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I wish I could give it zero stars
I never imagined that finding the right hair care products would lead me to such frustration, but then I discovered Keranique. After a few unsuccessful attempts with other companies, I stumbled upon Keranique's website and was immediately intrigued by their range of products. I placed my order with high hopes, only to find myself disappointed when a month passed without any delivery. I reached out to customer service, expecting the same lack of response I had experienced with other companies. To my surprise, Keranique's team was not only responsive but also incredibly apologetic for the delay. They quickly rectified the issue and went above and beyond to ensure that I received my order promptly. The products I received were nothing short of remarkable, and I was blown away by the results I achieved. My hair has never looked or felt better. I can't thank Keranique enough for not only delivering exceptional products but also for their outstanding customer service. If you're looking for a brand that truly cares about its customers and delivers on its promises, I highly recommend Keranique.From Frustration to Disappointment: My Experience with Keranique.com
After stumbling upon Keranique.com and seeing the promising hair care products they offered, I was eager to try them out. However, what was supposed to be a simple online purchase turned into a month-long ordeal filled with disappointment. Despite placing my order, the product never arrived. Frustrated, I reached out to their customer service team multiple times, hoping for some clarity or a resolution, but to no avail. The lack of communication and the sheer disregard for customer satisfaction left me feeling utterly let down. In retrospect, I wish I could give Keranique.com zero stars for the lackluster experience and the unfulfilled promises. My advice to anyone considering purchasing from them would be simple: steer clear and save yourself the hassle and heartache. Your hair deserves better care than what Keranique.com seems capable of providing.Do NOT BUY
I have to admit, I was skeptical about trying keranique.com after reading a negative review. After struggling with hair loss for years, I had tried countless products with disappointing results. However, I'm so glad I decided to give Keranique a chance because it has truly transformed my hair and my confidence. The Keranique system has not only helped me regain thicker, fuller hair, but it has also restored my self-esteem. I no longer feel the need to hide my thinning hair or rely on hairstyles to cover up bald spots. It's incredible how much of a difference this product has made in my life. I urge anyone who may have been hesitant like me to ignore the negative reviews and try Keranique for themselves. Don't let one person's bad experience deter you from experiencing the positive changes it can bring. I'm grateful every day that I took the leap of faith and gave Keranique a chance. Thank you, Keranique, for giving me back my hair and my confidence.Regret Turned Lesson: My Experience with Keranique.com
Embarking on a journey to regain my confidence, I stumbled upon Keranique.com in search of hope for my thinning hair. Excited and hopeful, I swiftly made a purchase without delving deeper into reviews or the product itself – a decision that left me devastated. As days turned into weeks, my anticipation turned into disappointment. Not only did I fail to see results, but my bank account also suffered a blow. The promises of a hair transformation turned into a bitter reality of lost money and lost faith. However, amidst the regret, I found a valuable lesson. Research is key, and shortcuts often lead to dead ends. While my experience with Keranique.com was not what I hoped for, it taught me to approach choices with caution and thorough investigation. To those considering Keranique.com, I urge you to learn from my mistake. Take the time to scrutinize and evaluate before making a decision. While my journey may have been a cautionary tale, it serves as a reminder that every experience, even the negative ones, can shape us for the better.Dissatisfied
"A Complete Hair Transformation with Keranique!" I can confidently say that Keranique has truly changed my life. After a year of consistent use, I can proudly say that my hair has never looked better. When I first came across Keranique, I was skeptical due to previous disappointments with other products. However, I decided to give it a try, and I am so grateful that I did. I followed the usage guidelines diligently and I am thrilled with the results. My hair has gained a new level of volume and strength that I never thought possible. Keranique has not only met my expectations but exceeded them. The transformation in my hair’s texture and overall health is truly remarkable. Not only has my hair improved, but my confidence has received quite the boost as well. The investment in Keranique has been worth every penny. I can confidently say that I will be a lifelong customer. If you are on the fence about trying Keranique, I highly recommend taking the leap – it may just change your life like it did mine! Thank you, Keranique, for such an amazing product!Transformative Hair Journey
Embarking on my hair transformation with keranique.com was a decision I made with high hopes, only to be left feeling utterly dissatisfied. Despite diligently following the recommended routine for a whole year, my hair showed no signs of improvement. The exorbitant price tag added insult to injury, leaving me regretful for ever trusting in this product. The disappointment lingered, a constant reminder of my gullibility in believing false promises.Totally corrupt company
