"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Kelbyone.com is a leading online learning platform that offers a diverse catalog of photography, design, and creative classes for aspiring and professional creatives. The website is the brainchild of Scott Kelby, a prolific author, and photographer, who wanted to create a learning community for photographers and creatives worldwide.
Pros and Cons
One of the notable pros of kelbyone.com is its extensive range of online classes that cater to different skill levels and interests. The team of instructors is comprised of renowned photographers, designers, and creatives who share their knowledge and expertise through engaging and informative videos. However, the platform's pricing is relatively high, and some users might find it prohibitive.
User Experience
Kelbyone.com's user experience is excellent, thanks to its user-friendly interface, intuitive navigation, and streamlined video player. The website's search function makes it easy to find specific classes, while the dashboard provides an overview of the user's progress and access to all classes.
Pricing and Value for Money
Kelbyone.com offers monthly and annual subscription plans, with the former priced at $19.99 per month and the latter at $199 per year. While the pricing might seem steep, the platform's rich content and quality classes justify the cost.
Alternatives
Kelbyone.com's primary competitors are other online learning platforms such as Lynda.com, CreativeLive, and Udemy. Each platform has its strengths and weaknesses, and users should choose based on their needs and preferences.
Customer Service
Kelbyone.com has responsive customer service that provides prompt and helpful replies to users' queries and issues. Users can reach customer service through email or phone support, and the team is available during working hours.
Product Quality and Selection
Kelbyone.com's product quality and selection are excellent, thanks to its top-quality instructors and diverse catalog of classes. Users can access classes on topics ranging from photography, design, and creative software to business management and marketing.
Website Usability
Kelbyone.com's website is easy to use, with an intuitive layout that makes it easy to find and access classes. The website's design is sleek and modern, with a clean interface that enhances the user experience.
Returns and Exchanges
Kelbyone.com does not offer refunds for its monthly or annual subscriptions. However, users can cancel their subscriptions at any time and retain access to the platform until the membership period expires.
Promotions and Discounts
Kelbyone.com occasionally offers promotions and discounts to its members, especially during the holiday season. Users can subscribe to the platform's newsletter to stay informed about upcoming deals and promotions.
Reputation
Kelbyone.com has a solid reputation in the online learning community, thanks to its high-quality classes and top-notch instructors. The platform has a loyal user base that speaks highly of its value and effectiveness.
Payment Options
Kelbyone.com accepts payments through major credit cards like Visa, Mastercard, American Express, and Discover. The platform's payment system is secure and PCI compliant, ensuring that users' sensitive information remains protected.
Loyalty Programs
Kelbyone.com does not have a formal loyalty program. However, the platform provides an extensive range of resources and exclusive content to its annual subscribers, indicating its commitment to user satisfaction and loyalty.
Customer Reviews
Kelbyone.com has received overwhelmingly positive reviews from its users, with many praising its comprehensive classes, quality instructors, and user-friendly interface. Users appreciate the platform's value and effectiveness in improving their skills and knowledge.
Community Involvement
Kelbyone.com boasts a vibrant community of photographers and creatives who engage with each other through forums, blogs, and social media groups. The platform encourages community involvement and interaction, creating a supportive and collaborative learning environment for its members.
Shipping and Costs
Kelbyone.com is an online learning platform and does not involve shipping costs or physical products. Users can access all classes and resources digitally, making it a cost-effective and convenient option for those seeking to improve their creative skills.
Review Description: Loving my experience on KelbyOne. Easy to navigate and access exactly what I need. I’ve learned more of Lightroom in two weeks with KelbyOne than in the previous five years. Awesome content! I see myself staying with KelbyOne for many years to come.
👤
Reviewer Name: JAY SIGAL
Review Submission Date: 2022-12-12
Review Title: Watched a free lesson about BORIS…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Watched a free lesson about BORIS OPTICS. Very informative and well presented.
👤
Reviewer Name: Anthony Liang
Review Submission Date: 2022-12-12
Review Title: detailed lessons, good optional gadgets, ideas. Very clearly spoken. Very impressed.Thank you
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Well thought out lessons.You have all lessons I am interested in
👤
Reviewer Name: Alan Joth
Review Submission Date: 2022-12-12
Review Title: Very well put together and…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Very well put together and exceptionally easy to understand !Thanks
👤
Reviewer Name: Ruth Chudaska-Clemenz
Review Submission Date: 2022-12-08
Review Title: I am impressed by the possibilities and…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I am impressed by the possibilities and the skills of the different photographers to teach them. I realize, that I am on a good way, but still have a lot to learn(but also already a lot of ideas and more plans as possible to be realized in a single human's life ;-) )
👤
Reviewer Name: jeffrey newman
Review Submission Date: 2022-12-08
Review Title: I only completed one lesson so far
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I only completed one lesson so far, layers and masks in PS. It was a very good lesson. I've back and reviewed the content many times to "learn through my fingers".The second lesson I'm going through now is on the R3. So far, so good.
👤
Reviewer Name: Michael Sporka
Review Submission Date: 2022-12-02
Review Title: Scott is very thorough and easy to…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Scott is very thorough and easy to follow. His style of presentation keeps one interested even when presenting basic info to an advanced amateur.
👤
Reviewer Name: Colette Schwartz
Review Submission Date: 2022-12-01
Review Title: I would like to have a beginner class…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I would like to have a beginner class on multiple exposition for beginner. My Sony E does not do it in-camera. Maybe it exists but could not find it.
👤
Reviewer Name: Joseph Matthews
Review Submission Date: 2022-11-25
Review Title: The content is very good but…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: The content is very good. The price a bit high. The problem is the app needed to use. They are going to stop supporting the publications app. I liked to download the magazines (when there was two) for reading offline while traveling. Now if you select the download option it dumps you into your web browser and you are left to workout you own where to store and what to use to view the big file. Don’t like it.
👤
Reviewer Name: David Gillett Studios
Review Submission Date: 2022-11-23
Review Title: There are a great Choice of different…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: There are a great Choice of different and diverse course’s. Some, though I wish They had more content. But all in all very good and the discounts are a good bonus too.