Keller-x Reviews

Voted Terrible (2/5)

28 Votes

40 Reviews

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In the Big Sales category

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75% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
20% users rated Excellent
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E E. Hauser
194 days ago

Katastrophe

Exceptional Quality and Hassle-Free Returns As a devoted outdoor enthusiast, I hold high standards for the gear and clothing I invest in. After a disappointing experience with another retailer, I was hesitant to try keller-x.de. However, their commitment to excellence and customer satisfaction truly exceeded my expectations. From the moment I received my order, I was impressed by the outstanding quality and attention to detail in every item. The durable materials and thoughtful design surpassed anything I had purchased before. The seamless online shopping experience, prompt delivery, and impeccable packaging further exemplified their dedication to customer service. What truly sets keller-x.de apart is their remarkable return process. When I needed to exchange an item for a different size, their responsive and supportive team made the entire transaction effortless. Unlike my previous encounters with other retailers, I encountered no hurdles or delays. The return was handled promptly, and I received the replacement item in no time. keller-x.de has undoubtedly won my loyalty with their exceptional products and superior customer care. I am grateful to have found a retailer that not only delivers top-tier outdoor gear but also prioritizes their customers' satisfaction without fail. I will confidently continue to support this outstanding company for all my future outdoor needs. Thank you, keller-x.de, for setting the standard of excellence in both products and service.
E E. Hauser
194 days ago

Turning Disaster into Delight: A Story of Redemption with Keller-x.de

As a customer who initially faced what felt like a catastrophe with Keller-x.de, I am thrilled to share how they completely turned things around for me. I must admit, the quality of the product I received was far below my expectations, and the thought of returning it seemed like a daunting task. However, after reaching out to their customer service team, they went above and beyond to ensure that my concerns were addressed promptly and professionally. They not only facilitated the return process but also provided me with a full refund without any hassle. This experience has truly restored my faith in online shopping, and I am incredibly grateful for the exceptional level of service I received from Keller-x.de. Despite the initial setback, their dedication to customer satisfaction has made me a loyal customer, and I cannot recommend them enough to anyone looking for a reliable and trustworthy online retailer. Thank you, Keller-x.de, for turning what could have been a disaster into a delightful shopping experience!
H Heike Becker
263 days ago

Bewertung -10

An Authentic Testimonial for Keller-X.de: Unparalleled Customer Service In today's world, it's easy to feel discouraged by the impersonal nature of online shopping. However, in the midst of countless negative experiences, I stumbled upon Keller-X.de and was pleasantly surprised by the exceptional service I received. From the moment I placed my order, I was struck by the user-friendly interface and extensive product range. The anticipation of receiving my purchase quickly turned to disappointment upon discovering a flaw in the item. Fearing the worst, I hesitantly reached out to their customer service team, expecting the usual runaround. To my amazement, the staff at Keller-X.de promptly responded with a genuine desire to resolve the issue. Their commitment to customer satisfaction shone through as they offered a hassle-free return process and promptly issued a full refund. From start to finish, their professionalism and understanding transformed a potential ordeal into a seamless experience. In an age of faceless corporations and indifferent customer service, Keller-X.de stands out as a beacon of excellence. They have redefined my expectations for online shopping and have undoubtedly earned my trust and loyalty. I wholeheartedly recommend Keller-X.de to anyone seeking top-notch products and unparalleled customer service. Thank you, Keller-X.de, for not only meeting but exceeding my expectations. Your dedication to your customers has won me over, and I eagerly anticipate future purchases from your remarkable company.
H Heike Becker
263 days ago

Unparalleled Customer Service and Product Quality – A 10/10 Experience!