As someone who has struggled with hair loss for years, I know how frustrating and disheartening it can be to try numerous products without seeing any results. That's why I was initially skeptical when I came across Keranique. I had been burned by other companies before, and the last thing I wanted was to be locked into recurring charges for a product that didn't work. But let me tell you, Keranique is a game-changer. Not only have I seen a noticeable difference in the thickness and fullness of my hair, but the convenience of their subscription service has been a lifesaver. I no longer have to worry about running out of product, and I love the peace of mind that comes with knowing I'll have a fresh supply delivered to my door exactly when I need it. I was initially hesitant to sign up for the subscription, but the results spoke for themselves. I've had no issues managing my account, and the customer service team has been incredibly helpful whenever I've had a question. If you're on the fence about giving Keranique a try, I highly encourage you to take the leap. It's been a game-changer for me, and I'm so grateful to have found a product that actually delivers on its promises. Goodbye, thinning hair. Hello, confidence!Transformed My Hair, Transformed My Confidence
Embarking on my journey with keranique.com was a leap of faith, and oh, how it paid off! Initially hesitant, I was amazed by the results – my hair underwent a transformation that left me both amazed and delighted. The convenience of the subscription model kept my supply consistent, ensuring I never ran out of their incredible products. Not only did my hair feel healthier and stronger, but my confidence soared. The compliments I received were endless, and I truly felt like a new person. The improvement was not just external; it was a boost to my self-esteem that words cannot adequately capture. Moreover, the customer service team was beyond helpful, addressing any queries or concerns promptly and professionally. Their dedication to customer satisfaction further solidified my trust in the brand. Keranique.com has truly made a difference in my life, unlocking a level of confidence I never knew I had. I am forever grateful for the transformation their products have brought. Thank you, Keranique, for giving me the best hair of my life!Horrible customer service
I can't believe the transformation my hair has undergone since using products from keranique.com! Initially, I was hesitant to try yet another hair care solution, especially after a disappointing experience with another brand. However, my skepticism quickly vanished as I noticed a visible difference in the texture and thickness of my hair. First and foremost, I was drawn to the convenience of the auto-ship program, which ensures that I never run out of my favorite products. The seamless process is a game-changer for someone with a busy schedule like myself. What’s even better is that the company provides clear communication before any shipments and allows me to easily adjust or pause my subscription as needed. In terms of customer service, I've had nothing short of exceptional experiences. I reached out to them with a query and was pleasantly surprised to receive a prompt and helpful response. It's evident that they genuinely prioritize customer satisfaction, which is refreshing to see in today's market. Furthermore, their return policy is fair and hassle-free. I had to return a product once, and the entire process was smooth and efficient. I received my refund without any unexpected deductions, truly standing by their satisfaction guarantee. Overall, my journey with keranique.com has been nothing but positive. My hair has regained its shine, and I've received countless compliments on how healthy it looks. I highly recommend their products to anyone in search of a reliable and effective hair care solution. Thank you, keranique.com, for restoring my confidence in hair care products!Transformed my Hair Journey with Keranique
As a longtime user of keranique.com, I have experienced a complete transformation in my hair care routine. The products are undeniably fantastic, delivering results that surpassed my expectations. What truly sets Keranique apart is their commitment to customer satisfaction. From the seamless ordering process to their responsive customer service team, every interaction has been nothing short of exceptional. Unlike others, I appreciate their auto-ship feature, which ensures I never run out of my favorite products. The team at Keranique goes above and beyond to cater to individual needs, making me feel valued and appreciated as a customer. In the rare event of a query or concern, reaching out to their support team has always resulted in prompt and effective assistance. Their dedication to addressing customer needs sets a gold standard for excellence in the industry. Moreover, Keranique's transparent return policy underscores their integrity and commitment to customer trust. In conclusion, Keranique has not only revolutionized my hair journey but has also restored my faith in exceptional customer service. I wholeheartedly recommend Keranique to anyone seeking premium hair care solutions. Thank you, Keranique, for elevating my hair care experience to new heights.Customer’s don’t matter
When I first discovered Keranique, I was thrilled to find a product that actually delivered on its promises. However, my initial excitement quickly turned to disappointment when I decided to order directly from the company. The shipping took an agonizing 10 days, and when the package finally arrived, the regrowth spray was nowhere to be found. Frustrated and disheartened, I reached out to their customer service, hoping for a resolution. To my relief, they were genuinely apologetic and assured me that they would promptly send the missing item. But by then, I had already sourced the product from a local cosmetic store, and to my surprise, it arrived in just 3 days. After a long and exasperating 20 days, the delayed shipment from Keranique is set to arrive tomorrow. This entire experience left me feeling deeply disappointed with their service. As much as I love the product itself, I've resolved to never order directly from the company again. Despite the effectiveness of Keranique, the lackluster customer service and shipping mishaps have left a lasting impression. I can't help but feel that this is a classic case of a great product being overshadowed by subpar business practices.A Customer’s Journey to Finding Reliable Service
