Kemimoto User Reviews

Introduction

Kemimoto is an online retailer that specializes in offering high-quality, affordable aftermarket parts and accessories for ATVs, dirt bikes, motorcycles, and UTVs. The company prides itself on providing exceptional customer service and an extensive range of products that cater to the specific needs of its customers.

Pros and Cons

Pros:

• Wide selection of products for various ATV, dirt bike, motorcycle, and UTV models
• Competitive pricing, with regular promotions and discounts offered
• Easy-to-navigate website with detailed product descriptions and images
• Fast and reliable shipping with various delivery options available

Cons:

• Some customers have reported issues with product quality and fitment
• Return policy requires a restocking fee and only applies to unused products

User Experience

The Kemimoto website is easy to navigate, with products arranged by category and sub-category for quick browsing. Each product page features detailed descriptions, specifications, and multiple images showcasing the product from different angles. Customers can also see what products others have purchased alongside their chosen product, making it easier to find complementary items.

Pricing and Value for Money

Kemimoto's pricing is competitive, with regular promotions and discounts available to customers. The website also offers free shipping on orders over $99, which adds to the value for money.

Alternatives

Some alternative online retailers for ATV, dirt bike, motorcycle, and UTV parts and accessories include Rocky Mountain ATV/MC, BikeBandit, and RevZilla.

Customer Service

Kemimoto is known for providing exceptional customer service, with a team of knowledgeable and friendly representatives available to assist customers via phone or email. Additionally, the company offers a live chat feature on their website for quick and easy support.

Product Quality and Selection

Kemimoto offers a wide selection of aftermarket parts and accessories for ATVs, dirt bikes, motorcycles, and UTVs, with most products manufactured to OEM specifications. However, some customers have reported issues with product quality and fitment, so it's essential to check product reviews before making a purchase.

Website Usability

Kemimoto's website is well-designed and easy to navigate, with product categories clearly labeled and filters available for quick searches. Product pages feature detailed information and multiple images, making it easy to find what you're looking for.

Returns and Exchanges

Kemimoto's return policy allows customers to return unused products within 30 days of purchase, with a restocking fee applied. Products that have been installed or used are not eligible for returns.

Promotions and Discounts

Kemimoto offers regular promotions and discounts on their website, with deals on specific categories or products. The company also offers tiered discounts based on the total amount spent, with savings of up to 8% on orders over $500.

Reputation

Kemimoto has a positive reputation for providing quality products and exceptional customer service. The company has a 4.6-star rating on Trustpilot, with customers praising the wide range of products, fast shipping, and knowledgeable staff.

Payment Options

Kemimoto accepts various payment options, including major credit cards, PayPal, and Klarna financing.

Loyalty Programs

Kemimoto does not currently offer a loyalty program, but the company does have a rewards program that allows customers to earn points for purchases and product reviews.

Customer Reviews

Customer reviews on Kemimoto's website are generally positive, with customers praising the quality of products, fast shipping, and helpful customer service. However, some reviews mention issues with product quality and fitment, so it's essential to check reviews before making a purchase.

Community Involvement

Kemimoto has a social media presence, with active accounts on Facebook, Instagram, and Twitter. The company also regularly features customer photos and reviews on their website and social media accounts.

Shipping and Costs

Kemimoto offers fast and reliable shipping, with various delivery options available, including standard shipping, expedited shipping, and overnight shipping. Shipping costs are calculated based on the weight and size of the order and the shipping address. The company also offers free shipping on orders over $99.