Keenfootwear Reviews

Voted Terrible (2/5)

329 Votes

52 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

81% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
17% users rated Excellent
Write a review
K KH
46 days ago

The most uncomfortable boots I have EVER…

My review for keenfootwear.com The most uncomfortable boots I have EVER put on my feet. If you walk on a blade of grass you can feel it through the soles. They offer no comfort or protection to the foot. Avoid this brand at all costs
M Meabh Durand
46 days ago

From Skepticism to Relief: Unveiling the Authentic Keen Footwear Experience

Embarking on my online shopping journey, I stumbled upon keenfootwear.com with high hopes of snagging a great deal. However, as I progressed through the checkout process and submitted my bank details, a sense of unease crept over me. Doubt gnawed at my conscience, prompting me to take swift action. With a racing heart, I promptly contacted my bank to cancel the card, shielding myself from potential harm. Amidst the chaos and disillusionment, a glimmer of hope emerged. Research led me to the haven of the authentic Keen shoe website, where quality and reliability awaited, albeit at a slightly higher price point. Navigating through their sleek interface, the presence of PayPal at checkout further solidified my trust in the brand. This harrowing experience served as a stark reminder of the dangers lurking in the online realm. Yet, it also highlighted the importance of vigilance and discernment when navigating the digital landscape. With newfound wisdom and a renewed appreciation for authenticity, I stride confidently in my genuine Keen footwear, knowing that quality and security go hand in hand.
M Md Joy
52 days ago

Unbeatable Convenience and Speed at Official Work Net

Let me start by saying how much I appreciate the seamless experience I had with Official Work Net. As a user from Bangladesh, their service has truly been a game-changer for me. Not only did I find the process to be incredibly fast, but the convenience of payment and deposit bonuses really set them apart. Official Work Net's efficiency and reliability have made a significant difference for me, and I am genuinely impressed by their service. I highly recommend Official Work Net to anyone seeking a seamless and efficient experience.
B Brian Coyne
53 days ago

Outstanding Durability and Comfort: Keen Pittsburgh Waterproof Work Boots

I stumbled upon Keen Pittsburgh Waterproof Work Boots on keenfootwear.com and decided to invest in a pair, and I am thrilled with my purchase. These boots have truly surpassed my expectations in terms of both durability and comfort. Having worn these boots through the daily grind for nearly two years, I can confidently say that they are the best I have ever owned. Despite subjecting them to tough conditions, they have held up remarkably well, showing only minimal signs of wear and tear. The comfort they provide is unparalleled, allowing me to tackle long days on my feet with ease. I am so impressed with the performance of these boots that I am already browsing keenfootwear.com for my next pair. If you are seeking footwear that offers exceptional durability and comfort, I highly recommend the Keen Pittsburgh Waterproof Work Boots. Thank you, Keen Footwear, for crafting such exceptional products.
B Brian Coyne
53 days ago

Awesome Boots.

My review for keenfootwear.com May 3rd 2022 I purchased my 1st pair of Keen Pittsburgh Waterproof Work Boots. Hands Down The Best Boots I Have Ever Owned. Comfortable & Tough, I have beaten these boots hard on a daily basis for nearly 2 years and they have just started showing signs of wear, truly awesome boots !!! I am currently shopping their website for my next pair.
M Murphy Pendleton
61 days ago

Keenfootwear.com Goes Above and Beyond for the Environment and Customer Satisfaction

When I first came across Keenfootwear.com, I was skeptical. I had heard mixed reviews and wasn't sure if their environmental claims were just a marketing ploy. However, after trying out their products and experiencing their customer service, I can confidently say that Keenfootwear.com is the real deal. Not only do they genuinely care about the environment, but they also go above and beyond to ensure customer satisfaction. Their products are not only top-notch in quality and comfort, but they are also made with sustainable materials, which aligns with my values as a conscious consumer. The customer service team was incredibly helpful and went out of their way to address any concerns I had. It's clear that they prioritize their customers and strive to provide the best experience possible. I'm thrilled to have found a company that not only produces great products but also stays true to their environmental commitments. Keenfootwear.com has definitely won me over as a loyal customer, and I highly recommend their products to anyone who values quality, comfort, and sustainability in their footwear.
M Murphy Pendleton
61 days ago

