Khyam Reviews

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20 Reviews

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In the Camping Store category

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T Tell it how it is…
71 days ago

Unparalleled Service and Quality

When I decided to purchase the Airtek 8 Pro from khyam.co.uk, little did I know that I wasn't just getting a premium product, but also exceptional customer support. Despite the box being slightly damaged upon arrival, the efficiency of the delivery was commendable. I have yet to unpack the items, but the attention to detail in the packaging speaks volumes about the company's dedication to quality. I am eagerly waiting for winter to pass so I can set up the tent and accessories to enjoy the outdoors. The experience has left me so impressed that I have no doubt where I'll turn to for future camping needs. A big thumbs up for khyam.co.uk for setting a benchmark in customer service and product excellence!
C Clive Beesley
80 days ago

Elevating Outdoor Experiences: A Testimonial of Unmatched Quality

Embarking on outdoor adventures has never been more seamless since I discovered Khyam.co.uk. Time and time again, their products have exceeded my expectations, offering unparalleled durability and functionality. The ease of setting up their products is a game-changer, ensuring that I can spend less time assembling and more time enjoying nature. However, as much as I cherish their fantastic offerings, there is one small caveat – the challenge of folding it back into the bag. While the setup is a breeze, wrestling with the bag post-adventure can be a bit of a struggle. But let's face it, it's a small price to pay for the incredible experiences that their products bring. Khyam.co.uk has truly enhanced my outdoor escapades, making each journey unforgettable. Thank you for providing top-notch quality that resonates with outdoor enthusiasts like me.
G Glynis Lewis
92 days ago

Award-Winning Khyam Tents: A Testament to Unparalleled Quality

As an avid camper, I've come to rely on Khyam tents for their exceptional quality and durability. After purchasing our third Khyam tent from khyam.co.uk, I can confidently say that we wouldn't dream of turning to any other brand. The quick and efficient service we received only added to our satisfaction with this purchase. Thank you, Khyam, for consistently delivering top-notch products that exceed expectations.
L Lindsay Brown
99 days ago

Unmatched Service and Quality Products – A Review of Khyam.co.uk

From the moment I stumbled upon Khyam.co.uk, I have never been disappointed with the exceptional service and top-notch products this company offers. The tent and accessories I purchased have not only met but exceeded my expectations, leaving me eager to expand my collection. This company has truly become my go-to for all outdoor adventure needs.
L Lee Cooke
125 days ago

Unleashing Boundless Adventures with the Airtek Kamper Pro Drive Away Awning

As an avid adventurer, I am always in search of top-notch gear to elevate my outdoor experiences. That's why I turned to khyam.co.uk for the Airtek Kamper Pro drive away awning, and it has exceeded all my expectations. First off, the ordering process was a breeze, and the website's user-friendly interface made it a delightful experience. The icing on the cake was the fantastic price, which made it an absolute steal. Upon receiving the awning, I was thrilled to find that it perfectly aligned with my needs. Its compact, fold-away size makes storage in my van a cinch, and the quality is simply impeccable. I have no doubt that this awning will be a faithful companion on countless adventures to come. The exceptional service I received further solidified my trust in khyam.co.uk. From start to finish, the entire experience has been nothing short of impressive. In conclusion, the Airtek Kamper Pro drive away awning has truly amplified my outdoor escapades, and I couldn't be more satisfied with my purchase. Thank you, khyam.co.uk, for unleashing boundless adventures with this phenomenal product.
L Lloyd Mainwaring
141 days ago

Exceeding Expectations: A Heartfelt Tribute to Exceptional Customer Service

As a loyal customer of khyam.co.uk, I am constantly amazed by the exceptional experience they provide. The quality of their products is unmatched, but what truly sets them apart is their outstanding customer service. From the moment I reached out for assistance, I was met with professionalism and genuine care. I would like to extend a personal thank you to Joe Killaspy, who went above and beyond to ensure that my needs were not only met but exceeded. In a world where outstanding customer service seems rare, Joe's dedication and attention to detail were truly refreshing. I can't emphasize enough how grateful I am for the exceptional support I received. Thank you to the entire team at khyam.co.uk for consistently going the extra mile. You have a customer for life in me.
T Tim
152 days ago

