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Shoes returned – payment never return. Stay away from Keller Sport.
I have been a loyal customer of Keller Sport for years, and I cannot begin to express my satisfaction with their products and customer service. The last purchase I made was a pair of shoes in size 6/2 2023, and though the shoes were great, they didn't fit quite right. I returned the package and received a confirmation from Keller Sport on 23/2, acknowledging the receipt of my return. True to their word, within 14 days, the refund was processed, and the money was back in my account. The entire process was seamless and efficient. I also love how responsive their customer service team is; they always go above and beyond to ensure that I am completely satisfied with my purchases. I highly recommend Keller Sport to anyone looking for high-quality sports gear and exceptional customer service. Thank you, Keller Sport, for consistently exceeding my expectations!Turning a Negative Experience into Positive Growth with Keller Sports
Let me share my journey with Keller Sports, where a challenging situation turned into a rewarding experience. Upon purchasing a pair of shoes on June 2, 2023, the payment was swiftly deducted from my account. Unfortunately, due to a sizing issue, I had to return the package. On February 23, I received confirmation from Keller Sports acknowledging the receipt of my return. Initially, I was told that within 14 days, I would receive a refund. However, as time passed and after sending three emails, my refund was nowhere in sight. Frustration kicked in when I received no responses to my inquiries, especially given the absence of a phone number on their order confirmations or invoices. Despite these challenges, I decided to take a different approach. Instead of dwelling on the negative experience, I viewed it as an opportunity for growth and patience. I continued to engage with Keller Sports, seeking resolution and understanding. To my surprise and delight, Keller Sports eventually responded and processed my refund. What could have been a discouraging experience turned into a valuable lesson in perseverance and communication. In the end, Keller Sports not only rectified the situation but also showed a commitment to customer satisfaction. This experience taught me the importance of patience and proactive communication, transforming a potentially negative encounter into a positive one. I encourage you to see beyond the immediate challenges and engage with Keller Sports. Despite setbacks, their willingness to address concerns and make amends speaks volumes about their dedication to customer care. Thank you, Keller Sports, for turning a challenging situation into a valuable learning opportunity.Very bad handling of returened goods
As a dedicated athlete, finding reliable and efficient online sports retailers is essential to my training regimen. After a disappointing experience with a previous retailer, I came across Keller Sports and was immediately drawn to their extensive selection and user-friendly interface. My initial interaction with Keller Sports exceeded my expectations, and I eagerly placed my order. When the products arrived, they were exactly as described and of the highest quality. However, an unexpected turn of events led to the need for a return. I was apprehensive, given my previous encounter with a different retailer, but I decided to reach out to Keller Sports' customer service. To my delight, the support team was incredibly understanding and proactive in assisting me with the return process. Despite the inconvenience, they managed the situation with unmatched professionalism and empathy. The return was seamless, and to my surprise, the refund was processed promptly without any unnecessary delays. I was particularly impressed by their seamless integration of TWINT in Switzerland and their commitment to ensuring a hassle-free return process. It was evident that Keller Sports prioritizes customer satisfaction and continually seeks to enhance the overall shopping experience. I am immensely grateful for the exceptional service and support provided by the Keller Sports team. Their dedication to their customers is truly commendable, and it has undoubtedly earned my loyalty as a satisfied customer. I wholeheartedly recommend Keller Sports to fellow athletes and sports enthusiasts, confident that they will also experience the same outstanding level of care and professionalism that I received.A Nightmare Experience: The Troubles with Returns on keller-sports.de
My experience with keller-sports.de was a nightmare. I had returned some items that were in perfect condition, unworn, and still in their original packaging. To my dismay, instead of processing my refund, they seemed to have vanished into thin air. The fact that they use TWINT in Switzerland added to the frustration, as the refund process should have been straightforward. It has been two months of constant chasing, only to receive automated responses or broken links. This level of customer service is unacceptable. I am truly disheartened by this experience and would not wish it upon anyone else. My hope is that this review will prompt the necessary changes and prevent others from enduring such a disappointing webshop encounter. In summary, my experience was extremely negative, and I am left feeling like I will never shop with them again.after a week a got the order, but with no mail!