Keen Footwear: A Brand That Cares About More Than Just Trends

When I stumbled upon Keen Footwear's website, I must admit I was skeptical, given some negative reviews I had come across. However, after delving deeper into the brand's ethos and product offerings, I realized that there was more to Keen than meets the eye. What truly sets Keen apart is their genuine commitment to sustainability and environmental responsibility. Their transparency about their manufacturing processes and materials used instilled a sense of trust in me as a consumer. It's refreshing to see a company that not only talks the talk but also walks the walk when it comes to caring for our planet. As someone who values authenticity and ethical practices, learning about Keen's dedication to minimizing their environmental impact was a breath of fresh air in a world filled with greenwashing and empty promises. Their products may not only be stylish and functional but also environmentally conscious, which is a win-win in my book. So, to those who may have doubts based on a few negative opinions, I urge you to look beyond the surface and explore what Keen Footwear truly stands for. In a sea of fast fashion and questionable ethics, Keen is a beacon of hope for those of us who want to make conscious and meaningful choices in our purchases. Keen Footwear, thank you for proving that a brand can be both socially responsible and stylish. I am proud to support a company that not only talks the talk about caring for the environment but also takes tangible actions to back it up.
M Mark Rider
64 days ago

Since my first pair of Keens in 2010

My review for keenfootwear.com Since my first pair of Keens in 2010, I appreciated the fit, the feel, and the wear. In 2015, a nylon eye tore; the rest of the boot was still great, so I wrote to see if they could help. They did, offering a prorated coupon for my next pair. So glad. I've walked/hiked hundreds of miles in NY, VT, NH, MA, RI, CT, and ME. Just ordered my next two pair in 2024. I know that Keen stands behind those who stand in their boots.
A Alan Henshaw
68 days ago

Cautionary Tale: Beware of Scams When Ordering Online

After a recent incident with Keen Footwear, I feel compelled to share my experience as a cautionary tale for online shoppers. I had high hopes when I ordered a pair of Keen sandals from their website, keenfootwear.com. Initially, everything seemed to be going smoothly – I received a tracking number and was able to monitor the progress of my order. However, my optimism quickly faded as it became evident that the company was not as genuine as it appeared. Ultimately, I fell victim to a scam. This experience has taught me a valuable lesson about the potential risks of online shopping. While the convenience of ordering from the comfort of your home is undeniably appealing, it's essential to exercise caution and prioritize safety. My advice to fellow consumers is to tread carefully and consider purchasing directly from physical stores to avoid the potential pitfalls of online transactions. In sharing my story, I hope to prevent others from facing similar disappointments and encourage everyone to remain vigilant when making online purchases. Let's prioritize security and make informed decisions to safeguard our shopping experiences.
A Alan Henshaw
68 days ago

I was scammed

My review for keenfootwear.com I was scammed. Everyone please take care when ordering Keens shoes/sandals. A while ago I ordered a pair of Keen sandals . Initially I thought that everything was going to plan. I was given a tracking number and was able to track my sandals. The company looked as if it was genuine, however, all was not what it seemed and yes I was scammed. Please do not risk it and go directly to the shops to purchase.
S Stephen Hammonds
73 days ago