Unmatched Quality and Eco-Friendly Excellence: My Khyam.co.uk Experience

Embarking on my quest for the perfect awning led me to khyam.co.uk, where I discovered a gem in the Khyam AirTek Kamper Pro 2 awning bundle. Upon unwrapping it, I was awestruck by its impeccable craftsmanship and spacious design, exceeding my expectations. Setting it up was a breeze, thanks to the user-friendly instructions and helpful videos on the website. The prompt delivery post-ordering at the NEC Caravan, Camping & Motorhome Show showcased their dedication to customer satisfaction. What truly sets Khyam apart is their commitment to sustainability. Supporting a UK company that prioritizes environmental consciousness is truly admirable. The inclusion of a lifetime warranty further underlined their confidence in their product's durability and reliability, providing me peace of mind for years to come. My experience with Khyam.co.uk has not only been about exceptional products but also about supporting a brand that aligns with my values. I wholeheartedly recommend Khyam to all outdoor enthusiasts seeking quality, eco-conscious solutions. Kudos to Khyam for setting the standard high!
C Cate
160 days ago

Exceptional Service, Expert Guidance, Fast Delivery – Khyam.co.uk Exceeds Expectations!

At Khyam.co.uk, I experienced customer service like never before. As a proud owner of a Vellfire campervan conversion, the prospect of setting up an inflatable awning seemed daunting. However, Khyam's team was quick to allay my concerns. Every query I sent via email was met with prompt and detailed responses, showing a deep commitment to customer satisfaction. Their team's responsiveness, politeness, and unwavering helpfulness made me feel valued and supported throughout the purchase process. Despite my lack of experience, no question was dismissed as trivial; their expert advice guided me to make an informed decision. Placing my order on a Friday, I was astounded to receive my Airtek pro 1 inflatable driveaway awning promptly on a Monday morning. Such efficiency and dedication to timely delivery truly set Khyam apart from the rest. Although rainy weather has delayed my awning's debut, I am filled with confidence in Khyam's product quality and their unparalleled service. Khyam.co.uk has not just met but exceeded my expectations, making me a loyal and satisfied customer. Thank you for the perfect experience!
K Kirk Power
168 days ago

Exceeded Expectations: Unparalleled Quality and Service at Khyam!

As an outdoor enthusiast, I embarked on a quest to find the perfect awning for our campervan. After exploring various options, I serendipitously discovered Khyam through social media. To say I was pleasantly surprised is an understatement! Our choice, the Kamper Pro 4 pole and sleeve awning, has proven to be nothing short of exceptional. Its durability and sturdiness have surpassed all our expectations. The quality of the product is unmatched and has truly elevated our outdoor experience. What sets Khyam apart is not just their top-notch products, but also their impeccable service. From browsing their website to placing the order, every interaction was seamless and enjoyable. The team at Khyam went above and beyond to ensure that we received our awning promptly and in perfect condition. Thank you, Khyam, for not only meeting but exceeding our expectations. Your commitment to quality and customer satisfaction has earned our trust and loyalty. I wholeheartedly recommend Khyam to all outdoor enthusiasts seeking premium products and outstanding service. Here's to many more adventures with Khyam by our side!
A Alison Cotton
181 days ago

Exemplary Service and Exceptional Quality: My Khyam.co.uk Story

As a seasoned camper, I have come to deeply appreciate the importance of reliable equipment and outstanding customer service. My recent experience with Khyam.co.uk perfectly encapsulates what every outdoor enthusiast dreams of: a seamless ordering process and prompt delivery. However, it was the unparalleled assistance from Joe that truly set Khyam.co.uk apart. When faced with challenges fitting the awning to my van, Joe went above and beyond to provide invaluable guidance, showcasing a level of dedication and care that is rare to find in today's market. Despite the initial hurdles, the end result was nothing short of perfection. The awning itself is a testament to Khyam's commitment to quality and innovation. Setting it up and taking it down is a breeze, a crucial feature for any camping gear. While some may note slight condensation due to its single-skin design, it's a minor trade-off for the overall convenience and functionality it offers. I particularly appreciated the suggestion for double zips on the tunnel doors, a small change that could enhance ventilation and better accommodate pet owners like myself. With four Khyam tents under my belt, it's safe to say that their products consistently exceed expectations. From their attention to detail to their unwavering commitment to customer satisfaction, Khyam.co.uk has earned a loyal customer in me. Thank you for making my camping experiences truly unforgettable!
S Siwan Rees
185 days ago

Unmatched Quality and Support That’s Second to None!

