Keoji Reviews

Voted Average (4/5)

2 Votes

3 Reviews

Vote Now

Highly recommended and helpful

I cannot express how grateful I am for the incredible support and service I received from Keoji. My order had a slight hiccup with AuPost, causing a delay that had me feeling disappointed and stressed about my upcoming travel plans. However, when I reached out to Keoji for help, Isabella took charge and exceeded any expectations I had. Even on a Saturday, Isabella responded promptly, showing genuine concern and commitment to resolving the issue. She assured me that she would personally follow up with AuPost to ensure my package would reach me in time, and her dedication truly touched me. It's so rare to find a company that is willing to go above and beyond for their customers, especially outside of regular business hours. Thanks to Isabella's intervention, my parcel arrived just in time for my travels, and the products were exactly as described. This was my first time ordering from Keoji, and I was thrilled with the top-quality products and exceptional customer service. I can confidently say that I will be returning to Keoji for all my future beauty needs. If you're looking for a company that truly values its customers and delivers high-quality products, I wholeheartedly recommend Keoji. Thank you, Keoji, and a special thanks to Isabella for making my experience unforgettable. I eagerly anticipate my next purchase with your amazing company! 😊

Exemplary Customer Service and Swift Resolution

My heartfelt praise for Keoji.com.au stems from a recent experience that truly showcased their dedication to customer satisfaction. Anticipation turned into disappointment when my eagerly awaited order, scheduled for arrival on February 24, 2023, faced an unexpected delay due to an inexplicable decision by AuPost. With travel plans looming and no sign of my package, frustration started to set in. Amidst this turmoil, I reached out to Keoji's customer service team, hoping for some clarity. To my surprise and relief, Isabella promptly responded on a Saturday, displaying a level of commitment and care that surpasses industry standards. She not only empathized with my situation but also took immediate action by liaising with AuPost to resolve the issue. Her proactive approach and transparency in explaining the situation provided much-needed reassurance during a stressful time. Despite the challenges posed by AuPost's actions, Keoji's team efficiently navigated the situation, ensuring that my parcel reached me on the 28th, just in time to salvage my travel plans. The quality of the products received mirrored the descriptions on the website, further solidifying my trust in Keoji's offerings. This exemplary display of customer service, coupled with a genuine commitment to addressing customer concerns, earns Keoji.com.au my highest recommendation. I am immensely grateful for their support and quick resolution, making my first experience with them a truly remarkable one. Without a doubt, I look forward to future purchases from Keoji, knowing that I can rely on their exceptional service. Thank you, Keoji, for going above and beyond. 😊

A Beloved Haven for Asian Beauty Enthusiasts

My heartfelt testimonial for Keoji: As a dedicated patron, my loyalty stems from the unparalleled experience I have each time I shop at Keoji. I am always thrilled by the prompt delivery of my orders, arriving promptly within days of purchase. The extensive selection of Japanese and Korean skincare and makeup brands is a delightful treasure trove for beauty aficionados like myself. The affordability of their products, coupled with the quality and range offered, truly sets Keoji apart as a beacon of excellence in the realm of online beauty retailers. Without a doubt, I proudly award Keoji a perfect 5 out of 5 rating for consistently exceeding my expectations and enriching my beauty routine in the most delightful way.