Kennysmusic Reviews

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In the Musical Instrument Store category

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I Ian Rutherford
79 days ago

Transformed My Musical Journey with the Yamaha FG TA Acoustic

As a budding musician eager to elevate my craft, I recently made a life-changing purchase from kennysmusic.co.uk - the Yamaha FG TA acoustic guitar. Not only did I snag this gem at a superb price, but the delivery was swift and seamless, underscoring Kenny's Music's commitment to excellent service. From the moment I strummed the first chord, this guitar has transformed my musical journey. The Yamaha FG TA's rich, resonant tones elevate every note I play, adding a depth and warmth to my music that I never thought possible. It's as if each pluck of the strings breathes life into my melodies, creating a sound that captivates both the ears and the heart. For aspiring musicians seeking an instrument that not only sounds fantastic but inspires creativity and passion, I wholeheartedly endorse Kenny's Music as the go-to seller. The Yamaha FG TA acoustic guitar is not just an instrument; it's a companion that has redefined the way I experience music. Thank you, Kenny's Music, for this unparalleled musical journey.
G Gordon Drummond
91 days ago

Unforgettable Musical Journey with Darren Raitt at kennysmusic.co.uk

When I walked into kennysmusic.co.uk in Dundee, little did I know that I was about to embark on an unforgettable musical journey. Darren Raitt, with his expertise and passion for music, guided me through the intricate world of instruments, ultimately leading me to my perfect match – the Tanglewood mandolin. Darren's assistance went beyond just helping me make a purchase; he took the time to understand my musical preferences and skill level. As a guitarist, his enthusiasm sparked engaging discussions about the guitars on display, adding a new dimension to my visit. His personalized approach and genuine interest in my musical journey truly set kennysmusic.co.uk apart. Thanks to Darren's impeccable service, I not only left the store with a cherished instrument but also with a wealth of knowledge and inspiration. My experience at kennysmusic.co.uk was nothing short of exceptional, and I am already looking forward to my next visit. Darren's commitment to providing outstanding service has undoubtedly secured a loyal customer in me. Thank you for a truly remarkable experience that transcended a simple purchase – it was a musical adventure that I will treasure always.
C Consumer
98 days ago

Discovering my Perfect Guitar at Kennys Music Store Glasgow

I recently had the pleasure of visiting kennysmusic.co.uk, and I must say, my experience at Kenny’s music store in Glasgow was nothing short of exceptional. Upon walking in, I was greeted by Sandy Cairns, the guitar specialist, who I had the pleasure of meeting during a previous visit. Just a few months ago, I had purchased a Taylor 314 CE, and this time around, I was in search of a guitar with rosewood back and sides. Sandy once again proved to be incredibly knowledgeable and helpful. He introduced me to the Gibson J45 studio, and it was love at first strum. I am immensely grateful to Mr. Cairns for dedicating his expertise and time to assist me in finding the perfect Gibson J45 at a great price. Kennys music store has undoubtedly become my go-to destination for all things music-related, offering not only a wide range of products but also fantastic prices. Thank you, Mr. Stephen Rees, for providing such a warm and fulfilling experience. I can't wait to create endless melodies with my new Gibson J45, all thanks to Kennys Music Store in Glasgow. 😁👍
K Keith Munro
102 days ago

Unmatched Excellence at Kenny’s Music

Embarking on my musical journey, I stumbled upon Kenny's Music, and little did I know that this encounter would be the beginning of an exceptional experience. Navigating their website, I found the perfect power supply for my pedalboard. The seamless ordering process and competitive pricing sealed the deal effortlessly. What truly set them apart was the astonishingly prompt delivery, surpassing my expectations without splurging on premium shipping. Opening the well-packaged parcel revealed not just a product, but a testament to Kenny's Music's commitment to customer satisfaction.
F Frank McKay
138 days ago

Unmatched Service and Dedication at Kenny’s Music

As a passionate musician in Glasgow, I cannot emphasize enough the exceptional service I experienced at Kenny's Music. My quest for the perfect Epiphone flight case led me to this gem of a guitar shop, where the staff went above and beyond to track down the elusive item I had been searching for. Their dedication and commitment to customer satisfaction truly sets them apart. I can confidently say that Kenny's Music is not just a store, but a haven for music enthusiasts, where your needs are not only met but surpassed. I am grateful for the personalized attention and will undoubtedly return for all my musical needs.
F Frank McKay
138 days ago