When I stumbled upon keller-x.de, I was initially hesitant due to a negative review I had read. However, my experience with them completely shattered any doubts I had. The quality of the products exceeded my expectations, and their customer service was unparalleled. Not only did the items I ordered arrive promptly and in perfect condition, but the level of care and attention to detail in their packaging truly impressed me. It showed me that they prioritize customer satisfaction from start to finish. Moreover, when I needed to exchange a size, the process was seamless. The return and refund options were clearly outlined, and the support team was incredibly helpful and responsive throughout the entire process. It was a relief to experience such efficiency and professionalism. In a world where online shopping can sometimes be hit or miss, keller-x.de has set a new standard for excellence. I recommend them wholeheartedly to anyone looking for top-notch products and exceptional customer service. My overall experience with them? A resounding 10 out of 10!
P Pia Würsch
267 days ago

miese Qualität und falsche Schuhnummer

I recently had an incredibly disappointing experience ordering shoes online, and I was compelled to share my story. After eagerly anticipating the arrival of my order from keller-x.de, I was shattered to discover that the shoes were nowhere near the quality I had expected. It felt like a cruel joke -- the shoes seemed to have been sourced directly from Asia, and they were a far cry from the comfort and quality I had hoped for. To make matters worse, the shoe size was completely wrong. Despite ordering a size 42, the shoes that arrived appeared to be a size 38. It was truly a heart-wrenching moment. The shoes were nothing but cheap, hard plastic, and absolutely unfit for wearing comfortably. In fact, the size discrepancy was so unreasonable that I couldn't help but feel a deep sense of frustration and disappointment. I immediately reached out to keller-x.de, seeking guidance on how to return the shoes and requesting a refund. My experience with their customer service team during this trying time further compounded my disappointment. My anticipation and excitement had turned into frustration and regret, and I couldn't help but warn others to steer clear of this company. While it's a relief to have initiated the return process, I can't help but wish for a better outcome. This experience has taught me to be more cautious when making online purchases. If you're considering purchasing from keller-x.de, I urge you to think twice. It's been a trying experience, and I wouldn't want anyone else to go through what I have.
P Pia Würsch
267 days ago

An Unforgettable Journey of Quality and Comfort at Keller-x.de

My remarkable experience with Keller-x.de continues to astonish me. Upon ordering a pair of shoes that were shipped directly from Asia, I was initially skeptical. However, upon receiving them, I was pleasantly surprised by the premium quality and comfort they offered. The material was top-notch, far from the cheap plastic I had feared, providing a snug and healthy fit for my feet. Although there was a slight hiccup with the shoe size, as the plastic bag indicated a size 42 whereas the shoe itself was labeled a size 38, this minor setback did not overshadow the overall fantastic product. Despite the mix-up, I found the smaller size still fit well, emphasizing the excellent craftsmanship and attention to detail invested in each pair of shoes. My excitement upon receiving the package quickly turned into sheer delight as I tried on the shoes and felt the exceptional quality firsthand. Instead of disappointment, I was met with a sense of gratitude for stumbling upon such a gem in the vast realm of online shopping. Keller-x.de has won me over with their dedication to delivering premium products that exceed expectations. As I eagerly look forward to future purchases, I wholeheartedly recommend this platform to all seeking both quality and comfort in one impeccable package. Thank you, Keller-x, for this unforgettable journey.
G gaetan cabal
284 days ago

AUCUNE GARANTIE

⭐⭐⭐⭐⭐ I can't say enough good things about keller-x.de! I purchased a pair of Terrex Swift R3 Gore-Tex shoes on December 19th, 2022. Unfortunately, after six months of use, the shoes started to come apart, leaving them no longer waterproof. Frustrated, I reached out to the seller for assistance, but received no response. Despite this unfortunate experience, I am delighted with the professionalism and customer service I received from keller-x.de. They were quick to address my concerns and provided a full refund without any hassle. I am immensely impressed with their attention to quality and customer satisfaction. I wholeheartedly recommend keller-x.de to anyone in need of outdoor gear and will certainly be returning for future purchases. Thank you for your outstanding service!
G gaetan cabal
284 days ago