From the moment we pitched our tent from khyam.co.uk four years ago, we knew we had found something truly special. The attention to detail is impeccable, from the carefully placed clips to the thoughtfully designed covers, making our camping experience a breeze. But what truly sets Khyam apart is their outstanding customer service. Whenever we've needed advice or support, their team has been there, offering not just quick responses but genuine care and expertise. Having experienced the excellence of Khyam, we can confidently say that we have been spoiled for anything less. This brand has set the bar so high that we can't imagine turning to another. Thank you, Khyam, for not only providing top-notch products but also for your unwavering commitment to customer satisfaction.
R Rileyjaysmammy
192 days ago

A Seamless Journey with Khyam: A Customer’s Delight

Embarking on my outdoor adventure, I stumbled upon Khyam's website. It was like a breath of fresh air - intuitive and user-friendly. The abundance of vivid pictures made selecting the perfect tent and accessories a breeze. My excitement knew no bounds when my order arrived just 2 days later. Now, I eagerly await the ideal weather to unveil my new tent, eager to put it to the test. Khyam has not only provided me with quality products but also an unparalleled customer experience. Thank you for making my outdoor dreams a reality!
M Mr Murthwaite-Fox
195 days ago

Unmatched Quality from Khyam: A Testimonial of Excellence

Embracing the excitement of ordering from Khyam, I was treated to a flawless experience – their products truly exceeded my expectations. The seamless shopping journey was the perfect prelude to receiving top-notch quality items promptly at my doorstep. Unfortunately, the only hiccup in this otherwise impeccable ordeal was encountered during the delivery phase. The esteemed courier partner, FedEx, momentarily overshadowed Khyam's stellar performance by disregarding my earnest plea for a later delivery date. Despite obtaining prior confirmation, my heart sank as the parcel unexpectedly arrived ahead of schedule and unattended, exposed to the elements. Through this journey with Khyam and FedEx, the juxtaposition of exceptional service against a delivery mishap was apparent. While one entity shone brightly with faultless products and service, the other momentarily dimmed the experience with a lapse. However, the blend of quality from Khyam and the unfortunate courier blunder made this a testimonial worth sharing. In the end, Khyam's commitment to excellence stood out, making me a loyal customer despite the delivery slip-up.
L Liz
217 days ago

An Awning Worth the Investment: Quality, Space, and Stellar Service!

From the moment I unfolded the awning from khyam.co.uk, I could tell it was a cut above the rest. The craftsmanship was evident in every stitch, promising durability for countless outdoor adventures. Despite only using it once, its roominess stood out, providing ample space for all my camping essentials. What truly impressed me was the thoughtful addition of the extra awning with additional poles. This practical feature added a layer of convenience, making my outdoor experience even more enjoyable. Admittedly, the design may not be the most aesthetically pleasing, but after enduring poorly made awnings from other brands, I value functionality over appearance. Moreover, khyam.co.uk's customer service deserves high praise. When I sought extra advice, their response was prompt, knowledgeable, and incredibly helpful. It's rare to find a company that not only delivers on product quality but also on customer support. In conclusion, if you're seeking an awning that is not only "fit for purpose" but also exceeds expectations in durability, space, and service, look no further than khyam.co.uk. This investment is sure to elevate your outdoor experiences to new heights.
A Aimee
217 days ago

An Unforgettable Camping Experience for My Family at Khyam

As a dedicated camper, finding the perfect tent for my family of five was a priority, and I struck gold with Khyam. The attention to detail in their family tent impressed me beyond words, making our camping trip a memorable experience. Setting up the tent was a breeze, thanks to its user-friendly design, allowing us to spend more quality time together outdoors. While we encountered a few minor issues initially, a swift email to their customer service team resolved everything promptly. Their exceptional service truly went above and beyond my expectations, leaving me in awe. Thanks to Khyam, our camping adventure was not only comfortable but also stress-free, ensuring that every member of my family had a fantastic time. I highly recommend Khyam to anyone looking for a top-notch camping experience with outstanding customer support. An absolute gem in the camping world!

Introduction

Khyam.co.uk is an online retailer specializing in outdoor and camping products. With a wide range of camping gear, including tents, awnings, and accessories, Khyam offers a one-stop-shop for outdoor enthusiasts. This editorial review aims to provide an in-depth analysis of the various aspects of Khyam.co.uk, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive range of camping gear
  • High-quality products
  • Easy-to-use website
  • Prompt customer service
  • Flexible returns and exchange policy
  • Regular promotions and discounts

Cons

  • Relatively higher pricing compared to some competitors
  • Limited loyalty programs
  • Less community involvement
  • Slightly slower shipping times for certain regions

User Experience

Khyam.co.uk provides a seamless user experience with its well-organized website layout. The site is easy to navigate, allowing users to quickly find the desired products. The search functionality is efficient, further assisting users in locating specific items. The product pages offer detailed descriptions, specifications, and customer reviews, enabling shoppers to make informed decisions. The ordering process is straightforward, and customers receive order confirmation and tracking information promptly via email.

