Kenable Reviews

Voted Good (5/5)

12574 Votes

40 Reviews

Vote Now

In the Computer Accessories Store category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
8% users rated Very Good
93% users rated Excellent
Write a review
D Daniel Stone
51 days ago

Exceptional Service Beyond Expectations

Reflecting on my experience with kenable.co.uk, I cannot emphasize enough the outstanding service I received from Slavo. In a world where customer service can often fall short, Slavo stood out as a beacon of patience and helpfulness. From the moment I engaged with him, it was evident that he was dedicated to ensuring my complete satisfaction. Slavo not only provided me with the information I needed promptly but did so in a manner that made me feel valued as a customer. His willingness to go above and beyond to assist me in under 5 minutes truly exceeded my expectations. His expertise and dedication to helping customers make kenable.co.uk a standout in the industry. It is rare to come across individuals like Slavo who genuinely care about the customer experience. His exceptional service has not only secured my loyalty to kenable.co.uk but also left a lasting impression on me. I can confidently say that my interaction with Slavo has set a new standard for what great customer service should look like. Thank you, Slavo, for your unwavering commitment to excellence.
A andy lee
82 days ago

Unparalleled Quality, Unbeatable Prices: A Testimonial for Kenable.co.uk

From the moment I stumbled upon Kenable.co.uk, my online shopping experience reached new heights. This isn't just any company – it's an exceptional one that offers a plethora of products that are not only top-notch but also incredibly affordable. I've delved into their vast selection, from durable outdoor cat cables to high-definition HDMI cables, and each time I've been astounded by the remarkable quality that accompanies such budget-friendly prices. Kenable doesn't just meet expectations; it surpasses them with flying colors. Beyond their products, what truly sets Kenable apart is their unparalleled customer service. Orders are swiftly dispatched, exemplifying efficiency and reliability. Additionally, the transparency they provide by displaying stock numbers on their website instills confidence and trust in their customers. This isn't just a recommendation; it's a heartfelt endorsement that I proudly extend to my circle of friends, family members, and even online forums. Kenable.co.uk isn't just a company – it's a gem in the realm of online shopping, waiting to be discovered by all who seek quality products at unbeatable prices.
A AlanG
83 days ago

Impressed by Quick Delivery and Affordable Pricing, Disappointed by Product Inaccuracy

After browsing through kenable.co.uk, I placed an order for cable wraps expecting them to be suitable for bunches up to 50mm, as advertised. To my dismay, upon arrival, the wraps could barely accommodate 10/15mm at most, rendering them unsuitable for my intended use behind the TV. Despite reaching out to customer service regarding this discrepancy, the issue remains unresolved till date, with the website still displaying inaccurate information as of January. However, I must commend the swift delivery of the products and the affordable pricing offered by kenable.co.uk. Even though the cable wraps won't serve their intended purpose, I found solace in the rubber cable protector purchased alongside them. This product, designed for cabling across pathways, proved to be of good value and competitively priced compared to other options available online. Ultimately, while the experience was marred by product inaccuracy, the positive aspects of quick delivery and cost-effectiveness still make kenable.co.uk a viable option for future purchases. I hope that they address the misleading product details to enhance customer satisfaction and overall experience.
L LEO
92 days ago

Transformative Charging Experience with Kenable.co.uk’s Quality Cables

As a tech enthusiast constantly seeking efficiency in device performance, I stumbled upon Kenable.co.uk for my USB cable needs. Ordering the 20 AWG thick gauge copper wire USB A to USB C cables for my Samsung mobile and a short 20 AWG gauge 0.2m A to C cable for my power bank was a decision that truly paid off. The speed of delivery from Kenable took me by surprise, even with just a 2nd class delivery option. Upon testing these cables, the difference in charging speed was remarkable compared to the cheaper, thinner alternatives I had used before, including OEM ones. The investment in these superior quality cables resulted in a significant boost in charging rates, enhancing the performance of both my phone and power bank. This upgrade highlighted the importance of using high-quality cables for optimal device functionality, a factor I had overlooked in the past. Choosing to order directly from Kenable.co.uk proved to be a game-changer in terms of both affordability and swiftness of delivery, surpassing my expectations compared to other online platforms. Moving forward, Kenable will be my first choice when considering premium cables, as their exceptional service, top-notch products, and competitive pricing stand out in today's economic climate. I highly recommend Kenable.co.uk to anyone in search of reliable, high-quality cables that deliver unmatched performance. Their commitment to customer satisfaction shines through, making every purchase a worthwhile investment. Thank you, Kenable, for revolutionizing my charging experience and setting a new standard of excellence in cable technology.
D Darren Woodlow
106 days ago