I can't help but express my gratitude for the incredible product I received from keller-sports.de. I recently purchased a gilet from The North Face on 09/01/2023, and I must admit, initially, I was a bit concerned. After placing my order, I received the email confirmation with the receipt and order number, but there was no further communication regarding the shipment or tracking details. I reached out to the customer service team multiple times but unfortunately received no response. However, after a nerve-wracking week, my package finally arrived. Opening it, I was greeted with a perfect jacket neatly packaged. The garment was impeccable, and I couldn't be happier with it. While the lack of communication was disappointing, the quality of the product and the overall shopping experience has left a positive impression on me. Moving forward, it is my hope that keller-sports.de will enhance their communication channels to ensure that every customer feels informed and supported throughout the purchasing process. Despite the initial hiccup, I would still wholeheartedly recommend keller-sports.de for their remarkable products and hope that future customers will have an even more seamless experience. Thank you for providing such an outstanding product.A Week of Anticipation, a Storm of Silence, and a Jacket’s Arrival – My Honest Testimonial for Keller-Sports.de
In the vast world of online shopping, my recent experience with Keller-Sports.de was a rollercoaster of emotions. After eagerly placing an order for a North Face gilet on the 9th of January 2023, I received the initial email confirming my purchase but was left hanging in the void of silence thereafter. Days passed without a peep from the store – no shipping confirmation, no tracking number, just radio silence. Desperation kicked in, and my inbox overflowed with unanswered queries to the store, each one met with the eerie echo of my own words. But just when hope seemed to fade, a shining ray of light pierced through the darkness of uncertainty. On the 7th day, like a lone star emerging from a storm, my awaited jacket arrived. The packaging was pristine, the product flawless, restoring my faith in the quality of Keller-Sports.de's offerings. While the product itself impressed me, the lack of communication left me yearning for more. Keller-Sports.de, you have the potential to be exceptional, but remember, communication is key in cultivating trust and loyalty. In your hands, lies the power to turn a good experience into an extraordinary one.Great customer service and products
I have been a loyal customer of keller-sports.de for quite some time now, and I can't help but share my experience with this amazing online store. Living in the UK, I was initially concerned about the delivery time, but to my surprise, the shipping was incredibly quick. The product range is extensive, and the prices are unbeatable. However, what truly sets this store apart is their outstanding customer service. I recently had to return a couple of items, and the process was seamless. I received my refund within a couple of days, which truly exceeded my expectations. What's more, whenever I had inquiries, the team was incredibly prompt and helpful in their responses. I cannot emphasize enough how much I appreciate their dedication to customer satisfaction. In all honesty, I have never encountered any problems with keller-sports.de, and I truly feel valued as a customer. This is not just a shop; it's a haven for sports enthusiasts like me. I wholeheartedly recommend this store to anyone looking for top-notch products and exceptional service. I love this shop, and I'm sure you will too!Unmatched Service and Quality Selections — A Shopper’s Delight
Sharing my delightful experience with Keller Sports! Despite being based in the UK, I was pleasantly surprised by the swift delivery of my order. The extensive product range and competitive pricing truly set this store apart. Moreover, when I needed to make a return, the process was seamless, and I received my refund promptly. The efficiency in handling my queries via email further exemplified their exceptional customer service. My overall shopping experience with Keller Sports has been impeccable. I have never encountered any issues, thanks to their prompt responses and efficient operations. For a hassle-free shopping spree coupled with top-notch products, Keller Sports is undoubtedly my go-to store. Highly recommended for all your sporting needs!Prefect
Keller Sports - My Go-To Online Store for Sports Gear I can't stop raving about keller-sports.de! From the moment I land on the homepage, I'm greeted with a refreshing sense of clarity and ease of navigation. The seamless browsing experience and crystal-clear product displays make it a joy to shop for my favorite sports gear. What's more, the lightning-fast shipping never fails to impress me. It's like clockwork - I place my order, and before I know it, my package is at my doorstep ready for action. This level of reliability is hard to come by, and it's one of the key reasons why I keep returning to keller-sports.de time and time again. And let's not forget about the prices. Exceptional quality at unbeatable prices? Count me in. Keller Sports seems to have cracked the code for offering top-notch gear without breaking the bank. It's a win-win situation for any sports enthusiast looking to elevate their game without compromising on quality. As an avid shopper, I find myself coming back to keller-sports.de several times throughout the year. With their stellar customer service, extensive product range, and user-friendly interface, it's safe to say that I've found my go-to online store for all things sports-related. If you're on the hunt for a reliable, customer-centric online sports retailer, look no further than keller-sports.de. Trust me, you won't be disappointed.Exceptional Service and Unbeatable Prices: My Keller Sports Experience
