Keslighting Reviews

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20 Reviews

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In the Lighting Store category

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5% users rated Poor
0% users rated Average
15% users rated Very Good
75% users rated Excellent
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J John
84 days ago

A Bright Glow of Satisfaction: A Customer’s Ode to Keslighting

As I reflect on my experience with keslighting.co.uk, I am filled with gratitude for the exceptional service and top-notch product I received. From the moment I placed my order, I was impressed by the seamless process and the prompt delivery. The careful packaging ensured that my new lighting fixtures arrived in perfect condition, ready to illuminate my space with elegance. The quality of the fittings surpassed my expectations, exuding a sense of craftsmanship and durability that spoke volumes about the brand's commitment to excellence. Each piece exuded a flawless design that seamlessly blended style and functionality, elevating the ambiance of my home in ways I had never imagined. I am delighted to have discovered Keslighting, and I will not hesitate to return for future lighting needs. Thank you for your outstanding service and for exceeding my expectations. Keslighting has truly illuminated my world, leaving me basking in the glow of satisfaction and the warm light of gratitude.
R Richard
84 days ago

Exceptional Service and Quality Products at keslighting.co.uk – A Customer’s Perspective

When I stumbled upon keslighting.co.uk, little did I know that I was in for a treat! From the vast array of choices to the affordable prices and lightning-fast delivery, every aspect of my experience with this company was nothing short of exceptional. The moment I made my purchase, I was impressed by the seamless ordering process and the prompt confirmation that followed. The excitement of receiving my package only heightened when it arrived well within the promised timeframe, securely packaged and in pristine condition. Not only did I find exactly what I was looking for, but the quality of the products surpassed my expectations, truly earning an A** rating in my book. The attention to detail and craftsmanship were evident, making every penny spent feel incredibly worthwhile. Whether you're a seasoned shopper or a first-timer like myself, keslighting.co.uk is undoubtedly a great choice. Trust me; you won't be disappointed!
M Mrs L V Morris
84 days ago

Exemplary Customer Service at keslighting.co.uk

Where do I even begin? My experience with keslighting.co.uk was nothing short of exceptional, thanks to their courteous and professional team. I found myself in a pickle after mistakenly ordering the wrong product, but the staff went above and beyond to assist me in rectifying the issue. Their level of service was truly remarkable – every interaction was marked by efficiency and a genuine desire to help. It's rare to come across such dedication in today's fast-paced world, but keslighting.co.uk has truly set the bar high. If you're in need of lighting solutions and want a seamless shopping experience paired with top-notch customer service, look no further than keslighting.co.uk. Trust me, you won't be disappointed!
M MeredithE
84 days ago

Exceptional Customer Service Resolves Manufacturing Issue Seamlessly

My heartfelt experience with keslighting.co.uk is one worth sharing. I recently purchased the exquisite Quoizel Victory Tiffany floor lamp from their website, which - despite a minor hiccup with availability status - arrived promptly in two days. The packaging was stellar, but assembly posed a slight challenge due to the absence of instructions. Nevertheless, a quick call to customer service unveiled the trick - starting assembly from the top pole and gradually pulling the cable down. The issue arose when the pole appeared misaligned, prompting an email to customer service, which unfortunately didn't yield an immediate response. However, once I connected with their team via phone call, the service I received was nothing short of exceptional. The dedicated staff, especially Reece, promptly arranged for a replacement pole from the manufacturer. Despite needing to make a couple of follow-up calls, their responsiveness and commitment to addressing the concern left a lasting impression. Today, I am delighted to say that the lamp now stands in its full glory, adorning my space beautifully. My gratitude to KES Lighting for their unwavering support and ensuring customer satisfaction. While the initial communication delay slightly impacted my overall experience, the swift resolution and quality of service have earned my admiration. I wholeheartedly rate them Four Stars, appreciating their exemplary service and product quality.
R Richard Lee
85 days ago

Exceeded Expectations Every Step of the Way

My experience with Keslighting.co.uk was nothing short of exceptional. The products were clearly as described and true to their UK stock promise, setting them apart from other misleading websites. They not only had the items in stock but also provided timely notifications about my order status, a level of service that is rare to find elsewhere. The team at Keslighting.co.uk truly exceeded my expectations every step of the way. Kudos to the entire team for their professionalism and commitment to customer satisfaction. I highly recommend Keslighting.co.uk to anyone looking for a reliable and transparent online shopping experience. Thank you for a job well done!
P Pearl Choranji
85 days ago