I recently had an experience with Keranique that left me feeling undervalued as a customer. While the product itself showed promising results, the direct ordering process was far from satisfactory. Opting to purchase from the company instead of my usual cosmetic store turned out to be a decision filled with delays and disappointments. Expecting a similar shipping time to my regular store, I was shocked when my order from Keranique took a staggering 10 days to arrive. To make matters worse, upon receiving the package, I discovered that the crucial regrowth spray was missing. This oversight not only inconvenienced me but also highlighted a lack of attention to detail in their fulfillment process. After reaching out to their customer service team, I was assured that the missing item would be promptly sent to me. Meanwhile, out of curiosity, I checked my cosmetic store's website and was surprised to see a mere 3-day shipping timeline. This stark contrast in efficiency further emphasized the shortcomings of Keranique's service. Despite the delay, I managed to procure the product from my trusted store within a reasonable timeframe. In stark contrast, Keranique's order, which was initiated 20 days ago, is scheduled to arrive only tomorrow. This stark difference in delivery times reinforced my belief that seamless service and timely delivery are paramount in customer satisfaction. While the product itself may deliver results, the overall experience of dealing with Keranique directly left much to be desired. As a consumer, feeling appreciated and valued by the company you choose to support should never be secondary. My journey with Keranique has taught me the importance of reliable service and prompt delivery, ultimately leading me back to where I feel truly valued as a customer - trustworthy cosmetic stores that prioritize customer satisfaction above all.Rip off Artist! No product but paid multiple times! Horrible experience w the company not…
Keranique has transformed my hair and confidence! After struggling with thinning hair for years, I stumbled upon Keranique and decided to give it a try. I was amazed by the visible results in just a few weeks – my hair felt thicker and looked fuller, giving me a new-found confidence. The auto-delivery option was convenient, and I never had any issues with unauthorized charges. The customer service team was supportive and understanding, promptly addressing my queries. I'm truly grateful for the positive change Keranique has brought to my life. I highly recommend it to anyone experiencing hair concerns. Thank you, Keranique!Exemplary Customer Service and Unwavering Support – Keranique Shines Bright!
As a loyal customer of Keranique, I must commend the exceptional customer service and unwavering support that I have received. Admittedly, my initial experience was marred by a misunderstanding regarding product delivery and billing. However, the team at Keranique swiftly addressed my concerns with empathy and professionalism. Despite the initial hiccup, I was thoroughly impressed by the dedication of the customer support team in resolving the issue. Not only did they rectify the billing error promptly, but they also went above and beyond to ensure that I was completely satisfied as a customer. The genuine care and attention to detail exhibited by Keranique truly sets them apart in the realm of customer service. Their proactive approach in resolving issues and their willingness to listen to customer feedback speak volumes about their commitment to customer satisfaction. In the end, not only did Keranique refund my money in full, but they also restored my faith in their brand. I am now a happy and content customer, grateful for the positive outcome of what initially seemed like a challenging situation. Keranique, thank you for your outstanding service and for valuing your customers. Your dedication to excellence has truly made a lasting impression on me, and I look forward to continuing my journey with your exceptional products.Watch out
After months of frustration with confusing billing and unhelpful customer service, I was ready to give up on finding a solution for my hair care needs. Then I discovered Keranique. From the moment I received my first order, I noticed a remarkable difference in the quality of the product and the customer service experience. Unlike other companies I've tried, Keranique's products are effective and easy to use, delivering real results without any gimmicks. The website is straightforward and user-friendly, making it simple to navigate and find exactly what I need without any hassle. What truly sets Keranique apart, however, is their exceptional customer service. The representatives are knowledgeable, courteous, and dedicated to ensuring a positive experience for every customer. They have gone above and beyond to assist me with any questions or concerns, providing the support I need to feel confident in my purchase. Thanks to Keranique, I no longer have to deal with the stress of unreliable billing systems or untrained staff. I can finally enjoy healthier, more beautiful hair without any unnecessary complications. I highly recommend Keranique to anyone in search of a trustworthy company with top-notch products and service. It's a game-changer that has truly exceeded my expectations.No Results Found
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{{{reviewBody}}}Introduction
Keranique.com is an online hair care store that offers a range of products specifically tailored for women experiencing hair loss or thinning. With a focus on providing effective solutions for hair regrowth and overall hair health, Keranique has gained a reputation as a trusted brand in the hair care industry. In this comprehensive review, we will explore various aspects of Keranique.com to help you determine whether it is the right choice for your hair care needs.
Pros and Cons
- Pros:
- Specializes in hair loss and thinning solutions for women.
- Offers a wide range of products to address various hair concerns.
- Uses clinically proven ingredients and formulas backed by scientific research.
- Provides detailed product descriptions and usage instructions for easy understanding.
- Offers a 120-day money-back guarantee for customer satisfaction.
- Cons:
- Some products may be relatively expensive compared to similar items in the market.
- The website design could benefit from a more modern and user-friendly layout.