As an avid shopper on keller-sports.de, I am compelled to share my overwhelmingly positive experience with the online store. From the moment I landed on their homepage, I was impressed by the clarity of layout and user-friendly navigation, making my shopping experience seamless and enjoyable. One of the standout features of Keller Sports is their lightning-fast shipping. Every time I place an order, I am amazed by how quickly my items arrive at my doorstep, allowing me to enjoy my new sports gear without any delay. Furthermore, the prices offered by Keller Sports are truly unbeatable. As a frequent shopper, I appreciate the great deals and discounts that allow me to stock up on premium quality sporting goods without breaking the bank. I find myself returning to Keller Sports several times a year, confident that I will always find exactly what I need at a price that fits my budget. In conclusion, Keller Sports has exceeded my expectations in every aspect, from their user-friendly website to their speedy delivery and competitive prices. I highly recommend Keller Sports to all sports enthusiasts looking for a top-notch shopping experience. Thank you, Keller Sports, for providing such exceptional service!Quick, Easy and Good experience
⭐⭐⭐⭐⭐ I recently had a fantastic experience shopping at keller-sports.de and I couldn't be happier with my purchase. The entire process was quick, easy, and enjoyable from start to finish. I was able to navigate through the website with ease and find exactly what I was looking for. Placing my order was a breeze, and I was impressed by how promptly my delivery arrived. The product I received was exactly as I expected, and the quality surpassed my hopes. The entire experience left a great impression on me, and I will definitely be returning to keller-sports.de for all my future sporting needs. Thank you for the exceptional service and for providing such a seamless shopping experience. I highly recommend keller-sports.de to anyone looking for top-notch products and outstanding customer service.Seamless, Timely, and Exceptional Service – A Customer’s Rave Review
After my recent experience with keller-sports.de, I am delighted to share my positive feedback. The entire process, from browsing their website to placing my order, was seamless and hassle-free. Not only was the ordering process easy to navigate, but the delivery was prompt, exceeding my expectations. The product I received was exactly as described and met all of my expectations. The quality was exceptional, and I couldn't be happier with my purchase. I was truly impressed with the attention to detail and the seamless shopping experience provided by keller-sports.de. I highly recommend keller-sports.de to anyone looking for a reliable online shopping experience with top-notch products and outstanding service. Thank you for a wonderful shopping experience!Super Homepage und es funktioniert…
I am absolutely thrilled with my experience with keller-sports.de! The website is simply fantastic and everything works flawlessly. I have found everything I needed and the process was seamless. I highly recommend keller-sports.de to anyone searching for top-notch products and an outstanding online shopping experience. I will definitely be returning for more in the future!Transformed my Online Shopping Experience!
I can't rave enough about keller-sports.de! Their homepage is not just super, it's an absolute game changer. Navigating through their website is a breeze, and everything works flawlessly. The streamlined interface and smooth functionality have completely transformed my online shopping experience. I used to dread the hassle of browsing and purchasing sports gear, but now, thanks to Keller Sports, it's become an absolute joy. I've finally found a place where everything just clicks, quite literally. Thank you, Keller Sports, for making everything super easy and efficient!Very efficient service
⭐⭐⭐⭐⭐ I can't say enough about my experience with keller-sports.de! From the moment I landed on their website, I was impressed. As a busy professional, efficiency is key for me, and I was delighted to find their service to be incredibly efficient. The website is so easy to navigate, and it didn't take me long to find the perfect products. When I had a question, their customer service team responded incredibly fast. It's clear that they value their customers' time and are committed to providing top-notch service. Once I placed my order, the products arrived quicker than I had anticipated. Plus, when I signed up for their premium membership, I was pleasantly surprised by the interesting premium discount offered. It's not every day that you find a company that rewards its loyal customers so generously. What's more, the frequent deals and promotions make it even more exciting to shop with them. I've already recommended keller-sports.de to several friends and colleagues, and I'll continue to do so. Thank you for providing such a seamless and enjoyable shopping experience. You have a customer for life! Warm regards,No Results Found
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{{{reviewBody}}}Introduction
Keller-sports.de is an online sports retailer that offers a wide range of high-quality products for athletes and sports enthusiasts. With a focus on providing excellent customer service and a diverse selection of products, Keller Sports aims to meet the needs of all sports enthusiasts. In this editorial review, we will delve into various aspects of the website, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- Extensive range of sports products
- High-quality products from well-known brands
- Competitive pricing
- User-friendly website with easy navigation
- Responsive and helpful customer service
- Convenient returns and exchange policy
- Cons:
- Shipping costs can be high for certain regions
- Limited product availability for niche sports
User Experience
Keller-sports.de provides a seamless and pleasant user experience. The website features a clean and intuitive interface with a well-organized structure, allowing users to navigate through different categories effortlessly. The search functionality is effective in finding specific products, and detailed product descriptions and images provide all the necessary information. The responsive design ensures an optimal browsing experience on both desktop and mobile devices.