A Stunning Addition to My Home

As an interior design enthusiast, every detail in my home matters. The BEAUTIFUL lamp from keslighting.co.uk has truly become the focal point of my lounge. Its exquisite design and high-quality craftsmanship have brought a new level of elegance to my living space. The unique aesthetics of the lamp have not only garnered compliments from my guests but have also created a warm and inviting atmosphere that I look forward to coming home to every day. The subtle yet striking presence of the lamp has added depth and character to the room, elevating the overall ambiance. While I can't help but rave about the lamp's design and quality, I did encounter a slight hiccup with the tracking process. Although this didn't overshadow my excitement for the product, I believe that a more efficient tracking system would enhance the overall customer experience. In conclusion, I am thoroughly delighted with the BEAUTIFUL lamp. Its beauty and charm have truly exceeded my expectations, and I am grateful for the unique touch it has brought to my home. Thank you, keslighting.co.uk, for offering such a stunning piece that has undeniably enhanced my living space.
L Lynn Jennings
85 days ago

A Mixed Experience with My Tiffany Style Lamp Purchase

Upon purchasing a Tiffany style lamp from keslighting.co.uk, the delivery process was swift, leading to initial excitement. However, upon closer inspection, my enthusiasm waned. The lamp intended as a gift fell short of expectations. The craftsmanship left much to be desired, evident in the uneven soldering between the glass panes. The decorative dragonflies, a charming detail, revealed a flaw with a loose piece due to missing solder. Disappointment deepened as I explored the return process. Discovering that I would bear the cost of return postage, coupled with an additional 10% charge for reboxing if the original packaging was deemed inadequate, was disheartening. The fragile polystyrene packaging that shattered upon unpacking and the uneven sellotape removal only heightened the frustration. In retrospect, a more thorough review of the return policy before finalizing the purchase would have been beneficial. This experience serves as a reminder to prioritize understanding the terms and conditions of online purchases for a smoother transaction process.
H Helen
86 days ago

Shopping Made Simple: A Testimonial for keslighting.co.uk

From browsing to checkout, my experience with keslighting.co.uk was a breeze. Navigating their website was effortless, and I found exactly what I was looking for without any hassle. The items I selected not only arrived promptly, but they were exactly as depicted in the pictures – stunning and of high quality. What's more, the prices were incredibly reasonable, making it a budget-friendly yet satisfying shopping experience. I highly recommend keslighting.co.uk for all your lighting needs!
A Andy Green
88 days ago

Illuminate Your Home Anywhere

When I stumbled upon keslighting.co.uk, I was immediately drawn to a stunning floor lamp that seemed perfect for my living room. Excitedly, I placed my order, envisioning how it would brighten up my space. However, my initial enthusiasm was soon dampened when I received an email stating that the lamp was out of stock. Feeling disappointed, I reached out to KES Lighting for alternatives, hoping to find a solution. Unfortunately, my attempts to communicate were met with silence, leaving me stranded in a state of uncertainty with my money tied up. Despite the setback, what struck me was that the lamp remained prominently displayed on their website, creating a sense of false hope for potential buyers like me. The experience taught me that a good deal is only worthwhile when it culminates in the product reaching your hands. Transparency and communication are key in customer relations, ensuring a fulfilling shopping experience for all parties involved.
D Deborah Keenes
89 days ago

Illuminate Your Porch in Style with Quoizel Newbury Aged Copper Lantern

Reflecting on my experience with keslighting.co.uk, I can confidently say that the Quoizel Newbury Aged Copper Lantern exceeded all expectations. After an exhaustive search for the perfect porch light, this exquisite lantern captivated us with its timeless charm and elegance. Compared to numerous other options, this lantern stood out effortlessly with its classic design and quality craftsmanship. From the seamless communication with Kes Lighting to the swift and reliable delivery by UPS, every step of the purchasing process was a breeze. We enlisted the help of an electrician for installation, and it was indeed a wise decision given the intricacies involved. With a helping hand from my husband, we successfully adorned our porch with this stunning lantern, and the transformation was nothing short of magical. Kes Lighting, your exceptional service and top-notch products have left us absolutely thrilled. Thank you for adding a touch of sophistication to our home with the Quoizel Newbury Aged Copper Lantern. 👏🏻👏🏻👏🏻
J Julie S
89 days ago