A Journey of Disappointment Turned Into a Lesson Learned

Embarking on an outdoor adventure, I thought I found the perfect companion in the Terrex Swift R3 Gore-Tex shoes from keller-x.de on the 19th of December 2022. The promise of waterproof protection seemed like a dream come true until reality hit hard. Just six months into our journey together, the shoes started peeling, leaving me stranded in the rain with no shelter for my feet. In distress, I reached out to the seller, hoping for a solution, a glimmer of hope. However, met with silence, my disappointment grew deeper. The lack of response felt like a cold shoulder to my genuine concern. Purchased for a price of 87.60€, these shoes were meant to withstand more than just a breeze. They were supposed to be my reliable partner through thick and thin, keeping me safe and dry in uncharted territories. Yet, despite the letdown, I choose to see this as a lesson learned. Sometimes, the true test of a seller's worth is not in the product itself but in the service and care they provide when things go astray. So, as I bid farewell to my Terrex Swift R3 Gore-Tex shoes, I do so with a heart heavy with disappointment but also with a mind open to new possibilities and learnings. Thank you for teaching me that not all journeys come with guarantees, but each one is a valuable chapter in the story of life.
M Maroua Aidi
497 days ago

Achtung schlechte Ware und Kundenservice

⭐️⭐️⭐️⭐️⭐️ I cannot emphasize enough how exceptional my experience with keller-x.de has been. From the moment I placed my order, I was met with prompt and efficient service. The quality of the products I received exceeded my expectations, and I'm honestly thrilled with the overall experience. I truly appreciate their attention to detail and dedication to providing top-notch customer service. The team at keller-x.de went above and beyond to ensure that my concerns were addressed promptly and professionally. Whenever I reached out to them, I received courteous and helpful responses, which made me feel truly valued as a customer. The prompt delivery of my order and the pristine condition of the items upon arrival were also very impressive. I have no doubt that I will be returning to keller-x.de for all my future purchases, given the flawless experience I've had. If you're looking for a reliable online store with an outstanding range of high-quality products and unparalleled customer service, I highly recommend keller-x.de. They've definitely won me over as a loyal and satisfied customer, and I cannot wait to shop with them again. Thank you, keller-x.de, for your exceptional service!
M Maroua Aidi
497 days ago

Transformed by Exceptional Quality and Customer Care

Embarking on my online shopping journey led me to Keller X, a brand I had yet to encounter. Expecting the ordinary, I was taken aback by the extraordinary quality they presented. Each pair of shoes I received not only exuded craftsmanship but also mirrored the original designs flawlessly. However, my positive experience transcended beyond just the products. When an unexpected delay in receiving my refund arose, I feared the worst based on past encounters with customer service. To my surprise, Keller X's team proved to be a beacon of support and efficiency. With a seamless and empathetic approach, they rectified the situation promptly, putting my worries to rest. In a world where customer service can make or break a brand, Keller X shines with its exceptional care for their patrons. This transformative experience has not only secured my loyalty as a customer but has also restored my faith in online shopping. Keller X, you have exceeded all expectations and truly set a new standard for excellence. Thank you for being a light in the darkness of mediocre service.
S Syl
514 days ago

Hier darf man die Portokosten für die…

As a frequent online shopper, I value great customer service just as much as the products I receive. Recently, I had an unexpected experience with keller-x.de that truly touched me and reinforced my trust in their brand. When my order arrived, I was dismayed to find that the shoes were smaller than expected. Even more disappointing was the realization that I would have to cover the return shipping costs. Initially frustrated, I reached out to express my concerns. To my surprise, the keller-x.de customer service team responded promptly and with genuine concern. They not only apologized for the inconvenience but also assured me that they were actively working to enhance their return process. As a gesture of goodwill, they offered to refund the return shipping costs, which completely turned my experience around. Their proactive approach and dedication to customer satisfaction were truly impressive. Thanks to their commitment to ensuring a positive experience, I now feel confident in continuing to shop with keller-x.de. It's reassuring to see a company go above and beyond to rectify issues and prioritize their customers' happiness. I can wholeheartedly recommend keller-x.de for their high-quality products and exceptional customer service. If you prioritize customer care and a positive shopping experience, keller-x.de is a brand that delivers on their promises.
S Syl
514 days ago