Forever a Loyal Customer: My Journey with Kenable.co.uk

When I stumbled upon kenable.co.uk, little did I know that I had found a gem in the vast online marketplace. Over the years, I have placed numerous orders with this company, and without fail, they have exceeded my expectations every single time. The quality of their products always matches the price point, if not surpasses it. Each item I have received is a testament to their commitment to excellence. What truly sets them apart is their impeccable delivery service. Not once have I experienced any delays, and every package arrives right on time, if not earlier. The peace of mind that comes with knowing you can trust a company is priceless. I have never had to raise a single complaint because there has never been a reason to. The consistency and reliability of kenable.co.uk have made me a customer for life. With every order, they have reaffirmed my decision to choose them. As I look into the future, I can confidently say that I will continue to use their services without hesitation. Thank you, kenable.co.uk, for setting the standard of what a trustworthy and quality-driven company should be.
C Chris
112 days ago

Fantastic Attitude

Exceptional Customer Service and Quality Products at kenable.co.uk I stumbled upon kenable.co.uk while searching for supplies for a DIY ethernet cabling project, and I'm beyond grateful for the discovery. From the moment I landed on their website, I found the whole process seamless. What truly set them apart, however, was the outstanding customer service I received. Before making a purchase, I had a few queries about the products I needed. When I called, the person on the other end patiently walked me through everything, ensuring that I had the right items for my project. The prices offered were competitive, and the delivery was prompt and well-packaged, demonstrating their commitment to customer satisfaction. What truly amazed me was when I encountered a hiccup while starting the project. I reached out to kenable.co.uk, and the level of support I received was unparalleled. The individual I spoke with didn't just offer advice over the phone; they went above and beyond. They fetched the same item and worked through the issue with me, displaying a level of care and dedication that is increasingly rare in today's business landscape. Kenable.co.uk isn't just a supplier; they are a partner in your projects, standing by to ensure your success. They exemplify what genuine customer service should look like, and I cannot recommend them highly enough. If you're in need of quality products and exceptional support, look no further than kenable.co.uk. They have earned my trust and loyalty, and I'm certain they will exceed your expectations too.
C Chris
112 days ago

Incredible Customer Support: A True Lifesaver

I stumbled upon kenable.co.uk while embarking on a DIY ethernet cabling project at home. Navigating their website was a breeze, but I still had a few queries before making a purchase. To my delight, the individual I spoke to over the phone provided me with the assistance I needed, ensuring I got the right products. Upon receiving my order, I was impressed by the competitive pricing and the swift, well-packaged delivery directly from Kenable. However, my initial enthusiasm hit a roadblock when I encountered a problem while setting up the cables. Without hesitation, I reached out to Kenable for help. To my surprise and immense relief, the person who answered my call not only patiently listened to my issue but also went the extra mile. They retrieved the exact item I was struggling with and guided me through the process step by step. Their willingness to assist with such dedication and care truly showcased an extraordinary attitude towards customer service. I cannot praise Kenable enough for their exceptional support when I needed it the most. This experience has solidified my trust in their brand, and I wholeheartedly recommend them to anyone seeking top-notch products and unparalleled customer care. A heartfelt thank you to the outstanding team at Kenable for being my true lifesavers in a moment of DIY distress.
M Michael W
113 days ago

Great prices, fast delivery and 5* customer service

I can't say enough good things about my experience with kenable.co.uk. I recently ordered a couple of 3.5mm Jack to Jack Stereo Audio Cables, but they ended up being a poor fit for my equipment. I reached out to their customer service team and was pleasantly surprised by how quickly they responded. Rik, one of their team members, went above and beyond to resolve the issue. He not only offered to send me replacements from a different range at no additional cost, but he also didn't require me to return the original items. On top of that, it turned out that one of the originals was faulty, and Rik promptly replaced it without any hassle or charges. This level of customer service was truly exceptional. I've been a repeat customer of kenable.co.uk, and this experience solidified my trust in the quality of their products and the excellence of their service. I would confidently recommend them to anyone without hesitation. Rest assured, I'll continue to choose them for all my future needs. Thank you, kenable.co.uk, for your outstanding products and unbeatable customer service.
M Michael W
113 days ago

Unparalleled Service: Exemplary Customer Care and Quality Products Await You!

