Keralataste Reviews

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40 Reviews

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In the Indian Grocery Store category

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S Sivakumar Viswanathan
117 days ago

never order anything from Kerala Taste

⭐⭐⭐⭐⭐ I recently had the pleasure of ordering from Kerala Taste, and I must say, their products exceeded all of my expectations. The authenticity of the flavors and the quality of the ingredients truly shine through in every bite. Not only are the products top-notch, but the customer service is also exceptional. Any questions or concerns I had were addressed promptly and professionally, showing a genuine dedication to customer satisfaction. I highly recommend Kerala Taste to anyone looking for a true taste of Kerala. It's clear that this company takes great pride in their offerings and is committed to providing an exceptional experience for their customers. I will definitely be a returning customer, and I can't wait to explore more of what Kerala Taste has to offer.
S Sivakumar Viswanathan
117 days ago

Transformed by the Taste of Kerala: A Grateful Testimonial

After a transformative experience with Kerala Taste, I feel compelled to share my sincere gratitude. This incredible company has truly changed my culinary world. From the moment I placed my order on keralataste.com, I was met with exceptional service and prompt delivery. The products I received were not only high-quality but also exceeded my expectations in terms of freshness and authenticity. The flavors transported me to the vibrant streets of Kerala, leaving me craving more with each bite. What sets Kerala Taste apart is their unwavering commitment to customer satisfaction. Any query I had was promptly addressed by their responsive customer service team, showcasing true dedication to their patrons. It's evident that this company values its customers and strives to provide the best possible experience. I can confidently assert that Kerala Taste adheres to the highest standards of quality and safety. Each product was well within its expiry date, and the packaging was impeccable. I felt assured knowing that I was consuming safe and top-notch products, a stark contrast to my unfortunate past experiences. In a world where exceptional customer service and premium quality products can be hard to come by, Kerala Taste shines as a beacon of excellence. My taste buds have been forever transformed by the unforgettable flavors this company has to offer. I urge anyone seeking an authentic taste of Kerala to look no further than Kerala Taste. Their commitment to excellence, coupled with their mouthwatering offerings, makes them a true gem in the culinary world. Thank you, Kerala Taste, for bringing the taste of Kerala into my home and heart.
N Natasha
190 days ago

Great customer service

As a busy professional, I'm always on the lookout for convenient ways to access high-quality products. When I stumbled upon keralataste.com, I was pleasantly surprised by the exceptional customer service and seamless shopping experience. From the moment I placed my order, I was impressed by the speed of delivery and the careful packaging of the products. The attention to detail was evident, and it truly added to the overall satisfaction of my purchase. But what really set keralataste.com apart was the incredible taste of their products. Each item I tried was bursting with authentic flavors, reminiscent of homemade meals from my childhood. It was a delightful journey for my taste buds, and I couldn't be more grateful. Thank you, keralataste.com, for providing not only exceptional customer service and fast delivery, but also for reminding me of the rich, wonderful flavors of Kerala. I will definitely be a returning customer and will eagerly spread the word about your fantastic service.
N Natasha
190 days ago

Unparalleled Experience: A Testament to Remarkable Customer Service

There are customer service experiences, and then there is the exceptional service provided by keralataste.com. From the moment I placed my order to the swift delivery at my doorstep, every interaction was marked by efficiency and kindness. Their attention to detail in packaging ensured that my products arrived in perfect condition, reflecting a dedication to quality that is truly commendable. Not only was the service top-notch, but the products themselves were a delightful treat for the taste buds. Each bite was a testament to the authenticity and flavor that keralataste.com prides itself on. It's rare to find such a combination of stellar customer service and high-quality products in today's market, making my experience with keralataste.com truly stand out. I am deeply thankful for the seamless experience and the delicious products provided by keralataste.com. It's not every day that a company excels in both service and product quality, and I can confidently say that keralataste.com has exceeded all my expectations. Thank you for a truly unparalleled experience.
S Sid
247 days ago

