Introduction
Kaplan MD is a skincare brand known for their high-quality products that are made with natural ingredients. Founded by Beverly Hills dermatologist, Dr. Stuart Kaplan, the company's mission is to provide effective, non-invasive solutions for skin concerns that many people struggle with. From aging and pigmentation to dullness and dryness, Kaplan MD offers a wide variety of products that target specific skin concerns.
Pros and Cons
Pros:
- Natural ingredients
- Effective solutions for common skin concerns
- Large product selection
- Easy-to-navigate website
- Free shipping on orders over $50
Cons:
- Products can be expensive
- No loyalty program
User Experience
Kaplan MD's website is clean and easy-to-navigate, with clear product descriptions and a wide range of items to choose from. The site's search function is intuitive and effective, making it easy to find products that match your specific needs. Additionally, the checkout process is straightforward, and customers can easily track their orders.
Pricing and Value for Money
Kaplan MD's products can be pricey, with some items costing over $100. However, the company uses high-quality, natural ingredients that are scientifically proven to be effective, making them worth the investment for some customers. Additionally, the brand offers occasional promotions and discounts, which help make their products more affordable.
Alternatives
There are many other skincare brands on the market that offer natural, science-backed solutions for common skin concerns. Some popular alternatives to Kaplan MD include Drunk Elephant, Sunday Riley, and Ole Henriksen.
Customer Service
Kaplan MD's customer service team is available via phone and email, and they are typically responsive and helpful. Additionally, the company offers a 30-day return policy for unused products.
Product Quality and Selection
Kaplan MD's products are formulated with natural, science-backed ingredients that are designed to be effective for specific skin concerns. Their selection includes everything from cleansers and moisturizers to serums and masks, so customers can find products that work for their unique needs.
Website Usability
Kaplan MD's website is easy-to-navigate and offers clear product descriptions, making it easy for customers to find what they are looking for. Additionally, the site's search function is effective, which helps customers quickly locate the products they need.
Returns and Exchanges
Kaplan MD offers a 30-day return policy for unused products. Customers who wish to return or exchange a product should contact Kaplan MD's customer service team to initiate the process.
Promotions and Discounts
Kaplan MD occasionally offers promotions and discounts on their products, which can help make them more affordable. Customers can sign up for the company's email newsletter to stay up-to-date on current promotions.
Reputation
Kaplan MD is a well-regarded skincare brand, known for their effective, natural solutions for common skin concerns. The company has received positive reviews from customers, and their products have been featured in several well-known beauty publications.
Payment Options
Kaplan MD accepts major credit cards, including Visa, Mastercard, American Express, and Discover.
Loyalty Programs
Kaplan MD does not currently offer a loyalty program.
Customer Reviews
Kaplan MD's products have received generally positive reviews from customers, with many reporting noticeable improvements in their skin's appearance and texture after using the brand's products. Some customers have commented on the high cost of some items, but many feel that the quality of the ingredients justifies the price.
Community Involvement
Kaplan MD does not have a major community involvement or philanthropy program.
Shipping and Costs
Kaplan MD offers free standard shipping on orders over $50. Customers can also choose expedited shipping for an additional fee. Shipping costs vary depending on the customer's location and the shipping method selected.
