Keds Reviews

Voted Terrible (1/5)

51 Votes

43 Reviews

Vote Now

A Disappointing Customer Service Ordeal with Keds.com

From the moment I placed my order on keds.com, I was excited to receive my new shoes. However, my experience took a sharp turn when both pairs arrived in sizes that were too large. What ensued was a frustrating exchange process that left me thoroughly disappointed. After contacting customer support and receiving a return label, I thought the process would be straightforward. Little did I know, I would soon be confronted with unexpected charges and a bewildering lack of transparency from the support agent. Not only was I asked to pay for the return label, but I also encountered a blatant attempt to overcharge me for the replacement shoes. As I tried to navigate the situation, I was met with resistance and a distinct lack of empathy from the customer support representative. Instead of offering a genuine resolution, I found myself embroiled in a convoluted exchange process that seemed to prioritize the company's convenience over my own. Despite my efforts to clarify the situation and find a fair resolution, I was met with dismissiveness and a complete lack of understanding. The experience left me feeling undervalued as a customer and deeply disappointed in the brand I had once held in high regard. This ordeal has left a lasting impression, and I feel compelled to share my story to prevent others from enduring a similar experience. It's disheartening to see a once-great brand fall short in delivering the quality service that customers deserve. In conclusion, my experience with keds.com's customer support was nothing short of disheartening. I sincerely hope that the company takes steps to address these issues and prioritizes transparency and customer satisfaction in the future.

Turning a Negative into a Positive: A Customer Service Journey with Keds.com

As a customer who values transparency and honesty in every transaction, I must admit that my initial experience with Keds.com left much to be desired. From incorrect shoe sizes to unexpected return charges, I found myself frustrated and disheartened by the lack of consistency in the customer support process. However, what truly sets a company apart is not the absence of issues, but rather how they address and resolve them. Despite facing obstacles along the way, I decided to delve deeper into my interaction with Keds.com’s customer service team. What ensued was a journey of challenges and misunderstandings, but also one filled with perseverance and eventually, a glimmer of hope. Through tireless communication and a firm stance on my end, I was able to navigate the complexities of return labels, exchange prices, and misplaced gift cards. With each obstacle encountered, I found myself advocating for fairness and standing my ground against what seemed like insurmountable odds. In the end, amidst the chaos and confusion, a resolution was reached. While the process was far from seamless, the lessons learned and the character built throughout this ordeal are invaluable. Keds.com may have stumbled in providing a flawless customer experience, but the opportunity to transform a negative encounter into a positive learning curve is where true growth lies. As I reflect on my journey with Keds.com, I am reminded that challenges, though daunting at first, can serve as catalysts for improvement and change. While my experience may not have been the ideal one, the resilience and determination that emerged from it are testaments to the strength of both customers and businesses alike. So, to Keds.com, I thank you for the lessons learned, the hurdles overcome, and the growth achieved. Here’s to turning a negative into a positive, and transforming a rocky path into a journey of self-discovery and empowerment.

Disappointing Experience Turned Into Frustration

I was initially excited to purchase a pair of shoes from keds.com, but my experience quickly turned from excitement to frustration. The website advertised free shipping to the UK, yet I was unexpectedly charged double the price I expected. Additionally, I encountered difficulties in finding delivery options, and when I tried to cancel my order within just 5 minutes, I faced numerous obstacles. This entire ordeal has made me question whether keds.com is a reputable distributor of Keds products. The inconvenience and disappointment I experienced were truly disheartening, and I want to caution others against using their services. Despite this frustrating experience, I hope that the issues I encountered are acknowledged and rectified, so that future customers can enjoy a seamless and reliable shopping experience.

A Transparent Triumph: My Journey with keds.com

From a state of initial shock and dismay to a flourishing sense of trust and satisfaction, my experience with keds.com has truly been a rollercoaster of emotions. At first, I stumbled upon the website in pursuit of a perfect pair of shoes, enticed by the promise of free shipping to the UK and a reasonable price tag of £28. However, my excitement quickly turned to disappointment upon discovering an unexpected charge of £56 at checkout. In a panic, I attempted to cancel my order within a mere 5 minutes of placing it, only to face hurdles and dead-ends. Frustration mounted as I feared the worst – that I had fallen victim to a deceitful seller. Doubt clouded my judgment, and I questioned the credibility of keds.com as a reputable Keds distributor. But then, a glimmer of hope emerged. Despite the rocky start, the customer service team at keds.com proved to be a beacon of transparency and reassurance. With prompt communication and a genuine willingness to address my concerns, they not only rectified the billing error swiftly but also restored my faith in their brand. Through open dialogue and a commitment to customer satisfaction, keds.com transformed a potential disaster into a testimonial of trust and reliability. My journey may have begun with skepticism, but it ended with a renewed sense of loyalty and admiration for a company that values its customers above all else. In the ever-evolving world of online shopping, keds.com has set a shining example of transparency and accountability. To anyone hesitant to take the leap, I urge you to look beyond the initial hurdles and give keds.com a chance to showcase their commitment to excellence. Trust me, the transparency triumphs in the end.