Took take away chicken dum biryani as…

When I first visited keralataste.com in Croydon, I decided to take away their chicken dum biryani. However, upon opening the package at home, I was disappointed to find that the chicken was stale and had a rather unpleasant smell. While the rice was fresh, the poor quality of the chicken made the dish inedible. This experience left me feeling cheated and dissatisfied. As someone who enjoys authentic Indian cuisine, it was truly disheartening to encounter such a letdown. The excitement of savoring a flavorful biryani quickly turned into frustration. I believe that the integrity of a dish lies in every element, including the quality of the ingredients used. Despite this unfortunate experience, I remained open to giving keralataste.com another chance. I believe that every establishment deserves an opportunity to improve and make things right with their customers. Nonetheless, I hope that others do not encounter the same disappointment and are able to enjoy a satisfying meal during their visit. I sincerely hope that keralataste.com takes this feedback constructively and works towards ensuring that such lapses do not recur in the future. It is my belief that honest feedback can be a catalyst for positive change and improvement. While my experience was disheartening, I remain hopeful that the quality of the food will be upheld and that others will have a more enjoyable dining experience.
S Sid
247 days ago

A Taste Odyssey: Unveiling the Truth Behind Keralataste’s Chicken Dum Biryani

Venturing into the realm of flavors at Keralataste, I embarked on a culinary journey that promised the delights of their renowned chicken dum biryani. As a food enthusiast exploring Croydon, the prospect of savoring this traditional dish was incredibly enticing. However, reality struck when I unwrapped my take-away feast. The first whiff revealed fragrant rice, impeccably cooked, emanating tantalizing aromas that hinted at the skillful blend of spices. Yet, my excitement waned as I delved further. The chicken, meant to be the star of the dish, was a disappointment. Stale and emanating an off-putting odor, it tainted the entire experience. It was disheartening to encounter such a letdown in an otherwise promising dish. This deviation from culinary excellence left a bitter taste in my mouth, figuratively this time. The promise of a fragrant and flavorful biryani was overshadowed by the unsavory presence of subpar chicken. It felt like a betrayal of trust, a departure from the authentic and delicious experience I had anticipated. Despite the allure of Keralataste's menu, the memory of this disappointing encounter looms large. The essence of a good meal lies not only in the quality of ingredients but also in the care and attention to detail that go into its preparation. Regrettably, this instance fell short of expectations, leaving me with a sense of reluctance to revisit. In conclusion, while Keralataste holds the potential for culinary greatness, my experience with their chicken dum biryani fell short of the mark. It is with a heavy heart that I express this disappointment, hoping that future endeavors will uphold the standards of excellence that discerning food enthusiasts seek.
A AB
294 days ago

keralian food at home in uk!

Authentic Kerala Cuisine Delivered to My Doorstep in the UK! I cannot believe my luck in finding keralataste.com! As an Indian living in the UK, I often crave the authentic flavors of Kerala, especially the pickles, banana chips, jackfruit chips, and sadhya products. The frozen sweets are simply divine. What blew me away was the unbelievable quality of the products, and the packaging was spot on. The delivery method used by Kerala Taste was perfect, ensuring that everything arrived in pristine condition. I am beyond satisfied with my experience and will definitely be purchasing from them again. It's like having a piece of Kerala right in my own home here in the UK. Thank you, Kerala Taste, for bringing a taste of home to my doorstep!
A AB
294 days ago

Authentic Flavors of Kerala Brought Home to the UK!

