Keytours Reviews

Voted Average (3/5)

215431 Votes

1 Reviews

Vote Now

In the Travel & Vacation category

Keytours Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Keytours Coupons
Write a review
N Niels Filstrup
1881 days ago

An Unforgettable Journey

My experience with keytours.gr was nothing short of perfect. From the moment I booked my tour to the end of the trip, everything was seamless. The staff were not only polite but went above and beyond to make sure every aspect of the journey was taken care of. Being a stickler for punctuality, I was delighted that every tour started right on time, allowing me to maximize my time exploring each destination. Keytours.gr truly made my experience unforgettable, and I cannot recommend them enough for anyone looking for a reliable and exceptional tour experience. I am grateful for the memories created during the trip, thanks to the impeccable service provided by keytours.gr. Thank you for making my journey truly perfect!

Introduction

Keytours.gr is a popular Greek travel agency offering a wide range of tours and travel services in Greece. With over 50 years of experience in the industry, they have established themselves as a trusted name in the field of Greek tourism. Operating from Athens, they aim to provide travelers with unforgettable experiences, showcasing the rich history, culture, and natural beauty of Greece.

Pros and Cons

Pros: - Extensive selection of tours covering various destinations in Greece. - Knowledgeable and friendly tour guides. - Well-organized itineraries. - Good customer support. - Competitive pricing. Cons: - Limited international tour options. - Some tours may have large group sizes. - Limited customization options for itineraries.

User Experience

Keytours.gr offers a user-friendly website with clear navigation and detailed information about their tours. The website is available in multiple languages, making it convenient for international travelers. Booking a tour is a straightforward process, with easy-to-follow steps and secure online payment options. The website also provides helpful resources, such as destination guides and travel tips.

Pricing and Value for Money

Keytours.gr offers tours at competitive prices, providing good value for money. The pricing varies depending on the duration, destination, and inclusions of the tour. While some tours may be slightly more expensive compared to other operators, the quality of service and the convenience provided justify the cost.

Customer Service

Keytours.gr prides itself on excellent customer service. Their team is responsive, knowledgeable, and eager to assist travelers with their queries and concerns. Whether through email, phone, or live chat, they strive to provide prompt and helpful responses. In case of any issues during the tour, they proactively address them to ensure customer satisfaction.

Product Quality and Selection

Keytours.gr maintains high standards of product quality, ensuring that their tours are well-organized, informative, and enjoyable. They carefully select experienced and professional tour guides who possess in-depth knowledge of Greek history, culture, and landmarks. Their tour itineraries cover a wide range of destinations, catering to different interests and preferences.

Website Usability

The keytours.gr website is easy to navigate and well-designed. It provides detailed information about each tour, including highlights, inclusions, and departure details. The booking process is user-friendly, with clear instructions and secure payment options. The website also features a blog section, offering helpful articles and travel insights.

Returns and Exchanges

Keytours.gr has a clear and fair return and exchange policy. In case of cancellations or changes to a booking, they provide flexible options depending on the circumstances. They strive to accommodate customer requests, ensuring a smooth and hassle-free experience.

Promotions and Discounts

Keytours.gr occasionally offers promotions and discounts on selected tours. These discounts can provide significant savings for travelers, making their trips more affordable. These promotions are often advertised on their website or sent through their newsletter, giving potential customers ample opportunity to take advantage of the offers.

Reputation

Keytours.gr has built a solid reputation in the Greek travel industry. With over 50 years of experience, they have established strong relationships with partners and suppliers. Their commitment to customer satisfaction and their dedication to providing high-quality tours have earned them positive reviews and recommendations from past travelers.

Payment Options

Keytours.gr accepts various payment options, including credit cards, PayPal, and bank transfers. Their secure online payment system ensures the protection of customers' personal and financial information. They provide a seamless payment process, making it convenient for travelers to book and pay for their tours.

Loyalty Programs

Keytours.gr does not currently offer a loyalty program. However, they value repeat customers and strive to provide consistent quality and customer service to encourage customer loyalty.

Customer Reviews

Customer reviews of Keytours.gr are generally positive, highlighting their excellent tour guides, well-organized itineraries, and overall customer satisfaction. Travelers appreciate the informative and engaging nature of the tours, making their experiences memorable. However, some reviews also mention large group sizes as a drawback, which could potentially impact individual experiences.

Community Involvement

Keytours.gr actively participates in various community projects and initiatives. They collaborate with local organizations to promote sustainable tourism practices and support local communities. They aim to ensure that their tour operations have a positive impact on the environment and local society.

Shipping and Costs

As a travel agency, Keytours.gr does not offer physical shipping of products. Instead, they provide e-tickets and confirmations via email after booking. The costs associated with the tours are transparently displayed on the website, including any additional fees or optional extras. Travelers have a clear understanding of the overall costs before making their booking decisions. In conclusion, Keytours.gr is a reputable travel agency in Greece, offering a wide selection of well-organized tours and excellent customer service. With their extensive experience and commitment to customer satisfaction, they are a reliable choice for travelers looking to explore the beauty and history of Greece.