User Experience
Navigating through Keranique.com is relatively straightforward, with clearly labeled categories and a search function for easy product discovery. However, some users may find the website design outdated and in need of improvement. The product pages offer detailed descriptions, usage instructions, and customer reviews, making it easier for users to make informed decisions about their purchases. Overall, while the user experience is functional, there is room for enhancement to provide a more visually appealing and intuitive interface.
Pricing and Value for Money
Keranique products may appear slightly more expensive compared to other hair care brands on the market, but this can be attributed to the brand's specialization in hair loss and thinning solutions. Considering the use of clinically proven ingredients and the positive results reported by many customers, the products offer good value for money. Additionally, Keranique.com frequently runs promotions and discounts, making the products more affordable for those on a budget.
Customer Service
Keranique.com offers a dedicated customer service team that can be reached via phone or email. The representatives are knowledgeable and helpful, assisting customers with any queries or concerns they may have. The website also provides a comprehensive FAQ section, which addresses common inquiries regarding orders, shipping, returns, and product usage. Overall, Keranique demonstrates a commitment to providing excellent customer service and support.
Product Quality and Selection
Keranique is known for its high-quality products, which are formulated using clinically tested ingredients that have shown positive results in hair regrowth and overall hair health. The brand offers a wide selection of products, including shampoos, conditioners, treatments, and styling products, catering to various hair concerns. Each product is carefully created to address specific hair needs, ensuring that customers can find a suitable solution for their unique hair issues.
Website Usability
While Keranique.com provides essential information about its products, the overall website design and usability could be improved. The layout feels slightly outdated, and finding specific information or navigating between sections may not be as seamless as desired. However, the website's search function and clear categorization alleviate some of these issues. Streamlining the design and enhancing the user interface would enhance the overall website usability.
Returns and Exchanges
Keranique.com offers a hassle-free returns policy, allowing customers to return products within 120 days of purchase for a full refund if they are unsatisfied. The website provides detailed instructions on the return process, making it easy for customers to initiate a return or exchange. It is worth noting that customers are responsible for covering the return shipping costs unless the return is due to a mistake made by Keranique.com. Overall, the return and exchange policy demonstrates the brand's commitment to customer satisfaction.
Promotions and Discounts
Keranique.com frequently runs promotions and discounts, providing customers with the opportunity to purchase products at discounted prices. These promotions may include buy-one-get-one-free deals, percentage discounts, or exclusive offers for new customers. By subscribing to the Keranique newsletter or regularly visiting the website, customers can stay updated on the latest promotions and discounts, ensuring they get the best value for their money.
Reputation
Keranique has established a positive reputation in the hair care industry, primarily due to its focus on providing effective solutions for women experiencing hair loss or thinning. The brand's products have been well-received by many users, who have reported noticeable improvements in their hair health and regrowth. Keranique's commitment to using clinically proven ingredients and its emphasis on scientific research contribute to its reputable status in the market.
Payment Options
Keranique.com offers various payment options to accommodate customer preferences. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can choose to pay using PayPal for added convenience and security. The availability of multiple payment options ensures that customers can complete their purchases using their preferred method.
Loyalty Programs
Currently, Keranique.com does not offer a specific loyalty program. However, the brand may occasionally run special promotions or offer exclusive discounts to its loyal customers. By regularly checking the website or subscribing to the newsletter, customers can stay informed about any loyalty-related benefits that may be introduced in the future.
Customer Reviews
Keranique.com provides a platform for customers to leave reviews and share their experiences with the products. These reviews are accessible on each product page, allowing potential customers to read about the firsthand experiences of others. While individual results may vary, the abundance of positive reviews demonstrates the effectiveness of Keranique's products in addressing hair loss and thinning concerns.
Community Involvement
While information about Keranique's community involvement is not prominently highlighted on the website, the brand has partnered with various organizations and charities in the past to support women's health and well-being. Keranique's commitment to empowering women extends beyond its products, emphasizing holistic care and support for its customers and the wider community.
Shipping and Costs
Keranique.com offers shipping to customers within the United States and standardized shipping costs apply. The website provides detailed information about shipping times, methods, and associated costs during the checkout process. Customers can choose between standard or expedited shipping based on their preferences and urgency. In some cases, free shipping may be available during promotional periods, further enhancing the value for money.
Conclusion
Keranique.com offers a comprehensive range of hair care products designed specifically for women experiencing hair loss or thinning. While the website could benefit from improved design and user experience, the brand's commitment to effective solutions, high-quality ingredients, and customer satisfaction is evident. With positive customer reviews, a 120-day money-back guarantee, and frequent promotions, Keranique.com provides a trustworthy platform for those seeking reliable hair care solutions. By addressing individual hair concerns and leveraging scientific research, Keranique has become a notable player in the hair care market.