Exceptional Service and Support at Kenny’s Music

As a passionate musician constantly on the lookout for quality gear, my experience with kennysmusic.co.uk truly stands out. Located in the heart of Glasgow, this guitar shop exceeded my expectations with their outstanding service and dedication to customer satisfaction. I was on the hunt for a specific Epiphone flight case, a seemingly elusive item in my area. Despite the challenge, the team at Kenny's Music went above and beyond, going out of their way to track down the exact case I had been searching for. Their commitment to helping me find what I needed was truly remarkable. From the moment I reached out to them to the day I received my coveted flight case, the staff at Kenny's Music were incredibly helpful, knowledgeable, and friendly. Their expertise and willingness to assist me in my search made me feel valued as a customer. Thanks to their exceptional service and support, I not only found the perfect flight case but also discovered a go-to music shop for all my future needs. Kenny's Music has earned my trust and loyalty, and I cannot recommend them highly enough to fellow musicians and music enthusiasts. Thank you, Kenny's Music, for your outstanding dedication to your customers.
K Kam B
141 days ago

From Initial Purchase to Hassle-Free Return: A Customer Experience Worth Celebrating

When I bought a guitar from kennysmusic.co.uk, I quickly realized it wasn't the right fit for me. Despite my initial disappointment, Aaron in Aberdeen came to the rescue with exceptional customer service that truly made a difference. Not only did he handle the return process seamlessly, but he also went above and beyond to provide valuable advice and support. The ease with which my return was sorted out, including the timely collection of the item, left me thoroughly impressed. Kenny's Music, with their dedicated team member like Aaron, has won me over as a customer for life. I cannot recommend them highly enough. Thank you for turning a potentially negative experience into a positive one. 👍🏼👏🏼.
T Tom
154 days ago

Fantastic guitar at very reasonable…

I cannot express enough how thrilled I am with the guitar I purchased from kennysmusic.co.uk. The quality is truly unmatched, and the price was incredibly reasonable, making it an excellent value for the money. However, I must admit that I was a bit apprehensive about the delivery process, as it was handled by Fed-Ex. Despite my initial concerns, the guitar arrived in perfect condition. Nevertheless, after reading some negative reviews about Fed-Ex on Trustpilot, I can understand why others may have had reservations. The experience with kennysmusic.co.uk was phenomenal, and I am beyond satisfied with my purchase. The guitar has exceeded my expectations in every way, and I couldn't be happier with it. Rest assured, I will be returning to kennysmusic.co.uk for all my future music needs, and I highly recommend their products to other musicians. Thank you, kennysmusic.co.uk, for offering such an exceptional instrument and for providing top-notch customer service throughout the entire process.
T Tom
154 days ago

A Gem of a Guitar with a Delivery Dilemma

Embarking on a quest for the perfect guitar led me to kennysmusic.co.uk, where I discovered a fantastic instrument at an incredibly reasonable price. The sound quality and craftsmanship of the guitar exceeded my expectations, earning it top marks. However, my overall experience was marred by the choice of delivery company - Fed-Ex. While the guitar itself shone brightly, Fed-Ex's delivery service cast a shadow over the entire purchase. My excitement turned to dismay as I encountered delays, mishandling of packages, and poor communication from the courier. Despite Kennys Music's exceptional product, the disappointing experience with Fed-Ex left a bitter aftertaste. After further research and reading reviews on Trustpilot, it became evident that my frustrations were shared by many others. The consistently negative feedback only reinforced my disappointment with Fed-Ex's subpar service. Regrettably, the outstanding quality of the guitar was overshadowed by the delivery debacle orchestrated by Fed-Ex. It is disheartening to see such a remarkable instrument tarnished by the shortcomings of a courier company. I echo the sentiment of many others and question how Fed-Ex continues to operate with such poor service standards. Despite this setback, I am grateful for the gem of a guitar I acquired from kennysmusic.co.uk. The instrument itself is a true standout, deserving of high praise. However, the delivery dilemma serves as a cautionary tale, emphasizing the importance of a reliable and efficient courier service in the overall customer experience.
M MIKE BERRY
163 days ago

Best guitar shop in Glasgow.