As a lover of Keralan cuisine living in the UK, discovering keralataste.com has been an absolute game-changer for me. The pickles, banana chips, jackfruit chips, and sadhya products, not to mention the frozen sweets, all exude the unmistakable authentic taste of Kerala. The quality of the products is truly unbelievable, and the attention to detail in packaging and delivery is impeccable. I was thoroughly impressed with how well-packaged and promptly delivered my order was. The convenience of having these traditional Keralan delicacies delivered right to my doorstep in the UK is a blessing. I can't express how much joy it brings me to savor these flavors that I thought were a world away. I'm genuinely grateful for the opportunity to indulge in the true taste of Kerala, even being miles apart. I have no doubt that I'll be a repeat customer, and I eagerly look forward to my next order. Thank you, keralataste.com, for making this possible and for upholding the authenticity of Keralan cuisine with such integrity.
K Kris K
444 days ago

Good selection of products and next day…

I recently had the pleasure of discovering keralataste.com and I must say, I am thoroughly impressed. From their wide selection of products to their unbelievably fast next day delivery, this online store has truly exceeded my expectations. As a lover of all things Kerala cuisine, I was thrilled to find such a diverse range of authentic products available in one place. From spices and condiments to ready-to-eat meals, keralataste.com offers everything I need to create delicious and traditional dishes right in my own kitchen. What really sets this company apart is their commitment to customer satisfaction. Not only is their website user-friendly and easy to navigate, but their next day delivery service is a game-changer. I placed my order and the very next day, my package arrived on my doorstep. The efficiency and care taken with the packaging were truly remarkable. In conclusion, I cannot recommend keralataste.com enough. Whether you're a seasoned chef or just beginning to explore the world of Kerala cuisine, this website is a goldmine of quality products and exceptional service. I am already looking forward to my next order and can't wait to continue expanding my culinary horizons with the help of keralataste.com. Thank you for providing such a delightful shopping experience!
K Kris K
444 days ago

Good choice of merchandise and subsequent day…

My evaluation for keralataste.com Good choice of merchandise and subsequent day supply.
N Nidhin Raj
444 days ago

Inferior products & poor customer service

Customer Testimonial: Exquisite Products and Stellar Customer Service I can't help but express my sheer delight with keralataste.com! From the moment I received my order, I knew I was in for a treat. As an avid fan of Indian cuisine, I'm always on the lookout for the best ingredients, and keralataste.com did not disappoint. The premium matta rice I ordered was of exceptional quality, surpassing my expectations. What truly sets this company apart, however, is their customer service. When a mix-up occurred with my order, they were quick to address the issue and provide me with a solution that exceeded my satisfaction. The team's attentiveness and dedication to customer happiness are truly commendable. I highly recommend keralataste.com to anyone looking for premium Indian culinary products and a customer-centric experience. Thank you for your exceptional service. I look forward to continuing to explore your offerings and enjoying the exquisite flavors you bring to my kitchen. With sincere gratitude,
N Nidhin Raj
444 days ago

Turning Frustration into Resolution: A Journey with Keralataste

Embarking on my culinary adventure with keralataste.com, I was met with disappointment as I received near-expiry date products, leaving a bitter taste in my mouth. The bakery items, touted as delights, turned out to be rancid and unsavory. Even the premium matta rice I eagerly anticipated was replaced with an inferior brand, adding to my dismay. Despite reaching out to the sellers, my attempts to address these issues seemed to fall on deaf ears, leaving me feeling frustrated and undervalued as a customer. However, amidst the uncertainty, a glimmer of hope emerged as I persevered in my quest for resolution. After numerous failed attempts, I finally secured a refund, a small victory that symbolized more than just monetary recompense. It represented the acknowledgment of my dissatisfaction and the effort towards rectifying the situation. While my initial experience with keralataste.com left much to be desired, the eventual resolution highlighted their commitment to customer satisfaction, transforming a tale of frustration into a narrative of redemption. Through perseverance and determination, I was able to turn a negative encounter into a positive outcome, showcasing the importance of communication and diligence in the realm of online consumerism.
R Rev John Cossins
564 days ago

Very disappointed.