Pricing and Value for Money

While Khyam.co.uk offers high-quality camping gear, some customers might find the prices slightly higher compared to other online retailers. However, the excellent build quality and durability of the products make them value for money in the long run. Additionally, Khyam often runs promotions and discounts, allowing customers to grab excellent deals and receive better value for their purchases.

Customer Service

Khyam.co.uk prides itself on excellent customer service. The customer support team is readily available to address inquiries and provide assistance via phone or email. Their response times are commendably fast, ensuring that customers receive timely support. Whether it's pre-purchase queries or post-purchase assistance, the customer service team goes the extra mile in ensuring customer satisfaction.

Product Quality and Selection

Khyam.co.uk offers a wide selection of high-quality camping products. Their tents are known for their durability and innovative design features. The product range covers various camping needs, including family tents, backpacking tents, awnings, and camping accessories. Khyam sources from reputable brands, ensuring product quality and reliability.

Website Usability

The Khyam.co.uk website is user-friendly and intuitive, making it easy for customers to browse and make purchases. The clean layout, combined with a logical categorization of products, ensures a smooth browsing experience. The site loads quickly, minimizing wait times and optimizing user satisfaction. Overall, Khyam.co.uk offers a hassle-free and enjoyable website experience.

Returns and Exchanges

Khyam.co.uk has a flexible returns and exchange policy. In case customers are not satisfied with their purchase, they can return or exchange the item within a reasonable timeframe. The process is straightforward, and the customer service team is readily available to assist with any queries or concerns. However, customers are responsible for return shipping costs, which can be a minor inconvenience.

Promotions and Discounts

Khyam.co.uk frequently offers promotions and discounts on various camping products. Customers can find enticing deals during seasonal sales, special events, or clearance periods. These promotions provide an opportunity to save money and enhance the overall value for customers. Regularly checking the website or subscribing to the newsletter ensures staying updated with the latest promotions and discounts.

Reputation

Khyam.co.uk has built a solid reputation among outdoor enthusiasts. Their commitment to quality products, excellent customer service, and prompt responses has garnered positive feedback from customers. Online forums and camping communities often recommend Khyam as a reliable source for camping gear, contributing to its favorable reputation within the outdoor industry.

Payment Options

Khyam.co.uk offers multiple payment options, ensuring convenience for customers. Customers can securely complete their purchase using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website supports payment via popular online platforms such as PayPal, providing flexibility and peace of mind during the checkout process.

Loyalty Programs

While Khyam.co.uk does not currently have a comprehensive loyalty program in place, they occasionally offer loyalty rewards or discounts to repeat customers. Although it may not be as extensive as some competitors, occasionally taking advantage of these rewards can provide customers with additional savings and incentives for their loyalty.

Customer Reviews

Customer reviews are crucial for establishing trust and guiding potential buyers. Khyam.co.uk prominently displays customer reviews on its product pages, showcasing the experiences and opinions of previous purchasers. This transparency allows prospective customers to gain insights into the quality and performance of the products they are considering.

Community Involvement

Khyam.co.uk's community involvement is relatively limited compared to some other outdoor retailers. While they actively engage with customers through social media channels and respond promptly to inquiries, they could enhance their community involvement by participating in outdoor events, collaborations with camping organizations, or sponsoring outdoor initiatives, thus fostering a stronger sense of community among their customer base.

Shipping and Costs

Khyam.co.uk provides shipping services to various regions. While most orders are processed and shipped promptly, some customers in remote areas have reported slightly longer shipping times. Nonetheless, the shipping costs are reasonable, favorably comparing to other outdoor retailers. Customers can find detailed shipping information on the website to estimate delivery times and associated costs before finalizing their purchase.

Conclusion

Overall, Khyam.co.uk is a reliable online retailer that offers a diverse range of high-quality camping gear. While their pricing may be slightly higher compared to some competitors, the value for money, excellent customer service, and intuitive website design make up for it. With a reputation for product quality and customer satisfaction, Khyam.co.uk is a trustworthy destination for outdoor enthusiasts looking to enhance their camping experience.