As a passionate musician, finding the perfect instrument is a deeply personal journey. That's why I'm thrilled to share my experience with Kenny's Music in Glasgow. Their team's knowledge and expertise were apparent from the moment I walked in. Not only did they offer competitive prices, but their range of stock was impressive. What truly set Kenny's apart was the attention to detail in their display guitars. Each instrument was perfectly set up, allowing me to truly connect with the sound and feel of each one. It made all the difference in finding a guitar that resonated with me on a profound level. This wasn't my first purchase from Kenny's, and it certainly won't be my last. The consistently high-quality service and the genuine passion for music that the staff exude make it an unparalleled experience. For anyone in search of their next musical companion, I wholeheartedly recommend Kenny's Music.
M MIKE BERRY
163 days ago

A Melody of Excellence at Kenny’s Music: A Guitar Enthusiast’s Oasis

Embarking on my musical journey, I stumbled upon Kenny's Music in Glasgow, and it has been a haven ever since. From the moment I walked in, I was greeted by a team of knowledgeable staff who exude passion for music. Their expertise and genuine interest in helping me find the perfect acoustic guitar made me feel valued and supported. What sets Kenny's apart is their dedication to quality. The guitars on display are not just instruments; they are works of art meticulously set up to perfection. Playing each one, I could feel the craftsmanship and soul behind every chord, allowing me to truly connect with the music on a deeper level. Not only does Kenny's offer a diverse range of instruments, but their prices are also unbeatable, making top-tier gear accessible to all musicians. This, coupled with their exceptional customer service, creates an unparalleled shopping experience that keeps me coming back for more. With every strum, Kenny's Music transports me to a world where music reigns supreme, and I am grateful to have found such a gem in the heart of Glasgow. Thank you, Kenny's Music, for being the symphony of excellence that every musician dreams of.
T Tracy Craig
181 days ago

Pre owned ukulele

I recently found the perfect pre-owned ukulele at kennysmusic.co.uk and I couldn't be happier with my purchase. Buying online can be a bit nerve-wracking, but my ukulele was promptly shipped and arrived in even better condition than described. The price was great, and the instrument was exactly what I was looking for. I'm thrilled with my experience and wouldn't hesitate to recommend kennysmusic.co.uk to anyone looking for quality musical instruments.
B BZ A
245 days ago

Highly recommended

I can't say enough good things about my experience with kennysmusic.co.uk. The team at the Aberdeen store, particularly Aaron, Ramsey, and John, went above and beyond to ensure I found exactly what I needed. Their knowledge and helpfulness made the entire process a breeze. Not only was I impressed by the exceptional customer service, but the pricing was incredibly competitive. From start to finish, every aspect of my purchase was handled with the utmost professionalism. The team delivered on their promises, and I couldn't be happier with the outcome. I just want to extend my gratitude to the team at kennysmusic.co.uk. Thank you for making my experience so memorable. I highly recommend this store to anyone in search of outstanding service and top-notch products. Keep up the fantastic work!
B BZ A
245 days ago

Exceptional Service and Unbeatable Prices at Kennysmusic.co.uk

I can't help but praise the exceptional service I received at Kennysmusic.co.uk. From the moment I stepped into the Aberdeen store, Aaron, Ramsey, and John went above and beyond to assist me. Their deep knowledge of the products and genuine willingness to help made my shopping experience seamless and enjoyable. Not only was the customer service outstanding, but the pricing at Kennysmusic.co.uk is unbelievably competitive. I was pleasantly surprised by the affordability without compromising on quality. What truly impressed me was that every aspect of my recent purchases was delivered exactly as promised, leaving me completely satisfied. To the team at Kennysmusic.co.uk, I truly appreciate your dedication to excellence. Keep up the good work, and thank you once again for making my shopping experience a memorable one. I highly recommend Kennysmusic.co.uk to anyone looking for top-notch service and unbeatable prices.
J Jay Wallace
249 days ago

High level service from very knowledgeable staff!

I can't say enough good things about my experience at kennysmusic.co.uk in Aberdeen. The staff, especially Aaron, provided top-notch service and demonstrated an impressive knowledge of their entire stock. Every visit to the store has consistently revealed a wide range of high-quality products. I highly recommend this store to anyone looking for exceptional service and a great selection. It's always a pleasure to visit!

Introduction

KennysMusic.co.uk is a renowned online music retailer that offers a wide range of instruments, equipment, and accessories for musicians of all skill levels. With a reputation for quality products and excellent customer service, KennysMusic.co.uk has become a go-to destination for music enthusiasts across the United Kingdom.