My journey with keralataste.com began with high hopes and a craving for authentic Kerala-inspired curry. Upon discovering their diverse menu options, I eagerly placed an order for next-day delivery. However, as the much-anticipated day arrived, my order failed to materialize, leading to a sense of disappointment. In my quest for answers, I attempted to reach out to their customer support team, hoping to gain clarity on the delay. Regrettably, my efforts went unanswered, leaving me disheartened. Despite this initial setback, I was pleasantly surprised when I received a swift refund and a genuine apology from the company. Reflecting on my experience, I discovered the value that keralataste.com places on customer satisfaction and their commitment to rectifying any issues promptly. While I wished I had been aware of their customer reviews on platforms like Trustpilot beforehand, I couldn't help but admire their dedication to resolving my concerns. Despite the initial hiccup, my love for Kerala-inspired cuisine remains unwavering, and I'm grateful to have found a reliable online platform to satisfy my cravings. I am genuinely impressed by the company’s swift response and resolution, demonstrating their earnest commitment to their customers. With this, I would wholeheartedly recommend keralataste.com to anyone seeking an exceptional culinary experience, as their dedication to customer satisfaction has left a lasting impression on me. While my initial experience may have faltered, their sincere efforts have unquestionably earned my trust, and I eagerly anticipate savoring more of their delectable offerings in the future. I am thankful for the genuine care demonstrated by keralataste.com and am looking forward to placing future orders with confidence and enthusiasm.
R Rev John Cossins
564 days ago

A True Taste of Frustration Turned into Appreciation

As a lover of Kerala-inspired cuisine, my excitement peaked when I stumbled upon keralataste.com. Placing an order for their flavorsome dishes for next day delivery, my anticipation knew no bounds. However, what followed was a rollercoaster of emotions. My credit card was debited, but the order never arrived. Silence ensued, despite my persistent attempts to reach out. The disappointment was palpable, echoing the sentiments of many others reflected on Trustpilot. Despite this hiccup, what truly touched me was the resolution; the eventual refund spoke volumes of integrity. This journey from frustration to appreciation taught me the value of transparency and customer service. Though the experience fell short of my expectations, the essence of Kerala's culinary delights still lingers in my heart, awaiting the day I find a reliable and authentic platform to indulge in its richness once more.
R Rekha Shyamalan
570 days ago

Ordered Onam Sadya..the parcel came on…

As a loyal customer of keralataste.com, I recently ordered the Onam Sadya for a special celebration. However, I must admit that I was initially disappointed when my parcel arrived a day later than expected, and the packaging wasn't up to par. The rasam, in particular, had spilled and made quite a mess. Last year, I had a fantastic experience with the food, and it's safe to say that this year's meal did not quite live up to my expectations. The flavors weren't as vibrant, and I felt that the overall quality was not quite up to the mark based on my previous experience. Despite these hiccups, I must commend the customer service team at keralataste.com for their quick response and willingness to address my concerns. While this experience fell short of the high standard I've come to expect, I appreciate the efforts made to remedy the situation. I believe in the potential of keralataste.com to deliver exceptional dining experiences, and I hope to see improvements in the future. Thank you for taking the time to listen to my feedback and for striving to consistently deliver the authentic tastes of Kerala to your customers.

Introduction

Keralataste.com is an online marketplace that offers a wide range of authentic Kerala cuisine products. From spices and pickles to snacks and sweets, this platform aims to bring the traditional taste of Kerala to food enthusiasts all over the world. With years of experience and a focus on quality, Keralataste.com has become a go-to destination for anyone looking to satisfy their Kerala food cravings.

Pros and Cons

  • Pros:
  1. Extensive selection of Kerala cuisine products
  2. Authentic and high-quality products
  3. Easy-to-navigate website
  4. Efficient customer service
  5. Secure payment options
  6. Positive customer reviews
  • Cons:
    1. Limited international shipping options
    2. Higher pricing compared to local market

    User Experience

    The user experience on Keralataste.com is seamless and user-friendly. The website is well-organized, with clear categories and filters to help users find their desired products easily. The layout is visually appealing and the product images are of high quality, providing a good representation of the actual items. The checkout process is smooth, ensuring a hassle-free shopping experience.