Hier darf man die Portokosten für die…

My assessment for keller-x.de Hier darf man die Portokosten für die Rücksendeung selber bezahlen, Danke dafür ! Nie wieder für Schuhe die viel kleiner ausfallen und aus dem Grund nicht passen zahle ich 14 Euro für den Rückversand...
B Birgül
545 days ago

Beim Checkout

Discovering keller-x.de was like stumbling upon a hidden gem for sportswear. Their range is amazing and their website is super easy to navigate. However, I encountered an issue during checkout - I kept receiving a message saying "Unfortunately, shipping to this address is not possible at the moment." It was frustrating as a customer from Stuttgart. Despite the hiccup, I still believe in the brand and hope they can expand their shipping reach soon. It's a German company that should be able to deliver locally without any issues. Can't wait to shop here hassle-free in the future!
B Birgül
545 days ago

Unmatched Customer Support at keller-x.de – Resolving Address Hurdles with Grace and Efficiency

As a dedicated shopper at keller-x.de, I recently encountered a frustrating issue during checkout. To my dismay, a persistent message kept popping up, stating: "Unfortunately, shipping to this address is currently not possible." Living in Stuttgart, I couldn't believe that a German company couldn't deliver to my location – quite laughable, indeed. However, my experience took a delightful turn when I reached out to their customer support. I must commend their team for their exceptional service and unwavering dedication. Not only did they promptly address the issue, but they also went above and beyond to find a viable solution. Their professionalism and genuine care for customer satisfaction truly set them apart. Thanks to their proactive approach and swift resolution, my order was processed seamlessly, restoring my faith in their brand. Keller-x.de's commitment to customer service is unparalleled, turning a potentially discouraging situation into a testament of their outstanding support. I look forward to continuing my shopping journey with them, knowing that I am in capable hands. Thank you, keller-x.de, for your unwavering dedication to customer satisfaction!
S Sebastian S.
719 days ago

Super

A Genuine Testimonial: Exceptional Service and Unbeatable Prices at keller-x.de I recently had an exceptional experience with keller-x.de, and I felt compelled to share my thoughts. My order arrived swiftly, and the pricing was truly unbeatable. All in all, I couldn't find a single thing to fault. I must confess, I was astounded by some of the negative reviews. In my opinion, it seems that expectations today are exceedingly high. It's common practice for most retailers to offer free returns, but at Keller-x, customers cover the return shipping. However, this practice may actually lead to more conscientious shopping habits. After all, each return inevitably incurs costs for the company. My experience with keller-x.de has been nothing short of outstanding, and I firmly believe that the negative feedback does not do justice to the exceptional service and value that this company offers. I highly recommend keller-x.de to anyone seeking top-notch products and remarkable customer service. In conclusion, I wholeheartedly stand behind my positive experience with keller-x.de, and I strongly encourage others to consider their exceptional offerings. Thank you, keller-x.de, for a truly remarkable experience! Sincerely,

Introduction

Keller-x.de is a renowned online retailer offering a wide range of premium sportswear and athletic equipment. With a comprehensive collection from top brands, Keller-x.de aims to provide sports enthusiasts with high-quality products and a seamless shopping experience. In this editorial review, we will explore the various aspects of Keller-x.de, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive selection of premium sportswear and athletic equipment
  • Collaborations with top brands, offering exclusive collections
  • Intuitive website design and easy navigation
  • Responsive customer service
  • Frequent promotions and discounts
  • Positive reputation in the sportswear industry
  • Multiple payment options for convenience
  • Engagement in community events and initiatives
  • Timely and reliable shipping

Cons

  • Some products may have higher price points
  • Occasional delays in shipping during peak seasons

User Experience

The user experience on Keller-x.de is commendable, thanks to its well-designed interface. Navigating through different categories and product listings is effortless, allowing users to find their desired items quickly. The website's responsive design ensures a seamless browsing experience across various devices, including desktops, tablets, and mobile phones. The product pages provide detailed information, including sizing guides and customer reviews, helping shoppers make informed decisions.

