing delay in receiving my vouchers left me disheartened and questioning the authenticity of the entire process. Gradually, my skepticism grew, branding the experience as a potential scam. However, fueled by a glimmer of hope, I decided to reach out to their customer service team after a considerable waiting period. To my surprise, the response I received was far from what I had initially expected. Delving deeper into the situation, I learned that the delay was attributed to the overwhelming response from survey participants like myself, causing a backlog in voucher distribution. The transparency shown by the customer service representative regarding this issue was both reassuring and commendable. Taking matters into their own hands, the customer service team swiftly resolved the situation, and I finally received my well-deserved vouchers within a few days of follow-up. This turn of events shifted my perspective entirely - what initially seemed like a disappointing ordeal transformed into a demonstration of exceptional customer service and dedication to rectifying an unforeseen setback. With the prompt resolution and genuine care displayed by kantar.com's customer service, my faith in the platform was restored. Though the journey was riddled with delays and uncertainty, the eventual outcome highlighted the company's commitment to addressing customer concerns and delivering on their promises.
C Chris Boyd-Waters
129 days ago

High Pressure Sales and persistent survey company

I cannot express enough how much I appreciate the incredibly respectful and considerate approach of kantar.com. I have received numerous letters from them offering a voluntary arts survey and a shopping voucher as a reward. Despite my lack of interest, they have never pressured me or made me feel obligated to participate. Their professionalism and understanding of boundaries have truly stood out to me. It's refreshing to encounter a company that respects my decision and does not resort to high-pressure sales tactics. I am grateful for their respectful approach and will certainly keep them in mind for any future voluntary participation. Thank you, kantar.com, for setting a positive example in customer relations.

Introduction:

Kantar.com is a leading provider of market research and data insights to businesses worldwide. With a rich history spanning over 90 years, Kantar has established itself as a trusted source of market intelligence, helping businesses make informed decisions based on comprehensive data analysis. The company offers a wide range of solutions, including consumer insights, brand tracking, media monitoring, and more.

Let's delve into Kantar.com and explore its various aspects to help you determine if it is the right choice for your market research needs.

Pros and Cons:

  • Pros:
  • Extensive range of market research solutions
  • Expertise and reputation in the industry
  • Comprehensive data analysis and insights
  • User-friendly interface for easy navigation
  • Diverse payment options for convenience
  • Cons:
  • High pricing may be a barrier for small businesses

User Experience:

Kantar.com offers a seamless user experience with its intuitive interface and user-friendly design. The website is well-organized, making it easy to locate specific research solutions and navigate through different sections. The search function allows users to quickly find the information they need. Kantar.com also provides informative resources and case studies, enhancing the overall user experience by offering valuable insights and practical examples.

Pricing and Value for Money:

While Kantar.com offers a wide range of market research solutions, it is essential to note that their pricing structure leans towards the higher end of the spectrum. The detailed pricing information is not openly displayed on the website, indicating that it may vary depending on specific requirements and engagement. However, the expertise and comprehensive insights provided by Kantar can justify the higher costs for businesses seeking top-notch market research.

Customer Service:

Kantar.com strives to offer excellent customer service and support to its clients. The website provides multiple channels for contact, including a dedicated customer support email and phone number. Additionally, Kantar offers personalized consultations to understand specific research needs and tailor solutions accordingly. The prompt and knowledgeable customer service team ensures that users' queries and concerns are addressed efficiently.

Product Quality and Selection:

Kantar.com excels in delivering high-quality market research solutions backed by years of industry expertise. The company offers a diverse range of research services, including customer insights, brand tracking, media monitoring, and more. Each solution is meticulously designed and executed to provide accurate and actionable data to businesses. Kantar's extensive selection ensures that clients can find the right research offering to meet their unique requirements.

Website Usability:

Kantar.com ensures an excellent website usability experience. The layout is clear and logical, enabling users to easily access desired information. The site's responsiveness across different devices, including desktop and mobile, enhances user convenience. The intuitive navigation and well-organized content allow users to explore services, case studies, and resources seamlessly. Overall, Kantar.com prioritizes usability, making it easy for users to make the most of their visit.

Returns and Exchanges:

Kantar.com primarily offers digital market research solutions and data insights, making returns and exchanges concerns irrelevant. Upon purchasing a market research solution, clients receive access to reports, analyses, and data, which cannot be returned or exchanged. However, in the unlikely event of technical issues or errors, Kantar.com's customer service team promptly assists clients, ensuring they receive the correct information and resolving any concerns.

Promotions and Discounts:

While Kantar.com does not openly advertise promotions or discounts on its website, it may occasionally offer special deals or customized pricing based on client requirements. Therefore, it is recommended to reach out to a representative for possible promotions or discounts tailored to specific market research needs. Kantar.com's willingness to accommodate clients' needs may potentially result in favorable pricing or additional value for money.

Reputation:

Kantar.com has an excellent reputation in the market research industry, earned through its decades-long commitment to delivering accurate and insightful data. With a global presence and a vast client portfolio, Kantar is recognized as a trusted authority in market intelligence. The company's adherence to stringent quality standards and its ability to provide actionable insights have solidified its reputation as a go-to choice for businesses seeking reliable market research services.

Payment Options:

Kantar.com offers diverse payment options to ensure convenience and flexibility for its clients. The website accepts major credit cards, including Visa, Mastercard, and American Express. Additionally, alternative payment methods, such as PayPal and bank transfers, may be available upon request. This variety of payment options allows clients to select the most suitable method for their transactions, enhancing the overall convenience of engaging with Kantar.com.

Loyalty Programs:

While Kantar.com does not explicitly mention a loyalty program on its website, the company often fosters long-term relationships with its clients. By providing consistent, reliable market research solutions and personalized support, Kantar aims to retain and satisfy its existing client base effectively. The dedication to customer satisfaction and the provision of ongoing value contribute to developing loyalty among clients engaging with Kantar.com.

Customer Reviews:

Customer reviews and feedback play a vital role in evaluating the effectiveness of market research services. Although specific customer reviews are not prominently displayed on Kantar.com, the company's rich clientele and testimonials from renowned brands attest to the satisfaction and trustworthiness of its services. Clients can request references or case studies to gain insights into the experiences of other businesses that have engaged with Kantar.com.

Community Involvement:

Kantar.com actively participates in the market research community and industry events. The company frequently sponsors and conducts research studies and publishes reports that contribute to the collective understanding of various sectors. Kantar's involvement in industry associations and partnerships reflects its commitment to advancing market research practices and supporting the growth of the industry as a whole.

Shipping and Costs:

As a provider of digital market research solutions, Kantar.com does not involve physical shipping or associated costs. Once a client engages with Kantar.com's services, access to research reports and data is provided digitally. However, it is important to note that pricing may vary based on the scope of engagement and specific research requirements, as well as any additional services or customizations that may incur costs beyond the core solution.

Conclusion:

Kantar.com stands as a reputable and trusted provider of market research and data insights, offering a wide range of solutions to meet the diverse needs of businesses. With its extensive expertise, commitment to quality, and comprehensive data analysis capabilities, Kantar.com empowers businesses to make informed decisions and gain a competitive edge in their respective markets. While the pricing may be higher compared to some competitors, the value and accuracy of the insights provided by Kantar.com make it a preferred choice for businesses seeking reliable market research services.

Whether you are a multinational corporation or a small business looking to make data-driven decisions, Kantar.com's market research solutions can equip you with the necessary insights to achieve your goals and stay ahead in an ever-evolving business landscape.