A Bright Addition to My Home

My experience with keslighting.co.uk left me pleasantly surprised. The light I ordered was not only as pictured but also well-packaged for its journey to my home. While the delivery took longer than expected and communication seemed a bit haphazard, with conflicting emails and no delivery slot, I was initially concerned. However, after reaching out for updates, I was reassured and, eventually, the light fitting arrived. Despite the initial confusion, the end result was all that I had hoped for. Thank you for illuminating my home with this lovely addition!
J jugregshotmail.com
91 days ago

Exceptional Selection, Unbeatable Quality, and Speedy Delivery!

Let me share my experience with keslighting.co.uk, where the phrase "Great website with massive choice" barely scratches the surface. The vast selection of products not only met but exceeded my expectations, offering unparalleled variety that catered to my unique tastes effortlessly. What truly set keslighting.co.uk apart from the rest was the impeccable quality of their products. Each item exuded craftsmanship and durability, reinforcing the notion that I was investing in excellence. The prices were a pleasant surprise, making premium goods accessible without compromising on value. Upon placing my order, I was astounded by the prompt delivery that surpassed all previous online shopping encounters. The package arrived swiftly, and the meticulous packaging ensured that my items were secure and pristine upon arrival, reflecting the brand's commitment to customer satisfaction. My overall experience with keslighting.co.uk can be encapsulated in one word: exceptional. From browsing their extensive collection to receiving my order promptly, every step of the process exceeded my expectations. I wholeheartedly recommend keslighting.co.uk to anyone seeking top-tier products, efficient service, and an unmatched online shopping experience.
S Sarah
96 days ago

Two lovely wall lights

My overview for keslighting.co.uk Bought two modern wall lights to go both facet of a mirror. Kes was the one firm providing this slim wall gentle within the design I used to be after. Ordering and supply was easy. Lights had been even higher than they appeared on-line.
E Elsa Brown
96 days ago

Unexpectedly Delighted: Our Kes Lighting Experience

Embracing online shopping wasn't our norm, but our search for the perfect light led us to keslighting.co.uk. The apprehension dissolved as we discovered a gem in Kes Lighting. The light fixture we chose surpassed our expectations in both aesthetics and quality, a rare find in the cluttered online marketplace. With a seamless ordering process, the swift delivery left us pleasantly surprised. Amidst our journey, Anne's exceptional customer service shone brightly, adding a personal touch that set them apart. The prompt responses and care exhibited were truly commendable, earning our trust and loyalty. So impressed were we with our initial purchase that we swiftly added another fixture to our cart, a testament to Kes Lighting's exceptional offerings. Without hesitation, we echo a resounding recommendation for others to experience the magic of Kes Lighting. Gratefully, L & E Brown
K Kathleen Maxwell
98 days ago

“Exceptional Support and Stunning Results!”

I just had to share my experience with keslighting.co.uk that goes beyond just the product itself. While navigating the assembly process, my spouse and I hit a bump in the road, feeling a bit lost in the midst of tiny instruction sheets and the need for additional adjustments. That's when Reece from customer service stepped in with his reassuring words, "Relatively straightforward!" Though initially taken aback by his response while we grappled with the setup, we soon realized his confidence wasn't misplaced. With a bit of elbow grease and some extra drilling, we managed to align the pieces seamlessly, turning our initial struggle into a sense of accomplishment. Holding the light in place as we sorted out the details was a test of endurance, but the end result was nothing short of mesmerizing. The Tiffany lamp we purchased not only illuminated our space beautifully but also added a touch of elegance we had longed for. In hindsight, Reece's simple reassurance turned out to be a guiding light throughout our installation journey, reminding us that sometimes the path to brilliance may have its twists and turns. The exceptional support we received coupled with the stunning end result truly exemplifies the dedication to quality and customer satisfaction that keslighting.co.uk embodies.