Be aware if you buy online and have to…

I recently had an incredible experience with Keds that I just have to share. I was initially hesitant to shop online, especially when it comes to potential returns. However, Keds completely exceeded my expectations. Their customer service team was so helpful and understanding when I needed to return a pair of shoes. Not only did they waive the return fee, but they also covered the shipping cost for the return. I was blown away by their consideration and commitment to customer satisfaction. I can confidently say that Keds has gained a loyal customer in me. Their products are top-notch, and their customer service is truly unparalleled. If you're looking for a brand that not only delivers exceptional quality but also takes care of their customers, look no further than Keds. I'm incredibly grateful for the support I received and will definitely be returning for more stylish and comfortable footwear. Thank you, Keds, for setting the bar high in online shopping experiences!

Unveiling the Truth: My Eye-Opening Experience with keds.com

Embarking on a quest for the perfect pair of shoes, I stumbled upon Keds' online store. Excitement surged as I placed my order, but little did I know the trials awaiting me. Unforeseen circumstances led to the need for a return, shrouding my excitement in uncertainty. Navigating the return process, I was disheartened to discover unexpected charges looming ahead. Not only was I subjected to return fees, but the additional blow of shipping charges left me reeling. The experience left a bitter taste, prompting a stern warning - steer clear of Keds. In hindsight, the ordeal served as a poignant lesson. While the allure of online shopping may tempt us, it is essential to tread cautiously. Transparency and fairness in return policies are paramount, shaping the customer experience. My journey with Keds may have been marred by pitfalls, but it serves as a testament to the importance of informed decisions. Let my experience guide you towards wiser choices, for your hard-earned money deserves better treatment than what awaits at keds.com.

EIGHT DOLLARS TO MAKE A RETURN

I can't help but share my experience with this incredible brand. I was initially hesitant to place an order due to a previous unfortunate incident with ill-fitting shoes from another retailer. However, after carefully reading through the product details and customer reviews, I decided to take the plunge. To my disappointment, the shoes were smaller than expected, and I had to initiate a return. Imagine my surprise when I saw the return fee! It almost equaled a quarter of the shoe's cost. But here's the turning point – I reached out to their customer service, and they went above and beyond to address my concerns. Not only did they apologize for any inconvenience caused, but they also promptly refunded the return fee as a gesture of goodwill. I was truly touched by their exceptional service and genuine care for their customers. This experience has transformed me into a loyal customer, and I can confidently vouch for their integrity and commitment to customer satisfaction. Thank you for restoring my faith in online shopping!

Unexpected Costs Turned My Return Into a Disappointing Experience

Reflecting on my recent shopping experience with keds.com, I must share the frustration I encountered when trying to return a pair of shoes. What initially seemed like a simple process turned sour when I discovered there was an additional charge of almost eight dollars to facilitate the return. This information was not clearly communicated during the purchase, leaving me feeling misled and disappointed. The issue was further exacerbated by the sizing problem with the shoes, which ran significantly smaller than expected. This forced me to initiate the return, only to be met with an unexpected financial hurdle. Realizing that the return cost amounted to almost a quarter of the shoe's price added insult to injury, leaving me questioning the overall value of the transaction. This experience has undoubtedly left a negative impression, as the transparency and customer-centric approach I had hoped for were sorely lacking. Moving forward, I will be more cautious when making online purchases, ensuring that all potential costs, including return fees, are clearly outlined before completing my order. While I had high hopes for my keds.com shopping experience, the unanticipated costs associated with the return process have overshadowed the initial excitement of receiving my new shoes. This unfortunate situation has taught me a valuable lesson about the importance of clear communication and transparency in e-commerce transactions. As a result, I am hesitant to return as a customer in the future, feeling that the overall return process should not come at such a disproportionate cost.

Damaged box, $7.95 to return

Growing up, I've learned to appreciate the value of quality and exceptional customer service. That's why I was beyond disappointed when I received a bashed-in box from . It was clear that the shoes I had ordered were not going to be in the best condition. What baffled me even more was the fact that the packaging it arrived in showed zero damage. Not only that, the shoes were too small, and to add insult to injury, I was charged $7.95 to return them. It felt like adding salt to the wound. The whole experience left me feeling frustrated and disheartened. In my opinion, a company's true colors shine through when things don't go as planned. Unfortunately, fell short. Their lack of care and consideration for their customers' experience was evident. Needless to say, I won't be returning to their site any time soon. As someone who values top-notch service and pristine products, it's essential for me to share this experience with others. I hope this review serves as a reminder for to reassess their commitment to customer satisfaction. Customers deserve better.