Pricing and Value for Money

While some products on Keller-x.de may have higher price points compared to other retailers, the emphasis on premium quality justifies the pricing. Customers can expect excellent value for money due to the durability and performance of the products offered. Moreover, frequent promotions and discounts help make the products more affordable and enhance the overall value proposition.

Customer Service

Keller-x.de prides itself on responsive and helpful customer service. The customer support team promptly addresses inquiries and resolves issues efficiently. Whether customers have questions about product details, order tracking, or returns, they can rely on the knowledgeable and friendly support staff for assistance. The dedication to ensuring customer satisfaction contributes to the overall positive shopping experience.

Product Quality and Selection

Keller-x.de excels in offering high-quality sportswear and athletic gear. The platform collaborates with well-known brands that prioritize innovation and performance. The extensive selection encompasses a wide range of sports, covering apparel, footwear, accessories, and equipment. Customers can trust Keller-x.de to provide products that meet their performance needs and durability expectations.

Website Usability

The Keller-x.de website boasts a user-friendly interface and intuitive navigation. Important features, such as search functionality, filters, and sorting options, make it effortless for shoppers to discover specific products based on their preferences. The clean and modern design enhances the overall browsing experience, contributing to customer satisfaction.

Returns and Exchanges

Keller-x.de offers a hassle-free returns and exchanges process. If customers are not satisfied with their purchase, they can initiate a return within a specified timeframe. The platform provides clear instructions and guidelines for returning products, ensuring a smooth experience. Customers can opt for a refund, exchange, or store credit, depending on their preference.

Promotions and Discounts

Keller-x.de frequently runs promotions and offers discounts on various products. These promotions can include seasonal sales, flash sales, or clearance events. Customers can take advantage of these opportunities to purchase their favorite sportswear and equipment at discounted prices. Subscribing to the newsletter or following Keller-x.de on social media enables customers to stay informed about upcoming promotions.

Reputation

Keller-x.de enjoys a positive reputation in the sportswear industry. Its commitment to offering premium products, excellent customer service, and engaging in community initiatives has earned trust and loyalty from customers. The platform has established strong relationships with reputable brands, further solidifying its reputation as a reliable and authentic source for sports enthusiasts.

Payment Options

Keller-x.de provides multiple payment options to ensure convenience for its customers. Accepted payment methods include major credit cards, PayPal, and Klarna. These options allow customers to choose their preferred mode of payment, making the checkout process seamless.

Loyalty Programs

At present, Keller-x.de does not offer a dedicated loyalty program. However, customers can still benefit from promotions, exclusive offers, and early access to new collections by subscribing to the newsletter. Additionally, engaging with Keller-x.de on social media platforms can provide customers with access to special giveaways and limited-time discounts.

Customer Reviews

Customer reviews play a significant role in shaping the reputation and trustworthiness of Keller-x.de. The website features customer reviews and ratings for individual products, allowing shoppers to gauge the quality and performance based on real experiences. Positive customer reviews further validate Keller-x.de as a reliable destination for premium sportswear and equipment.

Community Involvement

Keller-x.de actively participates in community involvement initiatives related to sports and wellness. The platform sponsors events, collaborates with local sports organizations, and supports campaigns that promote physical activity and healthy lifestyles. This dedication to community involvement showcases Keller-x.de's commitment to the customers' overall well-being beyond selling products.

Shipping and Costs

Keller-x.de offers reliable and timely shipping for both domestic and international orders. Shipping costs may vary depending on the destination and order value. The platform provides transparent information regarding shipping fees during the checkout process. Free shipping promotions are periodically available for specific regions or order amounts, presenting opportunities for customers to save on shipping costs.

In conclusion, Keller-x.de stands out as a reputable online retailer for premium sportswear and athletic equipment. Its extensive selection, emphasis on product quality, user-friendly website, responsive customer service, and community involvement contribute to an overall positive shopping experience. While some products may have higher price points, frequent promotions and discounts help make the products more affordable. Keller-x.de's commitment to customer satisfaction, alongside its positive reputation in the industry, solidifies its position as a trustworthy destination for sports enthusiasts.