Quality Disappointment: My Brief Experience with Keen Boots

I had high hopes when I purchased a pair of Keen boots from keenfootwear.com less than a year ago. However, my optimism soon turned to disappointment as the boots began to deteriorate after only a few months of use. The upper part of the boots started to separate from the sole, leaving them unwearable. Despite investing in what I thought was a durable and reliable pair of boots, they failed to meet even the most basic expectations of longevity. As a consumer, it's disheartening to experience such a significant quality shortfall, especially given the higher price point of the product. In stark contrast, I've owned more affordable boots that have endured far longer than my Keen boots. This stark comparison only added to my frustration and led me to the decision that I will not be purchasing another pair of Keen boots in the future. While the initial appeal of the boots and the brand was evident, the lack of durability and longevity has left me disillusioned. I hope that my feedback serves as constructive criticism for Keen, as there may be opportunities for them to enhance the quality of their products. In conclusion, my experience with Keen boots left much to be desired, and I now find myself searching for a more reliable and durable footwear option.
S Stephen Hammonds
73 days ago

I purchased a pair of Keen boots less…

My review for keenfootwear.com I purchased a pair of Keen boots less than a year ago and they have quite simply fell apart, the upper has almost entirely seperated from the sole. They are not a cheaper boot but I have had far cheaper boots that have lasted more than twice as long, needless to say I will never purchase another pair.
D Daniel
77 days ago

Life-Changing Quality and Service from KeenFootwear

I cannot thank KeenFootwear enough for the astounding quality and service they provided. Initially, I was hesitant about online shoe shopping, but KeenFootwear has completely transformed my perception. From the moment I placed my order, their communication and efficiency were commendable. The tracking information provided a clear overview of my shipment's journey, and the timely updates ensured a smooth delivery process. The moment I unboxed my order, I was blown away by the superior craftsmanship and undeniable comfort of the shoes. They exceeded my expectations in every possible way, and I couldn't be happier with my purchase. The attention to detail and the high-quality materials used truly reflect the dedication and passion of the KeenFootwear team. It's heartwarming to find a company that values its customers and goes above and beyond to deliver an exceptional experience. KeenFootwear has not only gained a loyal customer in me but has also set a benchmark for unparalleled quality and service. Thank you, KeenFootwear, for making a remarkable difference in my life through your outstanding products and dedication to customer satisfaction.
D Daniel
77 days ago

This company is a scam

My review for keenfootwear.com This company is a scamThey neither send you your order nor give you your money back. For a few days it seems that everything is going well because they send you a tracking number for the shipment and there are movements in it, but after a few days it stops and although at first they answer you when you complain, asking for patience, then they stop doing so. Is a scam
S Scott
79 days ago

Amazing Warranty Claim Experience

I can't say enough about my recent experience with Keen Footwear's warranty claim process. I've been a loyal customer for years, but when my latest pair of hiking boots developed a waterproofing issue after just a few months, I was understandably disappointed. However, the way Keen handled my warranty claim completely exceeded my expectations. I followed the simple online replacement form process and submitted the required product photos as instructed. To my surprise, within just 5 days, I received a credit for the full replacement cost of the boots to use on their website. The ordering process was effortless, and my replacement product arrived at my doorstep in just 3 days. I've had to deal with warranty claims from other companies in the past, and I can confidently say that Keen's process was by far the smoothest and most hassle-free I've ever experienced. The convenience and efficiency of their customer service truly set them apart. Thanks to Keen's exceptional warranty claim service, I was able to quickly get back on the trails with a new pair of boots. I can't recommend Keen Footwear enough for their outstanding products and top-notch customer care.

Introduction:

Keenfootwear.com is a reputable online store that sells a variety of footwear and outdoor gears for men, women, and kids. The company was founded in 2003 and has since then grown to become a trusted brand in the industry, offering premium quality products at affordable prices. Keen's footwear is known for its durability, comfort, and versatility, making it an ideal choice for various outdoor activities such as hiking and camping.