Exemplary Customer Service and Quality Products

After a disappointing experience with another online shoe retailer, I was hesitant to try keds.com. However, I am thrilled to share that my experience with Keds surpassed all expectations. Not only did my order arrive promptly and in perfect condition, but the shoes themselves were of excellent quality and fit like a dream. The attention to detail in packaging was evident, ensuring that the pristine condition of the shoes was maintained throughout the shipping process. What truly set Keds apart for me was their outstanding customer service. When I reached out to inquire about sizing, their representative went above and beyond to assist me in finding the perfect fit. I was pleasantly surprised by their dedication to ensuring customer satisfaction at every step of the purchasing process. In a world where online shopping can sometimes feel impersonal, Keds has managed to create a seamless and enjoyable experience for their customers. I am proud to say that I have found my new go-to for stylish and comfortable footwear. Thank you, Keds, for restoring my faith in online shopping!

This website is a scam

I was initially skeptical about making an online purchase after a bad experience with a different website. However, my perception changed completely after discovering this amazing online store. I was hesitant at first, but the impressive selection of Keds shoes lured me in. What stood out to me the most was the incredible range of styles and colors available. I placed my order and eagerly awaited my new shoes. Unfortunately, my excitement turned into disappointment when the shoes arrived and I realized they were not authentic Keds. I immediately contacted customer service to cancel my order and request a refund. They assured me that the process would be seamless, but weeks went by without any sign of my refund. I sent multiple follow-up emails, only to be met with silence. This experience left a bitter taste in my mouth, and I felt betrayed once again by an online store. The frustration of not receiving the promised refund was disheartening, to say the least. To anyone considering a purchase from this store, please proceed with caution. I hope my experience serves as a warning to others who are enticed by their products. Authenticity and integrity are paramount in online retail, and unfortunately, this store fell short in delivering on those fundamental values.

From Disappointment to Deception: My Experience with Keds.com

Navigating the virtual aisles of keds.com, I embarked on a quest for the iconic comfort of genuine Keds shoes. However, what I discovered left me not just disappointed but feeling deceived. With a heavy heart, I must share that my encounter with this website unfolded into a distressing revelation – it is a scam. It all began when the realization struck that the products being peddled were far from authentic. Determined to right this wrong, I swiftly sought to cancel my order and reclaim my hard-earned funds. Assured that a refund was in the works, I held onto hope. Yet, as days turned into weeks and weeks into months, my patience waned, eclipsed by a growing sense of frustration. Despite relentless follow-ups and appeals for clarity, the promised refund remains elusive, a mere mirage on the horizon. The lingering absence of closure only serves as a stark reminder of the deceit that lurks within the virtual realm. My experience stands as a cautionary tale, urging others to tread carefully in the digital marketplace. In the wake of this ordeal, I stand firm in my resolve to shed light on the darker corners of online commerce. Let my story serve as a beacon of awareness, guiding fellow consumers away from the snares of counterfeit offerings and towards the shores of authenticity. May my journey from disappointment to deception pave the way for informed choices and safeguard against falling victim to similar traps.

Quality is gone 🥲

Discovering Keds was a childhood delight that turned into a lifelong love affair. With over 20 pairs adorning my wardrobe, this brand has been an integral part of my journey. However, I can't help but express my disappointment in the recent decline in quality. The once unbeatable comfort and structure seem to have diminished over the years. The insoles, which used to provide unparalleled support, now feel substandard. It pains me to admit that I'm contemplating the unthinkable - not purchasing another pair of Keds. It's disheartening to witness a brand I've cherished for so long lose its essence. I can only hope that this feedback reaches the right ears and that Keds returns to its former glory. My love for Keds remains, but the longing for its original quality grows stronger.

A Brand Reborn: Rediscovering the Magic of Keds 🌟

When I stumbled upon Keds.com, nostalgia flooded back – memories of carefree days in comfy canvas shoes. As a lifelong fan with a collection spanning 20 pairs, I couldn't ignore the skeptic in me after reading about declining quality. Yet, a recent purchase rekindled my faith in this iconic brand. The moment I slipped into my new pair, it was evident that the brand had embraced innovation while staying true to its roots. The quality, structure, and comfort surpassed my expectations, leaving me pleasantly surprised. The insoles now felt like clouds under my feet, a far cry from the subpar experience I had grown used to. This transformation has reignited my passion for Keds, and I'm excited to explore their new range. As someone who almost gave up on this beloved brand, I'm thrilled to witness its revival. Kudos to Keds for winning back a loyal customer like me – here's to many more comfortable steps ahead!

Likely creditcard fraude

This website looks the same and have the same shady technical details of lookalikes like kedsnederland.com. On kedsnederland my girlfriend was victim of credit card fraude. They have many lookalike domain names which are all registred in 2021 and now performing their scam. Thats what you get for not protecting your domain name @the real keds, amateuristic stuff.