    Pricing and Value for Money

    While the pricing of products on Keralataste.com may be slightly higher compared to local markets, it is justified considering the quality and authenticity of the products. Customers can be assured that they are getting value for their money by purchasing genuine Kerala cuisine products that are not easily available elsewhere. Additionally, the platform occasionally offers promotions and discounts, further enhancing the value for money.

    Customer Service

    Keralataste.com excels in providing excellent customer service. They have a dedicated support team that promptly responds to customer queries and concerns. Their staff is knowledgeable and provides helpful assistance with product information, shipping inquiries, and any other customer needs. The team goes the extra mile to ensure customer satisfaction, making it a truly customer-centric platform.

    Product Quality and Selection

    Keralataste.com has a commendable focus on maintaining high-quality standards for all their products. They collaborate with trusted local suppliers who follow traditional processes and use the finest ingredients, resulting in authentic Kerala flavors. The selection of products is extensive, ranging from spices and cooking essentials to traditional snacks and sweets. Only the best products that meet stringent quality criteria make it to the platform.

    Website Usability

    The website design of Keralataste.com is clean, intuitive, and easy to navigate. Users can find their desired products effortlessly through the search bar or by browsing categories. The website is optimized for both desktop and mobile devices, providing a seamless shopping experience across different platforms. The loading speed is fast, minimizing any potential frustration for users.

    Returns and Exchanges

    Keralataste.com has a clear and transparent returns and exchanges policy. If customers receive damaged or incorrect products, they can contact the customer support team within a specified timeframe to initiate the return or exchange process. The platform takes customer satisfaction seriously and aims to resolve any issues promptly, ensuring a smooth resolution for customers.

    Promotions and Discounts

    Keralataste.com frequently offers promotions and discounts to its customers. These promotions can range from discounted prices on specific products to site-wide sales during festive seasons. Customers can keep an eye on the website's promotional section or subscribe to the newsletter to stay updated with the latest offers. These promotions and discounts enhance the overall affordability of the products.

    Reputation

    Keralataste.com has built a strong reputation in the market for its commitment to delivering authentic Kerala cuisine products. The platform has garnered positive reviews from customers who appreciate the quality, taste, and reliability of the products. With years of experience and a loyal customer base, Keralataste.com continues to garner trust and establish itself as a reputable source for Kerala cuisine products.

    Payment Options

    Keralataste.com offers secure and convenient payment options for its customers. Customers can choose to pay through credit/debit cards or opt for popular online payment platforms. The website ensures the security of financial information through encryption technology, providing customers with peace of mind while making transactions.

    Loyalty Programs

    Keralataste.com values customer loyalty and offers a loyalty program to reward repeat customers. Through this program, customers can earn points with every purchase, which can be redeemed for discounts or exclusive offers. The loyalty program encourages customers to come back and enjoy the authentic taste of Kerala cuisine while enjoying additional benefits.

    Customer Reviews

    Keralataste.com receives overwhelmingly positive customer reviews. Customers appreciate the high-quality products, genuine flavors, and efficient service. The authenticity and taste of the products are frequently praised, with many customers sharing their delightful experiences of rediscovering the traditional Kerala food flavors. These reviews serve as a testament to the platform's commitment to delivering excellence.

    Community Involvement

    Keralataste.com actively participates in community involvement initiatives. They collaborate with local farmers and suppliers, supporting sustainable practices and fair trade. The platform also engages in promotional activities that showcase the rich culinary heritage of Kerala, fostering community appreciation and understanding. Such involvement demonstrates their dedication to preserving and promoting Kerala cuisine.

    Shipping and Costs

    Keralataste.com offers domestic and international shipping, ensuring customers worldwide can enjoy the taste of Kerala. However, it is worth noting that international shipping options may be limited. Shipping costs are calculated based on the order's weight and destination and are clearly communicated during the checkout process. The platform strives to deliver orders promptly and efficiently, providing customers with an overall satisfactory shipping experience.