Users Voice for Keepnaturewild

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Keepnaturewild
Keepnaturewild Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Aug 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 3.4 1 1.7 5 4.9
Feb 2023 5 5 5 5 3.4 3
Mar 2023 5 5 5 5 3.1 5
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Detailed Keepnaturewild Review by

Introduction

Keepnaturewild.com is an online store that offers a range of outdoor and lifestyle products. Based in Tempe, Arizona, this brand is all about keeping the natural world clean and healthy while enjoying the great outdoors. Their commitment to eco-friendliness and sustainability is evident in the products they offer, which range from apparel and accessories to camping gear and hiking equipment.

Pros and Cons

Pros: - Environmentally-conscious products - Wide selection of outdoor and lifestyle products - Clean and user-friendly website - Free shipping on orders over $50 in the US Cons: - No international shipping - Limited product information - Some products are more expensive than competitors

User Experience

The website is clean and easy to navigate, making it simple to find what you are looking for. The product descriptions are brief but informative, though some products lack detailed information. The checkout process is straightforward and the website accepts a variety of payment methods, including PayPal and Amazon Pay.

Pricing and Value for Money

The pricing of products on Keepnaturewild.com is generally higher than competitors, but this is due to their eco-friendliness and high-quality materials. Customers are paying for sustainable, durable products that will last longer and have less of an impact on the environment. The value for money is good considering the quality of the products.

Alternatives

Similar outdoor and lifestyle brands include REI, Patagonia, and The North Face. While these brands have a wider range of products, Keepnaturewild.com stands out for its commitment to eco-friendliness.

Customer Service

The customer service team at Keepnaturewild.com is responsive and helpful. They offer a contact form and email support, but no phone support. Customers can expect to receive a response within 24 hours.

Product Quality and Selection

The quality of products on Keepnaturewild.com is high, with a focus on eco-friendliness and sustainability. The product selection is wide, including apparel, accessories, camping gear, and hiking equipment. However, some products lack detailed information, which may be frustrating for customers.

Website Usability

The website is clean and easy to navigate, with a simple search bar and categories to sort products. The checkout process is straightforward and the website accepts a variety of payment methods.

Returns and Exchanges

Returns and exchanges are accepted within 30 days of purchase, provided the product is in new and unused condition with tags attached. Shipping costs for returns are not covered by Keepnaturewild.com.

Promotions and Discounts

Keepnaturewild.com occasionally offers promotions and discounts, such as free shipping on certain products or discounts on specific items. Additionally, customers can sign up for the email newsletter to receive news about promotions and discount codes.

Reputation

Keepnaturewild.com has a positive reputation for its commitment to eco-friendliness and sustainability. Customers appreciate the high-quality products, though some note that prices are higher than competitors.

Payment Options

Keepnaturewild.com accepts a variety of payment methods, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Keepnaturewild.com does not currently offer a loyalty program.

Customer Reviews

Customers generally leave positive reviews for products on Keepnaturewild.com, noting the quality and eco-friendliness of products. However, some reviews note that prices are higher than competitors.

Community Involvement

Keepnaturewild.com is committed to community involvement and supporting organizations that focus on environmental conservation. They donate a portion of their sales to nonprofit organizations and have a blog dedicated to environmental issues.

Shipping and Costs

Shipping is free for orders over $50 in the US. Shipping costs for orders below $50 vary by location and shipping method. Unfortunately, Keepnaturewild.com does not currently offer international shipping.