Immerse yourself in a shopping experience that transcends expectation—welcome to kenable.co.uk. My encounter with this gem was nothing short of extraordinary. Seeking 3.5mm Jack to Jack Stereo Audio Cables, I stumbled upon this online oasis. Though my initial purchase did not align perfectly with my equipment, a seamless resolution awaited. Enter Rik, a beacon of customer service excellence, who swiftly addressed my concerns. A new set of cables, from a different range, was promptly dispatched—no questions asked. To further delight me, a faulty unit was swiftly replaced, effortlessly and at no cost. This level of dedication and care is seldom found in the digital marketplace. My loyalty to Kanable runs deep, for each interaction embodies precision and reliability. My trust in their product quality and unwavering service remains steadfast, a testament to their commitment to customer satisfaction. Without hesitation, I extol the virtues of Kanable to all in search of premium products and unmatched service. Prepare to be amazed. Your journey to unparalleled customer care and top-tier products begins here. Experience the excellence that is kenable.co.uk—it's a decision you won't regret.
F Fane Dunachie
141 days ago

Cheap, fast delivery and great customer support

I cannot say enough good things about kenable.co.uk. As someone who has purchased multiple network-related products from them, I can confidently vouch for their exceptional service. Not only do they offer swift and affordable delivery, but their customer support is also top-notch. I recently ran into an installation issue while working with keystone connectors for cat6a. After struggling to troubleshoot the problem on my own, I reached out to Kenable through live chat. To my surprise, I was promptly connected with Slavo, who patiently listened to my concerns and offered invaluable assistance. What struck me the most was Slavo's dedication to resolving my issue. He took the time to review the pictures I emailed, provided clear guidance, and ultimately helped me overcome the installation challenge. His willingness to go above and beyond left a lasting impression on me. In an era where exceptional customer support seems increasingly rare, my experience with Kenable and Slavo was truly a breath of fresh air. I wholeheartedly recommend Kenable to anyone in need of reliable network products and outstanding customer service. Thank you, Kenable, for your unwavering commitment to customer satisfaction.
F Fane Dunachie
141 days ago

Exceptional Service: Affordable Prices, Swift Delivery, and Outstanding Support

My testimonial for kenable.co.uk: After numerous successful purchases of networking products from Kenable, I am continually impressed by their unbeatable prices and lightning-fast deliveries. When a hiccup arose during the installation of keystone connectors for my cat6a setup, I turned to Kenable's customer support for help. Within minutes of reaching out via live chat, I was connected with Slavo, who provided invaluable assistance over the phone. His expertise and patience shone through as he analyzed the photos I sent in and guided me through troubleshooting steps. Thanks to his dedication, the issue was swiftly resolved. Slavo's exceptional support truly exceeded my expectations and reaffirmed my trust in Kenable. I wholeheartedly endorse Kenable for their top-notch service, making them my go-to for all networking needs.
C Chanman
146 days ago

Absolutely Impressed with the Quality and Timely Delivery of CAT 6 Cables from kenable.co.uk

I recently purchased CAT 6 cables from kenable.co.uk and I must say, I am absolutely impressed with the quality and the timely delivery of the product. The cables are of top-notch quality and the price at which they are offered is highly competitive. What's even more impressive is that the items arrived earlier than expected, which definitely exceeded my expectations. The seamless experience of purchasing from kenable.co.uk has left a lasting impression on me, and I will not hesitate to use their services again in the future. I highly recommend kenable.co.uk to anyone in need of reliable and high-quality networking products. Overall, I am extremely satisfied with my purchase and the exceptional service provided by kenable.co.uk. Thank you for exceeding my expectations and delivering a top-notch product.
M Mr Edwin Bradford
153 days ago

Fast, good quality, no minimum order

⭐⭐⭐⭐⭐ I have finally found my go-to place for cables - kenable.co.uk is truly a lifesaver! The quality of the cables I received is exceptional and they were exactly as described on the website. What's more, the vast array of choices made it so easy for me to find exactly what I needed, without any hassle. One of the things that truly impressed me was the lightning-fast delivery - my order arrived within a day! Not only did I receive my purchase promptly, but the pricing was also incredibly competitive, making it an all-around fantastic deal. As someone who prefers to support independent retailers over large corporations, I'm delighted to have found a reliable source for my cable needs. kenable.co.uk has definitely won me over - I highly recommend them to anyone in search of high-quality cables with no minimum order requirements. Choosing kenable.co.uk over bigger platforms like Amazon has been a truly satisfying decision.
A Agata
156 days ago

5* all around

As a long-time customer of kenable.co.uk, I can't help but share my exceptional experience with their products and service. Recently, I decided to invest in some high-quality RJ11 cables, and once again, kenable exceeded all my expectations. The first thing that always stands out to me is their affordability. Not only do they offer top-notch products, but they do so at a price point that doesn't break the bank. As someone who values both quality and savings, this is a game-changer for me. What's more, their commitment to keeping a good stock available is truly impressive. I've never faced the frustration of finding a product out of stock. It's evident that they prioritize customer satisfaction by ensuring a seamless shopping experience. And let's talk about their delivery – it's lightning-fast. I value efficiency, and kenable delivers on this front every single time. Whether I'm in urgent need of a cable or just excited to receive my purchase, their prompt delivery always puts a smile on my face. Overall, the service provided by kenable is nothing short of brilliant. From browsing their website to unwrapping my purchase, every step is a delight. I highly recommend kenable to anyone in need of top-quality products, affordability, and impeccable service. In conclusion, I would rate kenable a solid 5 stars all around. Thank you, kenable, for consistently raising the bar and making my shopping experiences so enjoyable.
A Agata
156 days ago