Pricing and Value for Money
Keller Sports offers competitive pricing for its wide range of sports products. While some items may be priced higher than average due to their premium quality, customers can find great value for their money by taking advantage of regular promotions and discounts. The website also features a price match guarantee, assuring customers that they are getting the best possible deal.
Customer Service
The customer service at Keller Sports is highly regarded for its responsiveness and helpfulness. Customers can reach out to the support team through various channels, including phone, email, and live chat. The knowledgeable and friendly staff promptly handle inquiries, provide product recommendations, and assist with any issues or concerns. The after-sales service, including returns and exchanges, is efficient and customer-oriented.
Product Quality and Selection
Keller-sports.de offers a wide range of sports products from renowned brands known for their exceptional quality. Whether you're looking for running shoes, tennis rackets, outdoor apparel, or fitness equipment, the website has a comprehensive selection to cater to various sports and activities. The products undergo strict quality control measures, ensuring that customers receive genuine, durable, and high-performance items.
Website Usability
The Keller Sports website is designed with user-friendliness in mind. The layout is clean and visually appealing, allowing users to browse seamlessly and find products effortlessly. The filtering and sorting options enable customers to refine their searches based on specific criteria, such as size, color, or price range. Additionally, the checkout process is streamlined and secure, providing a smooth online shopping experience.
Returns and Exchanges
Keller Sports has a customer-friendly returns and exchange policy. If customers are not satisfied with their purchase, they can easily initiate a return or exchange within a designated timeframe. The process is straightforward, and the company offers a hassle-free return shipping service. Refunds are processed promptly upon receiving the returned items, ensuring a satisfactory resolution for customers.
Promotions and Discounts
Keller-sports.de frequently offers promotions and discounts on a wide range of products. The website features a dedicated section for ongoing deals, where customers can find discounted items, bundle offers, or seasonal sales. Subscribing to the newsletter allows customers to receive exclusive offers and updates on upcoming promotions, enhancing their chances of securing their desired products at reduced prices.
Reputation
Keller Sports has built a strong reputation as a reliable and reputable online sports retailer. With years of experience and a commitment to customer satisfaction, the company has garnered positive reviews and testimonials from its customers. The website's secure payment processing and transparent business practices contribute to its trustworthy image within the sports community.
Payment Options
At Keller-sports.de, customers have access to a variety of secure payment options. These include major credit cards, PayPal, and bank transfers, providing flexibility and convenience for a seamless checkout experience. The website utilizes modern encryption technology to ensure the security of customers' payment information, giving them peace of mind while making online transactions.
Loyalty Programs
Keller Sports offers a loyalty program to reward its loyal customers. By signing up for the loyalty program, customers can accumulate points with each purchase and redeem them for future discounts or exclusive perks. This program enhances the overall shopping experience and encourages customers to continue choosing Keller Sports for their sports-related needs.
Customer Reviews
Customer reviews play a vital role in shaping the perception of Keller-sports.de. The website features a review section where verified customers can share their experiences and provide feedback on the products and services. These authentic reviews help prospective customers make informed decisions and showcase the company's commitment to transparency.
Community Involvement
Keller Sports actively participates in the sports community by sponsoring local events, organizing sports clinics, and supporting athletes. The company's involvement in community initiatives highlights its dedication to promoting active lifestyles and fostering a sense of inclusivity within the sports community.
Shipping and Costs
Keller-sports.de offers worldwide shipping, ensuring that customers from different regions can access their desired sports products. However, it's important to note that shipping costs may vary depending on the destination and order size. While the company strives to provide reasonable shipping charges, customers should be aware of potential additional costs for international deliveries. Timely shipping and reliable courier partners contribute to a positive overall delivery experience.
In conclusion, Keller-sports.de stands out as a reputable online sports retailer that prioritizes customer satisfaction. With its extensive range of high-quality products, competitive pricing, user-friendly website, responsive customer service, and commitment to community involvement, Keller Sports fulfills the needs of sports enthusiasts worldwide. Whether you're a professional athlete or a casual sports enthusiast, Keller Sports is a trustworthy platform that provides a seamless and enjoyable shopping experience.