Pros and Cons

  • Pros:
    • Extensive selection of instruments and accessories
    • Competitive pricing
    • Responsive and user-friendly website
    • Efficient shipping and delivery
    • Excellent customer service
    • Positive customer reviews
  • Cons:
    • Limited physical store locations
    • No loyalty program
    • Occasional stock availability issues

User Experience

KennysMusic.co.uk prioritizes user experience, providing a seamless and intuitive website interface. The site is well-organized, allowing customers to navigate effortlessly between categories, brands, and product features. The search function is also robust, enabling users to find specific items quickly. Additionally, the site is optimized for mobile devices, ensuring a consistent and convenient shopping experience across various platforms.

Pricing and Value for Money

KennysMusic.co.uk offers competitive pricing, often matching or beating the prices of their competitors. They strive to provide value for money by offering discounts and promotions on select products. With transparent pricing and no hidden charges, customers can trust that they are getting the best possible deal.

Customer Service

Customer satisfaction is a top priority for KennysMusic.co.uk, evident in their exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with inquiries, product recommendations, and technical support. The customer service team can be reached through various communication channels, including phone, email, and live chat, ensuring prompt and efficient assistance.

Product Quality and Selection

KennysMusic.co.uk partners with reputable brands, guaranteeing high-quality products across their vast selection. Whether you're a beginner or a professional musician, you can find instruments, accessories, and equipment tailored to your needs. From guitars and keyboards to drums and audio gear, KennysMusic.co.uk covers a wide range of musical instruments and equipment.

Website Usability

The KennysMusic.co.uk website is designed with usability in mind. The layout is clean and intuitive, allowing users to find what they need quickly. The product pages provide detailed descriptions, specifications, and customer reviews, aiding customers in making informed purchasing decisions. The checkout process is straightforward, with secure payment options, ensuring a seamless transaction.

Returns and Exchanges

KennysMusic.co.uk understands that returns and exchanges may be necessary on occasion. They have a hassle-free returns policy, enabling customers to return or exchange products within a specified time frame. However, it's essential to note that some exclusions and conditions apply, so customers should review the return policy before making a purchase.

Promotions and Discounts

KennysMusic.co.uk frequently offers promotions and discounts on select products, allowing customers to save money on their purchases. They also have seasonal sales events where customers can find great deals on a wide range of musical instruments and equipment. Subscribing to their newsletter or following them on social media ensures that customers stay updated on the latest promotions and discounts.

Reputation

KennysMusic.co.uk has built a strong reputation in the music retail industry. With years of experience and numerous positive customer reviews, they have established themselves as a trusted and reliable source for musical instruments and equipment. Their commitment to customer satisfaction and product quality has solidified their reputation among musicians of all levels.

Payment Options

KennysMusic.co.uk offers a variety of secure and convenient payment options. Customers can choose to pay with major credit cards, such as Visa and Mastercard, or utilize trusted payment gateways like PayPal. The website employs encryption and other security measures to protect sensitive payment information, instilling confidence in customers during the checkout process.

Loyalty Programs

While KennysMusic.co.uk does not currently have a loyalty program, they make up for it by consistently providing excellent customer service and competitive pricing. Despite the absence of a formal loyalty program, customers can benefit from regular promotions, discounts, and ongoing support from their dedicated customer service team.

Customer Reviews

Customer reviews for KennysMusic.co.uk are overwhelmingly positive. Customers praise the website's user experience, quick delivery, and the quality of the products they receive. Many customers appreciate the expertise and responsiveness of the customer service team, who are always ready to assist and address any concerns.

Community Involvement

KennysMusic.co.uk actively participates in the music community by supporting local events, artists, and music education programs. They believe in fostering a vibrant and inclusive music community, offering resources, workshops, and collaborations that contribute to the growth and development of musicians.

Shipping and Costs

KennysMusic.co.uk ships products efficiently and reliably across the United Kingdom. They offer various shipping options to suit customers' preferences, including standard and express delivery. Shipping costs are calculated based on the weight and dimensions of the items, providing transparency during the checkout process. Customers can track their orders to stay informed about the delivery status.

In conclusion, KennysMusic.co.uk is an exceptional online music retailer that ticks all the boxes for a reliable and customer-centric shopping experience. From their extensive selection of instruments and accessories to their competitive pricing and excellent customer service, they consistently deliver on customer satisfaction. With a trusted reputation in the industry and a commitment to community involvement, KennysMusic.co.uk remains a top choice for musicians of all levels.