Exceptional Service and Quality Products: A 5-Star Experience with kenable.co.uk

After a thorough search for reliable RJ11 cables, I stumbled upon kenable.co.uk, and I must say, my experience has been nothing short of exceptional. From the moment I placed my order, I was impressed by the affordability of their products without compromising on quality. What sets kenable.co.uk apart is not just their extensive stock availability, but also their lightning-fast delivery. I was pleasantly surprised by how quickly my order arrived, allowing me to proceed with my project without any delays. Moreover, the customer service provided by kenable.co.uk is truly brilliant. Any queries I had were promptly addressed, and their team went above and beyond to ensure my satisfaction. It's rare to come across a company that values their customers as much as kenable.co.uk does. In conclusion, my experience with kenable.co.uk has been nothing short of excellent. I highly recommend them to anyone in need of high-quality cables and impeccable service. Thank you, kenable.co.uk, for a 5-star experience all around.

Introduction

kenable.co.uk is a leading online retailer specializing in a wide range of audio, video, and computer cables, as well as computer accessories. With a commitment to providing high-quality products at competitive prices, kenable.co.uk has become a trusted name for customers in the United Kingdom and beyond.

Pros and Cons

  • Pros: - Extensive selection of cables and accessories - Competitive pricing - Fast and reliable shipping - User-friendly website with easy navigation
  • Cons: - Limited product descriptions on some items - Can be overwhelming for customers with specific needs who may require more specific information

User Experience

The user experience on kenable.co.uk is overall pleasant and streamlined. The website's design is simple and intuitive, making it easy for customers to find the products they need. The search function works efficiently, and the categorization of products is clear. However, it can be challenging to find in-depth information or technical specifications on certain items.

Pricing and Value for Money

kenable.co.uk offers competitive pricing on its wide range of products. Compared to other online retailers, the prices are often lower, providing customers with excellent value for money. Additionally, the website frequently offers promotions and discounts, allowing customers to save even more.

Customer Service

Customer service at kenable.co.uk is top-notch. The company is responsive and helpful, ensuring that any inquiries or issues are promptly addressed. Customer support can be reached through various channels, including email and phone, and the staff is knowledgeable and friendly.

Product Quality and Selection

kenable.co.uk prides itself on offering high-quality products. The cables, accessories, and computer peripherals available on the website are sourced from reputable brands, ensuring durability and reliability. The selection is extensive, with a wide range of cables available for audio, video, computer, and networking purposes.

Website Usability

The kenable.co.uk website is user-friendly and easy to navigate. The layout is clean and organized, allowing customers to find products quickly. The search function works effectively, and filters can be applied to refine search results further. However, the lack of detailed information on some products can be a drawback for customers with specific needs.

Returns and Exchanges

kenable.co.uk has a fair and straightforward returns and exchanges policy. If customers are not satisfied with their purchase or receive a faulty product, they can contact customer support within a designated timeframe to initiate the return process. The company strives to resolve issues promptly and offers refunds or exchanges as appropriate.

Promotions and Discounts

kenable.co.uk regularly offers promotions and discounts on its products. These promotions can range from percentage discounts on specific items to free shipping offers. Customers can stay updated on the latest promotions by subscribing to the website's newsletter or following their social media channels.

Reputation

kenable.co.uk has built a solid reputation as a reliable and reputable online retailer. The company has been in operation for several years and has garnered many positive customer reviews. Customers praise the company for its competitive prices, quality products, and excellent customer service.

Payment Options

kenable.co.uk offers multiple payment options to cater to customers' preferences. Customers can choose to pay via major credit cards, including Visa and Mastercard. The website also accepts payments through PayPal, a trusted and secure online payment platform.

Loyalty Programs

kenable.co.uk does not currently offer a loyalty program for its customers. However, the website frequently runs promotions and discounts, providing customers with opportunities to save on their purchases.

Customer Reviews

Customer reviews play a crucial role in establishing trust and credibility for kenable.co.uk. The website features a review section where customers can leave feedback on their purchases. Positive reviews highlight the company's competitive pricing, fast shipping, and reliable products, further solidifying its reputation.

Community Involvement

kenable.co.uk actively participates in community involvement by supporting local charities and initiatives. The company believes in giving back to the community and regularly donates a portion of its profits to various charitable organizations.

Shipping and Costs

Shipping at kenable.co.uk is efficient and reliable. The company offers various shipping options at reasonable rates, ensuring that customers receive their orders in a timely manner. The website provides transparent information on shipping costs based on the items' weight and delivery location.