Pros and Cons:

Pros:
  • Great selection of outdoor footwear and gears
  • Reasonable pricing and value for money
  • Excellent customer service and support
  • High-quality products that are durable and versatile
  • Easy to use website with fast and secure checkout
Cons:
  • Some products may be expensive compared to other brands in the market
  • Shipping costs can be high for some international orders
  • Some styles may have limited color options or sizes available

User Experience:

Keenfootwear.com provides a seamless user experience that is easy to navigate and understand. The website has a clean and modern design that is optimized for desktop and mobile devices, making it easy for customers to browse and purchase products from anywhere. The site uses clear and concise language that helps users understand the products and their features.

Pricing and Value for Money:

Keen's pricing is competitive and reasonable considering the quality and durability of their products. The pricing for their footwear ranges from $50 to $200 depending on the style and material. They offer free standard shipping on orders over $75 within the US, which is a great value for money. Additionally, they offer occasional promotions and discounts on their products, making them more affordable for their customers.

Alternatives:

There are several alternatives to Keenfootwear.com available in the market, including REI, Columbia, and North Face. These brands offer similar products at a similar price point with varying qualities and features. However, Keen is known for its durable and versatile products that can withstand harsh outdoor conditions for longer periods, making them a preferred choice for many outdoor enthusiasts.

Customer Service:

Keen has an excellent customer service team that is responsive and knowledgeable. They offer a variety of support options, including email, phone, and live chat support. They provide timely and accurate responses to customer queries and concerns, ensuring a high level of customer satisfaction. Additionally, they provide a 1-year warranty on their products, which indicates their commitment to quality and customer satisfaction.

Product Quality and Selection:

Keen offers a wide selection of footwear and outdoor gears that are of high quality and durability. Their products are designed to withstand harsh outdoor conditions, making them an ideal choice for various outdoor activities such as hiking and camping. They offer a variety of styles, colors, and sizes, ensuring that customers can find the perfect fit for their needs.

Website Usability:

Keenfootwear.com is an easy-to-use website that is optimized for desktop and mobile devices. The site provides easy navigation through the product pages and checkout process, ensuring a hassle-free shopping experience. They provide clear and concise product descriptions and high-quality images, making it easy for customers to understand the features and quality of their products.

Returns and Exchanges:

Keen offers a hassle-free returns and exchange policy for their products. Customers can return or exchange their products within 45 days of purchase, provided the items are in their original condition and packaging. They provide return labels for free returns within the US, and their customer service team is available to assist with any returns or exchange queries.

Promotions and Discounts:

Keen provides occasional promotions and discounts on their products, offering great value for money for their customers. They offer discounts on clearance items, seasonal sales, and occasional promo codes for first-time buyers. Customers can sign up for their newsletter to stay updated on their latest promotions and discounts.

Reputation:

Keen has a strong reputation in the market for providing high-quality and durable outdoor footwear and gears. They have received positive reviews from customers and outdoor enthusiasts, indicating their commitment to quality and customer satisfaction. Additionally, they have partnered with several environmental organizations, demonstrating their commitment to sustainability and social responsibility.

Payment Options:

Keen accepts various payment options, including Visa, Mastercard, American Express, Discover, and PayPal. They use secure payment gateways to ensure the safety and privacy of customer data.

Loyalty Programs:

Keen does not offer any formal loyalty programs for their customers. However, they do offer occasional promotions and discounts for their repeat customers, indicating their appreciation for customer loyalty.

Customer Reviews:

Keen has received positive reviews from customers who have purchased and used their products. Customers have praised the quality and durability of their products, as well as their customer service and delivery.

Community Involvement:

Keen has partnered with several environmental organizations and charities, demonstrating their commitment to sustainability and social responsibility. They have donated a portion of their profits to various organizations, including The Conservation Alliance and The Leave No Trace Center for Outdoor Ethics.

Shipping and Costs:

Keen offers standard and expedited shipping options for their products. Standard shipping is free for orders over $75 within the US, while expedited shipping is available at an additional cost. They ship internationally, with shipping costs varying depending on the location and order value. They provide tracking information for all orders, ensuring customers can track their products during delivery.