Introduction

Kes Lighting is a reputable online retailer based in the UK that specializes in providing high-quality lighting solutions for both residential and commercial spaces. With a wide range of products and a commitment to customer satisfaction, Kes Lighting has earned a solid reputation in the industry. In this comprehensive review, we will delve into various aspects of Kes Lighting, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive range of lighting products
  • High-quality and durable lighting solutions
  • Competitive pricing
  • User-friendly website with easy navigation
  • Responsive customer service
  • Timely shipping and delivery

Cons:

  • Limited physical store locations
  • Occasional stock availability issues

User Experience

When it comes to user experience, Kes Lighting excels in providing a seamless and convenient shopping experience. The website features a clean and intuitive interface, allowing users to easily search for specific lighting products, explore different categories, and compare options. The product pages provide detailed descriptions, specifications, and high-resolution images, giving customers a clear understanding of their purchases. The checkout process is straightforward, and the website offers secure payment options, ensuring a safe transaction.

Pricing and Value for Money

Kes Lighting offers competitive pricing across their product range. While premium brands may have higher price points, the company also provides affordable options without compromising on quality. Customers can be confident that they are getting value for their money with the combination of reasonable prices and reliable lighting solutions.

Customer Service

Kes Lighting values its customers and strives to provide excellent customer service. Their knowledgeable and friendly staff are readily available to assist with inquiries and provide helpful recommendations. Whether customers have questions about product details or need assistance with the ordering process, the customer service team is prompt in their responses and dedicated to resolving any issues that may arise.

Product Quality and Selection

Kes Lighting takes pride in offering high-quality lighting products that are built to last. They carefully curate their selection from reputable brands known for their craftsmanship and innovation in the lighting industry. Customers can choose from a diverse range of styles, finishes, and designs, ensuring that there is something to suit every aesthetic preference and functional requirement.

Website Usability

The Kes Lighting website is user-friendly and designed with ease of use in mind. The intuitive navigation system allows customers to effortlessly browse various lighting categories, filter products based on specific criteria, and access detailed product information. The website is also mobile-responsive, ensuring a seamless shopping experience for customers accessing it from their smartphones or tablets.

Returns and Exchanges

Kes Lighting has a well-defined returns and exchanges policy that provides customers with peace of mind. If a product does not meet their expectations, customers can initiate a return or exchange within a specified timeframe. The company offers clear instructions and guidelines for this process, ensuring a hassle-free experience for customers who need to make such requests.

Promotions and Discounts

Kes Lighting regularly offers promotions and discounts, allowing customers to make their lighting purchases at even more affordable prices. These promotions may include discounts on specific products, seasonal sales, or bundle deals. Customers can stay informed about these opportunities by subscribing to the Kes Lighting newsletter or following their social media channels.

Reputation

Kes Lighting has built a strong reputation in the lighting industry due to their dedication to providing high-quality products and exceptional customer service. They have received positive feedback from numerous satisfied customers who have praised the company's commitment to delivering reliable lighting solutions.

Payment Options

When it comes to payment, Kes Lighting offers a variety of secure options to cater to customer preferences. These options include major credit cards, debit cards, and online payment methods such as PayPal. By offering a range of payment choices, Kes Lighting ensures convenience and flexibility for their customers.

Loyalty Programs

Kes Lighting currently does not have a formal loyalty program in place. However, the company occasionally offers exclusive deals and discounts to repeat customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews play a crucial role in informing potential buyers about the quality and reliability of a product or service. Kes Lighting encourages customers to review their purchased products and share their feedback. These genuine customer reviews can be found on the product pages and provide valuable insights for prospective customers.

Community Involvement

Kes Lighting understands the importance of giving back to the community. Through their initiatives, they actively participate in community events and support charitable organizations. This involvement contributes to the company's positive reputation and demonstrates their commitment to social responsibility.

Shipping and Costs

Kes Lighting offers reliable shipping services, ensuring that customers receive their orders promptly. The company takes great care in packaging products securely to prevent any damages during transit. Shipping costs may vary based on the size and weight of the order, as well as the customer's location. The website provides clear information about shipping options and associated costs, allowing customers to make informed decisions.

In conclusion, Kes Lighting is a trustworthy online retailer that offers a wide selection of high-quality lighting solutions. Their user-friendly website, competitive pricing, exceptional customer service, and commitment to product quality make them a go-to destination for individuals and businesses seeking reliable lighting options. Whether renovating a home or outfitting a commercial space, Kes Lighting delivers on their promise of helping customers illuminate their spaces with style and functionality.