Kelbyone User Reviews

Introduction

Kelbyone.com is a leading online learning platform that offers a diverse catalog of photography, design, and creative classes for aspiring and professional creatives. The website is the brainchild of Scott Kelby, a prolific author, and photographer, who wanted to create a learning community for photographers and creatives worldwide.

Pros and Cons

One of the notable pros of kelbyone.com is its extensive range of online classes that cater to different skill levels and interests. The team of instructors is comprised of renowned photographers, designers, and creatives who share their knowledge and expertise through engaging and informative videos. However, the platform's pricing is relatively high, and some users might find it prohibitive.

User Experience

Kelbyone.com's user experience is excellent, thanks to its user-friendly interface, intuitive navigation, and streamlined video player. The website's search function makes it easy to find specific classes, while the dashboard provides an overview of the user's progress and access to all classes.

Pricing and Value for Money

Kelbyone.com offers monthly and annual subscription plans, with the former priced at $19.99 per month and the latter at $199 per year. While the pricing might seem steep, the platform's rich content and quality classes justify the cost.

Alternatives

Kelbyone.com's primary competitors are other online learning platforms such as Lynda.com, CreativeLive, and Udemy. Each platform has its strengths and weaknesses, and users should choose based on their needs and preferences.

Customer Service

Kelbyone.com has responsive customer service that provides prompt and helpful replies to users' queries and issues. Users can reach customer service through email or phone support, and the team is available during working hours.

Product Quality and Selection

Kelbyone.com's product quality and selection are excellent, thanks to its top-quality instructors and diverse catalog of classes. Users can access classes on topics ranging from photography, design, and creative software to business management and marketing.

Website Usability

Kelbyone.com's website is easy to use, with an intuitive layout that makes it easy to find and access classes. The website's design is sleek and modern, with a clean interface that enhances the user experience.

Returns and Exchanges

Kelbyone.com does not offer refunds for its monthly or annual subscriptions. However, users can cancel their subscriptions at any time and retain access to the platform until the membership period expires.

Promotions and Discounts

Kelbyone.com occasionally offers promotions and discounts to its members, especially during the holiday season. Users can subscribe to the platform's newsletter to stay informed about upcoming deals and promotions.

Reputation

Kelbyone.com has a solid reputation in the online learning community, thanks to its high-quality classes and top-notch instructors. The platform has a loyal user base that speaks highly of its value and effectiveness.

Payment Options

Kelbyone.com accepts payments through major credit cards like Visa, Mastercard, American Express, and Discover. The platform's payment system is secure and PCI compliant, ensuring that users' sensitive information remains protected.

Loyalty Programs

Kelbyone.com does not have a formal loyalty program. However, the platform provides an extensive range of resources and exclusive content to its annual subscribers, indicating its commitment to user satisfaction and loyalty.

Customer Reviews

Kelbyone.com has received overwhelmingly positive reviews from its users, with many praising its comprehensive classes, quality instructors, and user-friendly interface. Users appreciate the platform's value and effectiveness in improving their skills and knowledge.

Community Involvement

Kelbyone.com boasts a vibrant community of photographers and creatives who engage with each other through forums, blogs, and social media groups. The platform encourages community involvement and interaction, creating a supportive and collaborative learning environment for its members.

Shipping and Costs

Kelbyone.com is an online learning platform and does not involve shipping costs or physical products. Users can access all classes and resources digitally, making it a cost-effective and convenient option for those seeking to improve their creative skills.